HOMEMASTERS West PDX

Gutter Cleaning, Roof Cleaning, Roofing,

About us

As a licensed, insured, and bonded full-service roofing, gutter, and skylight specialty company, we aim to be your trusted one-stop shop for years to come. We've been doing roofing and gutters since 1990, and pride ourselves on our knowledge and accountability in a very high-demand and competitive industry. Our customers will be able to meet with our project managers to walk through their needs and discuss the numerous options we have for their exterior remodeling needs. We also provide full siding replacement including window and door replacements. We are Platinum installers for Owens’s Corning and 5 Star Installers for Certainteed. To be named as the highest installers for these brands we are required to meet the highest standard of installation and make sure the installation meets the amazing warranties these products provide. Give us a call and our friendly and knowledgeable office staff will be happy to speak with you.

Business highlights

24 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Roof and Gutter Cleaning/Repair/Maintenance, Roof Replacement, Gutter Replacement, Moss Removal

Services we don't offer

ask for detail

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.3956 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
20%
3
10%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.4
responsiveness
4.4
punctuality
4.5

Filter reviews by category

Showing 926-950 of 956 reviews

Shelley S.
02/2013
3.0
gutter repair
  + -1 more
See above.
Description of Work: I have used Homemasters in the past to clean my gutters and roof and have been satisfied. Based on that I hired them to replace my gutters and install micro mesh screen all around as I live in a wooded area and have frequent problems with downspouts plugging resulting in water running down my foundation. While it took longer than I anticipated to get the job scheduled it was completed in one day. Though they cleaned pup after themselves fairly well, the fascia, which is white, was/is filthy as a result of the work. However, my biggest complaint is they over promised the results. When discussing the gutter replacement and mesh screens, I specifically asked if the work would eliminate the constant dripping from the eaves that was also contributing to unnecessary water around the foundation. Don Bruton told me yes it would solve this issue and all I would need to do going forward was to have them come clean the roof twice a year. How wrong this was. Soon, dripping began again in two areas. I contacted Don who came by and looked at the roof. Yes, he found the problem--debris was getting hung up in the the "valleys" where the roof seams meet at these two locations. Solution? Additional work/expense to repair. Not the answer I was looking for and told him I was disappointed since he told me this problem would be resolved with the new gutters--and this promise was a huge factor in deciding to have the work done. Since I could not afford the additional work after spending so much already, his next solution was to have them come blow off my roof every couple of months for $150 a pop. Seriously? Obviously the solutions offered would result in more revenue for them when I was led to believe the initial work WAS the solution. I live alone and am afraid of heights so am unable to do the work myself. My eaves are now dripping in other locations. Needless to say, I am very disappointed and will be looking for another service provider.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$3,900

Response from HOMEMASTERS West PDX
Thank you for your feedback. All information received will be used to help better service our customers now, and in the future. For over 25 years, HomeMasters has been a customer service focused company. We take great pride in doing everything within our power to ensure that our customers are 100% satisfied with our work. HomeMasters offers many coupons and discounts. This enables us to provide quality service, at affordable prices, to many people in the Portland and SW Washington metropolitan areas. To ensure that any coupons purchased are appropriate for the job intended, we first schedule an appointment for one of our representatives to inspect the home and review the work that is to be completed. At that time, if there is any additional work that we recommend, the representative will provide that information to the customer, as an option. It is important that all customers and potential customers understand that any additional work quoted is 100% optional. After the inspection has been completed, the scheduling of your work is a simple process. The representative that completed your inspection will submit your service request to our Office Manager, Michelle, who will create a work order and Gerry, our Project Manager, or Donald Watkins, our Handyman Manager, will then call to let you know when the service will be performed. Most exterior services are completed during the day, when customers are not home. This is not a problem. Once the service is complete, we will leave a card to confirm that we have been there. If it is imperative that you are home when the work is completed, you have special instructions or you would like to meet the crew, please communicate that information to Gerry when he calls to schedule the service. We will do our best to accommodate your needs. Should you have any questions about HomeMasters or the services we provide, please do not hesitate to contact us at 503-639-7700 or [email protected]. We appreciate your business. Richard Lundstrom and James Roberts

