This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We are happy to provide handyman, home repair and home improvement services to the broader Portland area - from Oregon City to Scappose and Forest Grove to Gresham, including Lake Oswego, West Linn, Beaverton, and all areas of Portland. Our specialty is anything in and around the home (or business) that takes between two hours and two days to complete.
We offer free over-the-phone estimates and firm appointment times to save you time, all our handymen are licensed, bonded, and ensured as our employees, and we guarantee our work for a year.
They were true professionals in every aspect. From customer service to the handymen doing the work. I have used them in the past for several jobs and plan on using them in the future again. I would highly recommend them to anyone need work done.
Description of Work: I recently had handyman matters replace a shower unit and fix a hole in my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,043
Response from Ace Handyman Services
We recently added another office administrator to assure that as our company grows, we continue to provide the highest level of customer service in the industry. This is our commitment to our customers and will never change.
George & Virginia W.
05/2015
1.0
drywall, handyman service
+ 0 more
I ended up cancelling because I don't like deceptive advertising.
Description of Work: You had purchased a big deal for sheet rock placement for 3 hours with a handyman. After I had spoke with the representitve they told me it would be an extra $18.25 per hour and added costs for supplying the other piece of sheet rock because they only supply one sheet.
Rating Category
Rating out of 5
$270
Response from Ace Handyman Services
Thank you for sharing your thoughts with fellow Angie's List members. As most members understand and appreciate, each coupon very clearly states the opportunity and limitations thereof. Unfortunately, this particular client failed to understand what he was purchasing, yet purchased a coupon that did not suit his specific needs. We encourage this client to better understand any offering before purchasing, as he will be better off. This will potentially avoid the need to write a review that reflects more about his misunderstanding than the company making the offer.
Bill R.
05/2015
5.0
handyman service
+ -1 more
The work was done on time and of excellent quality. I am completely satisfied with the results and will definitely use them for future handyman work.
Description of Work: Hung two pictures that required special handling: one was hung on the 2nd floor of a stairwell (requiring a ladder on the stairs) and one was a heavy picture requiring a special hanging rail.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Ace Handyman Services
Thank you for the opportunity to be of service and to earn your trust.
EUGENIA S.
05/2015
5.0
electrician, handyman service
+ 0 more
Because our old electric range coils/burners were not working and at times turned on when they should not, we decided to upgrade with a gas range. Handyman Matters was great at helping with the coordination of the project. We depended on Handyman M. to remove the old range, and widen the cabinetry to prepare for the new range. After the gas inspection, Handyman also removed the microwave over the range due to the fact that it was not high enough above the burners. We purchased a new hood which Handyman installed including the addition of an inside vent extension through the attic. Handyman was great!
Description of Work: Coordinated conversion of electric to gas range. Also widened cabinetry; removed existing microwave; installed range hood and inside vent; installed cabinet edge guards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Ace Handyman Services
This client has relied on us several times to improve her home. She knows that with one phone call, that the project will be scheduled promptly and completed by a professional craftsman. Thank you for your continued business.
Sandra L.
03/2015
2.0
doors
+ -1 more
The date is an estimate. So much went wrong. The handyman came the first day without his router. He did some work and told us we had the wrong size door so we exchanged it at Home Depot. We got the right size door and he tried to get it in but said it would not work, he could not install the hollow core door and he needed to special order a solid wood door (which took a week). He installed the beautiful solid wood door just fine for $700 but we believe the hollow core would have worked if he knew what he was doing. We obviously had a hollow core door in there before. The office calls we made during the process were unsatisfactory. We were told the handyman knows what he is doing and we were talked to as if we knew nothing. I would have liked to have someone come out and look the job over. It's a drastic change to go from a hollow core to a solid wood door on a closet. We were in a hurry to get this job done because we had our house sold and had to get out fast. Since then we've moved and I'm sure the new owners are enjoying the nice door.
Description of Work: The handyman was to replace a hollow core door on a closet.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0
$700
brian M.
