Northwest Siding & Windows

Job was completed in a timely manner. The siding installers were a little rough on my cedar deck, broke the hot tub cover (NW was very fair and shared in the cover replacement cost) and a few other minor things but overall the quality of the installation was good. The painters were EXCELLENT. The paint job was better than expected. The project manager, Ken, was good to work with and made requested changes/upgrades to the original quote in a fair and timely manner. The new siding and paint looks great and I am very pleased overall with the cost and quality of the work.

This was quite an education. I got bids from 4 different companies and they varied widely for the same services. Since I couldn't justify not going with the lowest bidder, I did, and that was NW Siding. I liked that the person sent out to give the bid was not a slick sales guy (as a guy from another highly rated company on this site was beyond used-car salesman and REALLY bugged me). NW Siding answered all my questions and I didn't feel like I was getting a snow job. Even after they left the site, when I had questions and called them - which was a lot, they were always extremely responsive (thanks for putting up with me Jessica!). The job ran a little late due to weather but that was not their fault. They always called to let me know if something unexpected was going to happen so there were no unpleasant surprises. How refreshing! The foreman in charge of the painting (Jack) was especially good at communicating with me and always answered his cell phone when I needed to get a hold of him for something. I would definitely recommend these guys. With a siding job, I could have spent a significantly more money with the other guys, but I don't think I would have gotten a better result.

NW Siding was great to work with and did an excellent job. They worked with us around scheduling to coordinate with some concrete work, gutter replacement and vacation! The siding crew and the painting crew were all very courteous, professional and cheerful. They arrived promptly each day and cleaned up daily before they left. We had just had new concrete installed and they carefully covered it to protect it. Alex (siding crew leader) and Jack (paint crew leader) check with us about details and were great about making sure we were happy with everything. For example, they had finished the siding on one side of the house when we decided that we didn't need a vent (that they had carefully trimmed around), and they went back and re-did that section. One corner board was painted three times in three different colors before we decided which looked best. They were great throughout and cheerful about working through these details. The finish quality is excellent (although we aren't siding experts), it seems everything is flashed and sealed and we have yet to find even one drop of paint splatter. The house looks so good, we are now getting an estimate to have the crew come back to paint our gazebo to match.

Excellent experience. NW siding came out to look at my existing siding. They said most of the siding was fine and just needed to be painted. I scheduled the work and NW was able to come out within a week or so to start. Had some southern facing siding replaced and then the entire exterior of the house painted. Everything went like clockwork. Not a single issue. Highly recommend.

We had not planned on replacing siding, but were having our house exterior painted when the painters discovered the bad siding. Our painting contractor, Sisu Painting (which is also great, and highly recommended), referred us to NW Siding and coordinated the painting job with the replacement of the siding. NW Siding was on the case quickly, which we needed, and their project manager Ken Feldman was knowledgeable, very good at communicating what he proposed to do, and was the epitome of professionalism in all his dealings with us. The work mostly occurred while we were not at home, but turned out just great. We were particularly pleased with the beam replacement -- this was a fairly major (and big) horizontal support beam holding up our roof overhang, which had developed significant rot. Replacing it was somewhat tricky, but it turned out really nicely. Ken coordinated with Nancy, one of the owners of Sisu and the one we dealt with most, to get both the siding and painting done smoothly. The one minor complaint we had was that the workers replacing the siding on our dormers apparently dropped some roofing/siding nails and failed to clean them all up, which led to our finding a few with our feet. Not a big deal, and when we mentioned it to Ken he offered to send a crew out just to look for stray nails! We didn't take him up on it, but the fact he made the offer speaks well of NW Siding's commitment to customer service.

The guys did a good job of staying on task and were courteous. They pointed out some dry rot around a window which they promptly fixed. They finished the job when they said they would.

I sent them pictures and asked them to do the siding right away due to the upgrade being tied into a refinance of the house. They put me on the schedule quickly, gave me a price based on the photographs and a short discussion over the phone. They completely understood what I needed to the detail, and did a very professional installation in a single day while I was at work. It's nice to come home to a job well done. Price was higher than I wanted but, understanding a bit about siding myself, they installed a very good system that should protect the home for years and years. Only negative - a few of the nails heads stuck out a tiny bit, but I'll fix that myself with a tap of the hammer.

