Sutherland Plumbing LLC

Had my main underground water line from the meter to the house replaced. The quote was fair as compared to others, came in on budget and completed at promised time!

It went GREAT! Courtney worked hard and got us on the schedule as quick as she could and ALWAYS has a wonderful, completely client focused disposition which makes her a joy to work with! Ti, the owner, is always available to do whatever he can to quickly remove barriers when we're feeling stressed which we SO appreciate! He is never too busy for his clients and is always responsive, positive, flexible and quick to be kind. Cameron Bloom came out and was was 10/10! He was right on time (early even), let us know when he was on his way to receive permission to head on over, wore a mask and booties, performed super clean, meticulous work explaining everything exceptionally well including all the tricks on how to best use the new faucet. We have worked with Cameron in the past and he is truly exceptional in ALL areas and a pleasure to be around. We especially appreciate how he always provides the BEST remedy for long time results. We have complete confidence in his workmanship! Thank you Courney, Ti, Cameron and the whole Sutherland team. Thanks also for Sean for helping get our bid to a signing place so quickly and cheerfully! We appreciate you!!

The contractor Cameron came in to check on the leak issue, he understood why the leak is happening and provided us quick fix for the problem. I really appreciate the diagnosis done and giving guidance to us.

Back in April 2021, had a downstairs hall bath sink (mounted under granite countertop) develop a crack (from glass soap dish ball dropped by grand kid) ... found Sutherland Plumbing on Angie's List ... reached out and was immediately contacted by Ti Sutherland who advised me on where to get replacement sink and scheduled a repair ... when 1st sink arrived, it was too big, so ordered 2nd sink which arrived completely shattered, so ordered a 3rd sink, which arrived (by this time it was early July 2021) and was installed by Dale @ Cole Restorations (another fantastic company to work with - reach out to Darrel Cole ... darrel@colerestorations.… or website ... colerestorations.com). During this entire time, Ti Sutherland was in constant text communication with me ... checking in ... providing status update ... the entire sink fiasco was NOT his fault, but he kept in touch ... he is truly a man of his word ... finally the sink was installed and the next day, Ti's crew of Cameron and Nate showed up to connect the sink ... like Ti, Cameron reached out over text and kept in constant contact ... when they showed up, they laid down blankets, wore booties and were super-professional ... described the work and 'just made it so'! Plus they cleaned up, then showed me all of their work, taking time to answer any questions ... never felt they were rushed ... true craftsmen. Even though this was a relatively minor repair, I am 1000% satisfied and would completely trust them with any large project. Sure they are busy ... like any successful company they have lots of satisfied customers so you may have to wait ... but if you are patient and work with Ti, I guarantee you that Ti will come through. My wife and I are very, very, very satisfied customer! Super highly recommend them!

Fantastic results. This was not the typical burst pipe or pinhole leak in a pressure line. Sometimes the pipe would drip every few seconds, other times not at all. Of course the day they came, it was not dripping at all, but Cameron and his assitant were very diligent in tracking down the root cause. In a tight squeeze behind the furnace and 10 foot above the floor he found a very small defect in the line where water was weeping out of the pipe. He was able to cut out the bad section and splice in a new pipe - now good as new!

I am so grateful to Sutherland Plumbing for quickly solving our problem. Thank you Courtney and Sean for fitting in the job on the same day so that we could turn our water back on! Top marks for responsiveness, communication and professionalism. Sean went the extra mile with some advice for improving our water heater. I hope we don't need any more plumbing repairs, but if we do, I will call Sutherland.

Without a doubt these folks are one of a kind! Ti went out of his way to help me figure out the best way to get my mainline replaced with the least amount of disruption and damage. I will never use anyone else for any future plumbing issues.

Superlative service! I contacted Ti when I was unable to relight the water heater pilot light after I had turned it off for some home plumbing work. He contacted me within minutes, even though it was Super bowl Sunday. Ti walked me through the relighting process in a professional and easy to follow manner. Once he was sure I was following the process correctly, we discussed other possibilities I could investigate before having a service call. I was able to confirm the issue and relight the pilot light. Ti asked only for a good review on Angie's list if I found his service helpful. I will be contacting him again to discuss any next steps for this issue, and for any plumbing related work needed in the future.

The meter reader informed us we had a leak so we called Sutherland. Prompt response, got here ahead of schedule, wearing masks. Very patient with my young dog! After spending about 40 minutes eliminating possibilities they concluded the leak was in the sprinkler system so we shut it off. This is not in their job area but the man told us there would be no charge for their time! Next time we need someone they get the call.

I was pleasantly surprised how quick the work was done. We had an original tankless water heater from 2005 and sadly it started leaking. Sutherland came out and we determined that we needed a new water heater. Our home the old tank was built in to our garage wall, so the new one was larger and not able to go into the wall. The did a beautiful job, making it look great and function wonderfully! I highly recommend using Sutherland for your plumbing needs!!