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Abbey Carpet & Floor of Ashland

Founded 1958 • With Angi since September 2008

Welcome to Abbey Carpet of Ashland! We service any commercial, residential, or industrial projects large or small. We carry the top name brands to serve all your floorcovering needs. We also specialize in NATURAL FIBER and LOW VOC products. Abbey Carpet & Floor has been serving the Rogue Valley since 1991. Let our professional sales staff and our expert installation team complete your floorcovering project with excessive attention. We are located at 1668 Siskiyou Blvd. in Ashland, about one block South of Walker Ave. We are located next to the South Minute Market.

Verified Reviews

4.4

(7) Verified Reviews

Showing 1-7 of 7 reviews
molly E.
5.0
01/29/2014
The carpet came in as they promised me--everything was done in a timely manner. The carpet layer Ray was very responsive, and came back to lay down a bit of carpet that had a bubble in it.
Description of Work
Dan and Eric were very patient while I obsessed over the right kind and color of carpet.
Category
carpet installation
ronda B.
5.0
09/27/2013
lAfter installation of the carpet, gradually more and more tufts of carpet fiber became loose and lifted away from the carpet. When we reported the problem to the store, Eric came to evaluate what was happening. He then contacted Mohawk carpet, and they sent out their own representative to our home. This person took pictures, carefully looked over all the carpet and took a remnant to send to the manufacturer. Mohawk agreed that the problem was because of a defect in the manufacturing process and said they would replace all of the carpet. They paid for an exceptional team of three men to move the heavy pieces of furniture, remove the old carpet and install the new. They also paid for someone to disconnect all the electronics in the affected areas and reconnect them after the job was done. We are extremely pleased with the way our concerns have been handled. We hear so often about companies not taking responsibility to fix problems with their merchandise and we are eager to share our story of dealing with people (both at Abbey Carpet and Mohawk) who met their responsibilities head-on. The letter ratings are based on our experiences around the issues of diagnosis of the problem with the original carpet and the follow-through on replacement. The approximate cost of service as listed above is the original cost of the carpet and pad. There was no charge to us for the replacement.
Description of Work
In 2012 we selected carpet for a home we were remodeling. After a very thorough search in the Medford/Ashland area, we decided to purchase from the Abbey carpet dealer (formerly Carpet Mart) in Ashland. Our decision was based primarily on the quality, price and the warranty on the carpet we wanted.
Category
carpet installation, flooring contractor
Patricia Z.
5.0
07/22/2013
Everything went great. I was pleased with the selection of environmentally safe choices, and their installer Ray was excellent.
Description of Work
removed old carpeting on stairway, replaced with new padding and carpeting
Category
carpet installation, flooring contractor
Presila Q.
5.0
05/10/2013
There was very little time passed from when I walked in their door about a week and a half before to when it was all done. They were only at the house 4 days! It turned out Eric had left a 2 foot space out when he measured for baseboard so we were a little short, but they said to call in from time to time and when they had a little extra from another job, they'd bring it by and install it!
Description of Work
Moved furniture, tore up carpet and tacks, replaced w/laminate, moved furniture back
Category
flooring contractor
Deborah H.
5.0
04/03/2013
Abbey Carpet & Floor of Ashland had absolutely reasonable prices and I enjoyed my dealings with them. They were great to deal with. I would recommend them to others. Everybody from the salesman to the people who installed the carpet were very good. They told me ahead of time about what day they would come and they came on that day and at that time.
Description of Work
I bought carpeting from Abbey Carpet & Floor of Ashland. They also installed the carpet for me. They did stairs and 2 bedrooms and a hallway.
Category
carpet installation
Tanya S.
5.0
02/21/2013
They are very confident. Their installer is slow but meticulous and his performance is very good. They are very flexible in scheduling and they were very good at working around what we needed.
Description of Work
I used Abbey Carpet & Floor for carpet installation.
Category
carpet installation
Whipple N.
1.0
09/15/2008
They not only took longer than estimated to finish the carpet replacement, but once they were 'done' I discovered several issues like all the trim was just laying against the wall and had not been secured to the floor. I had to remove carpet frays from around all the stair trim and they were supposed to have treated the carpet with a stain guard that I am convinced they did not do. After four months that section of carpet looks worse than the carpet that has been there for 20 years! My complaint letter received NO response. I would never use them again.
Description of Work
I hired them to replace carpet on one staircase and in a hallway.
Category
carpet installation

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Angi Certified

Phone

Address

1668 Siskiyou Blvd

Ashland, OR 97520

Other Information

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Financing Available
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

Abbey Carpet & Floor of Ashland is currently rated 4.4 overall out of 5.

Abbey Carpet & Floor of Ashland is open:

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 3:00 PM

Abbey Carpet & Floor of Ashland accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check, Financing Available

Yes, Abbey Carpet & Floor of Ashland offers free project estimates.

Yes, Abbey Carpet & Floor of Ashland offers eco-friendly accreditations.

No, Abbey Carpet & Floor of Ashland does not offer a senior discount.

Yes, Abbey Carpet & Floor of Ashland offers warranties.

Abbey Carpet & Floor of Ashland offers the following services: Sales & installation for commercial, residential and industrial including carpeting, wood flooring, tile, stone, laminate, resilent & area rugs.