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Maid To Shine Cleaning LLC

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Maid to Shine Cleaning was started on the premise of providing clients with a unique chemical free home cleaning service that would leave you with a vacation feeling in your home, using high quality non toxic, eco friendly cleaning products, and double hepa filtration vacuums for the health of everyone in your home! We offer the highest quality professional cleaning services with white glove style etiquette. We also send you the same cleaner every time, so you do not have new people coming through your home every visit.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Professional, Non Toxic Residential & Commercial cleaning services including: One time deep cleans, weekly, bi-weekly, monthly & on call services. Window Cleaning, Hard Water Restoration for Glass Shower doors & Sealant on glass shower doors & windows. Also provides service for vacation rentals and Airbnb, including restocking supplies.

Services we don't offer

Floor waxing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7791 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
5%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 526-550 of 791 reviews

Daniel S.
10/2011
5.0
house cleaning
  + -1 more
Initial contact was delayed, however logical reason given and work was scheduled and completed to our satisfaction. We were pleased enough to schedule their cleaning services on a bi-weekly basis and would recommend their services.
Description of Work: Deep cleaning on house in preparation for holidays.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Mary H.
10/2011
3.0
house cleaning
  + -1 more
Overall, it didn't go as well as hoped. The cleaners didn't communicate with me about problems they were having. Their priorities seemed to be different from mine. I would have left them my priorities in a list if asked to do so. I guess I assumed a deep clean has its own system of priorities or policies and I left it to the cleaners along with a note about a few concerns I had. They seemed to ignore the note. The price seemed high for the work. I hired them on one occasion which didn't go entirely well, but gave them the benefit of the doubt and hired them again, but was again disappointed. I hired them because they have good ratings on Angies Llist. Perhaps one should take the ratings with some reservation. I want someone who's not dismayed by pets, pet smells, or dirt and not afraid to call me if there's a problem.
Description of Work: I was pleased that Maid to Shine was able to schedule me with short notice before company was coming. The cleaner arrived on time for a 4 hour clean. I had already cleaned the kitchen myself except the floors and stovetop. I had also partially cleaned the shower grout lines in one bathroom. On arriving home, I found things mostly clean, but noticed some problems that made me think the cleaner's judgment was not professional, such as cleaning a glass front cabinet and glass front floor clock with an oily dust cloth that left the glass on both cloudy, The shower grout lines I had not cleaned were still not cleaned and the shampoo shelf was still slimy. She had scrubbed the floor of the shower which looked much better. I specifically asked for a dusty ledge and bannister in the stair well to be cleaned and they were not. There was a pile of wood debris near the fireplace left untouched. The leather furniture was dusty. A toothbrush holder was slimy. The upstairs of the house was not done at all except for vacuuming the hall and stairs. I accepted Elizabeth Boyer's explanation that the cleaner was probably feeling unfamiliar and new to the house and perhaps wasn't at her best that day. I re-scheduled another clean on Sept. 14, 2011 which was to be a deep clean of 6 hours plus. At 3pm( the 6 hour mark), one of the two cleaners called and asked how much more they should do. She said she they hadn't done anything upstairs (3 bedrooms, a bath, and hallway) but we're finished with the approx. 1000 sq.ft downstairs (kitchen, bath, living, dining, 1bedroom). I said to work another hour till 4pm. When I got home, the downstairs looked nice although the wood debris pile by the fireplace was still there, the leather furniture was dusty, the throw pillow and blankets still askew and disheveled and the upstairs hall carpet wasn't vacuumed. But what dismayed me most was that the laundry room was untouched. It was quite dirty, to be sure, and what I most wanted cleaned. It is stinky due to cat feces behind the furnace where they can't be reached. The culprit cat has been banned from the room, but it still stinks until I can figure out how to get behind the furnace. I had closed out all the cats and closed the windows and cat door to keep them out during the cleaning. When I got home, the room was still dirty and there were cats in the room. I had left a note about having closed them out. I assume the foul smell caused someone to re-open the windows and let the cats back in. This would have been the perfect time to call and talk to me about this. But no mention of it was made when the cleaner called after the initial 4 hours. My note explaining the laundry situation was still on the kitchen counter where I left it. Did they even see it? When I emailed my disappointment to Elizabeth, she said the cleaners didn't have time, it was too smelly, I'd have to pay extra , the cats were in there, they weren't used to cats, I should empty the litter boxes, etc. etc. This is a very small room with a furnace, water heater, washer, dryer, and chest freezer. I agree it was not pleasant, but there were no litter boxes nor visible cat wastes. All surfaces were clear and uncluttered, just lots of dirt, cat prints, cat hair, and a very bad smell.. So how was it that with two cleaners there from noon to 4pm there wasn't time for this? I have a lot of woodwork and I have hardwood floors in living, dining, and kitchen. Were they wiping every cranny of the wainscoting? Am I just totally out of it concerning the realities of cleaning this house? There was no clutter to work around anywhere--I had cleared all surfaces.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$225

Response from Maid To Shine Cleaning LLC
All I can say about this situation, is we went out of our way to please this client and no matter what we did she was unhappy. I gave her numerous discounts and personally came over and met with her so she could talk me through what she was unhappy with on her first cleaning, I sent 2 highly skilled cleaners to her house the 2nd time and she capped the cleaning at a specific # of hours and then complained afterwards that they didn't get everything done. The cleaners did the best they could with the alloted time, this was a very big job which required more time than the client alloted for. We always try to go above and beyond for all our clients to make sure they are 100% satisfied, this was one instance where no matter what we did it was unfortunately not good enough.

Thomas B.
09/2011
5.0
house cleaning
  + -1 more
They were awesome they were able to fit us in before our birthday party we were having. And they came to our house promptly, cleaned everything I wanted in the alloted time they had. When I returned everything looked amazing. I was very happy with the service and I would definately use them again.
Description of Work: Housecleaning, bathrooms, kitchens, wiping down cabinets, floors, counters etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Jill P.
09/2011
5.0
house cleaning
  + -1 more
I contacted a few companies through Angie's list in preparation for moving, since having our house cleaned before we moved in was critical: the previous owners had a cat, and my son is allergic to cats. I selected a company 3-4 weeks in advance, but could only guess at a date since the sale hadn't closed. A week before that date, I tried to contact that company by email and phone calls, with no response. I contacted this company, and not only did they respond the next day, they were able to accommodate me on short notice (4 days, including a weekend!). The only snafu was the cleaners went to the wrong address: my application listed our old address , since this was our location at the time. This address was mistakenly used as the address to be cleaned. When they were about half and hour late, I called the company, the error was corrected, and the cleaners arrived about an hour late, but there was no additional charge. I had asked that they mop the walls to remove all the cat dander, and was so pleased at the excellent job they did, and my son never showed any signs of allergies. I would definitely use them again. The price isn't cheap, but you pay for what you get!
Description of Work: Cleaning of an empty 2400 square foot house before occupancy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$385

PAT S.
09/2011
5.0
house cleaning
  + -1 more
See above....Audrey did complete house cleaning in our two story home efficiently and without any problem even with a nosy Westie following her around all the time.
Description of Work: Audrey did a great job and the house sparkled when she left. I like that she brought all the cleaning supplies,etc so I didn't have to worry about having every thing she would need. I would recommend Maid to Shine, very professional business and the owner keeps on top of things... Pat Simmons

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Bobbie S.
09/2011
5.0
house cleaning
  + -1 more
The cleaning was not done to my expectations (I am picky) and I feel that I did not get the full four hours of work out of the cleaner. I believe I lost about an hour due to distractions. The cleaner wanted to talk more than clean and it began with a little chit chat but got worse as the hours progressed. I do not want to get anyone in trouble but I think her mind was somewhere else other than cleaning my house. She was very sweet and polite, don't get me wrong. It was a great deal for the amount of money, I believe I got my money's worth but I wish the cleaner had not been so distracted or so talkative. A couple days after I put in my report about my cleaning, Elizabeth, the owner contacted me and was upset that her company did not do a great job of cleaning and her cleaner talked so much. She really cares about her clients and that we are happy so she offered me two free hours of cleaning so that I would be happy...that alone in my opinion went above and beyond Elizabeth making me happy about her business. On September 22nd, Sheila showed up ahead of time to clean my house for two FREE hours. Sheila was very outgoing and listened to exactly what I wanted and went out of her way to make me happy. The area I really wanted clean was the family room, kitchen and dining room area (all on one floor and in same area) so I was around while she was cleaning and I told her I didn't want to make her feel that I was watching her every move and she told me...that is exactly what she wanted because she was there to please me and if she missed anything, she wanted me to let her know. Everything went well and I was very, very happy with Sheila and would want her to clean my house again. Not only did Elizabeth go out of her way but she sent Sheila who also went out of her way to make me happy. Thank you Maid To Shine Cleaning!
Description of Work: I purchased a "Big Deal" for house cleaning @ $79 for four hour cleaning. The person came and cleaned the two and half bathrooms, one bedroom, hallways, stairs, kitchen, dining area and living room. Spent a lot of time cleaning our bathroom and then moved on to main bathroom and moved on down through rest of the house. When it came to cleaning kitchen, dining and living area, did not spend a lot of time on moving things to clean. They came back out and cleaned my house for FREE for two hours of another cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Diana S.
08/2011
5.0
house cleaning
  + -1 more
Courteous, professional, cost effective, friendly. House looks great!!
Description of Work: House cleaning every 2 weeks, after a deep clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$105

Barbara G.
08/2011
5.0
wallpaper removal, window cleaning
  + 0 more
Overall, they were fine! They were very nice!
Description of Work: I used them for a Big Deal. They cleaned all of my windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Renae P.
08/2011
5.0
house cleaning
  + -1 more
Great Experience! We purchased the 6 hr deep clean via pay pal and then sent them a list of 5 possible dates that would work to schedule the cleaning. They contacted me promptly and scheduled Lisa to come by and clean our home. She was extremely professional and very pleasant to have in our home. She was thorough, quick and extremely open to finding out what things we wanted her to do better or do more of. She was also extremely honest in pointing out the things she hadn't had time to get to or to finish. We have two small children and my husband and I both work from home so things can get pretty messy, pretty quickly. Plus it's a pretty big place (3500 + sq feet) but when she left after 6 straight hours of cleaning the house looked and FELT clean. We will definitely be scheduling her to come on a regular basis.
Description of Work: Deep cleaning, walls, floors, bathrooms, kitchen, windows inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

RUTH M.
08/2011
5.0
house cleaning
  + -1 more
Overall this company provided a good experience and now comes every month.
Description of Work: The owner Elizabeth is very responsive and stays on top of everything going on. Work was done on date requested. The cleaners are cheerful and hard workers. Estera has been to my house several times. Each time she will ask if everything was OK or did I want something done differently. Makes it easy for me to request something out of the ordinary (like a stove top that needed lots of elbow grease and now shimes). All in all, good workers doing a good job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$165

Jim D.
07/2011
5.0
house cleaning
  + -1 more
Used Angie's list to find 3 housekeeping services that might qualify. Used recent ratings and awards and reports to guide my search. Angie's list has NEVER let me down. Elizabeth was the best on the phone and arranging the details. Sheila made my home "shine". Great job Elizabeth, Sheila, and Angie..!!
Description of Work: Excellent cleaning of apartment for the second time. Initial clean on July 14, 2011 and second cleaning on July 28, 2011. Outstanding management of services by Elizabeth Boyer and highly profession work done by Sheila. I have set this service up for a bi-weekly cleaning of my home on a go forward basis. I couldn't be more satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

David K.
07/2011
5.0
house cleaning
  + -1 more
Randi arrived on time and worked non-stop for 4 hours. She did a tremendous job. She was great and very sweet. I absolutely would use Maid To Shine again. She was a great representative of the company.
Description of Work: I purchased the special deal they offered. I wanted her to concentrate on the Kitchen and 2 bathrooms. She did a great job The company name Maid To Shine is perfect because that is what they do. :-)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Tiina M.
07/2011
5.0
blind cleaning, house cleaning
  + 0 more
Fantastic. Elizabeth (the owner) and Sheila (the cleaner) were amazing. Communication was excellent and way beyond my expectations, the cleaning was thorough and perfect.
Description of Work: Vacant house needed complete and thorough cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Douglas M.
07/2011
5.0
house cleaning
  + -1 more
Showed up when they said they would, clean, sparkly AND smelled good!
Description of Work: I've been meaning to come write a review for this company for months. This is by far the BEST housekeeping service I've ever used. It has been my experience in the past with the big name companies that they do a fine job initially but subsequent visits are lacking to a point where I wonder if they were even there! Elizabeth, the business owner is awesome and super responsive to emails, which is my preferred method of contact. Her staff is friendly, thorough, responsive and do an amazing job, seriously, they got my stove looking like new, something I haven't been able to do! The price is certainly reasonable for a townhouse with 3 people and two cats. They give me piece of mind and I look forward to the visit every month!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Ellen R.
06/2011
5.0
house cleaning
  + -1 more
I have been using Maid To Shine for quite some time now and have been very impressed with their service. They are a bit higher than some of the other services out there, but they are worth the money. They are professional, punctual, and trustworthy. They do a fantastic job of cleaning my house, they have gotten items cleaned that I thought were hopeless, and brought areas of my house back to "like" new again. I have been very impressed with how hardworking and comprehensive their service is.
Description of Work: They provide bi-weekly house cleaning at my residence. They spend about 3 hours each visit for a comprehensive cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

