John's Auto Care Center Inc

Auto Service, Cabinet Making

About us

When Luis and Dan purchased John's Auto Care in 2004, they both brought their experience in the luxury car industry to their business. Both having worked extensively at dealerships in sales, management, and service, they had a vision of how a repair shop should be run. The customer's trust and satisfaction are paramount in their minds, and they will go the extra mile, making sure everyone who brings a vehicle to their shop, gets the very best service, pricing and ultimately satisfaction. John's Auto Care Center has become well known for its service and care of BMW automobiles. Luis Brito, co-owner, has over 30 years experience with BMW, is a Master Level Certified tech and brings more expertise in the BMW repair field than anyone in the Rogue Valley. The shop is geared up to do service on most all brands of cars, from Audi to Sunbeam. A staff of well trained tech's that work on salary and can take the time to really understand a customer's concerns and take care of their needs. So whether you drive the newest "7 Series" BMW and need a service or if you drive an older British car and need restoration advice and some repairs to your Austin Healy 100/6, the qualified people here will help you with all of your needs. The staff is friendly, courteous, and will do all they can to make your experience here exceed all expectations.

Business highlights

21 years of trusted experience

Services we offer

Foreign and domestic auto repair. Johns Auto Care specializes in BMW service & Mini Coopers although we work on all makes and models

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.812 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
8%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.6
punctuality
4.8
Showing 1-12 of 12 reviews

Warren M.
06/2017
5.0
auto repair
  + -1 more
Perfecto perfecto
Description of Work: Simply awesome. Way below the price of the BMW dealer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Gwen G.
04/2017
5.0
auto repair
  + -1 more
The work was done on time and for less that the price I was quoted.
Description of Work: My daughter's Explorer needed quite a bit of work on it and John's Auto Care Center got it done within the time frame they quoted. She drove it from Corvallis to Southern California and back without any issues.I will definitely return to them if more work is needed in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Beverly C.
06/2016
5.0
auto repair
  + -1 more
.
Description of Work: Very honest. Very clear about what is wrong with the car, options regarding what has to be done. The BEST!
Rating CategoryRating out of 5
Yes, I recommend this pro

Beverly C.
04/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Able to fix a problem with my BMW that no one else good~
Rating CategoryRating out of 5
Yes, I recommend this pro

Larry H.
01/2016
5.0
auto repair
  + -1 more
Repaired that day, kept me in loop and now it runs better than ever....Idles smoothly when started..LH
Description of Work: Diagnosed problem and replaced crank sensor on Jeep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mike H.
05/2015
5.0
auto repair, custom cabinets
  + 0 more
Satisfactory.
Description of Work: Auto Service. Automotive cooling system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Guenther K.
05/2015
5.0
auto repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

robert H.
12/2014
2.0
auto repair
  + -1 more
unknown
Description of Work: Wrong dates; I threw away the receipts. They asked for $995 More to correct the lack of installing the seal between engine and trans-axle. They left 3 vacuum hoses lose that governed the black box that sets the engine fuel usages and shifting.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$1,965

Charles F.
03/2014
5.0
auto repair
  + -1 more
John's Auto Care installed the new AGM battery in my X3 at half the price of what the Medford BMW dealer quoted me for the same service and battery. The battery was installed in 20 minutes and works perfectly! I highly recommend this company and will definitely use them for my future BMW maintenance/repair needs. These people are highly qualified to work on BMWs.
Description of Work: John's Auto Care installed a new AGM battery in my BMW X3.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234.99

John K.
10/2013
5.0
auto repair
  + -1 more
I delivered my leaking 'baby' to the shop. After a discussion of the problem and the repairs necessary their Porsche specialist detailed the specific OEM brand of pump he would locate as he had experience with several other brands that did not perform as well. Jason gave me a ride home to the other side of town. In a couple days the work was done and Jason picked me up on his lunch hour. The service is extraordinary. This was my second visit to the shop with excellent service each time and I have never seen a busier place.
Description of Work: Replace water pump, fluids and serpentine belt in a Porsche.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$733

Lorena C.
10/2013
5.0
auto repair
  + -1 more
I was overdue for an oil change on my Mini Cooper. This is the nearest place I can get service on a Mini and they are about 70 miles away. I called to make an appointment and they were very accommodating. The appointment was for 9 am and they were done and had me out the door at 9:55. They even made coffee. I discussed my brakes with them and they advised me to wait, They were obviously not out to make an extra buck. I will be back!
Description of Work: Regular service/ oil change

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Mike H.
06/2012
5.0
auto repair
  + -1 more
They knocked the job out in less than a hour. Their prices and quality of work were excellent. I'll continue to use their services in the future.
Description of Work: I took my car to John's Auto Care Center to have some parts replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    3311 Biddle Rd, Medford, OR 97504

    http://www.johnsautocaremedford.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Cabinet Making

    FAQ

    John's Auto Care Center Inc is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    John's Auto Care Center Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, John's Auto Care Center Inc does not offer free project estimates.
    Yes, John's Auto Care Center Inc offers eco-friendly accreditations.
    No, John's Auto Care Center Inc does not offer a senior discount.
    No, John's Auto Care Center Inc does not offer emergency services.
    Yes, John's Auto Care Center Inc offers warranties.
    John's Auto Care Center Inc offers the following services: Foreign and domestic auto repair. Johns Auto Care specializes in BMW service & Mini Coopers although we work on all makes and models

    Contact information

    3311 Biddle Rd, Medford, OR 97504

    http://www.johnsautocaremedford.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed