Founded 1989 • With Angi since January 2006
Service Provider ResponseThank you for the feedback - we have reached out as we think we can can assist with the situation - while warranties are specific, it is always hard being just a few months over the 1 yr warranty and we would like to help. Let us know.
Service Provider ResponseThank you for taking the time to provide feedback. We have reached out in a message and are willing to talk through the overall experience to see if we can do things better and of course to help the situation in any way we can.
Service Provider ResponseThank you for your feedback. We have gotten very positive response to our technician tracking tool that let's you see when they are on their way. Thank you for your business!
Service Provider ResponseThank you for the kind words and for letting us help you with your HVAC project!
Service Provider ResponseThank you [Member Name Removed] for the feedback around your recent AC installation. We appreciate your business!
Service Provider ResponseWe apologize for the experience. It is not our intent to create problems for our customers. We did respond via email to further evaluate the situation and ask you contact us for resolution. At that point we would have either discounted the tune up, or just credited the diagnostic charge since it seems the technician mistakenly did not reconnect the fan. Please reach out if there is anything we can do.
Service Provider ResponseThank you for your kind words, and for your business!
Service Provider ResponseSuper! Thank you for the business and your kind words!
Service Provider ResponseThank you for the feedback. The feedback customers provide, good or bad, gives us an opportunity to improve our processes and training. It looks like one of our technicians did not diagnose correctly and we apologize for the inconvenience. You also should not be charged the diagnostic charge. Please contact our office as we would like to credit you that charge. Ask for the Service Manager or the Sales Manager for that service.
Service Provider ResponseWe are very sorry to have given that impression. It is not our intent. We will review with our service team to be careful of that in the future.
Wood Burning Stoves. Fireplaces.
Columbia NW Heating & Cooling Inc is currently rated 4.6 overall out of 5.
Columbia NW Heating & Cooling Inc is open:
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Columbia NW Heating & Cooling Inc accepts the following forms of payment: Check, Visa, MasterCard, Discover
No, Columbia NW Heating & Cooling Inc does not offer free project estimates.
No, Columbia NW Heating & Cooling Inc does not offer eco-friendly accreditations.
Yes, Columbia NW Heating & Cooling Inc offers emergency services.
Yes, Columbia NW Heating & Cooling Inc offers warranties.
Columbia NW Heating & Cooling Inc offers the following services: Heating & Air Conditioning Installation, Maintenance, Service, & Tune-Up. Air Duct Cleaning. Heating & Air Conditioning Equipment Repair & Replacement. Humidifiers. Filters. Gas Stove & Gas Fireplace Tune-Up & Replacement. Heat Pumps. Dryer Vent Cleaning.
Wood Burning Stoves. Fireplaces.