HOMEMASTERS West PDX

They showed up on time, did what they said they were going to do, did it well.

They showed up on time and did a thorough job.

Homemasters did an excellent job cleaning my gutters and roof. They were very friendly, professional and detailed. They were on time and follow up to make sure i was satisfied with their work. I would definitely recommend them to anyone.

As it turned out, the rain barrel couldn't be located in the place I had really wanted it, so it is in another place, where I really don't need the extra water. The people were very nice and efficient, but the rain barrel itself is nothing special. I wouldn't recommend it unless you know that you can put one where you really can use it. The company is good. It just wasn't what I really needed.

They showed up on time and they did the job quickly. The only problem was is they blew all of the leaves into our air conditioning unit. Not good. They clogged one of them. When the business person called us to get more money from us I told them that and we somehow got disconnected.

I think that I covered that pretty well in the last segment. There have been other methods of moss removal recommended and I chose this one as it was sold as the most 'Roof Friendly' of them all. The roof is fairly steep and I was surprised that the men were able to negotiate the roof and thoroughly remove the moss in the time they were on the job.

Before Homemasters came out, one of my gutters was installed to drain the wrong direction. One end of the carport roof edge is slightly lower than the other, but the downspout was installed on the slightly uphill side. So it drained, but also overflowed from the downhill side. The Homemasters guy suggested just replacing the overflowing gutter w/ a larger one, and that should not overflow anymore. It works until that gutter gets clogged w/ leaves again. They found an economical solution. I didn't want to have a downspout on the slightly downside of the carport roof edge (no place to drain). They also suggested bronze level treatment: blowing the moss and fir needles off my roof, cleaning out the gutters, then applying a relatively safe growth inhibitor. Some lichen grew back over the past year, but not nearly as heavy moss as before.

I was happy with the price to have my roof and gutters cleaned, including the detached garage. The workers were very curteous and did a decent job but there was still a little debris in the gutters after cleaning. I was not overly concerned about that but I was a little dissaptisfied when I called a few weeks later to let HomeMasters know that there was still some a small amount of moss on the roof in areas where they had to hand scrape it. They said that they would come out to check on it and I have not heard back.6604

I purchased this service through Angie's List. I was not present when the service was performed, but my boyfriend was there. They were on time, quickly went to work and the results have been pretty impressive. They first blew off the loose moss, then the gutter and then treated it to inhibit future growth. There was a lot of moss on my roof before due to several rainy seasons without treatment. My roof is nearly moss-free now. They followed up with a letter to my house detailing what they found and the condition of my roof. My only slight hesitation is the cost for the service. They were there about 30 minutes. I know it is dangerous work, but the price seems a bit steep. Still, I would hire them again, maybe for just a treatment with the chemical in order to save money.

Thoroughly cleaned the roof. Did a lot of work for what I paid. I felt I got a very good value.

The gentleman in charge said they needed to saw off the ends of the rafters because the current gutters were too small and the new ones wouldn't fit. He asked that I provide paint to cover the raw wood. I left a gallon of paint on the porch but it was never used. They came and installed the gutters and they work great. I am still finding sawed off rafter ends around the house. But they did a great job. otherwise.

The owner of Homemasters called me and said they were standing behind this other providers word and would not do the work without me paying the other provider. very poorly handled, and then they continued to call me for other services after i had told them that i would not do business with them in the future.

Very easy process. They were able to do everything while we were not even home.

It went PERFECTLY Estimator don came out exactly on time - evaluated the gutter repair came up with a solution assured me the problem would be solved Called me the next day to let me know he had talked about our problem with one of the companies specialists and said he had some better suggestions- He sent us a diagaram to outline his suggestions- I was quite pleased that he had spent some time thinking about my problem Again he indicated that it was essential that I be happy and if I wasnt to make sure to let him know The crew came out on the appointment date and again were exactly on time-- They were pleasant and cleaned up completely- the solution to my gutter problem was better than I had imagined and all aspects of their work were professional I could not be happier with their services and would highly recommend this company They are well run and have their act together- they are experienced and quite busy Never the less I felt I was important and completely taken care of Several places that I called ,who said they worked on gutters, werent even interested in my business What a pleasure to find a company like homemasters

We received a quote on 8/10/2011, and the work was done in a single day on 9/2/2011. Thanks to Angie's Big Deal, the total price was very reasonable. The new aluminum gutters are well-made and sturdy. The work went very smoothly except for the clean-up. There were pieces of the old gutters that were not properly disposed of, and a year and three months later we are still occasionally finding small pieces of white PVC in our yard.

They did well. Roof is clean--I wasn't home then, but I think they brushed rather than using pressure wash. No more moss visible on the roof. Gutter is clean and flowing well. No longer leaking. I'm a happy customer.

I write reviews when I am unhappy (check my previous reviews) as well as when I am pleased. In this case I think I've got a good one. We had Homemasters bid on blowing off a large and rather steep (12/12 pitch?) roof on property we live in on NW Portland. We have battled with fir needles for years and think the gutter system we finally chose works well but we still accumulate large quantities of needle and leaves on the roof - especially in valleys and leeward areas. I'm too old - or too smart? - to try doing this myself anymore so I've tried to find competent safety conscious folks to do the roof blowing. Some companies that said they were capable/competent wouldn't provide me with insurance proof. while other said it was "too steep' for them. Homemasters seemed unfazed when we spoke so we gave them a try. They showed up right on time on a cold, blustery rainy & snowy Monday and got right to work. They cleaned the multiple roofs and then cleaned up after themselves. They used safety ropes when needed (thus, I'm sure, making my insurance underwriter smile) and cleaned up after themselves. The two employees were courteous and personable. They also said the company offers a wide range of services so I'm on board and will continue to use them as needed.

The whole process from estimate through roof cleaning went very smoothly and on time. I was keep informed all along the process. The roof looks fabulous!

The workers showed up on the appointed day and did a good professional job cleaning our gutters. They were polite and helpful. Our only slight disappointment was how long it took to set the appointment. It was more than 2 weeks between the time we ordered the service and the time they actually came out and did the gutters. (To be fair, it should be said that we waited until the big rains came to order the service. I assume they were inundated with orders for service. So it's understandable they needed a longer lead time.)

I bought an Angie's List big deal, called them, they called me back, we set up a date/time, they showed up as schedule, did their work, and left. The workers were friendly and professional.

Homemasters were great. I appreciate that they kept the appointment, and even arrived earlier than I expected. I also appreciated that they followed up with a phone call, which gave me the chance to ask a question about the moss treatmnet that they put on my roof. They were very professional and friendly. I will use them again.

This was a big deal for gutter cleaning. The price was good and they did a fine job. Would hire again.

The work was exceptional as was the workers.they were here on time and made sure we were satisfied before leaving.

After completing the service in May, I was told I had to wait a few months, then they would return to sweep the debris off of my roof, and charge me another $250. That pretty much removed any incentive for me to consider this a "deal", since the deal promised they were going to treat my roof for $225, including a blow-off of all debris. They said the moss had to die, then they'd come back to sweep it off in October, at which time I would be charged $250. They told me I had a great roof, in good shape - this was not a neglected roof. I felt they wanted to get more money from me, which defeated the purpose of using Angie's Big Deal coupon. Also, they didn't call back to follow-up with that second appointment in October. If they had, I would have explained my disappointment to them.

Everything they did was perfectly done and we will have them back!