Founded 1997 • With Angi since October 2013
Amenities
Free Estimates
yes
Warranties
yes
Senior Discount
no
Eco-Friendly Accreditations
Yes
Licensing
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-3 of 3 reviews
Natalie M.
11/27/2017
After spending a lot of time hearing about their big projects and getting the feeling that they really didn't want to resurface our pool even though they said that they would before they decided to transition to solely commercial work, we asked that they do it (our mistake - if you have to beg don't hire, but they built the original pool and it looked great). When they were finished there were white blotches all over the finish, orange marks. They had the audacity to tell us that it would look great in 10 years. ???? We had them drain the pool and fix the blotches. But when we got into it last summer it was incredibly rough. While we did not choose a smooth finish what we got was so rough that almost everyone who actually plays in the pool gets scraped and bathing suits pill from just sitting on the steps. Nothing like young kids crying because they got scraped by the side of the pool. We are talking bloody scrapes. It was also crumbling in a few spots. Two years later we are doing it all over again at our expense. Cannot begin to convey how disappointed we are.
Description of Work
We needed our pool resurfaced. Anderson had built the pool originally and it was a gorgeous pool, but it was beginning to crumble in places and we thought it was time.
Category
pool cleaners, swimming pools
Tony B.
08/11/2016
. Anderson pool did a leak test on my pool and they said the lines were good. No leaks. After they finished the pool the pool leaks. I called Anderson and they told me it was my problem. The tile lines are not straight. The color finish on the new deck has faded and the sub contractor refuses to fix it. After Anderson did the work on my pool they took the money and Ran.
Description of Work
Refurbish in ground swimming pool.
Category
pool cleaners
Deborah M.
04/01/2015
Said one thing on the phone, another in personWe're a residence. That was made clear over the phone. We just need our pool refurbished. They said they could get us in mid-June over the phone. Then once Brody came out he saw that it wasn't a big job so he said he usually pushes "these sort of residential jobs" out 'til the Fall. Yeah, when everybody is just dying to go swimming. They knew it was a residential job before they came out. They knew it was just re-surfacting, re-coping and getting a new cover. And yet, once Brody came out he tried to handle me by telling me how fabulous they are and about all the commercial jobs they do, blah, blah, blah. I've gotten the same ole story 3 Springs now. If they don't care about their residential customers because we don't pay as much as commercial ones do then fine. I, as a potential residential customer, don't care about you. Let your kids starve over the cold rainy months. I don't care. My kids can't go swimming until this pool is fixed. Do you care? Sorry my money isn't good enough for you. Next!
Description of Work
wasted my time
Category
pool cleaners
Service Provider Response
I was called to offer a swimming pool and spa resurface proposal. A relatively quick project that would fit with our current Spring schedule. Upon arrival, the scope of the project quickly grew to concrete deck removal and replacement, perimeter coping and tile replacement, a new automatic pool cover, new pool equipment and a repiping. Overall, a several week long project. I informed Miss [Member Name Removed] that this would be a very involved and lengthy project and we would need to schedule something like this in the fall. She immediately became belligerent and vulgar. I quickly exited the site and chose to not quote the project. I arrived back at my office to find the above review spread over the internet and here on Angie's List. No work was performed. No money was exchanged. No promises were made. The rating and the review should be removed immediately.Phone
Address
9500 SW Boeckman Rd.
Wilsonville, OR 97070