Kari J.
02/2013
5.0
roof cleaning
  + -1 more
It worked out. It was fine.
Description of Work: They took care of the roof and they demossed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from HOMEMASTERS West PDX
Thank you the feedback, I appreciate taking the time

Marilyn L.
01/2013
5.0
gutter cleaning
  + -1 more
They did a great job.
Description of Work: I purchased a big deal for my daughter for a gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from HOMEMASTERS West PDX
Thank You for taking the time to write a review. We will use this information to help better serve our customers. Richard Lundstrom

Jennifer C.
01/2013
5.0
gutter cleaning, roof cleaning
  + 0 more
very well, would recommend
Description of Work: Cleaned gutters and removed moss from roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from HOMEMASTERS West PDX
Thank You for taking the time to write a review. We will use this information to help better serve our customers. Richard Lundstrom

Gordon U.
01/2013
5.0
gutter cleaning, gutter repair
  + 0 more
Fixed as requested.
Description of Work: Repaired small leak in gutter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from HOMEMASTERS West PDX
Thank You for taking the time to write a review. We will use this information to help better serve our customers. Richard Lundstrom

Victoria B.
01/2013
5.0
gutter cleaning, gutter repair
  + 0 more
unknown
Description of Work: They cleaned and inspected the gutters. It turned out good. They came and did the work then left a note.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from HOMEMASTERS West PDX
Thank You for taking the time to write a review. We will use this information to help better serve our customers. Richard Lundstrom

Kathy H.
12/2012
5.0
roofing, roof cleaning
  + 0 more
Excellent!
Description of Work: Homemaster did an excellent job on the cleaning the roof of my rental property. I will use them for a replacement roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from HOMEMASTERS West PDX
Thank You for taking the time to write a review. We will use this information to help better serve our customers. Richard Lundstrom

Sally G.
12/2012
2.0
gutter cleaning, roof cleaning
  + 0 more
see above
Description of Work: Bought 2 roof cleaning services for $250 each, after confirming they could serve both my houses, one in Lincoln City and one in Portland Metro. Took WEEKS for them to schedule Portland, then they cancelled day of and came the next day (Nov 1.) STILL have not scheduled the Lincoln City house, over 2 months since I bought the thing. They answer calls promptly, attend to questions and all, but as far as actually doing the work paid for, they fall very short of expectations.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$500

Response from HOMEMASTERS West PDX
Thank You for taking the time to write a review. We will use this information to help better serve our customers. Richard Lundstrom

KAY A.
12/2012
5.0
handyman service
  + -1 more
unknown
Description of Work: I bought four hours of handyman services for $99.00 from Angie's List. Everything went very smoothly. I received an email from THOM requesting me to set up a day for the visit. The afternoon before the appointment, the handyman called me to see what chores I had for him and if he needed to bring any supplies. He arrived exactly on time the next morning and worked efficiently, finishing up a few minutes after my four hours were up. I had him take care of a "honey-do" list that my honey never gets around to -- he replaced the weatherstripping on two exterior doors, hung a clock and a heavy piece of artwork, replaced the flushing mechanism of a toilet, mounted a Dust Buster on a wall,and climbed up a ladder he brought with him to replace the light bulbs in a ceiling fan 15 feet above the floor.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rob M.
12/2012
5.0
gutter cleaning, roof cleaning
  + 0 more
unknown
Description of Work: Two workers showed up and cleaned the roof and gutters and placed moss killer. Did exactly what they said they would and were relatively clean about it.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from HOMEMASTERS West PDX
Thank You for taking the time to write a review. We will use this information to help better serve our customers. Richard Lundstrom

Kermit L.
12/2012
4.0
gutter cleaning, gutter repair
  + 0 more
unknown
Description of Work: checked gutter and down spout system and replaced one down spout.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Jodi M.
12/2012
5.0
gutter cleaning
  + -1 more
Good.
Description of Work: Great experience. Arrived on time and did the work as promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from HOMEMASTERS West PDX
Thank You for taking the time to write a review. We will use this information to help better serve our customers. Richard Lundstrom

