Mr. Handyman of Cleveland's Northwest Suburbs

Handyman Services, Doors, Finished Carpentry and Woodworking,

About us

Mr. Handyman solves all your home repair and home project needs. We have been in business for over 12 years. Our technicians are highly skilled, with over 10 years experience. They are capable performing any project around the home and our work is guaranteed. We have the staff to respond to any request for work within three business days or sooner. We also do bathroom and kitchen remodeling.

Business highlights

23 years of trusted experience

Services we offer

Grout, Tile Floors, Walls, Rotted Wood, Ceilings, Decks, Doors, Dry Wall, Siding, Maintenance Tub, Shower, Caulking, Doors, Decks, Fences, Gutter Cleaning, Locks & Deadbolts, Windows, Screens, Carpentry Cabinets, Countertops, Molding, Trim, Shelving, Ramps & Railing, Attics, Painting, Kitchen & Flooring.

Services we don't offer

Chimney Sweep, HVAC & Appliance Repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5304 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
9%
3
4%
2
4%
1
12%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 51-75 of 304 reviews

Carol V.
09/2016
2.0
handyman service
  + -1 more
Three business days before my scheduled appointment of June 21, 2016 they called and cancelled. Jim from Mr. Handyman gave no reason other than they couldn't do it at this time. I had a door jamb that was broke and the door was not lockable so I pleaded for them to please just do that one for safety. He agreed and sent someone over on June 21, 2106. they had given me an estimate $457.00 and 4 hours to replace/repair the jamb and $50 in materials. The worker arrived at 12:45 and left at 2:45 and left for 1/2 hour during that time to get material he had forgot. They charged me the $457.00. I spoke to Mike at Mr. Handyman on July 13th at 10:00 a.m. to discuss why they had not called me to schedule the work on the other two doors. He said Jim had said I cancelled the other two jobs, which I did not. At that time I discussed the cost of the door jamb with labor at $200 per hour (one man). He said the labor includes costs for the time it takes to get to the job as well as the time it took him to come out and do an estimate of the job several weeks earlier. I let him know that this does not seem appropriate as they did not do the rest of my job and they obviously did an abbreviated job on this door jamb since it only took half of the time he estimated. He agreed to refund $100 of the $457.00 I had paid and call me back to schedule the remaining jobs they cancelled after he looked at his schedule. . It is now September 1st and I have never heard from him and never received the $100 refund.
Description of Work: One door jamb repaired and two doors replaced

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$457

Response from Mr. Handyman of Cleveland's Northwest Suburbs
I apologize for the lack of communication on this project. This project was complete prior to the new ownership change effective 9/3/2016. I assure you this will not happen again.

Heather V.
06/2016
1.0
screen repair, doors
  + 0 more
Never called back and never showed up. FAIL.
Description of Work: Don't bother with this one. I was desperate for new doors after they were damaged with a move. They would not even lock and being home alone, it was a serious safety issue. He promised he would take care of it and did not bother to show up.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Mr. Handyman of Cleveland's Northwest Suburbs
The new ownership apologizes for this lack of service. We are committed to provide excellent customer service. We have great technicians that are very skilled. I can assure you thus lack of communication will not happen again.

Patricia O.
06/2016
5.0
handyman service
  + -1 more
Did a great job on a project that many other companies wouldn't even touch. Great communication. Did what they said they would do, when they said they would do it, and charged what they said it would cost. Would definitely use again and would recommend to others.
Description of Work: Fixed a damage corner of the sandstone slab of our back stoop and installed railings for slab and going down the steps.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$278

Susan O.
04/2016
3.0
handyman service, plumbing
  + 0 more
Problem was solved to my satisfaction and raised the grade to a C
Description of Work: I allowed the provider to replace a shower stall. The overall appearance is not good as it looks unfinished. I was told they would trim it out on their next visit. I have not heard from them since. They were given several types of jobs I wanted done and they were supposedly estimating them but so far no response. If the type of finish work is like this past job, I can't have them working here. So disappointed. |The actual workman I dealt with seemed fine but the results were not so good. Was told the floor of the shower would be more stable but is somewhat worse and the drain cover keeps coming up off the drain.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$1,300

