IN YOUR HOME

Amazing! I highly recommend Pat - I promise he won't disappoint. Easy going, hard working and honest. He had full access to my house without me even being there.

My renters were very complementary in that he took care of all the cabinets. Patrick was very professional, replaced the hinges on all the kitchen cabinets and cleaned up after the job was completed. My renters said there were some other items that Patrick helped them with, he gave them a full days work. We have 4 nice rental homes, and will certainly use your Handyman services again. Special thank you to Patrick!

Brian was professional & easy to communicate w/. My wife had no trouble explaining what needed to be done. the work went well & we are pleased w/ the outcome. We are in the process of making a future list for Brian to complete

It took them two and half hours to complete the work, and he left the area very clean.

I could not have asked for a better handyman. Pat was professional, patient with our dog, and a hard worker. I am not even sure he took lunch or breaks. The quality of the work was excellent! This will definitely be my go to company from now on for handyman needs. Highly recommend!

Contacted this provider through Angie's List at the end of March and provided a list of things we would like to get done with our kitchen and possibly also living room. We were not expecting to get everything on the list done, just what could fit within our budget. Brian, the provider, asked me to email him some pictures and dimensions of the work area so he could come up with a preliminary budget. I emailed those items to him on March 29 and finally talked to him on April 3rd. After talking about the list of items I originally sent, he asks " You do understand how this works, right?". I asked for clarification. It was an odd question. Then he asked me if I had worked with a contractor before and what kind of experience I had. I did work with a contractor before and tried to answer his odd question as best as I could. He then asked me if I thought I had better ideas than the contractor. Excuse me? What? I was neither bossy nor demanding when I spoke with him so I don't know what prompted him to ask me such an inappropriate and rude question. I did tell him that I only expected respect from a provider and acknowledgement that I am not living in a fancy bungalow in inner Portland and just want to find creative ways to work with the house that I could afford. So he wraps up the conversation by asking me what my budget is - BEFORE giving me his preliminary estimate. Of course, after answering his question, he lets me know that his estimate is already 2K over my budget. Again, I reiterated that we were not expecting to have everything on the list done. We were trying to prioritize by item cost. He said he would get me a final estimate by the beginning of next week. Well, it is the end of that week and I still have not heard back from him.

The handyman from In Your Home helped me complete tasks around the house that I have been trying to do for a long time. Everything went very well. He got through the work at a reasonable amount of time. As a homeowner, I would say the quality of work was excellent. I would definitely work with In Your Home again.

They were punctual, friendly, cleaned up daily. They always left us with one useable bathroom at the end of the day. In Bathroom 1, I had to call them back to reinsert the bench in the shower, which they did promptly and correctly.

Given that estimate by another company of $6,000 to design and build the screen, IYH was not only reasonable but creative in design. Part of the screen has a gate that opens for maintenance, and the screen can be completely removesd by removing some screws in case I replace the AC. The quality of this company is consistently excellent and it stands by its work. They replaces some caulking they had done less than a year ago that had cracked - at no cost. I highly recommend their work and reasonable prices.

Service was very good We were with the work done and would use them again

I can not say anything wrong on the whole process. Quick response to my request, on time, answered all my questions and made the process cheaper.

The guy was really friendly and accommodating. We've used them earlier too.

The owner Brian B. came out to assess the project within a week of our calling the IYH office. He was very professional and knowledgeable about accessibility features, and provided some good suggestions on design and products that were implemented in the finalized plan. He provided us with a quote by the following week. After three previous attempts with other contractors on this project, it was a relief to see a nice detailed proposal with a reasonable breakdown of the budget (Thanks, Brian!). Cost-wise, we were able to stay pretty close to the original budget, even with a few upgrades in fixtures. With this project, we weren’t really expecting any big cost savings. Still, IYH had the better edge among all the bids we had received.Our project manager was Jason, who was very organized and did a great job making sure all the materials were ordered and brought out to the house before they were needed. We had to place a custom order for the wood drawers in the vanity and for the cabinets, so actual work on the bathroom didn’t start for several weeks. Jason was very responsive whenever we had questions and easy to get a hold of. Brian H. and Ryan did most of the work on the bathroom and they stayed on the project from beginning to end, with help for plumbing and electrical when needed. It was really nice to have this consistency for an extended project in our home. The job was scheduled to take 2 and a half weeks and ended up taking 3 weeks and a day, which was pretty much what we expected given the scope of the project. Both Ryan and Brian H. were good-natured and very pleasant to work with. They were professional and very considerate of our home as they did their best to keep the dust and debris contained to the work area. Together with Jason, they made sure the counter height and placement for all the grab bars and shower seat were appropriate.All together, the job was well done and the tile work turned out beautifully. There were a couple of details at the end that needed attention and they kept working until everything was done to our satisfaction. There was also a problem with the fold-up shower seat that came loose on one side, possibly due to a split in the wood behind the wall support. Brian H. came back the following day after working another job and stayed late to put in some extra long screws and heavy-duty anchors, and the problem seems to be fixed. We are pretty happy with everything. Hopefully IYH will be able to bid on our next accessibility project.

The person showed up on time. He was professional and took care of the problem promptly.

We had a less than 3 week closing period to make all the repairs requested by the buyers of our home. In Your Home was the only company who could work within the time frame, and also do everything we needed (some handymen wouldn't go on the roof or in the crawlspace). Brad and Sue in the office were very responsive, and Pat, the handyman, was friendly, professional, and fast. He replaced an Insta Hot water dispenser, cleared out some vines growing out of a gutter high on the roof, replaced 7 smoke detectors, fixed a leaky shower drain, and secured earthquake tie-downs in the crawl space, which was a bit of a complicated situation. The whole team was a pleasure to work with during a stressful time for me. I will definitely use them again!

After 11 days of waiting, I emailed Brad Swanson to ask about status. The next day Brad left a voice mail stating that he was just working on the quotes and had a couple of questions. I replied to his voice mail answering his questions. I reminded him that I had a short turn-around requirement for the work and would he please call me back. Now, three days later, I still have no response from Brad. If my experience is an indicator of In Your Home customer service then I have no idea how they have managed to stay in business.

It went reasonably well. The contractor was great. The billing was a little problematic. The scheduling was also a little difficult. It's hard to get people to come in and do small jobs in your house these days. I'll use them again. He got the job done.

One corner of the 90 year-old tub in my 110 year-old house was sagging at least 1 inch lower than the rest of it. I suspected it was a localized problem, but feared it might be something much worse. I called several contractors, including Brian at IYH and he was one of the few to consider the possibility that it wouldn't require an entire bathroom redo. He listened to all my questions and asked thoughtful questions of his own and arranged for me to connect with Brad in handyman services. This is the only area in which I have any complaints--it took three weeks to get ahold of Brad and arrange the appointment. He called me. I returned his call with an email. I tried again at the end of the week (it is difficult for me to make calls during the work day). Only after my third attempt--when I was able to make a call during the workday--did I reach him. I was frustrated that he did not reply to my emails. In any case, they sent out a fella to do the work, and I was very pleased that he was able to jack up and repair the tub without making it into a bigger problem. It even came in under estimate. By paying attention to the details, and being careful--I never felt like he was rushing through it--he saved me thousands of dollars. I have waited a few weeks before writing this, and no problems have arisen from the work.

Went very well, he asked if there was anything else he could do as the job was such a quick job and we had paid for an hour of services. He fixed a small air gap in our door.

The salesperson, Brad, was cordial. He asked that I email him pictures of the areas of concern, which I did. The work was scheduled shortly after my contact with the firm. The worker, Brian, was knowledgeable, professional, and efficient. He called to say he was running late on the first day, due to his child's illness. The work took a day and a half to complete. The results of each task were very satisfactory. I compared the costs of materials the firm charged against what I found at a local hardware store - theirs was somewhat higher ($21), including the 25% markup by IYH. I thought the $20 stock materials charge was a little high. Brian told me he would pick up one item on his way back from his lunch hour, and I was surprised that IYH charged $59, which was $10 less than their regular $69/hour fee.

Was very quick and thorough. Very pleased with interaction and would not hesitate to call again for more work to be done.

David came out to my home a total of 3x's. He provided quality work and service in my home! David did an absolutely fantastic job. I fully intend on requesting his service again for future projects!

We ran into several unexpected problems, all of which were handled very professionally and promptly. Brian (the owner) and Brian (our lead person) both contributed to redesigning the space into a single room from two rooms, and creating a European shower to make it accessible in case that should be needed as we age. Brian also redesigned the closet so although it is technically smaller, it feels larger. The combination of artistry and professionalism and friendliness were wonderful for us. We are planning on using In Your Home again for a couple of other projects. Thank you!

The workers were professional, clean and courteous. And the final product is beautiful. However, it took over a month to obtain an official quote and then due to several scheduling problems on behalf of In Your Home, the work took much longer than contractually agreed. We were told it would be 6-7 business days from start date, but in actuality, it spanned 4 weeks from the target start date to completion. Additionally, it would be most helpful if there was a concise check list of action items for home owner to do regarding elements to buy vs. simply select and with whom to make arrangements / selections.

From the In Your Home Service we had the employee, David Kelley . He arrived a bit late , but he had called to let us know that he was caught in bad traffic that day. I really appreciated the call. Understandable in some of our Portland- metro traffic jams. He arrived and adjusted out doors efficiently and then proceeded to put together the carport. He worked steadily and independently , although the manufacturer had suggested that it would take two people. He had all the necessary tools in his truck. He stayed late to finish the job, and cleaned up the area afterwards. I would definitely use this service again, especially if David was involved.