About us
Business highlights
50 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Warranties
YesSenior Discount
5%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.727 Reviews
Showing 1-25 of 27 reviews
Paul W.
05/2018
P&M did a good job.
Description of Work: Needed new battery for my 2013 Subaru Outback
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Yes, I recommend this pro
$125
Pam V.
02/2016
auto repair
 + -1 moreunknown
Description of Work: The had to find a rare replacement part for out Jeep. Apparently our Jeep is one of only 1500 made in the USA. The parts were particular to this line. So took some doing but they did it. Would highly recommend this friendly group of guys to work on your vehicles. Nice bunch.
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Yes, I recommend this pro
$1,500
James C.
02/2016
auto repair
 + -1 moreunknown
Description of Work: They service one of my cars. They always do a very good job and the prices are within reason.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Jim G.
10/2015
auto repair
 + -1 moreService performed timely and professionally. I will be using them in the future for my car repairs.
Description of Work: Front and back alignment, spark plug and plug wire replacement
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Yes, I recommend this pro
$350
Jeremy B.
10/2015
auto repair
 + -1 moreunknown
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Yes, I recommend this pro
$80
John G.
06/2015
auto repair, towing
 + 0 moreOne day prior to moving our daughter home for the summer from college, she called to say her shifter on her 2005 Ford Focus would not allow her to use any gear. Since we live in the Seattle area, I called a friend that lives in Salem and her recommended P&M Automotive. Being members of AAA we used P&Ms AAA towing services. They towed our car to their shop, quickly diagnosed the problem, ordered the parts and the car was ready to go late the next day....all for about $400 including an oil change. Wish I lived closer or P&M had a shop near me. They did a great job! Car and daughter drove home (~300 miles) and car worked just fine.
Description of Work: Repaired broken shifter cables & oil change on my daughter's 2005 Ford Focus
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Yes, I recommend this pro
$400
Kathy F.
01/2015
auto repair
 + -1 moreThey were on-time for my appointment and explained what they did. I had a problem with my previous headlights - they could not be adjusted due to stripped screws. I had taken the car to AJ's and while they were happy to charge me for doing what they did (full charge to align even though they discovered early it could not be done) plus additional labor to correct mis-wiring (charging way too much for what they did, in my opinion), all they would tell me when I asked how much it would cost to do the repair was "a lot of money'". No offer to build an estimate even though I asked several times. Fast forward - hubby replaced entire set of lights for $88. However they were not aligned straight out of the box. I called P&M and they were able to give me a quote and also schedule a day and time. They also checked fluids and tire pressure after performing the alignment. The shop waiting area was very clean.
Description of Work: Adjusted headlights
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Yes, I recommend this pro
$55
G L.
06/2014
auto repair
 + -1 moreunknown
Description of Work: Tuneup, air conditioning, heater. | |1 month later, motor problems, took back in and found out defective spark plug that they had installed.
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Yes, I recommend this pro
$2,100
Cory E.
06/2014
auto repair
 + -1 moreThey did what they said they would do for the price they had quoted. They suggested other maintenance items that I could do myself in minutes at greatly inflate prices.
Description of Work: Automotive repairs
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Yes, I recommend this pro
$300
Ann B.
05/2014
auto repair, towing
 + 0 moreIt was the most pleasant experience possible, under the circumstances. I encountered friendly, concerned professionals at each step!
Description of Work: My car refused to start while in a Salem parking lot. I called my AAA provider and they were the ones to contact the P & M service. Within 20 min., Mario arrived and attempted to work on the starter after he tested the battery. He was personable, calm and caring. Eventually, he needed to call out the tow truck. Mario stayed with me until the tow truck arrived. Unfortunately, I don't remember the tow truck driver's name. He also attempted to break the starter free. When he determined that a new starter was needed, he proceeded to hook up my car. In the meantime he allowed me to sit in the air conditioned truck. The day was an exceptionally warm one. While speaking with the service desk at P & M, I'd indicated that I would need to rent a car. I had two important doctor appointments early the next day. Dave called Enterprise Rental Cars for me. The wonderful tow truck driver waited with me while expecting the representative from Enterprise. She arrived quickly and I waved good-bye to my ailing car. Later, Dave called to let me know what they were finding with my car. He also called again, when the work was finished and it was ready to be picked up. I picked my car up the next day and found the car completely finished with the price consistent with the amount I had been quoted. Dave also discovered one of my headlamps was out. He replaced both lamps at no extra charge.