02/2015
5.0
drywall, handyman service, plastering
+ 1 more
They were punctual, they gave me an accurate information, pricing, and they did a good job. I think they are a little more expensive but they were upfront about all that, and they did what they said they were going to do. I guess they do all kinds of things but if I needed drywall plastering because that is all I know about them, I would use them again.
Description of Work: I used Handyman Matters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Ace Handyman Services
We hire the best and compensate our employees to the level of their skill. We won't put someone in your home that we wouldn't want in our home. We are very careful about who we hire and it shows through our workmanship.
Carl B.
02/2015
5.0
handyman service
+ -1 more
I had decided to cancel the service I had purchased for a gift as I no longer need it. They were very pleasant on the phone.
Description of Work: I purchased a deal for handyman services.
Rating Category
Rating out of 5
Yes, I recommend this pro
$350
Response from Ace Handyman Services
Thanks for the kind remarks even though we could not help you at this time. Please feel free to contact us when future home improvement needs arise.
lisa B.
02/2015
4.0
flooring contractor, handyman service
+ 0 more
He was professional and punctual. He did a nice job with tile.
Description of Work: He redid my floor and walls.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from Ace Handyman Services
We are not quite sure why we received a B on this review, but we know of people who just don't give A's to anyone. It's the old school teacher in them! Nonetheless, we know we did an excellent job for this customer and value the opportunity to be of service.
Risa D.
01/2015
3.0
handyman service
+ -1 more
The company said they could not perform the work that we needed so we did not end up using the deal.
Description of Work: N/A
Rating Category
Rating out of 5
$350
Response from Ace Handyman Services
This client's review is a clear indication that we follow applicable law regulating work to be performed. The client first purchased a coupon and then called us to schedule work, that by law, we are unable to perform. Many clients call us first and 99% of the time we can address their home improvement needs or refer them to an alliance partner on the same call. While we are sorry we could not assist this client, we are deeply disappointed they chose to review our services in this manner. We highly recommend just giving us a quick call and all will go well from there.
Lisa S.
01/2015
5.0
handyman service
+ -1 more
He charged $75.00 an hour, but he’s also a licensed electrician and plumber, so that was good. He is a handyman, but he can do everything. He repaired the microwave for 8 hours and he did a great job. He was courteous, on time, and the work was quality work. He completed the work in a timely manner and did an excellent job on what he did do. He has a multitude of talents and expertise, which allowed him to do things that are typically the work of a licensed electrician. He does it all and he does it well.
Description of Work: I have used Handyman Matters. He installed a built-in microwave into an existing cabinet. He repaired or replaced all the screens. He also did winter preparation, put on all the faucets spigot covers and put the covers on the foundation. He also did a multitude of things around my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Ace Handyman Services
We are delighted to have assisted you in your home improvement endeavors.
Handyman Matters is my most preferred contractor to date. I own two rentals in portland and I live in philadelphia, so coordinating long distance as well as with my tenants is key. I explained my situation to handyman matters and they ensured I was in close communication with what was happening throughout the work, and they were very professional with my tenants. I have not seen the work yet, but from what I hear, the installation of the dishwasher went well And the touch up paint looks good.
Description of Work: Dishwasher installation - cut cabinets - connect new dishwasher Painting Touchup - walls - ceiling
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Response from Ace Handyman Services
Our professionalism is highly valued by out of town clients who know they can trust us to do the job right. If it's not perfect when they see it for the first time, we'll meet the client on site and make it right.
John O.
12/2014
5.0
decks, drywall, handyman service, woodworking
+ 2 more
Everything was done professionally, from quoting to scheduling. They did ask if they could start a day later then planned but added another helper to get the job finished as originally scheduled. The tile, dry wall and carpentry were all very well done.
Description of Work: Replace Drywall and Tile in our entry and replace railing and steps on our front porch.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
Response from Ace Handyman Services
This client is very capable of doing many projects around the home, but needed a bit of help to finish some work before the holidays. We were happy to add staff to the project in order to make the project go faster than expected. Happy Holidays to this client and all that read this.
Pamela B.
