Banfield Pet Hospital

Veterinarians, Home Security Systems

About us

Additional Fax - (503) 345-5336. Additional DBAs - Banfield Pet Hospital, Banfield Animal Hospital. Additional email - qateam@banfield.net. Additional phones - (503) 788-2154, (503) 465-8267. See BBB for additional phones.

Services we offer

Medical, surgical & preventive care for your pet.

Reviews

4.616 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
25%
3
0%
2
6%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-16 of 16 reviews

Kristine G.
09/2017
5.0
veterinarian
  + -1 more
I am on the annual so I pay by the month. I have a wonderful time with Banfield. Their pricing is fair considering what all the cover. They are wonderful with the kitties. They're good when I need to get her in there in a hurry. They are quick. They are very nice with her. She is very happy with them even though she hates getting in the crate and then they put her in a crate before I have to take her home. That is the best part.
Description of Work: I took my cat in for a pedicure. She has her annual and semi annual checks, they check all around and takes some blood to make sure she's healthy, gives her her shots, they check her teeth, and they tell me shes not really fat yet. She is a big girl.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Deborah S.
09/2017
4.0
veterinarian
  + -1 more
Veterinarian work it seems like I've always had to take them to the emergency vet because whatever happens always happens over a holiday weekend. For quite a while they were being seen by Banfield. Unfortunately I had four Siamese cats and they all happened to be 17 and they all passed away in the same period of time, within six months of each other. It was terrible. If pets are ill and they are likely to die, I like to do home euthanasia rather than take them into the vet and make it more traumatic for them. I don't have any cats now; I just have two little dogs. I trim their own nails and they're short haired, so they don't need trimmed. I take them about the same each year unless they're ill for some reason. They were originally my daughter's dogs. She had to move when she graduated from college and I inherited the dogs. We used to split the cost; they had an annual charge where certain costs and check-ups and vaccinations were discounted. Their fee was reasonable, but not fabulous. To be better, they could have had more professional people working there, their technicians and everything. I called and complained because one of their techs was a man and he had a very loud, deep voice and he didn't moderate that at all, and whenever he came in and started talking and the minute he came in and started talking, whatever animal I had with me got more scared. He had a nice voice but it wasn't a good voice for dealing with animals that are already frightened by being at the vet. I've had pets my whole life and I've seen a variety of veterinarians. Overall, I just think they had very high quality - even their veterinarians I would say were marginal. One of my cats developed an asthma-like problem and they couldn't really tell me what had caused it. My cat was Siamese and they said well these types of cats often get this. Well I've had Siamese cats my entire life and never had one with asthma - it didn't even seem like asthma to me, not human asthma anyway. So I just could have dealt with it myself. We had another dog who has since passed away, who always ended up at the emergency vet. She had pancreatitis and you name it. It was our fault, we gave her steak bones. It was 4 th of July weekend and we were grilling, and it was too rich for her. They're good and they're nice and they're open all the time, and if you're active duty they give you a discount, military. It's only active duty that they give a discount to, so that was sort of disappointing. I've certainly used better veterinarians. I would look on the Angie's List site for better choices; they were just convenient.
Description of Work: This was just for shots and a check-up for my dogs.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Deborah S.
09/2017
4.0
veterinarian
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Troy T.
08/2017
5.0
veterinarian
  + -1 more
We have an annual plan where we pay so much a month, like $20 a month or something. We enjoy them a lot. I would recommend them to anyone. They're conveniently placed next to another provider so it's nice. They're really good about reminding us when appointments are coming up with either phone calls or mailers.
Description of Work: annual check up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Troy T.
08/2017
5.0
veterinarian
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig H.
01/2016
4.0
veterinarian
  + -1 more
Everything ok, but ginormous bruise on neck/chest from jugular blood draw - quite concerning. The service overall here is ok, and I've been somewhat skeptical of a "mall vet", but they do care for the animals they see, and are well trained and professional.
Description of Work: Scheduled preventative health checkup, and blood/urine analysis

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$85

Angelo & Nancy C.
05/2013
5.0
veterinarian
  + -1 more
The doctors are really nice and the staff is really nice. They are knowledgeable and they treat your pet really nice. They treat it like it is a kid.
Description of Work: Banfield Pet Hospital did check-up, flea coat and she also had surgery. She had her teeth cleaned and they had to do anesthesia.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Megan S.
12/2012
5.0
veterinarian
  + -1 more
Our pets have had Banfield services since they were 6 months old--a large cat and a small dog. Through a broken leg, urinary problems and surgeries, fleas, dental work, hernia repair, and other routine services, Banfield has been there to support our pets. They are always willing to discuss financing options, necessary versus nice-to-do procedures, referrals and what we can do at home to help our pets.
Description of Work: 6 month check-up, which is free under the Banfield "insurance" plan we have.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$30

WENDY L.
03/2012
5.0
veterinarian
  + -1 more
.I get to pay monthly for my vet bill so I don't get hit with a big vet bill. Its a monthly progream they provide. They do really good quality work. I will continue to use them in the furture.
Description of Work: .I go to Banfield Pet Hospital for my pet care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$33

curt C.
10/2011
2.0
veterinarian
  + -1 more
They were extremely over priced and they did not seem to care about my cat.
Description of Work: I took my cat in for a check-up.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$120

JENNY K.
06/2009
5.0
veterinarian
  + -1 more
I called around a few veterinary hospitals and found out most hospitals charge ~$800-1200 for a teeth cleaning for a very small dog. With our chihuahua weighing only 2.5 pounds, she needed special attention during the procedure with general anesthesia to monitor her heart rate and body temperature from dropping. I asked a local pet supply store and a community vet service person and were told by both people to go to Banfield. I had never heard of Banfield. After a bit of research and seeing lots of positive reviews online, I decided to try it out. I took my dog in for a physical check-up and mentioned that she might need her teeth cleaned. The vet said he wanted to keep her for the day to monitor her to see how she handles her vaccinations and to do some blood work before the teeth cleaning. At the end of the day after a positive review from the vet, I scheduled her teeth cleaning for a few weeks later. The teeth cleaning went very smoothly. The vet removed one of my dog's shaky teeth during the procedure and didn't charge me for it. She said she needed to wiggle it very gently and didn't really pull the tooth. After the cleaning, we were advised to give the dog a special food to reduce tartar build-up. We are very happy with the result and will definitely take her back for her annual teeth cleaning if needed. (Unfortunately little dogs need more frequent teeth cleaning because of faster tartar build-up due to their small mouths.)
Description of Work: My 2 1/2 pound chihuahua got a complete physical exam including blood work, vaccinations and teeth cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Steve S.
11/2008
5.0
veterinarian
  + -1 more
Their service is outstanding! We've always been very pleased with them. Their prices are good and their care is excellent. You can't ask for more!
Description of Work: They have been our vets for about a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELIZABETH B.
10/2008
4.0
veterinarian
  + -1 more
It went well and I would go back there again. Banfield has drop-in clinic hours in the mid-afternoon, and I appreciate that you don't have to have an appointment. However, this arrangement can mean that you will wait awhile to see a vet in the event that an animal with a critical issue comes in. Nevertheless, I haven't ever had to wait very long and their vets seemed quite competent.
Description of Work: After adopting a cat, I took her to Banfield for a check-up and vaccinations. She was examined thoroughly and given her shots. Later, I also brought her back when she developed a bad reaction to an over-the-counter flea medicine; at that time she was given a thorough bath to remove the product.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

ALICELEE F.
09/2008
5.0
veterinarian, home security systems
  + 0 more
Dr. Paoletti is excellent. He is very understanding and really loves animals. he is very caring towards my pets. He is easy to work with. His office staff is polite and knowledgeable.
Description of Work: He cares for my dog and two cats.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STACIE C.
06/2005
5.0
veterinarian
  + -1 more
OUR OVERALL EXPERIENCE WITH BANFIELD WAS WONDERFUL. WE USE THEM FOR ALL OUR VETERINARIAN NEEDS. THEY ARE EXTREMELY FRIENDLY AND HELP YOU IN ANY WAY POSSIBLE TO FIT WITHIN YOUR BUDGET. WE WOULD RECOMMEND THEM TO ANYONE WHO HAVE PETS.
Description of Work: WE WENT TO PETSMART AND PURCHASED SOME FLEA MEDICATION FOR OUR CAT. WHEN WE APPLIED IT TO HIS BACK, A FEW HOURS LATER HE BECAME VERY SICK AND COULDN'T WALK, WOULDN'T EAT OR DRINK. WE RUSHED HIM INTO BANFIELD PET HOSPITAL. THEY WERE WONDERFUL TO WORK WITH AT SUCH A HORRIBLE TIME. THEY EXAMINED HIM AND GAVE US A LIST OF TREATMENTS THAT WE SHOULD HIGHLY CONSIDER DOING TO ENSURE THAT OUR CAT WOULD NOT DIE FROM BEING POISONED. WHEN WE LOOKED AT THE FINAL PRICE, WE DECIDED THAT WE COULD NOT AFFORD TO DO EVERY TREATMENT THAT THEY SUGGESTED TO US. WHEN WE TOLD THE VETERINARIAN THAT, SHE WAS VERY HONEST WITH US AND TOLD US THE MINIMUM SHE COULD DO THAT WOULD GIVE US HIGH CHANCES THAT OUR CAT WOULD BE OKAY. THEY WENT AHEAD WITH TWO OF THE TREATMENTS AND ABOUT AN HOUR LATER, OUR CAT WAS ALREADY FEELING BETTER. HE COMPLETELY RECOVERED AND WE HAVE BANFIELD TO THANK FOR THAT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

TERI M.
06/2005
5.0
veterinarian
  + -1 more
FROM THE RECEPTIONIST, TO THE VET, THEY WERE THE MOST PROFESSIONAL AND KIND PEOPLE I'VE EVER MET IN THIS INDUSTRY. THEY TOOK SUCH GOOD CARE OF OUR CAT. THEY WERE VERY HELPFUL WITH QUESTIONS. THEY REALLY SEEM TO CARE ABOUT ANIMALS.
Description of Work: WE TOOK OUR 12 YEAR OLD CALICO CAT IN FOR A CHECK UP, TO BE WEIGHED AND SHOTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74.95

    Contact information

    12375 SW Walker Rd, Beaverton, OR 97005

    www.banfield.net/hospital/view/1245

    Service hours

    Sunday:
    9:00 AM - 6:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 7:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Veterinarians,
    Home Security Systems

    FAQ

    Banfield Pet Hospital is currently rated 4.6 overall out of 5.

    Sunday: 9:00 AM - 6:00 PM

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 9:00 AM - 7:00 PM

    No, Banfield Pet Hospital does not offer free project estimates.
    No, Banfield Pet Hospital does not offer eco-friendly accreditations.
    No, Banfield Pet Hospital does not offer a senior discount.
    No, Banfield Pet Hospital does not offer emergency services.
    No, Banfield Pet Hospital does not offer warranties.
    Banfield Pet Hospital offers the following services: Medical, surgical & preventive care for your pet.

    Contact information

    12375 SW Walker Rd, Beaverton, OR 97005

    www.banfield.net/hospital/view/1245

    Service hours

    Sunday:
    9:00 AM - 6:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 7:00 PM