Mike M.
04/2016
5.0
interior painters, doors, drywall, glass repair, ceramic tile, cabinet refacing, contractors, wallpaper removal, home remodeling, handyman service
  + 8 more
Michael Fay and his team just completed a third job for me within the last 9 months. These guys show up on time, work quickly and efficiently, and do quality work. I have found them to be quite knowledgeable about a diversity of construction related matters. They have handled well complex problems that came up during the first two jobs completed for me. The first job entailed replacing wood that had rotted over several years due to faulty construction -- water had been leaking through siding -- and required the replacement of structural materials in the garage. The situation was much worse than what we suspected before the guys began the job. They did a fine job for what I considered to be a fair price. They next remodeled the kitchen. We chose to keep the original cabinents. When the granite installers showed up they discovered that some of the cabinents were not in shape to support the countertops and the cabinents had not been installed properly some 20 years previous. Michael offered to rebuild the cabinents with quality plywood -- removing the cheap pressboard material used when these things were manufactured. This saved us a lot of money and several weeks of pain that would have come with having a kitchen ripped up while waiting for new cabinents to arrive. They did great work also with laying tile and grouting for the back of the countertops. Michael and team have shown themselves to be honest and quite skilled in doing many different kinds of work. They have skills far beyond what I envision when i hear the word "handyman." I would recommend anyone in the Cleveland area to at least get a quote from Michael Fay when considering a home repair or upgrade.
Description of Work: Repaired a pocket door; removed wallpaper and painted; fixed structural damage to a wall (due to the home settling) and repainted several walls; replaced a shower door and bathroom hardware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Mattie W.
02/2016
1.0
handyman service
  + -1 more
The experience went wrong when they didn't paint the walls carefully. Painted an entire door upstairs including the latch. They left stains all over the walls. They said racial slurs to me concerning hot sauce. The doors to the bathroom and laundry rooms were only painted on one side. The guy was getting angry and felt like I was trying to tell him how to do his job. They were upset that they had to correct their mistakes. I kept informing him that I would be trying to sell my house, and trying to get top dollar for it. Was getting angry that we were informing him of where things needed to be corrected. Informed him that there was a product that could remove the stains he had left. He began to apply the stain remover after I noticed the stains.
Description of Work: Paint every wall in every room. Install new doors on every room. Install a new shower head. Fix a couple of windows. Remove wooden spindles on window. Install tile in a hallway.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,000

Mark C C.
02/2016
5.0
custom cabinets, ceramic tile, drywall, handyman service, siding, woodworking
  + 4 more
Very professional and friendly. Performed requested repairs timely and did an excellent job. Work area was immaculate when they left.
Description of Work: Cabinet installation, Tile repair, grout repair, electrical repair, drywall repair, siding repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

William O.
01/2016
5.0
handyman service, insulation, woodworking, doors
  + 2 more
Installer arrived on time and went right to work. He removed the old door and installed the door I bought at a local box store. He keep the work area clean and took the old door with him. He also filled the gaps in the door frame with insulation. The price didn't seem out of line and I will be calling Mr. Handyman in the future.
Description of Work: Installed garage entry door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Terry C.
12/2015
5.0
handyman service, replacement windows
  + 0 more
The workmanship was excellent. No complaints.
Description of Work: Repaired some rotten window sills.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

VICKI H.
12/2015
5.0
handyman service, woodworking, doors
  + 1 more
I am totally thrilled. I have been unable to open my front door since painting was done over a year ago. Several of my male friends had attempted to open the door, without success. Nick spent less than ten minutes and had the door open. When I commented that he must be really strong, he told me that he worked smart, not strong. He told me even though I had left the door open for twelve hours after painting, the paint continued to cure and it had adhered to the weather stripping. If I had remembered to open the door the next day after painting, I would have been all right. The door opens more easily now than it has in years. Nick opened my side door in even less time than the front door. He replaced a screw in the top hinge with a longer screw. He told me that the problem with that door is the door frame is not totally square because the foundation is no longer level. He told me that even though the door looks crooked in the frame, it will no longer rub at the top corner because the longer screw holds it in place. Before he left, Nick told me that if I use the company again, I should make a list of all of the things I want done to fill up the time, since they charge by the hour. Even though Nick had completed the job in about a half hour, I was more than happy to write my check because he very efficiently did what my brawny friends were unable to do. Nick was friendly and professional and definitely knew what he was doing.
Description of Work: The provider unstuck my front and side doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Lawrence C.
09/2015
5.0
ceramic tile, handyman service, plumbing, ceiling fans
  + 2 more
They are?still doing work for us. They get here, do the job, and if they run into any trouble they work through it.
Description of Work: They are finishing some repairs in our bathroom. They have re-caulked, re-tiled, installed an exhaust fan and finding a riser for a new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann S.
08/2015
2.0
handyman service
  + -1 more
Since I have never received the written estimate of costs, I would say this was a waste of time having him come over to measure my door.
Description of Work: Came out to measure my front door in order to provide a price for installation of a new front door and storm door. I requested a detailed, written estimate which he said he would provide. I never received the estimate or heard anything more from this company.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
3.0