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Yes, I recommend this pro
$360
Fred C.
05/2014
auto repair
 + -1 moreunknown
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Yes, I recommend this pro
Douglas C.
05/2014
auto repair
 + -1 moreI was told I needed to to a full valve job because the chemical treatment did not work. This would cost an additional $3000.00 which I could not afford. When I got my car home I found out it was a quart low on oil after their oil change. I felt like i didn't get anything for the $1000.00 I spent. I will have the work done later by someone else.
Description of Work: My 2006 Chrysler 300 would miss when Idling. I was told it was carbon build up. They had a chemical treatment that should work I was told. It did't. They did show me pictures of the valves and they did have carbon build up. They had to change the oil after the treatment.
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$10,080
Don F.
12/2013
auto repair
 + -1 morePand M is very trustworthy. Today I took my car in for what turned out to be a very small repair. That's all they did, the small repair. They didn't tell me I needed something I didn't need--something I was worried was going to cost several hundred dollars ended up costing $45. I appreciate how they do business.
Description of Work: Made it so my car would start.
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Yes, I recommend this pro
$45
Rick & Sandi L.
09/2013
auto repair
 + -1 moreThey were prompt, honest and efficient !
Description of Work: Inspection, transmission work and tune up
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Yes, I recommend this pro
$300
Sheila & Dave L.
08/2013
auto repair
 + -1 moreThey gave my a/c a full service and everything was great. They were very accommodating and expained everything thoroughly.
Description of Work: I took my car there to flush out my cooling system and service my a/c.
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Yes, I recommend this pro
$428.06
Marie S.
08/2013
auto repair
 + -1 moreThey handled all the repairs quickly. They always make us feel welcome. The repair was completed in 10 minutes. Our most recent major repair was to a wiring harness for the ignition. The work done the same day. The cost came in $100.00 less than the dealer wanted to repair it. The repair was completed to our satisfaction. We will continue using P and M for all our auto repairs.
Description of Work: We went in to have a the right turn signal bulb changed in May. This time we went in for the left one changed. Both times they didn't charge us a cent. We have always had our auto repairs done with them. The light bulbs were a courtesy to us.
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Yes, I recommend this pro
Patrick F.
08/2013
auto repair
 + -1 moreEverything went okey as expected.
Description of Work: They troubleshot engine problem replacing MAP sensor. They also replaced burned out headlight
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Yes, I recommend this pro
$550
kerry P.
07/2013
auto repair
 + -1 moreUpon request by telephone I was quoted the price for replacement or rear struts. I also received a price for the work from a trusted garage I uses in Eugene, both were about the same. I dropped the car off and gave my cell for a contact. Sure enough they called and said the front struts were also bad and in need of replacement. This seemed odd because earlier in the day the other garage said the front struts were good but the brake lines were a little cracked and should be replaced in the future. I told the gentleman that I could not afford the work at this time. They did the work on the rear shocks as requested. When I picked the car up they said that the fan belt needed replaced and transmission fluid was cloudy and could use a flush. I had replace the belt in question less than six months ago. If they just do the work you ask they may be alright but not a trusted business in my opinion.
Description of Work: replaced struts in rear
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$505
Darrell M.
06/2013
auto repair
 + -1 moreThey put out their triple A rating at their shop and they put up an excellent service. Their rating is triple A is being one of the top shops in Salem that's why I use them. I'm sure the price is competitive, there are shop that charge more and there would be even less.
Description of Work: I used P & M Automotive inspected and changed the belt.
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Yes, I recommend this pro
$170
Margaret C.
04/2013
auto repair
 + -1 moreI called AAA after I locked my car keys in my car in a parking lot. After my initial call to AAA, within minutes I received a confirmation text that Pand M had been sent to assist in my dilemma. The gentleman arrived 10 minutes before the estimated time, and proceeded to try every possible way to get into my car (it's not easy). After about 20 mins in the rain working on getting into my car, he managed the window down enough for access to unlock it. He was polite and diligent, a great experience.
Description of Work: P&M serviceman came to get into my locked car. He tried several different methods, the one that worked was a device that pushed down on the window handle to open the window a crack for us to access lock mechanism.
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Yes, I recommend this pro
Marie S.
