Sutherland Plumbing LLC

Founded 2013 • With Angi since June 2013

Sutherland Plumbing specializes in exceeding its customers expectations through above average customer service, repair, installations and attention to detail. 503-719-4015

Awards and Badges

Angi Certified

2022 Super Service Award

Business Highlights

Family Owned & OperatedFamily Owned & Operated

Images

A Service Provider's profile imageA Service Provider's profile imageA Service Provider's profile image

Bradford white 50 gallon natural gas storage tank water heater

water heaters

202397213
Replace water heater
View project

Amenities

Free Estimates
No
Warranties
Yes
Senior Discount
30.00
Eco-Friendly Accreditations
No
Licensed
Trade License Number
200460
Trade License Locale
Oregon
Trade License Authority
Oregon: Contractors
Trade License Expiration
07/16/2023
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.9

(409) Verified Reviews

Ratings Distribution

5

371

4

21

3

5

2

3

1

9

Rating Details

Price
4.6
Professionalism
5.0
Punctuality
5.0
Quality
4.9
Responsiveness
5.0

Read reviews by category

water heaters (60)plumbers (391)drain cleaning (28)
Showing 1-25 of 409 reviews
Kevin B.
5.0
06/02/2023
Great! The installers were very professional and communicative.
Description of Work
new water heater
Category
water heater repair
Hire Again?
Yes
Debbie C.
5.0
06/01/2023
Ti was able to schedule same day installation after a holiday weekend, when our water heater decided to burst. Cameron was very professional and water heater installation went very smooth. Also, did some code corrections that the previous plumber had installed. I would definitely hire this company for another plumbing project.
Description of Work
New water heater, water lines, new valves and corrected the venting
Category
plumbing, water heater repair
Cost
$2,300
Hire Again?
Yes
Samson T.
5.0
05/30/2023
Installation went great, they gave me a heads-up on their arrival time, explained the mechanics of the new heater and were professional in their conduct. Overall great service.
Description of Work
New water heater
Category
water heater repair
Hire Again?
Yes
William H.
5.0
05/10/2023
Many thanks to Ti Sutherland for outstanding information and advice regarding the purchase and installation of a water heater even though his firm was to booked to take my job.
Description of Work
Advice regarding the purchase and installation of a water heater
Category
plumbing
Hire Again?
Yes
Brent K.
5.0
04/28/2023
Excellent, friendly service was knowledgeable and quick to resolve my request in the same day.
Description of Work
Replace Water Heater
Category
water heater repair
Hire Again?
Yes

Service Provider Response

Thank you :)
Nathan K.
5.0
04/14/2023
Best plumbers we have worked with. They treat our house like it is their own, both in terms of cleanliness and the quality of work. They are also very good at communicating timelines and upfront with their pricing. Can’t recommend them highly enough.
Description of Work
Water main replacement, water heater replacement, garbage disposal install, faucet and fixture replacements, vanity replacement
Category
water heater repair
Cost
$4,500
Hire Again?
Yes
TOM H.
5.0
04/11/2023
I first used this company on an emergency water main break. They were so fast and helpful that I called them first when my old water heater quit. They got a couple of people out in a day. Big water heater, good brand, good warranty, in and out in 2 hours. Nice folks. Happy with them. Would use them again. Highly recommend.
Description of Work
Replaced an old water heater with a new one.
Category
water heater repair
Cost
$2,400
Hire Again?
Yes
Guy P.
5.0
03/21/2023
Efficient and excellent workmanship. Cameron and Jack were easy to work with and they thoroughly explained the new water heater.
Description of Work
New Water Heater
Category
water heater repair
Hire Again?
Yes
Tom H.
5.0
03/18/2023
It was great. I used Sutherland before, so I called them first. Their price was reasonable, the water heater product is high-quality, and they could come out in a reasonable time. I would do business with them any time.
Description of Work
New water heater
Category
water heater repair
Hire Again?
Yes
Heather J.
5.0
02/07/2023
Sutherland Plumbing has helped me with everything from leaks, slow drains, installing new kitchen and bathroom sinks and new toilets. Each interaction has left me feeling secure in the job that was done. Excellent customer service and they stand my their work. I can’t say enough nice things about this company!
Description of Work
Slow drain, pipe and toilet leaks, installation of new kitchen sink, installation of new bathroom sinks, installation of new toilets.
Category
plumbing
Hire Again?
Yes

Service Provider Response

Thank you !
Molly H.
5.0
01/23/2023
Cameron and Jack did an awesome job removing the old water heater and installing the new one!! The entry into the crawl space is very small and I had my doubts that they would be able to remove the old one but, they attached a winch to an I-bolt and smoothly lifted it out. They made it look easy! I'm very impressed with their work and professionalism. If you're looking for an honest bid (Ti responded quickly and answered all of my questions) and a team with an excellent work ethic, hire Sutherland Plumbing you won't go wrong!
Description of Work
New water heater
Category
water heater repair
Cost
$2,778
Hire Again?
Yes

Service Provider Response

Thank you for your kind words ! Feedback like this makes it all seem worth it ;)
Andrew M.
5.0
01/19/2023
Quick and did a great job. Can’t ask for more
Description of Work
Replace water heater
Category
water heater repair
Hire Again?
Yes