Response from Mr. Handyman of Cleveland's Northwest Suburbs
We're sorry you didn't receive the estimate, we did complete one and emailed it. Perhaps we a had the email address listed incorrectly

DAVID C.
08/2015
2.0
handyman service
  + -1 more
After I approved the quote for the first property and the work did not start for a week to ten days, I called back and was told that some emails had gotten screwed up and that they were waiting for a part but work would start soon. After another week or so I called back. I gave all my information and was told that the issue would be looked into and someone would get back to me. No one called back that day or the next. I called again, no less that 3 times and gave my information only to never be called back. To this date, no one has done any work or called me back to let me know what is going on. It has been over a month since my initial call to Mr Handyman. Needless to say, I am going to find someone else to do the work. As far as I know, no one has even gone out to the second property to look at the job. No one has ever called me back with a quote.
Description of Work: I contacted Mike at Mr Handyman in late June 2015 to get a quote on some repairs for a rental property. We met at the property on June 29th and he took a look at the scope of work and got a quote back to me the following week. At that time I also asked them to get me a quote at another property for a different job.

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
1.0

$800

joe Q.
05/2015
5.0
ceramic tile, handyman service, woodworking
  + 1 more
DELIGHTED WITH QUALITY, SKILL, AND RESOURCEFULNESS, AND WILLINGNESS TO COLLABORATE WITH AN EDUCATED EYE TO COST EFFECTIVENESS.
Description of Work: REPLACED AND REFITTED SEVERAL CERAMIC TILES AROUND AN UNDER-THE-COUNTER MICROWAVE SLIGHTLY BIGGER THAN ITS PRECESSOR, REFITTED TWO OUTSIDE DOORS AND TWO INSIDE DOORS OF 1929 WOOD FRAME HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Stacy A.
04/2015
5.0
handyman service, woodworking, doors
  + 1 more
My dog ate through my door frame in a panic attack! Dan from Mr. Handyman came out and cut out the damage and replaced it, as good as new! Mr. Handyman was less than half the cost of other quotes, and the work was well done! Being a single girl, cost is definitely an important factor in my buying decision! Great response time, friendly tech...even showed up early! I will call them again in the future! Highly recommended! A+++
Description of Work: Repaired a damaged door frame!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Debra C.
04/2015
5.0
handyman service
  + -1 more
Excellent. Everything went smoothly and project was done professionally. I will be using Dan in the future for tiling (sidesplash) in the kitchen and to install a wood floor in the kitchen, dining room and living room.
Description of Work: Installed exhaust fan over stove, light fixture on 15' kitchen ceiling, dishwasher (plumbing was already done), smoke detector, and doorbell. Also added a piece of tile to kitchen backsplash then applied grout to the tile under exhaust fan and the piece of tile he installed. And finally, he repaired a 3-way light switch. He also moved the stove and refrigerator back in place. He also had to hook up line for icemaker during this process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$396

Christopher M.
03/2015
5.0
drywall, electrician, handyman service, remodeling
  + 2 more
Day one, patch about 12 holes, fill in areas around breaker box and first coat of sheetrock. day two. second coat of sheetrock. day three final sand smooth areas (needed hardly any sanding) and texture ceiling patches. Overall the work was PERFECT. Super high quality work. The man who did the work came in, assessed the situation, and got right to work. I will admit it is not an easy task we gave him and thats why it cost so much. in the end they worked quickly and did excellent work which was important because we were trying to get our house ready to sell and didnt want holes everywhere in the basement as an unfinished project. I should have called them a year ago instead of thinking I could do it myself.
Description of Work: We have a finished basement that had a 'non-code' enclosure around our fuse box. we had the fuse box replaced with breakers, the area around the box was a mess of drywall. The ceiling was a mess too from running some new outlets in the kitchen above. Mr Handyman patched half a dozen holes and repaired the area around the breaker box making it look professional.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

J.R. D.
03/2015
5.0
electrician, handyman service, ceiling fans
  + 1 more
We have contracted Deitmar's services several times for various odd jobs around our home. Most recently, he installed a ceiling fan and in-wall safe. He is always professional, cleans up any mess and punctual. We will continue to contact Deitmar whenever we have an odd job - would highly recommend.
Description of Work: Installed ceiling fan and wall safe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

THOMAS S.
06/2014
1.0
handyman service
  + -1 more
They came out and basically wrote down everything that I needed to have done which I thought I could have just given them over the phone. The guy that came out said that could not give me an estimate but someone else would reach out within two days with the estimate. I waited over two weeks and have not heard back from them.
Description of Work: I called them to get an estimate for some masonry, plumbing, and fencing work.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
1.0
punctuality
5.0


Response from Mr. Handyman of Cleveland's Northwest Suburbs
We have no record of receiving a call from this customer at that address regarding anything. We often conduct estimates over the phone when we sense that customers can be specific enough with describing what they want done. We'd be more than happy to help you with any project if you contact us at our office number.