07/2012
auto repair
 + -1 moreThey didn't charge me anything. They were just getting ready to close up. They actually stayed open for a little longer. They had done work for us prior to that. The dealer wanted to charge about two grand to do it. They did it for less than half of the money and they did a great job. We were really thrilled with them. They were skilled and they knew what they were doing. They were fast. They towed my car for free. They were courteous and it was like a family there. They cared about their customers. Their price was good. I have referred my friends to them.
Description of Work: I use P & M Automotive for my auto service.
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Yes, I recommend this pro
Carol I.
05/2012
auto repair
 + -1 moreThis was a great experience. I had a battery go out down in Eugene and the AAA battery truck came out and determined it was only the battery, not the transmission or starter. Whew!! However, they did NOT have a battery available last night!! Sooo they towed me to my house in Salem (64 miles). I called AAA this morning and they contacted Pand M Automotive. They called me and said I would be next after the customer who was being aided was completed. I wanted to make sure they had the battery I needed and the girl I talked to said yes!! She said they would call when the truck was on its way. She did that. I told the her I was glad they take the time to do a good job...I was not disappointed! When the young man came to fix my car, he went right to work, was pleasant, and efficient!! That is a wonderful thing!!
Description of Work: This was a AAA response. They replaced my battery in great time...they were out on another call and told me they would call when the battery truck was free. They did that. I'm glad they take time to complete the task for each customer. They did it in the rain in my driveway!! No complaining..just quick and efficient. This is a great shop. I have had other repairs etc. done here. They are friendly and explain things well. The price is not higher than other places and they are soooo polite!! My husband is a mechanic and when he doesn't want to take the time and effort to fix things on my car, he sends me to P&M Automotive.
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Yes, I recommend this pro
$140
Patrick F.
05/2012
auto repair
 + -1 moreThey are excellent. I go to them because of the mechanics. The interaction with the mechanics is very good. I like to go back to the same place because they know my car. They are very friendly. They have comparable pricing. I would recommend them to anybody.
Description of Work: Where I have my car serviced.
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Yes, I recommend this pro
$40
Jim B.
06/2010
auto repair
 + -1 moreWork was done to my complete satisfaction.
Description of Work: Transmission fluid flush. Cam phaser replaced. Difficult job.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$800
Linda S.
08/2008
auto repair
 + -1 moreWe have been using their services for years. They know how to do their job. They are friendly and courteous. They explain things to you. They give you a heads up if you have something that may need to be worked on. They have an education behind their workers. They also provide to and from valet service.
Description of Work: They did a general tuneup and they cleaned the throttle body, and the fuel injection system.
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Yes, I recommend this pro
$255
- 1(current)
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Contact information
264 Lancaster Dr NE, Salem, OR 97301
www.pmautomotive.comService hours
Sunday:
ClosedMonday:
7:30 AM - 5:30 PMTuesday:
7:30 AM - 5:30 PMWednesday:
7:30 AM - 5:30 PMThursday:
7:30 AM - 5:30 PMFriday:
7:30 AM - 5:30 PMSaturday:
8:00 AM - 5:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Towing,
Natural Gas Lines,
Auto Inspections,
Auto Transmission,
Auto Mufflers
FAQ
P & M Automotive is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: 8:00 AM - 5:00 PM
P & M Automotive accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, P & M Automotive does not offer free project estimates.
No, P & M Automotive does not offer eco-friendly accreditations.
No, P & M Automotive does not offer a senior discount.
Yes, P & M Automotive offers emergency services.
Yes, P & M Automotive offers warranties.
P & M Automotive offers the following services: 24/7 towing, oil & filter service, drivability diagnosis & repairs, tune-ups, starting & charging system, fuel injection system repair, fuel injection service, air conditioning, cooling system, cruise control repair & installation , timing belt, engine & transmission repair & replacement, manual & automatic transmission service & diagnosis, clutch replacement & fluid service, brake system, vehicle alignments, steering mechanism, suspension, differential/axle service & repair.
Tires, wheels, balancing, machine shop, bodywork & painting
Contact information
264 Lancaster Dr NE, Salem, OR 97301
www.pmautomotive.comService hours
Sunday:
ClosedMonday:
7:30 AM - 5:30 PMTuesday:
7:30 AM - 5:30 PMWednesday:
7:30 AM - 5:30 PMThursday:
7:30 AM - 5:30 PMFriday:
7:30 AM - 5:30 PMSaturday:
8:00 AM - 5:00 PM