KEYSTONE INSPECTION SERVICE has been in the Pennsylvania building / home inspection business since 1988 and has performed over 80,000 building / home inspections for more than 50,000 clients in Pennsylvania. We are a full time, full service building / home inspection company committed to providing our clients with an honest, objective evaluation of the condition of the home and its major systems. KEYSTONE INSPECTION SERVICE is a multi-inspector firm. Our building / home inspectors bring to the organization a variety of experience and specializations including engineering, construction, and environmental, thereby enabling us to provide you with the "right" inspector for your building / home inspection. KEYSTONE INSPECTION SERVICE knows and understands the time constraints sometimes imposed in a real estate transaction, and will make every effort to meet your deadline. We will not promise you delivery of a service we cannot provide. KEYSTONE INSPECTION SERVICE highly recommends that you attend the building / home inspection and, in order to accommodate your schedule, we inspect 7 days a week. We will provide you with a computer generated report - complete with color photos and inspection highlights - posted for you on an exclusive secure website the next business day. In addition, our inspectors are available to answer your questions long after the day of the building / home inspection. If you buy the house, this service continues for as long as you live in the house.
Business highlights
36 years of trusted experience
Services we offer
Pre-sale/listing evaluations, Residential Home Inspections, pre-listing/Sale inspections, Wind Mitigation Inspections, commercial building inspections, wood destroying insect inspection, Termite Inspections, water testing, septic inspections, radon testing, mold testing, air quality testing, indoor carbon monoxide testing, radon mitigation system inspection, methamphetamine residue testing, FHA / VA / USDA Water Testing, Military Discounts.
Services we don't offer
We do not offer any repairs or remediation of any kind.
Absolutely amazing. They were very quick and professional. Being a first time home buyer I had a ton of questions and the inspector was very patient and understanding and answered every one. The write up was very thorough and clear as to what was needed. He even took the time to show me how to easily remediate some of the issues that would come up on the report so I wouldn't panic. I would use them again in a heartbeat and recommend them to anyone looking to buy a home.
Description of Work: Home inspection including Radon test, wood destroying insect and general inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from Keystone Inspection Service
It was our pleasure to work with you during this transaction! We are very happy that we were able to answer all of your questions and help make the home inspection process a little less stressful than you expected. Thank you for taking the time to review our services and please remember, once you are a client of Keystone Inspection Service, you are always a client. If there is anything we can do to assist you in the future, please reach out and we will do our very [Member Information Removed] to help!
J.R. K.
08/2017
5.0
pest control, home inspection
 + 0 more
Keystone Inspection Service, and Gene Cameline, specifically, came highly recommended from our Realtor, Jeffrey Burnatowski. Gene showed up about 10 minutes early- he pulled in right behind my wife and I, as we pulled up to the property. We weren't able to access the house right away due to a timer on the lock-box, so he gave me a brief overview of what he would be performing, as well as doing an initial assessment of the outside of the house. Once inside, he performed a quick walk-through of the house to get his bearings, and began the inspection. Gene was extremely thorough, and took the time to explain what he was doing. At (many) points during the inspection, he took the time to stop what he was doing, and give me various tips, suggestions, and how-to's on things that were going to appear on our Inspection Report. As a first time home buyer, I had no idea what to expect, and only read the horrors of what people put on the internet. At the end of the inspection (which lasted about 3 hours), he made the comment that just about everything on our Inspection Report are things he commonly sees in both older, and newer houses (the house we are buying is a 70 year-old 1,300 sq/ft Cape Cod). With the amount of information he provided me on where to buy parts, and how to repair the easy-fixes, I feel even more confident in investing in our house. It was good to know my wife and I were in such capable hands with Gene, and Keystone Inspection Services. I can't recommend them enough, and would certainly use them in the future. As for my ratings: Overall: A- Gene was a true professional. The Inspection went well. Price: B- Some of the estimates I received online from various companies were less, but I truly believe I got my money's worth with Gene and Keystone. Quality: A- Gene checked EVERY plug in the house to make sure they were grounded. He got into every nook and cranny to give us the best inspection possible. Responsiveness: A- Keystone got back to me with a confirmation in 1 Business Day. They sent me my confirmation within 2 business days of scheduling. Punctuality: A- As stated above, Gene arrived just as my wife and I did. He then took some pictures of the outside, and gave me a quick overview of what he would be doing during the inspection. Professionalism: A- Gene was great. He took the time to explain everything, show me where valves and shut offs were for Gas, Water, etc. He would give me tips and tricks on how to fix things myself, as well as what to tell professionals that would potentially need to do if/when they had to service various things. If you're a first time home buyer, or you weren't happy with your previous home inspection services, I highly recommend Keystone Inspection Services.
