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Rescue Rooter / Jack Howk Portland

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

For fast and exceptional service for all of your plumbing needs, call us now: 503-339-8270! Plumbing, sewer and drain services including emergency plumbing repair. From emergency plumbing services to water heater installation to complete sewer line repair, turn to the fast, friendly professionals at Jack Howk Plumbing/Rescue Rooter® for all of your home plumbing repairs, sewer and drain needs and commercial plumbing. DBA Jack Howk Plumbing - 8976. Additional phone number 5033711555. Jack Hawk License # CCB127325, 34-168PB, WA #JACKHHP931N4, WA RESCUR*007Q7

Business highlights

80 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing installation, maintenance, & repair. Drain cleaning. Water heaters. Equipment connections. Kitchen & bathroom remodeling. Home additions. Gas piping. Commercial plumbing systems, sewer, & excavation.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.7179 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
45%
4
9%
3
13%
2
12%
1
21%


Rating CategoryRating out of 5
quality
4.1
value
3.3
professionalism
4.0
responsiveness
4.2
punctuality
4.3
Showing 151-175 of 179 reviews

Debbie B.
09/2017
5.0
plumbing
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

SHERYL N.
06/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JILLY S.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Renae D.
04/2016
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: They reponded to what I thought was just a cloughed sink only to discover I had a much bigger plumming problem.....they provided me with pictures of what was happening under my house and assisted me in finding a plummer who could handle the problem...I have used them more than once and have always been happy with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Kay D.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary P.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Rex M.
03/2016
3.0
plumbing
  + -1 more
unknown
Description of Work: Fixed a broken water main. He attempted three different times and raised the price from $267.10 to $514.92 to a final charge of $867.34. It took most of an afternoon
Rating CategoryRating out of 5

Linda M.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Doug S.
01/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doug S.
04/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Cleaned downpours and found a clog, dug it up and repaired it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Rescue Rooter / Jack Howk Portland
[Member name removed], Thank you very much for taking the time to share your feedback on our company. Should you need further assistance, please don't hesitate to call. We appreciate you choosing Jack Howk/Rescue Rooter! Jack Howk/Rescue Rooter Customer Relations 866-803-0879

Karl R.
03/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: They managed to clear the pipe but after much effort. Without consultation with me a second service person came to scope out the main line to the street. He tore the pipe cover to pieces getting it off but they did replace it. Their service says they will show the homeowner the video of the condition of the pipe. He did not show me. He said it looked o.k. While he was getting into the pipe I suggested that he could stop. He said this was a free service.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$500

Response from Rescue Rooter / Jack Howk Portland
[Member name removed], Thank you for taking time to share your experience. Jack Howk/Rescue Rooter strives to provide each customer with an exceptional service experience. We apologize if we were unable to do so in this situation. One of our Customer Relations team members will be contacting you to address your concerns, however, if you would rather call in at your convenience, the Corporate Customer Relations number is 866-803-0879.

Fred B.
12/2014
5.0
appliance repair, drain cleaning, plumbing
  + 1 more
unknown
Description of Work: They cleared the drain from my washing machine. There service was on sale, I think it was about half price, so I went with them. The fella did a good job, was friendly and represented his company well. No problems whatsoever.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Rescue Rooter / Jack Howk Portland
[removed member name], thank you so much for sharing your feedback! We appreciate you selecting Jack Howk/Rescue Rooter as your plumbing provider. Should you need further assistance, please don't hesitate to call. Happy Holidays!

Doug S.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roberta Y.
05/2014
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: They cleaned and scoped my sewer line and provided me with a DVD to prove to the city that the problem with the line was really the city's -- so I actually got reimbursed for the work they did!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ERIN A.
09/2005
2.0
plumbing
  + -1 more
HE PUT THE SNAKE, AND CAMERA DOWN THE TOILET TO SEE WHAT WAS GOING ON. THEN THEY LEFT! I CALLED BACK TO ASK WHY HE HADN'T FIXED IT! THEY SENT OUT A SECOND PERSON, AND IT STILL WAS NOT FIXED. AGAIN, A THIRD PERSON CAME OUT WHO COULD NOT FIX IT EITHER. IT WAS A VERY NEGATIVE EXPERIENCE.
Description of Work: PLUMBER CAME OUT, AND FIXED THE TOILET, WHICH HAD SEWAGE COMING FROM THE BOTTOM.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$320

