A to Z Dependable Services

The workers arrived on time, did a thorough job and the results were excellent. They wore booties into the house so as to not track dirt in and were very professional, friendly and courteous. When they presented the bill, it was not the same as the estimate. They called the office and found out the estimator had not calculated the job properly but they honored the estimate anyway. It was only a matter of $20 or so, but I was impressed with how it was handled. I would not hesitate to use their services again and would recommend them to family/friends.

This happened on a Saturday. Every company was very busy, lots of flooded basements. A to Z techs were not able to get to me till 9pm, but they not only showed up (instead of putting me off till Monday) but were energetic, cheerful and ready to work. Didn't finish till after 10pm but fixed my problem. Made a horrible situation go away. Very pleased.

Arrived earlier than expected, which was great for my schedule. They were thorough & professional. They explained the situation, the problem and then resolved it. Again, A to Z responded to the situation and the quality of their work was outstanding.

On time, professional and price was reasonable. Took the time to explain what was wrong. Great Company. Chris & Harry great people.

Dispatch was very professional and kind and set up appointment quickly. Plumber, Charles, called about 10 minutes before he was to arrive. He arrived exactly when he said and when the dispatch promised. He is very professional, told me what he would do, told me not to worry that they would fix it. He did the job quickly and left the area cleaned up. A-2 has been to our home several times and they always do a great job!

From the dispatcher who answered the first call t the service professionals this was a great company. They were honest, gave estimates in line with the cost of the work, came early for the job and handled what was expected of them. I did not need to stand over them, and stress about every thing that was going on. They followed the instructions that they were given, and they did not need reminded about closing door, shutting off lights, checking things, or walking on carpet. This was a great experience compared to the last 2 sump pump replacements that I have endured- and they have certainly earned my business from here out. I am glad that I checked for plumbing professionals on Angie's list. This saved me a huge amount of money and aggravation, and gave me a go to plumbing service that is dependable, courteous and price conscious. Amen!!!

They came here in good time. A young kid in about his early twenties came to the door first while the senior guy stayed out in the van. The younger guy tried first to open the drain and had trouble getting the snake through,then he went out and got the senior guy to come in and take a look,he came in and tried and wasn't able to get it either. The younger guy said is that ok I couldn't do it and the senior guy said thats ok it's not my drain. So than we have to go up to the roof and they ask me if I had a ladder,I said yes and had to go get it out of the garage for them and I have a bad back,well I was outside helping the younger guy,while the other guy was inside trying to push the snake through asking us if we could see it coming out. We couldn't so the younger guy tried it from the roof still couldn't get it through after numerous tries,then the senior guy climbs up there and is able to get it through the whole took about an hour and a half,so he filled the sink up with water and I went in the basement to check for leaks nothing I left the house shortly after that and came home later and thought I saw water in the basement again so I went upstairs and looked under the sink there was a pin hole in the metal pipe,so I called them back and ended up talking to the owner he said,they would have to charge me again to come back out and gave me some ideas how to fix it myself meanwhile I look under the sink again there are more leaks than I had originally,from all the taking things apart and putting them back together. Looks like i'm on my own. I will not be calling them back unless to take to court,and I would probably lose,also I was charged forty extra because they had to go up on the roof. The owner said he would have to talk to the guys that were here,if they could remember the job they did,they were just here!!

Nice job by plumber Jeff. On time, worked quickly, and was very professional. He checked everything after to insure proper installation. I had checked out several plumbing outfits prior to calling A to Z their price was slightly lower than everyone else plus they had great reviews. I would definitely call them again.

Plumber called before arriving and identified himself and the company. Plumber (Chris) has an Excellent customer service personable skill set and used humor appropriately. ***Plumber made very neat cuts into plaster to access improperly recessed pipe fitting required to remove old trap arm. Plumber cleaned up as he progressed and carried all trash and used materials out with him. I needed only one moist paper towel to cleanup fine dust from the bathroom floor. Chris suggested I ask the company for an estimate when we replace plumbing in bathroom and advised that I insist flange be correctly installed when toilet is removed and reset. * noticed after plumber from another company replaced kitchen faucet and kitchen trap arm behind the plastic trap. ** previously fine but, slower draining and stuck lift rod were noticed SAME day and week later, respectively, that plumber from another company had accessed this sink. Drain time had increased over months' time.

I have used A to Z twice now and both times they were great. The last time was during the recent string of storms. At 11 pm I lost my primary sump pump. The backup was holding on but I was nervous. I called them. They quoted over the phone the cost of an emergency call and then told me how soon they could get there. The weather was terrible and they called to let me know that the roads were slowing their progress down. All said though, they got here and replaced the pump. First class job. Have a list of things now that I am going to have them quote on a non-emergency basis.

He was very professional and courteous. I would recommend them highly. They did a good job. They were able to come out quickly and do what I needed done.

The house we needed work in is a rental property, and they communicated with the renter, and us as to arrival time, etc. Punctual, and able to explain the problems, and what it would take to fix. Cost in line with estimates. Had another problem at the same house a month later, and they promptly took care of it. I was unaware that their work had a 30-day guarantee, however, and it was just luck that I called within that time frame. It turned out to be a separate issue, but it would have been nice for both our tenant and us to know that. I also had to ask for an invoice to be sent to us for the work that was done. All in all, happy with the work, and will use again, if needed, and would recommend to others.

It went well he showed same day in timely manner. Something had clogged the toilet and it took him a very short time to unclog it. Haven't had a problem since. I've used them in the past also and would call them again if needed.

They arrived on the day they promised. They got to work promptly, did all the work necessary. Finally, they finished @ approximately the time they estimated. They left our yard in as good of condition as possible. We have already recommended A-Z Plumbing to friends and neighbors. We would gladly recommend A-Z plumbing to anyone who needs the services they provide.

There's some clog in the pipes from the bathroom and have problems down in the drainage in my basement. They've always been really prompt and done good work for me.

Overall, it went very well. Appointment was scheduled quickly and problem was resolved at a very reasonable cost.

EXCELLENT - I WOULD CALL THEM AGAIN IF NEEDED.

Overall every thing went very good. Workers were professional and cleaned up after themselves. They put cloths down over the carpeting that they needed to walk over. Swept up any dirt on my hall tiles and in the laundry room where all the digging took place.

Very well. Overall the entire service required less than 2 hours.

Briefly, I decided to get a second estimate. i contacted the service which had worked on a similar problem at the home of my next door neighbor. The work done for my neighbor had been successful and my neighbor was completely satisfied. When I contacted this service (Morris Drain Service) I was impressed with the explanation of the problem and the estimate seemed reasonable. I decided to employ Morris Drain Service and have been very satisfied with the services performed and the cost of the services.

We know NOTHING about plumbing, we just knew there was water on the kitchen floor so we knew we had a leak, SOMEWHERE! A to Z came highly recommended so we gave them a call and they came out on Dec. 31, 2012. They were supposed to find and fix the leak, also, my hot water tap thingy was just spinning with no hot water coming out of the tap. We had a leak in the actual pipe going into the basement so they did find that, fix, and replace that. They repaired my handle for the hot water so I could at least get the hot water to turn on, that said, they nicked up the brushed nickel finish on the handle so it began to rust out almost immediately. After washing dishes the following day, I noticed that my kitchen floor was wet again. Thinking I just had spilled some water, I blew it off as it wasn't that much water. The following day, my floor was wet again after washing the dishes. My husband checked under the sink and the drain into the repaired pipe was leaking all over. The very next morning, the repaired handle broke again and would just spin without turning on. Anxiety level through the roof, we called the company again, they came out, said that they could not fix my handle and left. My husband repaired the leak thanks to the hardware store. This company came out and did only what they 'had' to do. I will never call them again, not only did they waste my time, my dogs and I sat in the car because the temp was below freezing for over an hour because the man was afraid of dogs. He asked me to leave them outside for over an hour with temps below freezing, if I would have had some warning about that, I would have made plans for them to be at my Mom's, the temps were to cold for them to be out for over an hour, for him to ask me that, I thought, was just rude. If my dogs were going to be a problem, they should have told me that when I called to have them come out to begin with. Overall, they only fixed what they 'had' to, did more damage than they repaired, and left me with no hot water. In the end, I was still in the same boat, a leak, no hot water, and minus $100.00.

Good guy, seemed like he cared and always interested in doing a good job. Really knew what he was doing and was knowledgeable. Really easy to work with. Price was good and didn't try to milk the job.

A to Z Plumbing arrived on time and completed all plumbing work as planned. Work was very well performed, on cost, and on schedule.

They were punctual. It took them two days to complete this job. I will continue to use this provider in the future. Yes, I would recommend them to other members.

Their pricing was reasonable and they were quick to respond to my call. They did a very good job; it did not take them very long and they were professional.