Founded 1992 • With Angi since February 2009
Service Provider Response
[Member Name Removed], Thank you so much for your kind review. We will be here when you are ready to complete your next project! Mitch SpeckService Provider Response
Hi [Member Name Removed], I would like to apologize for disappointing you. We understand the need and importance to successfully communicate with all we come into contact. I take your comments very seriously. Both Katie and I have read through your review. Hopefully this will help both you and other Angie's List members better understand what transpired. Katie handles a large portion of our sales and estimating. I appreciate your understanding of my absence from that initial meeting. While I enjoy interacting with all our clients, I simply cannot be in all places all the time. Back in July, when you called me to inquire about the progress of your budget estimate, I asked Katie to call you and make arrangements to complete it. I'm glad that Katie followed through and called you. She understood that you were anxious to have a budget to look at and she honored your request to send it via email, instead of a face-to-face appointment, by the end of that week. I checked our email server and your budget estimate was emailed to you, that very week, on Thursday, July 20th. I did not see any evidence of it bouncing back. Normally, our preference is to meet with our clients in person to review budgets and proposals, not because of the potential for emails to get lost in cyberspace, but for the fact that it is important to have that immediate, face to face interaction to address questions and concerns. This situation, and your anger with us, has further solidified that face to face interaction will remain our preferred method. I apologize that we did not follow up with you two months ago after we emailed you our budget estimate. Quite honestly, we assumed that our budget estimate exceeded your desired investment amount. Neither Katie or I try to be a pest during the sales process; however, we will be making a better effort to follow up moving forward with others. Thank you [Member Name Removed] for bringing this to my attention. Having 18 perfect "A" grades on Angie's List and then receiving your "F" is a huge disappointment to us, but obviously to you as well. For over 25 years, I have tried to make the remodeling experience enjoyable. We have learned from this and future clients will benefit from your review. I wish you all the best with your project. Kind regards, Mitch SpeckService Provider Response
Thank you for your review and we look forward to our next opportunity to be of service. :-) Mitch Speck, MCR, CKBR, UDCPService Provider Response
Thank you for your kind words. We enjoyed transforming your home to a design and function that makes sense and fits your family's needs. I am looking forward to hearing about trips to the mountain with your family and working again with you in the near future. Thank you again for placing your trust in us!Service Provider Response
I am glad that we were able to work with you and help give your home a fresh and updated look. As you know, I am jealous of the wood plank, heated tile flooring that we installed downstairs. Our team and trade contractors enjoyed their time at your home and we are looking forward to our next opportunity to be of service.Service Provider Response
Every so often we embark on a project that once we start the deconstruction, we ask ourselves what was going through the mind of the original builder or last remodeler. As you know, your home had some very unique circumstances that allowed us to show you what good remodeling looks like, both in the completed product and customer service. Thank you again for referring us to your neighbors and we are looking forward to being here for your next project!Service Provider Response
The changes to the layout and your selection of choices made a huge difference to how your home looks, feels, and functions. From the light fixtures, cabinets, countertops, tile, and even Mickey Mouse behind the cooktop, you successfully transformed your home and we enjoyed helping you get there. We look forward to helping you moore as you continue upgrading your home.Service Provider Response
[Member Name Removed], you both are a pleasure to work with and we were happy to have helped you create the relaxing home that you envisioned. I know that you still have a couple of things that you would like to do downstairs and we will be ready when you are!Service Provider Response
Thank you [Member Name Removed] for your kind words. As I told you during our first appointment, we truly strive to be different from the others. We are looking forward to our next opportunity to be of service.Service Provider Response
[Member Name Removed], thank you for your kind words and that you are enjoying your improvements. The transformation was quite dramatic and I know that when the basement is completed, your home will be ready for the next several years. We are looking forward to the next opportunity to be of service.Service Provider Response
[Member Name Removed], thank for the opportunity to have worked alongside you as you worked to remodel your kitchen. Not everyone is comfortable tackling a renovation on their own and I'm glad that we could play a part in helping you achieve your vision.Angi Certified
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For jobs big and small alike, our team of experienced professionals will tailor their skills to meet each client’s specifications and needs. From roofing to kitchen remodels and home renovations, we strive to make our client’s dreams a reality. We utilize our passion for construction and dedication to our clients to provide them with superior craftsmanship and high-quality materials necessary to complete each project. With years of extensive experience under our belts, we utilize our versatile skill set to ensure each project is completed in a quick, efficient, and neat fashion. From start to finish, our overall mission is to make your home renovations stress-free by establishing an open line of communication accompanied by an organized and efficient timeline. We will work directly with you to ensure you have the best home renovation solutions to fit your needs. When you’re ready to work with a company that you can trust to get the job done, contact us today!
Angi Certified
I specialize in interior home remodeling and repair. This includes demo, framing, plumbing and electrical, insulation, drywall, trim work, painting, tile, door and window installation. I have experience working with realtors preparing homes for sale as well as property management companies performing rental turnovers. I enjoy working with homeowners who have a vision but just don't have the skills or time to complete the project. The majority of the work I bid on I do myself. I have about 15 years in the industry, 10 years as an owner operator.
Angi Certified
Manage bathroom, kitchen, basement, and other types of additions on any age home or any condition.