Description of Work: My wife and I are in the process of purchasing our first home. We were required to have a home inspection, wood destroying insect inspection as well as Radon Testing performed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$610
Response from Keystone Inspection Service
We are very happy to hear that you had a great experience with our inspector and our company. We are glad to have been a part of your first home purchase and wish you all the best of luck going forward. Thanks to people like you taking the time to review our company and services, others will know what we are capable of. We understand that we are not the least, or most expensive Home Inspection Service in the area but we do our best to be competitive. We are glad to hear that you didn't hire us based on price alone and that we exceeded your expectations!
Michelle S.
08/2017
5.0
home inspection
 + -1 more
We live out of state and are purchasing a 200 year old stone house. When I called to arrange, there was always someone there to answer the phone, and they were knowledgeable to address each of my questions. The inspection itself was thorough and the access to their website to download the report was easy. The report was insightful as well as detailed, meaning it also provided additional information for consideration around findings highlighted as having greater importance or potential impact. Helpful guides were also provided to understand things such as septic systems; how they test, broad opinions on frequency of maintenance etc. In all, thorough, not alarmist and generally neutral, allowing us to draw our own conclusions on what we determine was of greater importance or risk. There is also a smaller house on the property with a separate septic, thus the higher cost. Very happy, highly recommend.
Description of Work: Whole house inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Keystone Inspection Service
We are so glad to hear that you were satisfied with our services. it was a pleasure working with you and your wife. Thank you for the review and please remember that if there is anything we can do for you in the future, do not hesitate to call.
Dounia L.
07/2017
5.0
home inspection
 + -1 more
it went well-Gene was fantastic!! Would definitely recommend him-very professional and sweet. Also-very helpful and responsive.
Description of Work: i needed a home inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Keystone Inspection Service
Thank you for taking the time to submit a review of our services. We are very glad to hear your experience was a good one! We will make sure to let our inspector; Eugene Cameline, know of your kind words as well!
Rachael Y.
05/2017
5.0
pest control, home inspection
 + 0 more
Very thorough and professional. Appeared to be up to date on latest code requirements as well as having a solid comprehension of residential building standards. He also made suggestions on proactive measures and future maintenance needs I may have to consider, above and beyond his scope of work, that gave me peace of mind in my home purchase decisions. He added value rather than just checking a box. Thank you!
Description of Work: Home Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$585
Response from Keystone Inspection Service
Thank you for taking the time to submit a review! We appreciate your feedback and are happy to have exceeded your expectations.
William S.
03/2017
5.0
pest control, home inspection
 + 0 more
Both times they did a very thorough job and provided a very comprehensive report outlining everything (from big to small) so you know what to expect going in. I would highly recommend them and I would use them a third time if needed, but hopefully won't.
Description of Work: I needed a home inspection including septic, water, and termite for a home we were buying in Pocono, PA. The guys at Keystone gave me a great price for everything I needed and answered any questions I had before, during and after the inspection. Unfortunately, we didn't get the house due to structural issues. We then found another home in the same area and used Keystone AGAIN because of their professionalism, competitive pricing, and responsiveness to questions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Keystone Inspection Service
[Member Name Removed], Thank you for taking the time to review our company! We appreciate your feedback. Thank you for your service in the US Military, glad we could help!
Jonathan E.