We had 24 year old siding on our house that was something similar to LP. It was cracked and failing, particularly on the front of the our house. After getting 3 bids, we chose NW Custom Exteriors (NW Siding) to replace the siding on three sides of our house. We met Jeff Hallen at the Home and Garden Show and he followed up with us after the show. We felt like we got very good information when he came to prepare the estimate which he sent to us via email a few days later. After we chose NW Siding, Jeff did a great job in helping us pick the siding. We decided from the beginning that we would use Hardiplank and there aren't tons of choices from their but we were replaicng a dutch lap siding that was somewhat unique so we were being a little picky. We ended up choosing a siding called "Rustic" and we chose a 5 inch reveal. The smaller reveal added $200.00 to the price but it was well worth it. Because Jeff took the time to help us pick the right siding, we are very happy with the result. We were put on their schedule and from there everything went like clockwork. The three men who actually put the siding on worked steady and knew just the right amount of siding to take off and replace each day and somehow missed any significant rain. They obviously know their job well. It took a little over a week to get the siding on and then it took another week or so to get a break in the rain to get the house painted. And then it was done. There were a few small almost nitpicky things (like the porch light was crooked) that we went over with Jeff after the job was completed and he was more than happy to get it done they way we wanted. They clearly stand behind their work and we wouldn't hesitate to hire them again. In fact, they make us think we might want to hire more work done around our house. Thanks to Jeff, Ken and the NW Siding team. Our house looks great.

Excellent service from start to finish. I would highly recommend NW Siding. My home looks wonderful!

We had major damage to our cedar siding from flickers. On the exposed west side of the house, three windows, which no longer opened, and a leaking sliding door all generated lots of heat in the summer from their metal frames and non-energy efficient glass. The whole process was excellent from start to finish. Jeff and Ken made several trips, together, to our home before and during the project. They were congenial, attentive to our needs and patiently provided thoughtful responses to our many questions. They did a thorough inspection of our home and made an evaluation. They provided various options, discussing the pros and cons of each. That really helped us make a sound, informed decision. We were impressed with their candor. They could easily have suggested replacing all our siding but, instead, said the rest was in good condition. The crew was very friendly. Occasionally, they would sing while working which, as a musician, I thoroughly enjoyed. They were efficient, thorough and their craftsmanship was first-rate. And they cleaned up the area at the end of each day. Jeff gladly made several solo trips to our home when questions arose. He also went above and beyond the call of duty by sawing off the tops of our nine deck posts which enabled us to install much needed caps. It was not an easy job. The wood was extremely hard and dense. At our ages, we could never have done that ourselves. We highly recommend Northwest siding!

Great. Ken & Stephanie were very responsive and helpful.

Every step of the way with Northwest Siding contractors was excellent. I couldn't speak more highly about the process. I've worked with another contractor in the past for another project, and that experience was subpar. Right from the outset, our project manager Ken came out and worked with us from the initial review and bid right through til the end of the project. What I liked about this approach was that there was no 'handoff' from sales to the operations, which often results in things being missed or promises being made that aren't kept. Ken heard our issues up front, evaluated the situation, provided a number of different alternatives for both the siding and the windows, discussed the pros and cons and really helped us whittle down to a final decision that both met our budget and needs and goals. For the siding portion, we also wanted to wire new lights on the house, which required an electrician. SInce I have one that I love using, we requested to have them work with him. Ken and his team were more than happy to, and according to our electrician, Ken and his team were incredibly professional, helpful, efficient and excellent to work with. He actually said that he was so impressed with their work that he would recommend them to others in the future! Ken's team was outstanding. Efficient, so friendly, thoughtful and thorough, they placed the windows and did the siding so quickly and efficiently with no mess (they cleaned up each day). Ken came by multiple times while the team was onsite to make sure everything was working OK, and when there were some unexpected situations (some rotting trim boards) were identified, they quickly brainstormed solutions and came up with great remedies without impacting the total price. The result is absolutely spectacular. The windows are gorgeous- elegant and high quality. We have a historic house, but the new windows match so nicely that our neighborhood has all commented on how lovely they look. The deck is magnificant. The Hardishingles look like shake shingle but will last a lifetime. The new look with the board and batton Hardiboards match our tudor style house and give it a new, elegant look. The icing on the cake came when, about a month later, we saw that the extreme summer weather had caused a couple of the trim boards to shrink. I called Ken, they came out immediately, thought through some options with me, and fixed it all immediately. Absolute customer service. I can't recommend Ken and his team more highly. The process was perfect from start to finish, the price was fantastic and the work was flawless.