Service Provider Response

Thank You!
Gretchen K.
5.0
09/01/2022
We recently purchased a home that had several plumbing needs identified during the inspection process. We are very proactive and paranoid homeowners who wanted to tackle this list as soon as possible and of the highest quality. After obtaining several quotes from other bigger plumbing companies, Sutherland Plumbing was a breath of fresh air. We are so fortunate to have found Sutherland Plumbing. Ty, Cameron and Jack were all so incredible to work with throughout the process. The communication, planning and execution of the projects could not have been better and we are so happy to have found our go-to plumbers for all of our future needs. Work included: water supply line replacement, garbage disposal installation, water heater installation, water hookup to refrigerator, pipe repair/replacement, shower/tub repair.
Description of Work
Work included: water supply line replacement, garbage disposal installation, water heater installation, water hookup to refrigerator, pipe repair/replacement, shower/tub repair.
Category
plumbing, water heater repair
Hire Again?
Yes
Dorothy B.
5.0
03/05/2022
Had my main underground water line from the meter to the house replaced. The quote was fair as compared to others, came in on budget and completed at promised time!
Description of Work
Had my main underground water line from the meter to the house replaced. The quote was fair as compared to others, came in on budget and completed at promised time!
Category
plumbing
Cost
$4,000
Hire Again?
Yes
JENNIFER R.
5.0
11/08/2021
It went GREAT! Courtney worked hard and got us on the schedule as quick as she could and ALWAYS has a wonderful, completely client focused disposition which makes her a joy to work with! Ti, the owner, is always available to do whatever he can to quickly remove barriers when we're feeling stressed which we SO appreciate! He is never too busy for his clients and is always responsive, positive, flexible and quick to be kind. Cameron Bloom came out and was was 10/10! He was right on time (early even), let us know when he was on his way to receive permission to head on over, wore a mask and booties, performed super clean, meticulous work explaining everything exceptionally well including all the tricks on how to best use the new faucet. We have worked with Cameron in the past and he is truly exceptional in ALL areas and a pleasure to be around. We especially appreciate how he always provides the BEST remedy for long time results. We have complete confidence in his workmanship! Thank you Courney, Ti, Cameron and the whole Sutherland team. Thanks also for Sean for helping get our bid to a signing place so quickly and cheerfully! We appreciate you!!
Description of Work
Old rusted kitchen faucet removed and replaced with new. Replace spickets as well.
Category
plumbing
Cost
$568
Hire Again?
Yes
vani Y.
5.0
07/28/2021
The contractor Cameron came in to check on the leak issue, he understood why the leak is happening and provided us quick fix for the problem. I really appreciate the diagnosis done and giving guidance to us.
Description of Work
bathroom pipe leak
Category
plumbing
Hire Again?
Yes
Tim B.
5.0
07/10/2021
Back in April 2021, had a downstairs hall bath sink (mounted under granite countertop) develop a crack (from glass soap dish ball dropped by grand kid) ... found Sutherland Plumbing on Angie's List ... reached out and was immediately contacted by Ti Sutherland who advised me on where to get replacement sink and scheduled a repair ... when 1st sink arrived, it was too big, so ordered 2nd sink which arrived completely shattered, so ordered a 3rd sink, which arrived (by this time it was early July 2021) and was installed by Dale @ Cole Restorations (another fantastic company to work with - reach out to Darrel Cole ... darrel@colerestorations.… or website ... colerestorations.com). During this entire time, Ti Sutherland was in constant text communication with me ... checking in ... providing status update ... the entire sink fiasco was NOT his fault, but he kept in touch ... he is truly a man of his word ... finally the sink was installed and the next day, Ti's crew of Cameron and Nate showed up to connect the sink ... like Ti, Cameron reached out over text and kept in constant contact ... when they showed up, they laid down blankets, wore booties and were super-professional ... described the work and 'just made it so'! Plus they cleaned up, then showed me all of their work, taking time to answer any questions ... never felt they were rushed ... true craftsmen. Even though this was a relatively minor repair, I am 1000% satisfied and would completely trust them with any large project. Sure they are busy ... like any successful company they have lots of satisfied customers so you may have to wait ... but if you are patient and work with Ti, I guarantee you that Ti will come through. My wife and I are very, very, very satisfied customer! Super highly recommend them!
Description of Work
Replace hall bath sink
Category
plumbing
Cost
$590
Hire Again?
Yes
Tom U.
5.0
06/25/2021
Fantastic results. This was not the typical burst pipe or pinhole leak in a pressure line. Sometimes the pipe would drip every few seconds, other times not at all. Of course the day they came, it was not dripping at all, but Cameron and his assitant were very diligent in tracking down the root cause. In a tight squeeze behind the furnace and 10 foot above the floor he found a very small defect in the line where water was weeping out of the pipe. He was able to cut out the bad section and splice in a new pipe - now good as new!
Description of Work
Had a pipe that would leak intermittently.
Category
plumbing
Cost
$469
Hire Again?
Yes
Susan H.
5.0
04/07/2021
I am so grateful to Sutherland Plumbing for quickly solving our problem. Thank you Courtney and Sean for fitting in the job on the same day so that we could turn our water back on! Top marks for responsiveness, communication and professionalism. Sean went the extra mile with some advice for improving our water heater. I hope we don't need any more plumbing repairs, but if we do, I will call Sutherland.
Description of Work
Locating and repairing leaking pipe under the house
Category
plumbing
Cost
$965
Hire Again?
Yes
Kathy N.
5.0
03/14/2021
Without a doubt these folks are one of a kind! Ti went out of his way to help me figure out the best way to get my mainline replaced with the least amount of disruption and damage. I will never use anyone else for any future plumbing issues.
Description of Work
Main line replace
Category
plumbing
Cost
$4,000
Hire Again?
Yes
David C.
5.0
02/08/2021
Superlative service! I contacted Ti when I was unable to relight the water heater pilot light after I had turned it off for some home plumbing work. He contacted me within minutes, even though it was Super bowl Sunday. Ti walked me through the relighting process in a professional and easy to follow manner. Once he was sure I was following the process correctly, we discussed other possibilities I could investigate before having a service call. I was able to confirm the issue and relight the pilot light. Ti asked only for a good review on Angie's list if I found his service helpful. I will be contacting him again to discuss any next steps for this issue, and for any plumbing related work needed in the future.
Description of Work
Water heater pilot light
Category
plumbing, water heater repair
Hire Again?
Yes
Lynda S.
5.0
01/29/2021
The meter reader informed us we had a leak so we called Sutherland. Prompt response, got here ahead of schedule, wearing masks. Very patient with my young dog! After spending about 40 minutes eliminating possibilities they concluded the leak was in the sprinkler system so we shut it off. This is not in their job area but the man told us there would be no charge for their time! Next time we need someone they get the call.
Description of Work
Look for leak
Category
plumbing
Hire Again?
Yes
Cindy E.
5.0
01/07/2021
I was pleasantly surprised how quick the work was done. We had an original tankless water heater from 2005 and sadly it started leaking. Sutherland came out and we determined that we needed a new water heater. Our home the old tank was built in to our garage wall, so the new one was larger and not able to go into the wall. The did a beautiful job, making it look great and function wonderfully! I highly recommend using Sutherland for your plumbing needs!!
Description of Work
Replace a tankless water heater
Category
plumbing, water heater repair
Cost
$4,995
Hire Again?
Yes
Kim F.
5.0
12/04/2020
100% Delighted with our experience with Sutherland Plumbing from initial contact with Courtney through performance of the work by Sean. We have found our “forever plumbing contractor” on the basis of: - Professionalism in terms of customer engagement, professional knowledge, and respect for our home as a worksite. Sean wore a mask for the entire visit, which was much appreciated. - Sean provided consultation on the diagnosis of two separate issues and possible solutions for each; fixture options - explaining differences and accurate quotes. - Sean arrived on time, performed the needed work to high quality standards, and left nothing behind but a newly installed toilet and a clean worksite...and an extremely happy customer. It is clear that this is a solid and professionally operated business that cares about their customer outcomes and seems to be seeking long term customer relationships. When I contacted Sutherland I was asked specific questions to not only understand what we required, but also the urgency of the work. Our issues were not emergencies and we were happy to queue up for having the work done within a couple of weeks in deference to those with more urgent needs. Without a doubt this approach to scheduling allows for more accurate time blocking and less pressure on Sutherland staff and customers.
Description of Work
Diagnosis of toilet flow issues and kitchen faucet pressure.
Category
plumbing
Hire Again?
Yes
Lynn R.
5.0
10/25/2020
Washing machine spigots installation
Description of Work
Washing machine spigots installation
Category
plumbing
Cost
$390
Hire Again?
Yes