Ruth M.
08/2005
3.0
plumbing
  + -1 more
THE JOB AS PERFORMED WAS ADEQUATE, NOTHING MORE. THEY WERE COOPERATIVE IN AGREEING TO USE COPPER PIPE, INSTEAD OF THE FASTER, NEW PLASTIC FEED PIPE. HOWEVER, THEIR SKILL WITH BRAZING COPPER IN AN ATTRACTIVE MANNER IS NOT AS WELL-PRACTICED AS I HAVE EXPERIENCED. SPEED SEEMS TO BE THE FOCUS. IT IS A LARGE FIRM, AND RATHER IMPERSONAL, THOUGH NOT UNPLEASANT. THE LINE RUNS WERE NOT AS STRAIGHT AS I HAVE SEEN, NOR WAS THE OVERALL QUALITY. BUT, EVERYTHING DID FUNCTION PROPERLY. THE PRICE WAS HIGHER THAN I PREFERRED, BUT THEY WERE AVAILABLE AND STARTED AND FINISHED ON TIME. I HAVE SEEN MUCH BETTER WORK. NEXT TIME, I WILL LIKELY TRY A DIFFERENT PLUMBER.
Description of Work: I HAD NEW HOT AND COLD WATER FEED LINES, DRAIN AND VENT LINES AND A GAS LINE REROUTED AND INSTALLED IN MY LAUNDRY ROOM. THE WORK INCLUDED RUNNING MOST OF THE LINE EXPOSED, AGAINST THE WALL.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$2,000

STEPHANIE R.
08/2005
5.0
appliance repair
  + -1 more
A RESCUE ROOTER SERVICE TECHNICIAN CAME ON TIME AND GOT RIGHT TO THE PROBLEM. IT TOOK THEM NO TIME AT ALL TO LOCATE THE ISSUE. THEY HAD THE SUPPLIES AND PARTS ON HAND TO FIX IT THAT DAY.
Description of Work: RESCUE ROOTER CAME TO REPLACE PIPING IN OUR SINK SYSTEM AND ALSO TO UNCLOG OUR DISPOSAL.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

08/2005
5.0
plumbing
  + -1 more
I FOUND THAT THEY CAME WHEN THEY SAID THEY WOULD. THEY GAVE A PROFESSIONAL OPINION ABOUT WHERE THE FAUCETS SHOULD BE LOCATED. THEY WERE VERY FAST AND PROFESSIONAL, AND THEY HAD ALL NECESSARY TOOLS ON HAND SO THEY COULD START RIGHT AWAY. I WAS VERY PLEASED WITH THE WORK.
Description of Work: I HAD THEM PUT IN TWO NEW BIBS ON THE OUTSIDE OF OUR HOUSE SO WE COULD HAVE MORE FAUCETS TO HOOK MY HOSES TO. FOR ONE HE WENT INTO THE BASEMENT AND CREATED A NEW PIPE FOR THE FAUCET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Geri M.
07/2005
4.0
plumbing
  + -1 more
THE PLUMBER CAME AT THE TIME HE STATED HE WOULD. WORK WAS DONE NEAT AND TO MY SATISFACTION.
Description of Work: I HAD THE OLD PIPES REMOVED FROM HALF OF THE HOUSE TO THE KITCHEN. ALSO, NEW SINK INSTALLED, NEW DISPOSAL, AND AN INSTANT HOT.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

GARY L.
07/2005
5.0
plumbing, drain cleaning
  + 0 more
I'VE USED THEM THREE OR FOUR OTHER TIMES. EACH TIME I'VE HAD A DIFFERENT PERSON COME OUT AND THEY'VE ALL BEEN VERY KNOWLEDGEABLE, WELL TRAINED, AND COURTEOUS. THEY CLEANED UP AFTER THEMSELVES REAL WELL.
Description of Work: THEY CLEANED A PLUGGED DRAIN.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Janice H.
07/2005
4.0
plumbing
  + -1 more
HE RECOMMENDED THAT WE NOT REPLACE OUR PIPES, WHICH WAS VERY EXPENSIVE. I REALLY APPRECIATE HIS HONESTY ABOUT THAT, SINCE IT WOULD HAVE COST US SO MUCH MONEY. I TRUST THEM, AND ALWAYS GO BACK TO THE SAME COMPANY.
Description of Work: THEY LOOKED FOR A LEAK UNDER THE SINK AND DISHWASHER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$165

