Gentle John's Moving

GENTLE JOHN’S ANDY STORER & TEAM ARE AWESOME!!! I have used Gentle Johns Moving & Storage several times in the past and NEVER have been disappointed; they have always gone above and beyond my expectations. Packers Reyneldo R and Luis E are terrific. They are experienced, knowledgeable, and efficient with a professional manner. All of my most needed valuable stuff was handled with utmost care. Thank You, you are definitely a appreciated 10 plus!!! Sofia H

Great movers and customer service.. honest about needing extra help to finish and the extra truck. They did their best with last-minute adjustments.

The movers are very helpful and respect the owner's asset. protection is really good. I have to mention : ELMER, LURIS, ALEXIS, ALEJKNDRO, 4 handyguy really give a care to my furniture, piano. massage chair, Hottub, since the new location has huge step slop down, they all lift up the hot-tub without touch the dirt, and massage chair is so heavy, they lift up without touching the floor. no scratches and any damage.. really respectful! highly recommend! Thank you all.

will review after move

Read the contract very carefully. Had a horrible experience and will be writing reviews everywhere that I can. Cost ended up being 3 times what they quoted me, and that does not even cover all the things they damaged and then did not reimburse for. They did not use moving blankets for any of the furniture, they just wrapped it in plastic and threw it around in their truck. They scratched up antique furniture, chipped the edges off the shelves of a bookcase, broke the feet off a fridge, and all they pay you is sixty cents for every pound of the item they damaged. AND they get to say how much an item weighs based on some sort of cheat sheet they have. Instead of walking items upstairs, they started throwing boxes from one mover to the other, dropping my brother box of collector games in the process. Do not recommend.

Prior to hiring, I asked that a dresser with mirror be moved as one piece without removing the mirror as I had experience with the mirror being removed before, and it was broken from the dresser. The previous mover fixed it. These people said they would do it that way, but during the move they took it off and spent 30 minutes trying to replace it. It is now wobbly and will not stand alone without falling off. The support person says only that they will pay 60 cents per pound and that is all. They will not repair even though they were told not to do it, and they did it anyway. BE WARNED. DO NOT TRUST THIS COMPANY

Booking was quick and easy and the movers, Stetson and Morgan were phenomenal. It was a long day, but they were on-time, patient, careful, considerate, respectful, and friendly.

They were great

they did a good job

I needed to move Mom from one assisted living to the next. Gentle John's did a great job and gave me one less thing to worry about for this move. Highly recommended.

Great service!

On time, personable, professional and fast!

They moved my one bedroom apartment 15 mins away to a one bedroom townhome & it took almost 6 hrs !I caught mover smoking on truck with my stuff in there & and they were constantly in phone in truck not moving my stuff so it would take longer & they could get more money out of me . Total scam !!!!They dropped boxes & it was a horrible experience!!!! Donà ¢à  à  t use Gentle Johnà ¢à  à  s they are a completely joke !!!!

They were fast and efficient. Arrived on time and finished sooner than expected.

On time. Hustled. Friendly. Careful.

I apprciated all the follow up contact after the initial quote. The crew showed up on time and worked hard and got a load and unload done in just under 8 hours. This was a challenging move of my parents home for more than 49 years so there was lots of stuff to work around, and things were dusty. We also had some large, very old antiques to move and they managed those quite well

They clearly explained everything up front and were very patient when I asked questions and took my time to get other quotes. The movers were efficient, fast, and extremely careful with our belongings. Our team included the Chan brothers, and one other gentleman. They worked seamlessly together and this was by far our easiest move! Thank you!

Great communication, nice group of people across the entire process. The movers arrived on time and didn't hesitate to ask questions to make sure they were meeting our needs. Movers worked quickly and everything arrived safely. This was my first time hiring movers, so I did not know how long it would take to load and unload all of our belonging, so the price does add up. I'd be sure next time to do everything I can to make it as easy as possible for the movers to cut down on the hours needed to move and save some money.

the operations manager did nothing to take care of the situation and I was required to pay the full bill extremely unhappy. The movers did a great job although they should have had a third person. But if you have an issue, this company will do nothing to take care of you.

On time, personable and took great care in loading and unloading our furniture. I would recommend them any day. They shrink wrap everything to insure safety of your items. I absolutely love them. Thank you Gentle John's!!!

We were so pleased with the service we received. The movers were courteous and took great care with our household items to ensure there was no damage. They were on time and did a fantastic job. I would highly recommend them to anyone needing a mover.

Great customer service. On time hard workers

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They were great, they came on time and did a wonderful job. Definitely recommend to anyone.

This company â lostâ my antique, heirloom revolving bookcase and has refused to negotiate in good faith. After two weeks of phone calls, emails and filing a formal claim, they refuse to take responsibility for the loss and have been rude, condescending and untruthful throughout the process. In addition, their service was late, rushed careless and unprofessional.