Throughout the process NW Siding was amicable, worked with us in a friendly and solution-oriented way, and saved us money and time where they could while providing the best installation, flashing, side caulking and window installing and flashing that is to code, and to the latest standard. (For instance, Hardi siding state-of-the-art is to have individual flashing between each butt joint, wherever two pieces of siding meet - no caulk, so lower maintenance (never replace caulk) and water escapes naturally running down the seam but protecting the sheething and wrap material by being flashed)This is the reason I went with NW Siding - value for the money. They were not the cheapest bid, but with a major investment, and a million dollar property ... did we want to go with the cheapest outfit. That would be an obvious, "no".The follow through after the job was thorough, they cleaned up, hauled off and put back everything (including fixtures that may have been damageds, like exterior lighting) and did so without hesitation.In all, they went above the bid, did replacement of boards on decks not even part of the scope when discovered, and made us feel like they cared about the success of the project as much, if not more than we did (given our limited knowledge of some aspects).That is what you want from a professional firm, and that is what NW Siding delivers.I would recommend their work without hesitation, for your commercial project, your home siding or window project or even their exterior paint crew, did an excellent job using 25 year Sherwin Williams Superpaint.My wife and I are happy that our building is wrapped, tight-and-right and we expect low, to no maintenance issue with the exterior shell for many years to come.Thank you NW Siding.

We received a proposal for residing and painting. The representative was very professional and knowledgeable. The bid was almost 20% higher than the company we chose.

They did not charge us anything to do the estimate. We thought that they were very professional and inspired a lot of confidence, but they were just slightly higher than the contractor we went with.

They arrived on time after phoning to say they would be a little later, which was fine. Appreciated the phone call to let me know. Ken was professional, knew what he was doing and gave a quality estimate.

I had a very good experience with them. They were quick. They fixed the problem. I spent about $1400 on the job. They did a good job, without any hassles. Their quality seemed to be very good. The windows and sidings have not leaked. They were reasonable. I will use them again in the future.

NW siding did an excellent job of communicating with us from start to finish. We had a couple surprises (dry rot/electrical repairs) and they would call us at work to talk us through our options. They kept the area very clean and when they left at night, everything was put away in a trailer. They are very fast (this project was completed in 4 days) but we never felt they were rushing to get things done. We had a great experience with NW siding and would recommend them to anyone having siding/window repairs done on their house.

There was a lack of communication in a timely manner.

They were very good. They were excellent and we didn't have any complaints. They were registered with the Better Business Bureau. They had a license and didn't have any complaints against them. So that was the most important thing for me. The quality of their work was very good. I would use their services in the future too and I have referred them to other people.

We were satisfied with their work. We found out that they were the original installers and they did it on warranty so it didn't even cost us anything. I was very impressed with their professionalism and integrity. It would have been very easy for them to charge us and I would have expected that, just the fact that they said that it was a warranty repair and they took care of it. Their timeliness was very good.

They were very professional and did what they said they were going to do.

They were on time and we talked about what needed to be done. About three or four days later I got a written quote. It was slightly higher than that of the initial contractor whom I had contacted. I am not quite sure if I would go with Northwest Siding Contractors.

They were fine, but we did not use them. We used a different group. They did a really nice job.

We were extremely happy with Northwest Siding's fast responsivenes to our problem, the quality of their work, and the amount we paid. They happened to have a crew in our town working on a fence project that very morning, and were able to pull them off the fence project to work on our house in the afternoon. It was a very rainy day, and we were so relieved the exposed area could be repaired right away. I watched almost the entire repair process to see for myself the extent of the rot, and was very impressed with the quality of work performed by John. He worked continuously, carefully, and quickly during the driving rain to determine the extent of the problem, remove the rotted areas, and replace with new materials. We have cedar siding, which can be somewhat brittle and break when separating one piece of siding from another. John was obviouly very skilled and experienced and amazingly, didn't break or crack any of the surrounding siding when he was prying nails and taking materials off the rotted areas. He was very thorough determining the extent of the rot, and verifying that the surrounding area was sound. I appreciated his approach of taking off one piece of siding at at time so we didn't have to replace more than what was needed. We would highly recommend this company to others.