12/2014
5.0
drywall, handyman service
+ 0 more
Brian (Lee) was great. He was able to take a ceiling fan down from a 20 foot ceiling. He was very creative with the ladder!!! Two other companies refused to do that job before even coming out for an estimate. Thank you, Brian. I am having some popcorn removed from the upstairs hallway ceiling and need the light fixtures removed. Brian was concerned that if he did that job today, I would be without light for too long (in a very dark hallway). He offered to return to complete the job the afternoon before the popcorn removal, with no additional service fee.
Description of Work: Removed two ceiling fans and repaired dry wall in garage. Returning January 7th to help me with other jobs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$219
Response from Ace Handyman Services
Our #1 goal is accommodate the needs of the client and do so in an efficient manner. Thank you for recognizing the quality work of our professional craftsman and providing your honest appraisal. We will see you on the 7th to finish up the other projects on the list.
Stanley C.
12/2014
2.0
drywall
+ -1 more
He tried to charge me for a service charge which I was was not expecting. He also charged me $525 on top of what I paid for the Big Deal. This was for 7 more hours of work. I feel that he did not manage his time very well and took advantage of me.
Description of Work: I purchased a Big Deal for $275 for Three Hours of Drywall or Plaster Repair.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$800
Response from Ace Handyman Services
[member name removed], I am sorry that you feel we took advantage of you, that is never our intention, From what I understand from the craftsman that did the repairs, you were on site the entire time. You were aware of the amount of time it took to do the repairs. We did not charge you for the trip charge as this was included in the Angie's List coupon. I also understood that you were extremely happy with the repairs and had several other items taken care of while we were on site. This coupon was for the first 3 hours of drywall repairs and the rest of the work was chargeable which we always explain while we are scheduling the appointment. I am sorry that our relationship came to this misunderstanding.
CAT P.
12/2014
5.0
handyman service
+ -1 more
I contacted them to set up appointment and they advised they do not service my area. In their deal they should say where they service.
Description of Work: Four Hours of Handyman Service
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$350
Response from Ace Handyman Services
We do our best to cover a wide service area. Perhaps in future, we may hire professionals in the outer lying areas to expand our coverage.
Hue L.
12/2014
5.0
handyman service
+ -1 more
Jon E was our technician and was excellent. He was punctual meticulous in his work and very professional. He clearly communicated everything related to the job and answered all of my questions. He paid close attention to details and always cleaned up nicely after the work was done. I highly recommend Handyman Matters and Jon specificly.
Description of Work: Repaired a leak in the garage ceiling.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$445
Response from Ace Handyman Services
We totally agree about Jon. He is probably one of our most meticulous professionals. We are so happy to have Jon on our staff as he makes us all better at what we do.
Jerelyn P.
11/2014
5.0
decks, flooring contractor, handyman service
+ 1 more
I was a little nervous at first, because the bid for the balcony repair from these guys was half the price of three other companies we asked. I worried that maybe the folks of HMoP didn't understand the scale of the job. But I got a good feel from Greg who came out to do the estimate, so we took a chance. I'm so glad we did! Not only did Greg come in almost $200 under estimate (including the cost to hang the tapestry!), but he did a fantastic job with the porch. I am really pleased by by the quality and speed of his work. We will definitely use these guys for future jobs. (I also appreciate that they have a front-desk person who can answer phones promptly. A lot of handymen, while good, are hard to get ahold of.)
Description of Work: Replaced two posts on a second-floor balcony, hung a tapestry requiring ladder
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$417
Response from Ace Handyman Services
We strive to provide fast, efficient, professional services at a fair price. Our professional craftsman know that a quality job is a must. We'll keep making customers happy as long as they will give us the opportunity to do so.
Tom came out to do all the "finish" work for my powder room remodel. (This was stage three) He switched out fixtures, added new light fixture, added trim, ceramic towel bars and TP holder. His work was top quality, prompt, friendly and he managed to leave the space cleaner than he found it (!!!!) I was super impressed with the wonderful job he did and have already scheduled additional work through this company. I highly recommend this company!
