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PACIFIC STEAM CARPET CLEANING

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning

About us

Pacific Steam is known for solving carpet cleaning and upholstery cleaning-related problems and going the distance for our customers. We purpose to not only leave you with clean, healthy, sanitized carpets & upholstery but to give you our outstanding customer service experience. We use the industry's most advanced truck-mounted cleaning systems and supplies. Leaving behind no harmful chemicals or sticky residue. Our company's honorable reputation is well known because we always strive to go beyond professional cleaning. IICRC Certified means we follow strict guidelines to provide the best quality job possible every time.

Business highlights

20 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet and Upholstery Cleaning, Spot Removal, Stains, Pet Stains, Eco-Friendly, Children and Pet Safe, Tile Cleaning

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.944 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 26-44 of 44 reviews

Lori A.
08/2020
5.0
carpet cleaners
  + -1 more
Outstanding service
Description of Work: Steam clean carpets
Rating CategoryRating out of 5
Yes, I recommend this pro

Vanessa W.
08/2017
5.0
carpet cleaners
  + -1 more
Great job and fast
Description of Work: Clean carpet for 2 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$119

Adam F.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They Cleaned our entire house, 3000sqft + stair case. They where very thorough and very accommodating. We will defiantly have them come back in the future. Highly recommended and the price was perfect.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Hal R.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Truman W G.
02/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned furniture and carpets up and down. Good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James M.
02/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: have used pacific steam carpet cleaning 2 times now,they have shown up promptly and have done a excellent job! they really spend the time to do it right. we have a pug and anyone who has a pug knows their propensity to mark! Andrew and his helper spent extra time to work those areas to excellent results! I would highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Marlene R.
11/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele M.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned my carpets in the entire house/two stories. They did a great job and used enzyme cleaners for area with animal smells. It looks and smells great and has stayed that way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Jannette D.
04/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Clean carpets after a illness of our dog. He became incontenent the last week of his life. the initial cleaning went very well and we were pleased. But now 4 weeks later we can smell the spots that were soiled.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

AUDREY L.
03/2015
5.0
carpet cleaners
  + -1 more
They were great!
Description of Work: They cleaned 3 bedrooms and hall way upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kenneth E.
03/2014
5.0
carpet cleaners
  + -1 more
The representative was about twenty minutes late in arriving at our home but that was acceptable since we live quite a ways out in the county. Many of the carpet cleaning companies were not interested in providing services to us because of our location. Pacific carpet cleaning did a professional job of cleaning our carpets. Everything looked good when they left our home.
Description of Work: I had our carpets cleaned in three rooms of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$271

Gary H.
01/2014
4.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$253

Jennifer L.
10/2013
5.0
carpet cleaners
  + -1 more
I have a 3000 sq ft duplex and Pacific Steam did a great job. Nick gave me an accurate estimate on the phone. He worked with my schedule to get the job done on time. It was a great experience and I would use this company again.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lori G.
10/2013
5.0
carpet cleaners
  + -1 more
Pacific Steam was quick and efficient. They first vacuumed areas with visible dirt, then proceeded to steam clean all the rooms in under 3 hours. I was pleasantly surprised to see our 12-year-old carpets looking so good! The carpets smelled fresh and were dry in about 6 hours.
Description of Work: We just moved out of our 1800 sq ft townhouse and had Pacific Steam come clean all our carpeted areas (4 rooms, 1 hallway and 2 full staircases).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Robert H.
09/2013
5.0
carpet cleaners
  + -1 more
I have used Pacific Steam a number of times for carpet cleaning and they always get me an appointment within a week or two. They show up on time and get the job done quickly. Carpets were clean and fresh after each service. Nick does a great job explaining your cleaning options and provides carpet care suggestions. I will definitely call Nick next time I need some cleaning done.
Description of Work: Cleaned carpet in upstairs bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Sharon D.
08/2013
5.0
carpet cleaners
  + -1 more
It turned out great.
Description of Work: We had our carpet steam cleaned by Pacific Steam Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Terri L.
07/2011
5.0
carpet cleaners
  + -1 more
He was very good. He quoted a price over the phone, but then when he got here he said another one. I did not agree and so he did it for the price that he quoted on the phone. He was on time and he did a good job.
Description of Work: Pacific Steam Carpet Cleaning cleaned carpets in my whole house about two weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

THOMAS S.
04/2011
5.0
carpet cleaners
  + -1 more
New owner, same great service. Charges were in line with what I paid last time. Nick explained everything he did. Very friendly and considerate. He recommended a stain treatment similar to Scotchguard. I chose not to do it this time around, but it was a very attractive offer in terms of price. Nick arrived on time and got the job done very quickly but thoroughly. Highly recommend this contractor. Licensed and insured.
Description of Work: 5 rooms carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

THOMAS S.
08/2010
5.0
carpet cleaners
  + -1 more
Tony arrived on time and greeted me pleasantly and professionally. We walked through the house and he confirmed the price we had agreed upon on the telephone. I pointed out a couple of minor stains. The he suggested that I sit down and relax away from his work area. He was done in about an hour. He said that he takes cash or a check for payment. It was money well spent. I cannot recommend him highly enough.
Description of Work: Tony Benjamin uses a steam machine that is permanently mounted in his van. He cleaned the carpets in the high-use areas of our 2400 sq foot home. The carpets he worked on constitute about a third of the home's area. There were a few minor stains which he completely removed. The carpets look immaculate. The carpeting is a single color beige fabric without any pattern. So any area that is not completely clean is easily noticed. The cleaning project passed muster under my wife's critical eye. So kudos go to Tony.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85
    • 1
    • 2(current)

Contact information

2870 NE Hogan DR E534, Gresham, OR 97030

http://www.pacificsteamcarpetcleaning.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:30 AM - 3:00 PM

Licensing

Insured

Licensed*

Trade License Number
NA
Trade License Locale
NA
Trade License Authority
NA

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning

FAQ

PACIFIC STEAM CARPET CLEANING is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:30 AM - 3:00 PM

PACIFIC STEAM CARPET CLEANING accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, PACIFIC STEAM CARPET CLEANING offers free project estimates.
Yes, PACIFIC STEAM CARPET CLEANING offers eco-friendly accreditations.
Yes, PACIFIC STEAM CARPET CLEANING offers a 10% senior discount.
Yes, PACIFIC STEAM CARPET CLEANING offers emergency services.
Yes, PACIFIC STEAM CARPET CLEANING offers warranties.
PACIFIC STEAM CARPET CLEANING offers the following services: Carpet and Upholstery Cleaning, Spot Removal, Stains, Pet Stains, Eco-Friendly, Children and Pet Safe, Tile Cleaning
ask for details

Contact information

2870 NE Hogan DR E534, Gresham, OR 97030

http://www.pacificsteamcarpetcleaning.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:30 AM - 3:00 PM