The experience was pretty much what I'm looking for from a large retailer. I knew what I wanted, the salesman was helpful, knowledgeable and attentive, but not intrusive and didn't try to upsell me or talk me into something else. I felt respected as a customer and not just a source of cash. My freezer works great so far, so I haven't had any need to return it or get repairs, so I don't know what level of service they provide once you'll already purchased your appliance.
Description of Work: Purchased a small chest freezer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
CATHY J.
01/2006
1.0
appliance repair, appliance sales
 + 0 more
The washer started making grinding noises 11 months after purchase. Called service out, they could not find the problem. Washer stopped working, (seized up) after another month. Service came out again (took a week to get them out), & said the pump went out, said he would order the part that night. That was a week ago, still no call on part. We have called and are on the list for Friday (they said), still no call to schedule service (its Thursday). It has been three weeks without a washer. This is the worst service I have ever had with a company. Won't buy form them again! Buyer beware!
Description of Work: I bought a new Maytag Neptune washer and dryer.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$1,400
MALINDA B.
10/2005
3.0
appliance sales
 + -1 more
DIDN'T WORK, AND HAD TO GET REPLACED. IT WAS REPLACED GRUDGINGLY, AND ONLY AFTER THE PRODUCT MANAGER AT STANDARD GAVE HIS OKAY.
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Service Categories
Appliance Sales and Installation,
Appliance Repair
FAQ
SMITH GEORGE APPLIANCE WAREHOUSE is currently rated 3 overall out of 5.
No, SMITH GEORGE APPLIANCE WAREHOUSE does not offer free project estimates.
No, SMITH GEORGE APPLIANCE WAREHOUSE does not offer eco-friendly accreditations.
No, SMITH GEORGE APPLIANCE WAREHOUSE does not offer a senior discount.
No, SMITH GEORGE APPLIANCE WAREHOUSE does not offer emergency services.
No, SMITH GEORGE APPLIANCE WAREHOUSE does not offer warranties.
SMITH GEORGE APPLIANCE WAREHOUSE offers the following services: LARGE APPLIANCES REPAIR AND SALES.