Susan & Terry B.
06/2014
5.0
handyman service, ceiling fans
  + 0 more
good job...on time and professional..and cleaned up the mess...
Description of Work: replaced my bathroom exhaust fan and installed a vent to the outside.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Danielle S.
06/2014
1.0
handyman service
  + -1 more
Mr. Handyman never showed up for his service appointment. Please do not schedule with them.
Description of Work: It took weeks to schedule a service appointment with the Handyman and he never showed up for his appointment, calling an hour and a half after his scheduled service.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Mr. Handyman of Cleveland's Northwest Suburbs
It didn't actually take two weeks to schedule the appointment. At the time Ms. [member name removed] called to schedule an appointment our schedule was backed up approximately a week and half. Regarding the appointment time, we do the best we can to provide realistic appointment windows and for the most part we do a very good job. However, in this case our technician was delayed because of his first appointment that day. He should have called ahead to inform the customer he was going to be delayed. There is no good excuse for our part. We apologized to the customer and tried to reschedule the appointment, but they declined that offer.

Matthew N.
05/2014
1.0
handyman service
  + -1 more
Called twice and left a message twice the week of 5/5/2014. Never got a return phone call.
Description of Work: N/A

Rating CategoryRating out of 5
responsiveness
1.0


Response from Mr. Handyman of Cleveland's Northwest Suburbs
We looked through old call logs for late April & early May. And don't see a call from this customer's name or address. However we did experience some problems with our phone carrier around the same time as some customers reported they were unable to leave messages at times. If the fault was ours, we are sorry that we were unable to speak with directly.

Karen Z.
01/2014
5.0
handyman service, plumbing
  + 0 more
Misc services. Hanging curtain rods, pictures, shelves. Fix leaking shower.
Description of Work: I used Mr. Handyman of Cleveland's Northwest Suburbs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Michael T.
01/2014
4.0
handyman service
  + -1 more
Chose a different contractor based on expedited scheduling requirements.
Description of Work: Provided an estimate to redo a porch in a timely manner that was in the ballpark.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro

TONYA T.
01/2014
1.0
handyman service
  + -1 more
unfortunately I was told he did not provide service on the NE side. Or should I say my home address. Athough the ad states East and West.
Description of Work: .
Rating CategoryRating out of 5

Response from Mr. Handyman of Cleveland's Northwest Suburbs
Member, Not sure where you received your information or who you spoke with. We do not have a record of any phone call from you at the address listed. Nevertheless, we do service your neighborhood and would be happy to discuss any projects that you have in mind by calling our office phone at 440-937-2222


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
Doors,
Finished Carpentry and Woodworking,
Electrical,
Drywall,
Plumbing,
Interior Painting,
Lighting,
Exterior Painting,
Roofing,
Windows,
Ceramic Tile

FAQ

Mr. Handyman of Cleveland's Northwest Suburbs is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Mr. Handyman of Cleveland's Northwest Suburbs accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mr. Handyman of Cleveland's Northwest Suburbs offers free project estimates.
Yes, Mr. Handyman of Cleveland's Northwest Suburbs offers eco-friendly accreditations.
No, Mr. Handyman of Cleveland's Northwest Suburbs does not offer a senior discount.
No, Mr. Handyman of Cleveland's Northwest Suburbs does not offer emergency services.
Yes, Mr. Handyman of Cleveland's Northwest Suburbs offers warranties.
Mr. Handyman of Cleveland's Northwest Suburbs offers the following services: Grout, Tile Floors, Walls, Rotted Wood, Ceilings, Decks, Doors, Dry Wall, Siding, Maintenance Tub, Shower, Caulking, Doors, Decks, Fences, Gutter Cleaning, Locks & Deadbolts, Windows, Screens, Carpentry Cabinets, Countertops, Molding, Trim, Shelving, Ramps & Railing, Attics, Painting, Kitchen & Flooring.
Chimney Sweep, HVAC & Appliance Repair.

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM