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Founded 1997 • With Angi since July 2006
1820 S Boulder Ave Ste 400
Tulsa, OK 74119
Service Provider ResponseWe are saddened that this client was confused by the Preliminary Presentation of her landscape design. In July of 2009 we began communications with her regarding developing a design for her landscape. She purchased a landscape design with a down payment of $593.75. This is typically a 30 day process from start to finish. It involves an initial visit by our designer to access the customer’s wants and needs, along with a visual assessment of the site. Then after a couple of weeks, we return with the Preliminary Presentation (the first of three) to show the client “rough concepts” of the design, in order to make sure we are on the right track with the clients wishes and budget. This entire process is documented in a short video on our web site. It was after this first presentation, when the client became disenchanted with the process. She considered our “rough draft” an “insult”. We certainly didn’t mean to insult her; it seemed she expected to see the finished product. Her comment at the time was, “We were counting on something more like the television show, Curb Appeal, in that it would be more of a comprehensive makeover with a glorious, enchanted wildlife garden”. Obviously the initial “rough draft” design couldn’t live up to that sort of expectation. Despite our repeated efforts to assure her that there were still two more consultations in which we would fine tune the design and add the details she requested, she became disillusioned with the process. As far as the time line is concerned, she communicated to us no urgency initially, and we proceeded with all of the design work in priority order. Even though the seasonal demand was high at the time, we were still producing all projects in a reasonable timeframe. Once we learned that she was anxious to get the work done, we made an extra effort to keep in touch and move forward with the design process. Most important, we only charged her for 4.75 design hours (equal to her down payment) even though we had actually invested well over 10 design hours in an effort to produce more concept choices than normal. All completed drawings were given to her, along with our sincere and poignant apologies about her misunderstanding our well communicated design process.
Visit our website: precisehomespecialties.com. Whether it's seamless guttering and downspouts, French drains, or exterior painting, our work speaks for itself. Customer satisfaction is our first priority, and it shows in our work. Our customer reviews have helped us win the Angie's List "Super Service Award" seven years in a row. We have from 2-4 top-rated, skilled people working at any one time with the owner carefully supervising every job to ensure it is done with detail and precision.
Green Group Oklahoma believes that whether you are looking to have the best lawn on the block or just a great place for your kids to play, you deserve to enjoy your lawn and trust your lawn care service. Our goal is to please our customers so much, that they will tell others about us. A newer lawn care name in Tulsa, but built by a team of professionals who have been serving the Tulsa community for decades.
With over 45 years of combined experiences, we specialize in Lawn Irrigation and Landscaping services. We work on all brands of Sprinkler Systems and we respond to our repair requests in 24-48 hours! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a FREE estimate today!
2022 Super Service Award
DESIGN/BUILD LANDSCAPE, HARDSCAPE DESIGN & INSTALLATION, INSECT CONTROL SYSTEMS, YARD AND LAWN MAINTENANCE, PLANT HEALTH CARE.
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BLUUM OUTDOOR ENVIRONMENTS is currently rated 4.1 overall out of 5.
BLUUM OUTDOOR ENVIRONMENTS is open:
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
BLUUM OUTDOOR ENVIRONMENTS accepts the following forms of payment: Check, Visa, MasterCard, Discover, Financing Available
No, BLUUM OUTDOOR ENVIRONMENTS does not offer free project estimates.
No, BLUUM OUTDOOR ENVIRONMENTS does not offer eco-friendly accreditations.
No, BLUUM OUTDOOR ENVIRONMENTS does not offer a senior discount.
Yes, BLUUM OUTDOOR ENVIRONMENTS offers emergency services.
No, BLUUM OUTDOOR ENVIRONMENTS does not offer warranties.
BLUUM OUTDOOR ENVIRONMENTS offers the following services: DESIGN/BUILD LANDSCAPE, HARDSCAPE DESIGN & INSTALLATION, INSECT CONTROL SYSTEMS, YARD AND LAWN MAINTENANCE, PLANT HEALTH CARE.