Phone

Address

6765 SW 213th Ave

Beaverton, OR 97078

Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed

Website

http://www.sutherlandplumbing.com

Service Categories

Other Information

Services offered

Plumbing - SPECIALIZING in: 1.} water heaters service and installation. 2.} Toilet service and installation. 3.} Trench-less (NO DIG) water line replacement / installation. 4.} Residential repair/service, plumbing fixture repair, replacement and installation.

Covid-19 update

We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We will sanitize the workspace and all areas touched
We offer estimates and quotes using video calling
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Payment options

Visa
MasterCard
Discover
Check

FAQ

Sutherland Plumbing LLC is currently rated 4.9 overall out of 5.

Sutherland Plumbing LLC is open:

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sutherland Plumbing LLC accepts the following forms of payment: Visa, MasterCard, Discover, Check

No, Sutherland Plumbing LLC does not offer free project estimates.

No, Sutherland Plumbing LLC does not offer eco-friendly accreditations.

No, Sutherland Plumbing LLC does not offer a senior discount.

Yes, Sutherland Plumbing LLC offers warranties.

Sutherland Plumbing LLC offers the following services: Plumbing - SPECIALIZING in: 1.} water heaters service and installation. 2.} Toilet service and installation. 3.} Trench-less (NO DIG) water line replacement / installation. 4.} Residential repair/service, plumbing fixture repair, replacement and installation.