SYLVIA G.
06/2005
5.0
plumbing, drain cleaning
  + 0 more
I CALLED JACK HOWK PLUMBING AT EIGHT AM AND THEY SENT A REPAIRMAN BY NINE THIRTY AM. HE GOT THE DRAIN UNPLUGGED WITHIN THIRTY MINUTES AND CLEANED UP ANY SMALL MESS HE MADE IN ORDER TO REPAIR THE PIPE AND MAKE THE DRAIN WORK CORRECTLY.
Description of Work: OUR BATHROOM SINK WAS CLOGGED. WE TRIED TO REPAIR IT OURSELVES BUT IT WAS NOT POSSIBLE.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129.5

KRISTY A.
06/2005
4.0
plumbing
  + -1 more
I HAD A TERRIBLE LEAK IN MY HOUSE THAT WAS LEAKING ON THE COMPUTER AND ALL DOWNSTAIRS AND I CALLED THEM AT 4PM AND THEY SAID THAT A GUY WOULD BE THERE AFTER 5 BUT IT WOULD COST MORE FOR AFTER 5. THE GUYS CALLED ME BACK AND SAID THAT HE WOULD DO IT THE NEXT DAY THEN IT WOULD BE LESS MONEY. THE GUY NEVER SHOWED UP WHEN I CAME HOME FOR LUNCH. I CALLED THEM AND THEY WERE VERY NICE AND HAD A GUY OUT THERE AFTER WORK AND THEY DID NOT CHARGE ME EXTRA FOR THE AFTER 5. ALTHOUGH IT WOULD HAVE BEEN NICE FOR THEM TO FIX THE HOLE IN THE CEILING SINCE I HAVE NO WAY OF DOING THAT MYSELF AND THEY TOLD ME THAT THEY COULD NOT FIX IT. BUT, I THINK IT WOULD BE BETTER FOR THEM TO OFFER NAMES OF PEOPLE THAT COULD FIX IT FOR ME. ANYWAY THEY DO GOOD WORK.
Description of Work: LEAKING PIPE DOWNSTAIRS, WELL, REALLY UNKNOWN. IT HAD BEEN LEAKING FOR A FEW DAYS AND I DID NOT KNOW WHERE. THEY WERE THERE WHEN I WANTED THEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$350

PATRICIA D.
05/2005
4.0
plumbing
  + -1 more
WE HAD TO WAIT TWO HOURS FOR THE PLUMBER TO ARRIVE. HE WORKED FOR ABOUT 1 1/2 HOURS. HE WAS VERY PLEASANT AND RESPECTFUL WHILE HE WAS IN OUR HOME. THE PRICE WAS A LITTLE HIGH FOR ALL HE DID.
Description of Work: KITCHEN SINK SNAKED, THEN THE PIPE UNDERNEATH HAD TO BE TAKEN APART, CLEANED AND PUT BACK TOGETHER.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$200

TAWNA S.
05/2005
5.0
plumbing
  + -1 more
THIS WAS A VERY BAD TIME BECAUSE OUR FURNACE HAD GONE OUT AS WELL. THE REP FROM JACK HOWK PUT ME AT EASE AND I DIDN'T FEEL AS IF THEY OVERCHARGED US. THEY WERE QUICK TO COME OUT AND HAD A READY SMILE.
Description of Work: DURING AN ICE STORM LAST YEAR OUR PIPES FROZE UNDERNEATH THE HOUSE. A REP FROM JACK HOWK CAME OUT AND REPAIRED THE TWO SPOTS THAT HAD BURST A HOLE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Contact information

12430 SE Capps Rd, Clackamas, OR 97015

https://www.ars.com/

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Natural Gas Lines,
Septic Systems

FAQ

Rescue Rooter / Jack Howk Portland is currently rated 3.7 overall out of 5.
Rescue Rooter / Jack Howk Portland accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Rescue Rooter / Jack Howk Portland does not offer free project estimates.
No, Rescue Rooter / Jack Howk Portland does not offer eco-friendly accreditations.
No, Rescue Rooter / Jack Howk Portland does not offer a senior discount.
Yes, Rescue Rooter / Jack Howk Portland offers emergency services.
No, Rescue Rooter / Jack Howk Portland does not offer warranties.
Rescue Rooter / Jack Howk Portland offers the following services: Plumbing installation, maintenance, & repair. Drain cleaning. Water heaters. Equipment connections. Kitchen & bathroom remodeling. Home additions. Gas piping. Commercial plumbing systems, sewer, & excavation.

Contact information

12430 SE Capps Rd, Clackamas, OR 97015

https://www.ars.com/