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West Side Drain

Sewer Cleaning, Plumbing, Drain Cleaning,

About us

Family owned.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Drain cleaning, plumbing, sewer repair, septic systems, septic tank pumping, water jetting, trenchless pipe bursting, video inspections, water lines, leak detection, directional drilling & lift stations. Commercial and residential.

Services we don't offer

New construction plumbing.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.871 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
4%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-71 of 71 reviews

Dean M.
02/2017
5.0
septic tank
  + -1 more
They did a good job.
Description of Work: I had my septic tank pumped.
Rating CategoryRating out of 5
Yes, I recommend this pro
$670

Michael N.
05/2016
5.0
sewer cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Betsy D.
04/2016
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: Rental house on my property had sluggish tub drain. They came and cleaned it out. |Then in a short time, the kitchen sink drain plugged up so they came again and cleaned it out. Very good service, the guys are always really nice to deal with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Clint W.
03/2016
4.0
plumbing, septic tank, drain pipe, sewer cleaning, drain cleaning
  + 3 more
unknown
Description of Work: We were having trouble with our septic system, and Victor came out and jetted out the drain field lines. Victor was very professional and courteous. I have used them in the past and have always been satisfied with their service. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Diana W.
03/2016
5.0
plumbing, septic tank, sewer cleaning
  + 1 more
unknown
Description of Work: Victor came out and pumped the 2 tanks on our property, found the distribution boxes and scoped the lines. Then he drew a map of the system for our records. Very pleasant to work with and willing to answer all of our questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Elizabeth M.
10/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: I live in an old house and my sink drain was totally clogged. He reamed out the pipes and made sure they worked. He had to do it twice to get it cleared. Guy was very nice and professional. It was a $150 flat fee. And I will uses this guy's services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michelle S.
09/2015
5.0
plumbing, septic tank, sewer cleaning
  + 1 more
unknown
Description of Work: They didn't want to charge me for the reseating of our septic lids and check of septic system but I insisted since I live a bit out of the way. He charged me the minimum allowable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Caroline D.
06/2015
5.0
drain pipe, plumbing, septic tank, sewer cleaning
  + 2 more
unknown
Description of Work: Came out on a last minute call to fix out septic/french drain system. Great job and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Roger J.
02/2015
5.0
plumbing, septic tank, sewer cleaning
  + 1 more
unknown
Description of Work: Cleaned septic tank, output line and 125 feet of drain field. I dug holes & saved ~ $250 to $300.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$865

Diane C.
01/2015
3.0
sewer cleaning
  + -1 more
unknown
Description of Work: Did not show up so I phoned and was told things were busy at the office and they were running late. Arrived and did not remember what service the appointment was for. Did not have any notes at all about the structure of my home. I had to leave before the work was done. The problem was fixed.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0


Wanda L.
12/2014
5.0
sewer cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

John D L.
06/2014
5.0
sewer cleaning
  + -1 more
unknown
Description of Work: They cleared out the pipes from the house to the city sewer connection. It solved the problem. They were professional, on time and reasonably priced. I hope I don't have to use their services again for that problem, but I would use them again for plumbing needs that come up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$465

DAVID Y.
06/2014
5.0
sewer cleaning
  + -1 more
unknown
Description of Work: We had what appeared to be a sewer line clog that I could not reach with my snake. Called Westside and got an appointment within five hours. They gave me precise details about cost of service.They called, as promised, before they came and arrived ahead of schedule. The drain clean out was rusted shut but the service person did access it, replacing the old cast-iron plug with a plastic one. Removing the clog was quite easy and heat used a cutter head to clean out some small roots. In all, it was a very satisfactory job with no surprises. Although the price per hour seems a bit high to me, he did eliminate a special charge for accessing the line through the basement because our basement has easy access.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$181

Marco O.
06/2014
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: Removed one panel of sidewalk to fixed a broken, clogged by tree roots, rain drain pipe. Replaced broken pipe. Filled with crushed rock and poured new sidewalk. All work was permited and passed inspections from the city

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Sue K.
05/2014
1.0
sewer cleaning
  + -1 more
unknown
Description of Work: They never returned our initial phone call

