Starner's Heating & Cooling

I have been using them since 2008. I bought a contract for spring air conditioner service and fall furnace service.

James Starner has been amazing!!! Helping me work with my insurance company after a storm damaged my air conditioner. Very honest and thorough,from the estimate through to completion. I am very pleased. If you are looking for a heating and cooling company I would highly recommend choosing this one. I will use them again.

My family woke up to a cold house and realized the furnace was not working.. I called Starners at 8 am and had someone in my house diagnosing the problem at 9:45 am.. The tech figured out the problem that a leak was occurring inside.. He applied silicon bonding and the whole call was under $100. Great experience

He was very responsive and he called back right away. He made an appointment and came for the appointment. We've talked to him couple of times since then and we like the presentation he gave. He was very professional and right now, we are just thinking about the cost and how we want to proceed from here.

I've been using them for over five years. They check my furnace. They take care of it, whatever the coolant is in the spring time. If the igniter needs to be cleaned in the fall, they clean the igniter. They provide excellent routine maintenance. I'd give them all A's.

The AC seemed like it was running for a very long time and barely cooling the house at all. After some research on the internet, I was able to rule out dirty filter (recently replaced), dirty condenser unit (hosed off what little dust had accumulated), thermostat needing reset, condenser breaker needing reset, and dirty coils inside the main unit (removed panel, visual inspection seemed fine). I figured it was either low refrigerant or a larger issue and needed a professional either way. I called on a Monday and had a service call for the next day. They called before coming over, 20 minutes into the window of time, and Bill (I'm almost certain that was his name) was at my door shortly thereafter. He listened to me, then quickly went to work and took care of the refrigerant issue. He took the time to explain why I wasn't seeing other symptoms I had read about and answered all of my questions. Everything went wonderfully and the price is plenty reasonable to me, so I will definitely be calling them if I have any other issues with my heating/cooling system.

We have used Starner since we moved here about 19 years ago. They are great! Cannot remember the exact date or cost but it I believe it was under 100. Even with coupons and offers in the mail we will stick with Starner!

Everything went smoothly except the guys who hauled away the old unit dripped Freon on the driveway. Luckily, it washed away after a while. The owner came out and confirmed that it would go away eventually. But the installation went well. We purchased the unit from them as well. We purchased a Ruud system from them. We have had no issues with the unit since. In addition, we really like Greg who comes out to do the twice a year service!

funny enough, Scott called just as I started to write this review to follow up and make sure my heating with working again. I called at 11 30 on a Friday night, and Scott came right out to repair my furnace. I had just come home from being out of town, and my house is very cold. I appreciate the fact that he came out that night and I didn't have to sleep in a cold house. I have used Starner heating before, and they have always provided very,very good service. I would definitely use them again. Thanks, Scott, for helping me stay toasty!

Called the company at 7:50 am on 1/8/14 telling them I had no heat and couldn't figure out what the problem was since my furnace was only 2 years old. They came out at 10am that same morning to check out the furnace. Scott was there only 10 minutes and figure out my problem. A bird had fallen through the chimney and lodge in duct work which cause the furnace not to kick in. Needless to say once that was corrected the furnace worked like it should.