12/2016
5.0
home inspection
 + -1 more
I had an excellent experience. The appointment was easy to schedule online. My inspector Eugene was on time and very personable. He answered my questions and explained what he was doing and provided a very exhaustive report. I would not hesitate to use Keystone again.
Description of Work: Home and Septic Inspection. Radon and Water Testing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Keystone Inspection Service
[Member Name Removed], Thank you for taking the time to leave us a review. We appreciate all feedback and strive to be the best in our industry. Thank you for choosing Keystone Inspection Service for your inspection needs.
Melinda C.
12/2016
5.0
home inspection
 + -1 more
I believe the home inspection went very well. Gene was extremely thorough, he answered all the questions I had with ease. Very professional and honest. I would definitely recommend him. Thanks again for the great service...
Description of Work: Home Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Keystone Inspection Service
[Member Name Removed], You are very welcome! Thank you for the kind review and if you need anything, please don't hesitate to call on us again!
Wylie R.
10/2016
5.0
home inspection
 + -1 more
I am astounded at how much detailed analysis Mr. Cameline was able to ascertain in the time he was here. Having read every word, and having lived here for 17 years, I can attest to the accuracy and value of his work product. His report assisted us greatly in planning projects to improve our experience on this treasured property.
Description of Work: Gene Cameline provided a complete house inspection, advising me of the condition of the house as though I were a potential buyer. His inspection included structural, electrical, plumbing, and safety analysis in addition to such things as insulation, fuel efficiency and stonework.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$515
Response from Keystone Inspection Service
Thank you for the positive review! We are glad we could help you plan your projects with the respect of our services. We appreciate each and every review as it shows our future customers that we are doing something right because our current customers are taking the time to submit reviews and let them know they are happy!
Jennifer G.
08/2016
5.0
pest control, home inspection
 + 0 more
The inspector, Gene, arrived before we did, did a thorough inspection and answered all our questions at the site. The report was delivered online faster than expected. It was nice to be able to be present to ask all our customers. Gene took the time to answer each question, to point out issues, and prepare a professional report. I would highly recommend their services.
Description of Work: Home inspection, wood destroying insect inspection and radon testing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$585
Response from Keystone Inspection Service
We are pleased to hear that you were happy with our services. Thank you for taking the time to fill our a review. We appreciate your business and as our most effective tool for advertising is our reviews and word of mouth, we are thankful to see you had a great experience!
Justin O.
07/2016
5.0
pest control, home inspection, sewer cleaning
 + 1 more
Things went very well. The inspector (Gene) arrived on-time and explained what he would be doing at the outset of the day. He encouraged us to follow him around so he could show us what he was looking at, point out utilities, etc. The entire process took about 2.5 hours. I found that our inspector was helpful, answered questions with a sense of expertise, and was honest in what we would find in the report. I would absolutely recommend them if you are in the market for home inspection services.
Description of Work: We are in the process of purchasing our first home and needed inspections (home, pest, septic, water quality, and radon) done on the property. We were referred to Keystone through our Realtor. We were able to use their website to request services and select a range of dates. I really liked that their fees were on the website for review and that their online form was easy to understand. We were contacted by Keystone the same day and they arranged the inspections with both Realtors. I was pretty impressed by that.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$935
Response from Keystone Inspection Service
Thank you for the kind review. We are happy to hear about your experience with our company and hope you will tell all your friends and family about us should they need our services!
Tara M.
04/2016
5.0
home inspection
 + -1 more
Better than I could have imagined from the point of the inspection. The home had several major issues that were thankfully brought to our attention.