Description of Work: Trim and finish work of Powder room remodel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Ace Handyman Services
We are so very happy to be of service. There are plenty of options out there and many good ones. We at Handyman Matters are grateful for the opportunity to service our clients and want them to call us again whenever they tackle a home improvement project.
Tommy showed up the first day and did all the work we requested cheerfully and efficiently. He even came back later in the evening, after another job, to fill in some holes in the drywall in a closet that we had forgotten about until it was time for him to leave. That same day, he put us in touch with Brian, their tile expert, who came over and gave us a bid to shorten the kitchen island. He did the work the following week. He cut the island down, built a new wooden edge, honed the edges of the surface tile, and added vertical tile trim, taking special care to match the existing grout. Except for the fact that the leftover tiles we had are slightly lighter than those that have been in place for 16 years, you can't tell that the island wasn't always the size that it is now. Brian's craftsmanship is amazing, and we couldn't be happier with the job he did!
Description of Work: On the first visit, we had them do a variety of miscellaneous tasks that needed to be done after we moved into our house, including installing towel bars and toilet roll holders and a pair of swing-arm lamps, repairing sliding doors on a closet, fixing holes in the drywall, attaching two bookcases to the wall, installing hooks in the garage, etc. On the second visit a week later, we had them shorten our kitchen island by approximately a foot in order to make more room in the adjacent eating area. The island is covered with granite tile and we had only five extra pieces to use to complete the job, which was cutting it close.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Ace Handyman Services
This is truly a great story in and of itself. We were told that we had far exceeded the customers expectations and now we have the review to prove it. Way to go Tommy and Brian. They make a great team and we are so glad to have them with us. For bathroom remodel projects done right and done well, this is the team you want in your home.
EUGENIA S.
10/2014
5.0
electrician, remodeling, handyman service, heating & air conditioning/hvac, home remodeling, lighting
+ 4 more
Tommy has done work for us before, so we requested him this time. One door latch was inoperable; he removed it and we took it to Home Depot for an exact replacement which Tommy installed. The kitchen lights were out and very difficult to install new tubes properly. So Tommy completed that. The furnace filter cover is very difficult for us to remove so we can change the filter. He did that and discovered a possible oil leak that we are checking in another two weeks.
Description of Work: Repaired door lock; replaced kitchen fluorescent lights; changed furnace filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$187.5
Response from Ace Handyman Services
Thank you. Tommy is wonderful and we are lucky to have him on our team.
Monique B.
10/2014
1.0
handyman service
+ -1 more
I received an estimate of $3,569 from Handyman Matters to fix my carport structure and fix the crack on the concrete driveway. Work started on my carport August 20th. It was estimated to take 3 to 4 days. Upon working on the carport structure, Robert, the contractor, decided I needed professional work done to the concrete driveway. He discussed it with me, I understood, and I was okay with it. He estimated about $800 more to the original estimate of $3,569. I said it was okay. Upon completion of the carport structure, I get a new email from Leslie, the office manager, with an invoice balance of $4,022.43 to be paid upon receipt. I called and asked Leslie, why so much? She responded that was the amount Robert submitted. I was confused because of the huge amount and also because of the initial agreement with Leslie that I would pay Handyman Matters when the WHOLE job was completely done. I explained to Leslie that I didn't understand why it cost so much and the job is NOT even finished. She responded by saying Robert had discussed with me the carport structure was going to cost more. I explained that he told me about the concrete for the driveway costing more, but NOTHING about the carport structure. She said, "Well, it's your word against his." And she said this a couple of times. REALLY? So Leslie was calling me a liar? Later Robert apologized and said that he did not discuss the increased amount to the carport structure with me. He said he would make a revision to the bill. A couple of days later I get another phone call from Robert telling me the concrete for the driveway was going to cost $1,400. Not the $800 I was expecting. He said he could take $400 out by cleaning the cement debris on the driveway himself. I then asked what the final total would be for the carport structure and the cement on the driveway. He said he would call me back later