Thatcher Heating & Cooling, Inc.

Andrew inspected and serviced my wall heaters, and replaced one wall heater and thermostat on previous visits. He installed a bathroom wall heater on this visit. Each time he arrived as arranged or called to let me know if he was delayed by traffic. He was polite, friendly, and knowledgeable and gave me a lot of useful information about the heating in my condo. He didn't try to sell me anything he felt wasn't needed. I highly recommend him to anyone.

Andrew was very knowledgeable and gave extra advice on how to maintain the home’s temperature. Easy to talk to.

Andrew was awesome and I would highly recommend him to anyone.

Andrew was great - he replaced a thermostat for me and inspected the rest of the thermostats in the house. He also inspected all the wall heater units. He was on time, knowledgeable, and explained everything he was doing. I would hire him again. Highly recommend!

Andrew came in, isolated the problem, and fixed it. No attempt to sell me a new heater, just a new igniter. Quick, easy, and inexpensive.

Comfortable around the furnace, explained what was wrong and gave a good estimate of time and cost. Would hire him again.

Andrew was great. Prompt and solved the problem quickly.

Great service, good at explaining at what he was doing and great cost.

Poor customer service

A professional, polite person who diagnosed and solved the problem with our furnace and worked overtime to meet our schedule. We highly recommend Andrew

Fast, friendly and communicative - Andrew was able to bring our furnace back to life same day even though he didn't have the part needed, he was able to track one down and get it installed quick. While testing, he happily answered our questions. I would definitely recommend for future reference.

On time. Very professional and knowledgeable about furnace. Fast and efficient . Would highly recommend !

He showed up after hours after we hired two other services that both called and cancelled. We were freezing in the house and we couldn't get anyone to come help us. Finally, this guy came after hours. We're old fogies. We were so relieved and thankful.

Overall good & adequate

He got the job done

Extremely reliable and focused. He was also able to listen to my concerns and addressed them. On time, respectful and friendly. His extensive background provided service with added knowledge as he considered the whole heating system rather than making just a few added adjustments.

Andrew is competent, scheduled us quickly, was neat and kind to my pets. He helped us solve a problem that no one else was interested in, and we're very pleased.

Fast, courteous, and honest service!

Andrew was very prompt and skilled. Through some mis-communication, vent hood duct work was placed in the wrong location. Even though it was not his fault, Andrew came the next day and remedied the problem.

Andrew was great to work with. Thorough, fast and effective.

Besides doing good work, he was pleasant and explained each step of the repair.

Pro was knowledgeable, efficient, cleaned up job site and went above and beyond.

Andrew was fantastic! He stayed until the job was done! I found no mess left as I do with most contractors. I highly recommend him!

He came the day I called (Labor Day) and repaired the problem by the afternoon. It turned out to be easy and inexpensive ($110). I couldn't have been happier!