Description of Work: Home inspection Gene was the inspector at the property we were planning to buy and I honestly can not say enough good things about him and Dave. He was very thorough and explained everything in detail to me. He answered all of my questions and really left me with more than just piece of mind. He provided information on different things that I may have not even thought to ask questions about. He was extremely knowledgeable and friendly while very professional!! Although, we ultimately decided not to move forward with that property, I know we made the correct decision because we were properly informed of everything. Our decision was ultimately due to the extensive, multitude of repairs needed on the property and the sellers reluctance to perform such repairs. In addition to Gene's information on the home itself, I had several questions that I directed to Dave over the phone. When I tried to discuss all these major issues with our realtor, I felt like I was offered absolutely no guidance. With several questions and concerns on my mind regarding that property, I felt extremely lost and in need of educated guidance. I thankfully received that guidance from Dave. Since we were unable to get the help or answers we expected from our realtor, I was appreciative that Dave took the time to go through all my questions and offer answers and solutions. He was absolutely wonderful! He answered all of my questions and offered guidance on our most important and concerning issues/questions. It was reassuring and much appreciated that Dave and Gene took the time to go thru all of the items on our inspection. In the end, we unfortunately decided not to move forward with that home. At first, it was very upsetting to our entire family, however we know we made the right decision. The repairs were far too costly and some were potential environmental hazards not only to us, but to the surrounding homes as well. I hope the current home owners will be responsible enough to correct those items because they are major issues. With that said, hopefully the next potential buyers can move forward and the neighboring homes will also be safe. After taking a short break, our family found another home that we absolutely LOVE and we just went under agreement. I have already set up a new inspection date with Dave from Keystone and look forward to working with Gene again at our new home-to-be. Without the dedication and thorough work of keystone inspection services I cringe at the thought of what we could have blindly gotten ourselves involved in. I am very happy and extremely thankful to Keystone Inspection for their commitment to excellence! I can't express how happy we are with their service! I highly recommend them and will share our experience with everyone we know. We are scheduled for our inspection next week and look forward to working with Dave and Gene again! Fingers crossed and prayers said, we will be moving by summer! Thank you keystone inspection for a job well done!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$470
Response from Keystone Inspection Service
[Member Name Removed], Thank you for the review. We are glad we were able to help with your decision on purchasing the home. We look forward to working with you again on the new proposed purchase and hope all goes well on this one.
JERRY C.
12/2015
5.0
home inspection
 + -1 more
Very though and walked me through every step of the way. Their response time from the time of intital contact until the inspection was very quick; 1 1/2 days plus the report was completed and emailed to me the evening of the inspection. John was very friendly and helpful.
Description of Work: Keystone performed an inspection on a 30+year old home as part of a sale agreement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$385
Response from Keystone Inspection Service
Thank you or taking the time to review our company. It was a pleasure working with you and we look forward to working with you and your friends/family in the future.
Richard F.
07/2015
5.0
home inspection
 + -1 more
Inspected under sinks and in the attic. Pretty thorough.
Description of Work: My original review was in error. I confused the pest inspection with the property appraisal which had a similar name. I do apologize. I would use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Keystone Inspection Service
Thank you for taking the time to review our services. I am sorry that you feel our quality, punctuality, responsiveness, and professionalism were below your expectations. We have reviewed our records and believe this review may have been intended for another company since the inspection we performed for you was a Wood Destroying Insect inspection last year in October, 2014. I do not have any records of any calls or emails to our office with any questions or concerns that we could have responded to not do I see how we could have scored so low for punctuality when your appointment was for 09:00 and we were on site at 08:46? If this review is intended for us, we are truly sorry you did not give us the opportunity to make things right by you last year but we will do everything we can to make things right. Please contact our office and we will see how we can help.
Sarah S.
05/2015
5.0
home inspection
 + -1 more
We had the first inspection and were nervous about the house so we paid extra to get the septic inspected. The inspector Eugene was very thorough and found several problems that we had not noted initially. He most like saved us tens of thousands of dollars with his home inspection. The office is very polite and responsive, setting up and confirming inspections within 24 hours. The price was fantastic and far lower than others in the area. On the second house we had inspected there were next ton of problems, however he did identify a couple of potential electrical safety hazards that could have caused a fire. We are so grateful to keystone inspection for helping us pick the right house.
Description of Work: Performed two separate home inspections
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Keystone Inspection Service
Thank you for your review! We strive to be the best in our industry and because of people like you, we know we are doing things right!
Andrew M.