John F S.
06/2011
5.0
house cleaning
  + -1 more
Our overall experience has been excellent. There have been minor issues with having a few new people who have not cleaned our house before coming who had to be told what to do, but that was due to illness and employee turnover which is a problem with all companies in this particular service industry. We think that Elizabeth, the owner/manager of the company, provides an outstanding service despite the difficulties that we mentioned.
Description of Work: Company provides full service house cleaning service on our 3,000 sq ft, 4 level condo. Vacuuming, dusting, bath and kitchen cleaning, floor mopping, bed linen changing......all the services you would expect from a house cleaning service that does your home on a regular basis, in our case, every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ian H.
06/2011
5.0
house cleaning
  + -1 more
Absolutely wonderful! Randi is very professional and works around the schedule of our sleeping child so that she wont wake him up!
Description of Work: A house cleaning! The house is dusted, scoured, vacuumed, swept, mopped essentially cleaned top to bottom!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Janey O.
06/2011
5.0
house cleaning
  + -1 more
I have always & continue to have excellent service with this company. The ladies who come here have always been professional & trustworthy.
Description of Work: House cleaning. Every other Tuesday. Scrubbed bathrooms, vacuumed, cleaned counters, mopped floors, & organized, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Tim B.
06/2011
5.0
house cleaning
  + -1 more
We had never used Maid To Shine before. They came a bit late, but their crew of three people worked hard and did an excellent job. The price was higher than we anticipated, but that was partly because we had asked for extra cleaning in a shower.
Description of Work: Maid To Shine Cleaning LLC came over for deep cleaning of our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$299

STEPHEN G.
06/2011
5.0
house cleaning
  + -1 more
The whole team is very good and accommodating. I receive a check and my key. When I come home the place is clean and sparkling. Sometimes I even get a call that I forgot to leave my key and they patiently and politely wait for me to come back with it.
Description of Work: Maid to Shine Cleaning did vacuum cleaning, moping, dusting, scrubbing and everything involved in cleaning every room in the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

GAIL G.
05/2011
5.0
house cleaning
  + -1 more
The crew arrived on time, worked hard and did an excellent job.
Description of Work: Maid To Shine Cleaning LLC cleaned the main level of my home measuring around 1000 sq ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Cathy F.
05/2011
5.0
house cleaning
  + -1 more
They did a very thorough and professional job. They called us to let us know they were coming late, and they brought in an extra person to speed up the work. I will have them return on a regular basis.
Description of Work: Maid to Shine Cleaning did initial deep cleaning of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$183

Janey O.
05/2011
5.0
house cleaning
  + -1 more
The work had turned out fine. The people that came were very nice, efficient, and helpful, which I appreciated. They were trustworthy and they worked hard.
Description of Work: They performed housecleaning services for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NANCY K.
05/2011
4.0
house cleaning
  + -1 more
The people who come over are very friendly from start to finish. They work patiently even though the family is home most of the time.
Description of Work: Maid To Shine Cleaning LLC come to our place every other week for whole house cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Ellen V.
05/2011
5.0
house cleaning
  + -1 more
Christine & coworker come weekly on time and clean our house thoroughly for a reasonable price.
Description of Work: Weekly housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Contact information

205 SE Spokane St Suite 300, Portland, OR 97202

http://www.maidtoshinecleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Blind Cleaning,
Carpet Cleaning,
Buffing and Polishing,
Upholstery Cleaning,
Home and Garage Organization,
Wallpaper Removal,
Gutter Cleaning,
Moving Companies

FAQ

Maid To Shine Cleaning LLC is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Maid To Shine Cleaning LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Maid To Shine Cleaning LLC offers free project estimates.
Yes, Maid To Shine Cleaning LLC offers eco-friendly accreditations.
Yes, Maid To Shine Cleaning LLC offers a 5% senior discount.
Yes, Maid To Shine Cleaning LLC offers emergency services.
Yes, Maid To Shine Cleaning LLC offers warranties.
Maid To Shine Cleaning LLC offers the following services: Professional, Non Toxic Residential & Commercial cleaning services including: One time deep cleans, weekly, bi-weekly, monthly & on call services. Window Cleaning, Hard Water Restoration for Glass Shower doors & Sealant on glass shower doors & windows. Also provides service for vacation rentals and Airbnb, including restocking supplies.
Floor waxing.

Contact information

205 SE Spokane St Suite 300, Portland, OR 97202

http://www.maidtoshinecleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM