Back in April 2021, had a downstairs hall bath sink (mounted under granite countertop) develop a crack (from glass soap dish ball dropped by grand kid) ... found Sutherland Plumbing on Angie's List ... reached out and was immediately contacted by Ti Sutherland who advised me on where to get replacement sink and scheduled a repair ... when 1st sink arrived, it was too big, so ordered 2nd sink which arrived completely shattered, so ordered a 3rd sink, which arrived (by this time it was early July 2021) and was installed by Dale @ Cole Restorations (another fantastic company to work with - reach out to Darrel Cole ... darrel@colerestorations.… or website ... colerestorations.com). During this entire time, Ti Sutherland was in constant text communication with me ... checking in ... providing status update ... the entire sink fiasco was NOT his fault, but he kept in touch ... he is truly a man of his word ... finally the sink was installed and the next day, Ti's crew of Cameron and Nate showed up to connect the sink ... like Ti, Cameron reached out over text and kept in constant contact ... when they showed up, they laid down blankets, wore booties and were super-professional ... described the work and 'just made it so'! Plus they cleaned up, then showed me all of their work, taking time to answer any questions ... never felt they were rushed ... true craftsmen. Even though this was a relatively minor repair, I am 1000% satisfied and would completely trust them with any large project. Sure they are busy ... like any successful company they have lots of satisfied customers so you may have to wait ... but if you are patient and work with Ti, I guarantee you that Ti will come through. My wife and I are very, very, very satisfied customer! Super highly recommend them!