08/2014
1.0
home inspection
 + -1 more
Inspector Eugene was great, knowledgeable and thorough. Report was available on the company website the following morning. I was able to download the report to my computer but my printer is very slow and the report was 55 pages so I tried to email it to my spouse at work to print it. The email would not go through because the attachment was too large. He tried to access it through the website directly but it would not display on his screen. We contacted the company to print and overnight mail the report to us at our expense. They first quoted us $25 which was fine and then did not want to mail it because it was expensive to print it. They could not put their tech support on the phone to help us as they said they were experiencing technical issues with their website and he was tied up trying to resolve these. The general manager, Dave, called me from vacation to tell me my realtor (who referred them) would mail it. When I spoke with her she couldn't believe I was willing to pay for the report but could not get them to send a copy. I called the company again and said I wanted to pay whatever they thought reasonable to get a copy overnight mailed. I was transferred to Barbara, who I later learned was the company owner, who proceeded to tell me I either was too lazy to print out a copy or my husband was too ignorant to figure out how to access it from his work computer. She told me I was insolent for telling her I would leave a bad review on Angie's List about my experience with their customer service unless I could get a hard copy at my expense, and that she resented my threat to leave a bad review. My realtor later told me that Dave said Barbara would never speak with a client in this manner. She spoke with the head broker in their agency and have decided to remove Keystone Inspection Service from the list of inspectors they recommend to their clients. I have been a professional counselor for over 25 years and know how to deal with people. Unfortunately the owner of this company does not. This is an update from 8/30. Received an email from Keystone with an attached PDF of my Radon Report. PDF was completely blank. Logged on to their website to view the Radon Report online. Got completely blank screens there as well. If you want to be "Green" you have to get it right. We never would have requested paper copies of the report if my husband had not gotten blank screens when attempting to view the report online with no access to tech support. This is a later update from 8/30. General Manager responded quickly to my voicemail complaint about receiving blank screens for my radon report. To his credit he emailed a corrected copy from vacation on a holiday weekend.
Description of Work: Full home inspection for a home I am under contract to purchase. Radon test. Water quality test. Mold test. Termite inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
$860
Response from Keystone Inspection Service
While I understand that we can not please everyone, we have done so for over 27 years. We have never had a bad review on or off of AngiesList or the BBB so I am surprised to hear that you were do dissatisfied and that someone in our company would ever treat a client in such a way. Unfortunately, the fact that we would not send a printed report is based on the fact that we are a green company and have not mailed a report in over 5 years (As stated on our website and on the phone when the inspection was ordered.) We would have been happy to print and mail a report to you but your request to have a copy over-nighted because it would take too much time to print is not a valid reason for us to incur a fee of over $50.00 to do so. With this being said, I personally paid the $56.00 fee to have the reports over-nighted to you without even charging you the standard $25.00 fee because of your claims of how you were treated. I am sorry once again that you were not happy with the same service that our more than 50,000 other clients have been extremely satisfied with and I understand that your Realtor would want us off of their referral list when you threaten them with walking away from the purchase unless you receive your report from us over-night. Their commission is way to high to lose over one unpleasant client like your self especially when their are other home inspection companies who will still offer a 45 minute inspection and a minimal page report that you can get as a printed copy instead of a 3 hour inspection with over 45 pages of information about your potential purchase only that you do not even need to print when as you had stated, you downloaded it to your computer anyway. We wish you the best of luck with this and all future purchases and just hope that you make the right decisions going forward and find a company who makes you happy. Thank you for taking the time to leave us a review because even though you were unhappy with the service you received, it still allows people to hear both sides and make their own informed decision about our company.
Katherine N.
08/2014
5.0
home inspection
 + -1 more
Arrived on time, and performed the inspection with discretion. We received the full report a few days later through email. It was a very good investment.
Description of Work: We had the basic pre-sale inspection of our house. Just wanted to see if there were any major problems which would require immediate attention.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Keystone Inspection Service
Thank you for the kind review. We are happy to have met your expectations.
Jeanine T.