to give me the total balance. I was, in my mind, still thinking he would revise the $4,022.43 bill for the carport structure to a lower amount. While I was waiting for the total balance, Leslie called me on September 18th wanting me to pay the FULL amount of the UNREVISED invoice. She further explained that another contractor will finish the concrete driveway and will be paid separately. That same day I called Robert asking why I needed to pay the balance of the UNREVISED invoice. Robert explained to me that he and Leslie agreed upon a revised balance of $4,757.43 three days earlier. And he didn't understand why Leslie made that phone call to me. So I emailed Leslie to give me the REVISED invoice. I received the REVISED invoice on September 22. Leslie still wanted me to pay before the job was completely done. In my mind, what if I paid in full and no one came back to finish the cement job? REASONS I AM UPSET: Upset that in our original agreement I was to pay when the WHOLE job was done. Upset for the lack of communication between Leslie and Robert, and was essentially called a liar ( my word against Robert's). Upset that it took WAY longer than the original estimate of time when the job would be finished. Upset that I could have hired another contractor for the same job for $4,500, and it would have been done faster. Upset for the OVERALL lack of professionalism on their part. Upset I paid $20 to Angie's List to acquire the name of this business, Handyman Matters, and ended up having a horrible experience with them. The job was finally completed on October 8th. My check was cashed October 10th. Kept getting emails from Leslie asking for payment. I let her know that I wasn't going to pay until they completed the work.
Description of Work: Fix carport and repair crack in cement.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,757.43
Response from Ace Handyman Services
It's rare indeed, but it is obvious we mismanaged the communication aspect of this project. When, during the middle of the project, it was discovered that the concrete pad was cracking due to gravel sub-support structure erosion, we relied on our field technician to handle the primary communication with the client. This was a mistake. Having the office and the accounting department handle the communication would have been a better choice. It would not have changed the cost of the project, but it probably would have made the client better understand the timing and be better informed, earlier in the process. Once the project took on a larger scope, we then sought bids from three different concrete flatwork contractors. The bidding process took 1.5 weeks, but she doesn't understand that. Additionally, once the contractor was selected, they were booked out 2 weeks, so a large delay was caused, not by HMM, but by the project itself and the availability of subcontractors. Unfortunately and erroneously, the client sees us as the cause of the delay, when in fact we were working diligently to provide the solution. We are pleased the client is happy with the high quality of the completed project and hope to have a chance to earn back her trust.
I had John fix the leak in the tub. Thought needed a new spout, but was the cylinder behind the handle. I made a trip to the big box store, but they didn't have the parts. They then referred to another plumbing outlet and got all the necessary parts. He also installed a new garbage disposal. I had a broken hinge on my kitchen cabinet, this was not repaired, because the new hinge was not correct and John had another appointment. However, John told me where to go to get the hinge and showed me how to install. The extra paid beside the coupon was because John was there another hour beyond. I was glad he stayed and finished with everything, instead of leaving after the 4 hours.
Description of Work: Snake the bath tub drain, fixed the leak in the bathtub and put in a new garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Response from Ace Handyman Services
Our team of professional craftsmen make every effort to accommodate our clients needs and consult with each client to determine best course of action. Our projects are so diverse, it's essential that we do so. Thank you for working with us on this project.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services
FAQ
Ace Handyman Services is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Ace Handyman Services accepts the following forms of payment: Check,MasterCard,Visa
No, Ace Handyman Services does not offer free project estimates.
No, Ace Handyman Services does not offer eco-friendly accreditations.
No, Ace Handyman Services does not offer a senior discount.
No, Ace Handyman Services does not offer emergency services.
Yes, Ace Handyman Services offers warranties.
Ace Handyman Services offers the following services: Handyman Services
Bathroom Remodeling
Doors & Windows
Carpentry
Plumbing & Electrical
Fencing
Drywall
Roof Repair
Flooring
Senior Safety
Painting
Home Maintenance & Repairs.
Complete Roof Replacement
Garage Door Replacement
Stucco Repair
Mobile Home Repair