Rating CategoryRating out of 5
responsiveness
1.0


TRUDEY C.
05/2014
5.0
sewer cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Shuchi J.
06/2013
5.0
sewer cleaning, plumbing
  + 0 more
unknown
Description of Work: Called them after receiving refer all from 2 plumbers for rain water clogging on our crawling space and pond. Victor picked up the call and accommodated to come over weekend with no overtime charge. He gave the cost over the phone for $600 . He came first cleaned the pond and crawling space which is just enough to crawl. He also found the sump pump on our backyard which previous owner had installed to keep rain water coming in. He checked that for us and give advice how to take care of it in future which saved us $1000s of dollars of repairs I was thinking . Great job , only complain I would have was the price was little High to clean the drainage
Rating CategoryRating out of 5
Yes, I recommend this pro

Hamid M.
11/2012
5.0
septic tank, sewer cleaning
  + 0 more
Excellent!
Description of Work: Every quarter West Side Drain comes and adds enzymes to our old gray water tank that is only one foot deep so it drains slowly. the enzymes facilitate the draining quite well. They also have cleaned our septic tank. They are very professional, explain everything to us before they do it and ask if we have any questions. they always clean up everything very well. They are honest and dependable. I really am pleased to know they understand our septic system. Thank you Dave and Arthur!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from West Side Drain
Thank you for your continued business and positive review!

Adam D.
11/2009
5.0
drain cleaning, sewer cleaning, septic tank
  + 1 more
I had to replace our main line from our house to our septic tank because the pipe had become disconnected to the tank and was corroded. I had already hired a plumber, who is a personal friend, to replace the pipe, but he wanted me to get the septic tank flushed before he got to work. I called WSD and they arrived 2 hours later. The did charge to dig to the lid on the septic tank ($95 an hour to dig!) and luckily we hit the lid on the first dig. The got the job done in less than 2 hours and they gave me a 10% discount for paying with cash. The thing I appreciated most was that they gave me a lot of info and tips to give to my plumber when replacing the pipe. They offered to do the job for about $1000, which was a great price (the original estimate for Jack Howk Plumbing and Rescue Rooter was $5000!) but my plumber was charging me the same price and I had already had him pick up supplies and he is a friend so I stuck with him. WSD was still professional enough to give me advice and handled the entire project professionally. If I have any other septic or drain issues I will certainly consider them for the project.
Description of Work: drain septic tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Response from West Side Drain
We appreciate the business and positive review Member!

Patrick C.
09/2009
5.0
sewer cleaning
  + -1 more
David and his crew were very prompt and got right down to the job. I was allowed to see the inspection while David explained what we were seeing and what we didn't whant to see. They were done in a flash and I have the added knowledge of what sort of shape my 1950's sewer is in. A very worthwhile process and a great company to do the work.
Description of Work: Video inspection of sewer line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from West Side Drain
Appreciate the business and positive review Member!!

Sarah L.
07/2009
5.0
sewer cleaning, septic tank
  + 0 more
When we started digging to prepare a foundation for an addition we found a very old septic tank. All work on our project stopped until the septic tank could be decommissioned. West Side Drain came out the very same evening and pumped the tank quickly and efficiently and for a decent price. Because they acted so quickly we were able to get the city to decommission the septic tank within 24 hours and we were back on track in no time! Thanks West Side Drain!
Description of Work: Decommission old septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from West Side Drain
Thanks for the positive review Member!
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Contact information

PO Box 1050, GASTON, OR 97119

www.westsidedrainandplumbing.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Sewer Cleaning,
Plumbing,
Drain Cleaning,
Septic Systems,
Drain Pipe Installation,
Excavating

FAQ

West Side Drain is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

West Side Drain accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, West Side Drain does not offer free project estimates.
Yes, West Side Drain offers eco-friendly accreditations.
No, West Side Drain does not offer a senior discount.
Yes, West Side Drain offers emergency services.
No, West Side Drain does not offer warranties.
West Side Drain offers the following services: Drain cleaning, plumbing, sewer repair, septic systems, septic tank pumping, water jetting, trenchless pipe bursting, video inspections, water lines, leak detection, directional drilling & lift stations. Commercial and residential.
New construction plumbing.

Contact information

PO Box 1050, GASTON, OR 97119

www.westsidedrainandplumbing.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM