This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We are happy to provide handyman, home repair and home improvement services to the broader Portland area - from Oregon City to Scappose and Forest Grove to Gresham, including Lake Oswego, West Linn, Beaverton, and all areas of Portland. Our specialty is anything in and around the home (or business) that takes between two hours and two days to complete.
We offer free over-the-phone estimates and firm appointment times to save you time, all our handymen are licensed, bonded, and ensured as our employees, and we guarantee our work for a year.
Robert was the person who did the work for me, and he was fabulous. He was courteous, professional, respectful, knowledgeable, and meticulous about his work. I'll definitely use this company again and I'll request Robert.
Description of Work: Removed two ceiling light fixtures and replaced them. Installed two dimmer switches. Fixed two wall outlets. Leveled the refrigerator. Replaced the bathroom light bulbs. Re-installed a ceiling track system and helped me hang screens from it. Advised me about how to proceed with some ceramic tile repair I'll eventually want to have done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Ace Handyman Services Portland
Robert is a true professional and we are so glad to have him represent our company and our brand. Our entire staff of professional craftsman work well together and take great pride in their work. We look forward to helping again in the future.
Mr. A.
09/2014
5.0
electrician, handyman service, interior painters
+ 1 more
It was a pleasure having Kelly in out home. He's on time, works hard and is very conscientious. I recommend.
Description of Work: Electrical and painting.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Ace Handyman Services Portland
Thank you [member name removed] for you kind comments and honest review of our services. Your continued support of our company throughout the years means a lot to us.
Steven R.
08/2014
5.0
flooring contractor, handyman service, plumbing
+ 1 more
Greg came out for the estimate and also did the actual work himself. He completed the service in about 2 days which was less time than he thought. He did great work and was great with the cleanup afterwards. He was very knowledgeable and happy to explain everything to me. I would definitely use the company again.
Description of Work: I hired the company for a bathroom floor replacement and also to replace the toilet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Response from Ace Handyman Services Portland
We go to great lengths to maintain a solid crew of professional craftsman to meet our clients needs. Greg is certainly one of our best craftsman. It is a pleasure to have him on our staff.
Jenny L.
08/2014
2.0
remodeling, handyman service, home remodeling
+ 1 more
Good work but mismanaged! We had a small remodel of a bathroom and a bedroom done. We were told all along and up to a few days before the job was done that everything was on schedule and in budget. Then we get a bill that is 20% over the estimate! When you are talking about a $15,000 job that adds up! We were told that the labor hours were much higher than the original estimate. Since the original estimate didn't include an estimate of hours (just a flat amount that didn't even specify a rate per hour). We had no way of knowing if this was a con job. There were several days that a worker showed up and then left for the day to work on other jobs. We didn't think much of it at the time but now we feel that we are being billed for work that isn't part of our project. Of the $3,000 in additional costs they agreed to only change us an extra $2,000 because of the "miscommunication". To add to the crazy cost overages at the last minute. The main worker did a great job, but the subs where inconsiderate in regards to our house and things. Several days we would come home to have to clean up our house because workers were walking through the house and not even taking their shoes off. There is still a mess in our garage where some holes were drilled and then subs just left a mess. We will never use these guys again and recommend others to use anyone else.
Description of Work: A bathroom and bedroom remodel
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0
$17,000
Response from Ace Handyman Services Portland
We thank our client for sharing her thoughts with us and fellow AL members. No one likes surprises, which is why we regret starting the project, at the clients request, without having all of the items on their "wish list" nailed down. Further, as the project progressed, we should have invoiced on a more regular basis for the benefit of the client. See, when the project was beautifully done and their "wish list" complete, the client completely forgot about the added "wish list" items and expected to only pay for the originally contemplated items. We are ever so thankful that the project turned out so well and that they are happy with the quality of our work.
MARY M.
08/2014
5.0
handyman service
+ -1 more
He was very receptive to our complaints and was able to handle our issues. He was very quick and professional. We were very pleased with the work.
Description of Work: They provided three hours of handyman service. They tightened loose towel bars, a leaky sink and tightened loose bolts on our kitchen cupboards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Ace Handyman Services Portland
Thank you for taking the time to post a review of our services. Our craftsman take great pride in receiving this positive feedback.
Barbara V.
08/2014
5.0
doors, handyman service, contractors
+ 1 more
I used this company for the first time last summer and am so happy that I called them again. Leslie and Kory will be who you talk with when you call, and they have great attitudes and senses of humor. My handyman was Greg, who showed up promptly, took a look and got straight to work. In had purchased a wainscoting "kit" at Home Depot, stained the boards myself and had them ready to go. The job was a little tricky and the conditions were cramped, but Greg just handled everything with calmness and skill. The work turned out beautifully! Worth every penny.