Kathleen W.
12/2012
4.0
gutter cleaning, masonry, roofing
  + 1 more
no leaks so far
Description of Work: they came to clean and inspect my roof. I assume they did a good job. I I have never had this done before. I did have to call to see what all the black stuff was on part of the roof and was informed it was what color it turn with the chemical it applied. The also fixed a leak on the outside. The fix does not allow the water to leak where it was but has moved on to a didfferent place. NOt sure if this is companies fault or just my roof. They were responsive to questions quickly

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from HOMEMASTERS West PDX
Thank You for taking the time to write a review. We will use this information to help better serve our customers. Richard Lundstrom

Kristine F.
11/2012
5.0
roofing, roof cleaning
  + 0 more
The work turned out fine.
Description of Work: I bought a Big Deal from them for roof cleaning and maintenance.
Rating CategoryRating out of 5
Yes, I recommend this pro
$225

Response from HOMEMASTERS West PDX
Thank You for taking the time to write a review. We will use this information to help better serve our customers. Richard Lundstrom

kimberly W.
11/2012
1.0
gutter cleaning
  + -1 more
unknown
Description of Work: He was finished in 30 mins. Instead of using a ladder he walked on my tile roof. I had to ask him if he had cleaned out the down spouts. And no, he had not. Since I don't have a ladder that will go up to my second storie I had no way of checking. But knowing that one gutter had not been cleaned out for years I know it was not cleaned out throughly.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from HOMEMASTERS West PDX
Thank You for taking the time to write a review. We will use this information to help better serve our customers. Feel free to call and schedule a followup anytime 503-639-7700 Richard Lundstrom Cell 503-849-6325

Mike M.
11/2012
3.0
roof cleaning
  + -1 more
unknown
Description of Work: Hired for roof cleaning services. They did not remove any debris from property, just left a large heap in front of the house. Also had to barrow some 5 gallon buckets from me in order to complete job but did not bother to clean them when finished.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Response from HOMEMASTERS West PDX
Thank You for taking the time to write a review. We will use this information to help better serve our customers. Richard Lundstrom

John U.
10/2012
4.0
gutter cleaning
  + -1 more
Well done...
Description of Work: Cleaned gutters and treated roofing

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from HOMEMASTERS West PDX
Thank you for your review. We strive for a positive service experience for every customer and appreciate hearing when we have reached this goal as well as when we have fallen short. We use every comment as a learning tool and continue to work hard to improve every aspect of our service to our customers. Thank you for taking the time to post a review. We appreciate the feed back. Richard Lundstrom

TERRY H.
10/2012
5.0
gutter cleaning, gutter repair
  + 0 more
years
Description of Work: Bought a $200.00 Angie's List certificate for gutter work,I wanted to get a section of my gutter above the front door reset to a different angle because the house had settled and water ran on the porch rather then into my downspout.I talked to the tech when he came out and decided to install a new section,downspout and clean out box.I was quoted $400.00 for the job,next day the guys came out and did the work. I held my praises until it rained,but for the 1st time in 2 years water was going where it was supposed to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from HOMEMASTERS West PDX
Thank you for your review. We strive for a positive service experience for every customer and appreciate hearing when we have reached this goal as well as when we have fallen short. We use every comment as a learning tool and continue to work hard to improve every aspect of our service to our customers. Thank you for taking the time to post a review. We appreciate the feed back. Richard Lundstrom

Emmy S.
09/2012
5.0
roof cleaning
  + -1 more
unknown
Description of Work: Our pricing was much higher than the coupon offer because we have a concrete tile roof and it needed the deep clean package. We had anticipated this and their price was reasonable for the work done. We will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from HOMEMASTERS West PDX
Thank you for your review. We strive for a positive service experience for every customer and appreciate hearing when we have reached this goal as well as when we have fallen short. We use every comment as a learning tool and continue to work hard to improve every aspect of our service to our customers. Thank you for taking the time to post a review. We appreciate the feed back. Richard Lundstrom