06/2014
5.0
home inspection
 + -1 more
Everything was great!The inspector Gene Cameline, was very professional and did an extremely thorough inspection which helped us enormously through the purchasing process. He looked in every nook and cranny of the house and explained everything he was doing. I would use him again without a doubt.
Description of Work: Inspected a home we were about to purchase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Keystone Inspection Service
Thank you for the kind review! We are very happy that you benefited from the inspection and that our inspector lived up to your expectations. Our goal is to educate our client on the home they are purchasing so that they can make a sound decision as to the home being the right fit for them and it sounds like we met our goal! Thank you and we look forward to working with you and your friends/family again in the future.
Steven R.
05/2014
5.0
home inspection
 + -1 more
KEYSTONE INSPECTION SERVICES IS A GREAT AND PROFESSIONAL COMPANY. I PLACED A REQUEST FOR AN INSPECTION AT 1900 ON A MONDAY NIGHT AND RECEIVED A PROMPT RESPONSE BY 0800 THE NEXT MORNING. KEYSTONE WAS ALSO ABLE TO INDEPENDENTLY ARRANGE MY INSPECTION FOR WEDNESDAY AT 1230 WITH LESS THAN 48HR NOTICE. ADDITIONALLY, I WAS VERY WARY OF WHAT INSPECTION COMPANY TO USE. UPON EXTENSIVE RESEARCH AND WORD OF MOUTH, KEYSTONE WAS THE COMPANY FOR ME. GENE ARRIVE 15-30MIN PRIOR TO OUR SCHEDULED APPT. HE WAS EXTREMELY FRIENDLY YET PROFESSIONAL. HE SUGGESTED I FOLLOW HIM AS HE THOROUGHLY INSPECTED EVERY NOOK AND CRANY OF THE HOUSE. IT WAS A GREAT LEARNING EXPERIENCE AND GENE EXPLAINED EVERY ASPECT OF THE INSPECTION AS WE WENT. HE TESTED EVERY APPLIANCE, OPENED EVERY CABINET, DOOR, FAUCET, WINDOW, ETC. I AM COMPLETELY SATISFIED WITH THE INSPECTION. I LEFT THE 2-2.5HOUR INSPECTION WITHOUT QUESTIONS OR CONCERNS! YOU CANNOT GO WRONG WITH KEYSTONE!
Description of Work: HOME INSPECTION AND WOOD EATING INSECT INSPECTION.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Response from Keystone Inspection Service
Customer feedback is important to us because it is our main source of advertising. We are so glad to hear that our services exceeded your expectations. Please remember that should you have any questions or concerns in the future, you can always call on us. Once a customer of Keystone Inspection Service, always a customer even if the questions are about a friends or relatives home!
Maria S.
05/2014
5.0
home inspection
 + -1 more
Excellent service! Fast scheduling, excellent inspection and report. The inspector was professional and very knowledgeable. One of the best services I have received. I would definitely use them again and highly recommend them to others
Description of Work: House inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Keystone Inspection Service
Your review is greatly appreciated. We strive to make our customers happy and it is always great to hear when we accomplish our goals! It was a pleasure working with you and we look forward to working with you again in the future.
Stella C.
02/2014
5.0
home inspection
 + -1 more
The inspection done by Keystone, our second with them, again went amazingly. Gene is a most reliable and thorough inspector. We trusted him so much that we didn't even attend this latest inspection, knowing full well the report would be as professional and informative as necessary to spend this kind of money. He saved us the last time from buying a home with way more issues than the naked eye could see. We quickly retracted our bid on that property and moved on to this latest property, which has turned out to be a absolute gem. We will close on March 1st. Thanks to Keystone, Gene, Dave and Michelle for everything!!! A++++++Company!
Description of Work: Home inspection of possible vacation home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$655
Response from Keystone Inspection Service
It was a true pleasure working with you as well. We are very happy to hear that you were beyond satisfied with our services and look forward to working with you again in the future!
John P.
01/2014
5.0
home inspection
 + -1 more
They responded very fast and did a great job!
Description of Work: Home inspection and insect infestation inspection on an investment home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$385
Response from Keystone Inspection Service
Thank you for taking the time to review our service here on Angie's List. We appreciate all feedback from our clients and are very happy you were satisfied with our services.
Stella C.
01/2014
5.0
home inspection
 + -1 more
The inspection went perfectly. We received an amazing report that was some 50+ pages long. My inspection report at my current home wasn't even 20 pages. This kind of attention to detail was so appreciated, as we live in another state and Gene really had to be our eyes and ears. Keystone absolutely deserves an A+.
Description of Work: We received a thorough inspection of a possible summer home purchase. Gene, our inspector, spent hours investigating the premises. He was FANTASTIC! He found several concerns that had alluded us on previous visits. He was incredibly knowledgeable, and professional. We will now take his concerns to the bargaining table.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$655
Response from Keystone Inspection Service
Thank you for taking the time to review our services. We are glad we exceeded your expectations and want you to know that we are always here for you weather on this transaction or future transactions. Thank you again for your kind review and we will make sure to let your inspector know how satisfied you were with his performance.
David C.
08/2013
5.0
home inspection, pest control
 + 0 more
The service was scheduled within 24 hours of my call. I met the inspector at the property as scheduled (he was early), and he spent several hours going through everything in great detail. He found even minor items, which went beyond the significant structural items we thought to be most important. The serviceman personally showed me the items in question, and followed up with an online written report within 48 hours. All work done neatly, and well documented.
Description of Work: Property inspection, wood damage inspection and radon gas testing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Keystone Inspection Service
The quality of our service is of utmost importance. We are glad to hear that our services exceeded your expectations. Thank you for the review and we look forward to working with your friends and family in the future.
Julia H.
07/2013
5.0
home inspection, pest control
 + 0 more
Our inspector, Gene Cameline, provided a thorough home inspection for us. He took his time, totaling almost about 4 hours, to inspect every detail and to answer every one of my questions. The house is over 100 years old so we wanted to be sure to find anything that may be in need of repair before making our final offer on the house. Gene understood this concern and showed a tremendous amount of care, professionalism, and explained everything so we could make an informed decision throughout our house-buying process. The typed report was just as detailed as Gene was in person; including photos and color-coding to indicate different types of issues (health, structural, etc.). After the inspection, we needed to get in touch with Keystone several times for follow-up questions and a re-inspection of a repair. Both Gene and Dave, the manager, were very responsive (returned calls within an hour and emailed follow-ups right away). We were impressed by their professionalism and positivity, despite our numerous calls and questions. We would definitely recommend Keystone Inspections. They are thorough, experienced, and responsive. Keystone will certainly help you to make an informed decision before purchasing a house.
Description of Work: The inspector gave a thorough home inspection, radon testing, and wood destroying insect inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Keystone Inspection Service
Thank you for the kind review. We are glad you were happy with our services and team members. Please remember that once you are a customer of Keystone, you are always a customer of Keystone so no matter when you have a question or concern that pertains to something in our field of expertize, feel free to call on us and we'll do our best to assist you.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Home inspection,
Pest Control,
Septic Systems,
Sewer Cleaning,
Mold Testing & Remediation,
Stucco,
Radon Detection & Reduction
FAQ
Keystone Inspection Service is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Keystone Inspection Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Keystone Inspection Service offers free project estimates.
Yes, Keystone Inspection Service offers eco-friendly accreditations.
Yes, Keystone Inspection Service offers a 5% senior discount.
No, Keystone Inspection Service does not offer emergency services.
No, Keystone Inspection Service does not offer warranties.
Keystone Inspection Service offers the following services: Pre-sale/listing evaluations, Residential Home Inspections, pre-listing/Sale inspections, Wind Mitigation Inspections, commercial building inspections, wood destroying insect inspection, Termite Inspections, water testing, septic inspections, radon testing, mold testing, air quality testing, indoor carbon monoxide testing, radon mitigation system inspection, methamphetamine residue testing, FHA / VA / USDA Water Testing, Military Discounts.
We do not offer any repairs or remediation of any kind.