Description of Work: Installed bead board wainscoting and door casing in bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from Ace Handyman Services Portland
This is a perfect example of how well we work with clients who want to be active in the process of improving the home that is so special to them. We welcome the opportunity to assist DIY'ers.
Betty H.
07/2014
5.0
doors, house painters, fencing, garage doors, handyman service, plumbing
+ 4 more
It went very well. John Kelly was his name and he took the list of work we wanted done and progressed through the list doing an excellent job. At the end of each task he would ask for our opinion. We have been looking for a handyman for a long time and we were very pleased with his completed work and his good work ethic. We plan on using him again to paint the outside of our house
Description of Work: Replaced old door closer with a new closer, replaced faucet aerator and shower head, touched up paint on outside of house above fireplace and outside bedroom door, fixed backyard gate, replaced light bulb in overhead garage door opener, fixed door on cabinet All went very well, his name was John Kelly. We showed him the list of all the things we wanted done. He asked what jobs we really wanted done first. We requested the painting and replacing the door closer. He went over all the details for each of the jobs we wanted done. He explained what he was going to do and how it would work out. He just proceeded from job to job until all was done
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$335
Response from Ace Handyman Services Portland
Thank you for taking the time to recognize the skill of our employee. We hire the best and a provide a solid framework for them to excel in their field of expertise.
I was very pleased with the quality of the work. Mike called the night before the confirm his arrival time and details, and he kept me up to date about the status of the project. Some of the painting had to be delayed due to rain, but the weather cooperated on our second appointment. I am very satisfied with the completed work; Mike did a beautiful job, and gave me an honest assessment of what needed to be done now and what could wait. He cleaned up his work areas at the end of each day. The price seemed reasonable for the work that was completed. I would hire Handyman Matters again.
Description of Work: Replace two wood steps to the shed; sand and paint porch and railings; repair porch handrail; sand and paint 3 window frames
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Ace Handyman Services Portland
From the first call we strive to meet our clients needs, regardless of weather conditions or condition of property. Our customers satisfaction is job #1.
April W.
07/2014
5.0
handyman service, mailbox repair
+ 0 more
Someone had gone through the neighborhood and knocked mailboxes down. When the gentleman came out to install the mailbox, he noticed the post was a little wobbly. He told me he would come out to fix it later but wouldn’t charge me extra for the second visit. He came out and stabilized it before installing the mailbox. He did a good job and he knew what he was doing. He always called ahead of time, which means a lot to me.
Description of Work: They took out an old mailbox and put in a new mail box that I had purchased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$137.6
Response from Ace Handyman Services Portland
It's the little things that matter. Handyman Matters places a premium on communication within our organization and with our clients. We go the extra mile to communicate effectively.
Tim I.
07/2014
5.0
handyman service, interior painters
+ 0 more
Things went very well. He was prompt and he did what he said he would do. I spent a couple hundred dollars. He was very courteous.
Description of Work: I used Handyman Matters in March or April to repair a leak damage in the ceiling. He did some painting.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Ace Handyman Services Portland
Thank you for reviewing our services. It takes time to do a review and we truly appreciate it as do fellow AL members.
Cynthia B.
07/2014
5.0
glass repair, handyman service, home remodeling
+ 1 more
Kelly was outstanding! Very easy to talk to, and extremely meticulous about his work. Studied what needed to be done & made the best choices. I truly appreciate his professionalism.
Description of Work: Removed bathroom counter, sinks, 10'x5' mirror and installed new counter,sinks, fixtures and new glass tile border.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from Ace Handyman Services Portland
Our professional craftsman are trained to take the steps necessary to make each customer feel comfortable during the home improvement project. Having work done on your home can be a bit stressful for some folks. We aim to do the job right and make the customer happy.
Diane S.
06/2014
5.0
doors
+ -1 more
We had excellent service from HMM and Mike and would definitely use them again! They are very professional and know their stuff.
Description of Work: Replaced interior details
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$675
Response from Ace Handyman Services Portland
Attention to detail is not as hard as some people make it look. Our professional staff takes tremendous pride in their work and are rewarded for a job well done. We thank our clients for trusting us to take care of their home improvement needs.
Mary C.
06/2014
4.0
closet systems
+ -1 more
The price was too high, so I didn't use them.
Description of Work: I got an estimate from them to replace the closet doors.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
Response from Ace Handyman Services Portland
We hope to be of service on future projects.
Cheryl B.
06/2014
5.0
handyman service
+ -1 more
For the most part we have been happy with their service, once or twice we have had one of their workman do less than stellar work and we now request specific workmen that we know and have done great work for us and this seem to work out well for us. The only other downside I have with them is that they can be hard to get a hold of sometimes and you play a bit of telephone tag, also in the most recent contact I left 2 messages with the after hours answering service and it appears that they never got the message. I called back a third time during the day and left a message on their machine and that generated a call back, not the after hours service. But I consistently play telephone tag over a few days before we connect, however, they do good work and we will continue to use them.