Klaus E.
09/2012
5.0
roofing, roof cleaning
  + 0 more
unknown
Description of Work: Roof-cleaning. The two service persons showed up exactly at the time that was agreed upon and performed a flawless job, provided advice for future maintenance of the roof. I was very satisfied with the work they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HOMEMASTERS West PDX
Thank you for your review. We strive for a positive service experience for every customer and appreciate hearing when we have reached this goal as well as when we have fallen short. We use every comment as a learning tool and continue to work hard to improve every aspect of our service to our customers. Thank you for taking the time to post a review. We appreciate the feed back. Richard Lundstrom

Tony M.
09/2012
5.0
roofing
  + -1 more
Went well
Description of Work: I purchased the roof winterization deal on Angieslist. They evaluated and sealed my roof. Also, repaired a minor leak around the chimney. Gave some recommendations that I need to follow up on

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from HOMEMASTERS West PDX
Thank you for your review. We strive for a positive service experience for every customer and appreciate hearing when we have reached this goal as well as when we have fallen short. We use every comment as a learning tool and continue to work hard to improve every aspect of our service to our customers. Thank you for taking the time to post a review. We appreciate the feed back. Richard Lundstrom

Tammy B.
09/2012
4.0
gutter cleaning, roof cleaning
  + 0 more
well
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from HOMEMASTERS West PDX
Thank you for your review. We strive for a positive service experience for every customer and appreciate hearing when we have reached this goal as well as when we have fallen short. We use every comment as a learning tool and continue to work hard to improve every aspect of our service to our customers. Thank you for taking the time to post a review. We appreciate the feed back. Richard Lundstrom

Joe B.
08/2012
5.0
gutter cleaning
  + -1 more
They did a good job.
Description of Work: I purchased a Big Deal for a fall gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from HOMEMASTERS West PDX
Thank you for your review. We strive for a positive service experience for every customer and appreciate hearing when we have reached this goal as well as when we have fallen short. We use every comment as a learning tool and continue to work hard to improve every aspect of our service to our customers. Thank you for taking the time to post a review. We appreciate the feed back. Richard Lundstrom

LIN M.
06/2012
5.0
gutter cleaning, roof cleaning
  + 0 more
Great.
Description of Work: They met with my husband and I gave us a bid for the roof cleaning. The work was done one week later. Everything about the experience was great. An easy company to work with, answered all our questions and performed the job to our satisfaction. We would use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from HOMEMASTERS West PDX
Thank you for taking the time to post a review of your services. It was a pleasure working with you and we appreciated your efforts on behalf of your home and your neighborhood. We look forward to working with your again in the future. Richard Lundstrom

Susan F.
04/2012
5.0
gutter cleaning, roof cleaning
  + 0 more
.
Description of Work: Roof and gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

$335

Response from HOMEMASTERS West PDX
Thank you for your continued patronage of Angie's List and your consideration of Homemasters. Richard Lundstrom

Contact information

16295 SW 85th Ave, Tigard, OR 97224

https://portlandsw.homemasters.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
224915

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Roof Cleaning,
Roofing,
Gutters,
Siding,
Skylights,
Exterior Painting,
Solar Panels,
Mold Testing & Remediation

FAQ

HOMEMASTERS West PDX is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 1:00 PM

HOMEMASTERS West PDX accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, HOMEMASTERS West PDX offers free project estimates.
Yes, HOMEMASTERS West PDX offers eco-friendly accreditations.
Yes, HOMEMASTERS West PDX offers a 10% senior discount.
Yes, HOMEMASTERS West PDX offers emergency services.
Yes, HOMEMASTERS West PDX offers warranties.
HOMEMASTERS West PDX offers the following services: Roof and Gutter Cleaning/Repair/Maintenance, Roof Replacement, Gutter Replacement, Moss Removal
ask for detail

Contact information

16295 SW 85th Ave, Tigard, OR 97224

https://portlandsw.homemasters.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 1:00 PM