Description of Work: We have used Handyman Matters several times since we moved to Portland in 2012. We completed a major house renovation with a different third party and have used Handyman Matters for some of the finishing touches and cosmetic work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$700
Rosemary E.
06/2014
3.0
handyman service
+ -1 more
We had two of their repair men come out. There was one who my husband liked really well and a second one who he didn't care for at all. What they charged was way out of line; we were very, very unhappy with the price.
Description of Work: They did some handiwork that needed to be redone around the house.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
$600
Response from Ace Handyman Services Portland
The cost of our service is directly related to the services we provide and the work that needs to be done. There are times when a client has a different expectation for what is involved than what is truly involved. We end up getting caught in the middle of their expectation versus reality. We do the very best we can, but simply put, cannot always bridge this gap.
Melisa W.
06/2014
5.0
handyman service
+ -1 more
I was very happy with the service provided. They came promptly, finished the job quickly and cleaned up after themselves. I would definitely use them again and I would recommend them!
Description of Work: They fixed a hole in our kitchen ceiling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Ace Handyman Services Portland
We aim to earn the trust of our clients on a small project and be invited into the home for future projects. This is a great example of the building blocks of our companies foundation.
Dee R.
06/2014
2.0
drywall, handyman service
+ 0 more
They assured me an estimator would get back to me within the day, and I never heard back. I followed up with an email. No response. Today I called and the woman on the phone was not very professional or kind. I don't feel that they wanted to help me, provide service or build business through recommendations. I'm sorry to say I never even got a chance to see their work, but with the lack of responsiveness and poor attitude, I will not be calling on them again.
Description of Work: I called to get an estimate for a drywall remodel job.
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Ace Handyman Services Portland
I replied to this homeowner via email to let her know that this was not our company that she contacted. I do not show any information for her in my system therefore I could have not returned her response for an estimate. She has not responded to my email.
Sally N.
06/2014
4.0
ceramic tile, handyman service
+ 0 more
The top half needed to be tiled as well, but my budget was $2100 so he had to stop at that point. He did A quality work, but the job was not finished. It cost more than I thought it would, and so I had other guys working on it to finish it. I was very pleased with the quality, but he could not get it under budget. He had to buy extra stuff that I didn't want him to buy.
Description of Work: I have used Handyman Matters. Robert came to my home and tiled the bottom portion of my bathroom, and then put 2 coatings of redguard throughout the shower room, and then he put a border above that. He also painted the ceiling.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Response from Ace Handyman Services Portland
We appreciate the feedback from this client. The mosaic style, patchwork tile job was an interesting project for our team. We endeavored to take the artistic approach and overall it went well.
heather O.
06/2014
5.0
handyman service
+ -1 more
It was a positive experience. He was perfect! He did many, many things for us in one visit.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Ace Handyman Services Portland
Many, many things! This sums it up. Our professional staff is well trained in a multitude of home repair projects.
Elizabeth S.
06/2014
5.0
plumbing
+ -1 more
It went very well. They were on time, very clean, and everything was put back in place. The floors were all wiped up, it went super, and the price was reasonable.
Description of Work: They reinstalled 3 toilets for me. I had tile put down in the bathrooms and the tile people removed the toilets, but said I had to have a plumber reinstall them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ace Handyman Services Portland
Glad we could be of service to you. Hope to have the opportunity to be of service to you and your neighbors in the future.
Terry M.
06/2014
5.0
handyman service
+ -1 more
The gentleman who came out was extremely nice and very knowledgeable. He had to come back for the second time because the wall of the tub was a little pliable and so then he had to put in a brace and re-caulk it because when you got in the tub it is sweet and that changed it and there was a little crack in it. But he responded back right away when I called him. I liked him as a person and as a workman. I went in the bathroom and showed him what I wanted done. I had already moved some things and he just went on his way and did it. He was extremely efficient and clean. Since I have not ever had anything like that done before, I do not know how to compare the value of his work to the price. I asked him what other kinds of work he did and he did do the work that I was looking for someone to do but he said that Handyman Matters had other people in their company that do many different things.
Description of Work: I used Handyman Matters Of Portland for caulking and re-caulking my tub.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ace Handyman Services Portland
We go to great length to differentiate ourselves from other generic service providers. This starts with the hiring process so we can be assured of hiring the right people. We follow that up with the scheduling process and finish with performing quality work. It doesn't have to be hard. It just has to be right!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Handyman Services
FAQ
Ace Handyman Services Portland is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Ace Handyman Services Portland accepts the following forms of payment: Check,MasterCard,Visa
No, Ace Handyman Services Portland does not offer free project estimates.
No, Ace Handyman Services Portland does not offer eco-friendly accreditations.
No, Ace Handyman Services Portland does not offer a senior discount.
No, Ace Handyman Services Portland does not offer emergency services.