Central Ohio Garage Door is a full-service, family-owned and operated door company. We provide expert sales and service on the highest quality garage doors available on the market today. We feature Clopay Doors, the full line of industry-leading Garage Doors that has earned a reputation of high quality and outstanding overall value from residential and commercial customers alike
everything went very well from start to finish. there were no problem at all.
Description of Work: they replced my garage door and opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,150
JUDY S.
11/2012
3.0
garage doors
 + -1 more
came on time. not very interested in questions about condition of doors. after he left the door dropped hard. did not call back and did not want him back
Description of Work: over all look at garagedoor . greased coils
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$50
Response from Central Ohio Garage Door
We came out, performed exactly what the ad was for, a tune up and inspection. All the questions were answered, and recommendations were made for further necessary repairs. Unfortunately this customer was not interested. We are sorry they weren't happy, but we will continue to tell people the truth about there door and what it needs. Please read our other reviews for you confidence in us thank you
Rachel W.
11/2012
3.0
garage doors
 + -1 more
Serviceman came and was late and then made me come out to the parking lot instead of coming to my door. I advised him I was having back surgery. He then took 5-10 minutes max to service my door. He then looked at the print out of the deal as if he did not believe me. The worst part is that he did not check to see if the issue was resolved and left. The door continued to open on it's own even though he told me the issue had been resolved. When I contacted him later he did come out and check the door and then said that he could not assure it was resolved. It took a third contact from a male relative to get information about alternatives to fix the issue. Had he handled things differently I would have hired him to fix the issue - I did not trust him. I found this company to be unprofessional and not helpful in resolving my issue. I would not recommend them.
Description of Work: Inspection and Maintenance deal from Angie's List
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$50
Response from Central Ohio Garage Door
All that could be done, was done! As the customer stated, we did come back twice to try and help but the correct way to fix the problem permanently was to replace the old disfunctional opener. They did not opt to do that. Sometimes customers expect us to be magicians. And sometimes equipment just runs its course. The only difference between the customer and her brother (the male caller), is that I believe he understood the problem. After explaining the issue with him, he understood and said he would talk to his sister and call me back. He did not! In regards to someone coming outside to see the problem, it was her sister who drove up in a car, not the customer with the upcoming back surgery. Unfortunately this customer did not really understand there problem, because there review would match all the others. I'm sorry they weren't happy, but we have learned in business, is that is impossible to please everyone. Please read our others reviews for your confidence in us and our service, thank you
SUSAN P.
11/2012
5.0
garage doors
 + -1 more
He came out when he said he would, and said that all that was needed was some lubrication. He did this and it fixed the noise problem. He was friendly and quick about fixing the problem. One thing that was a negative, he pulled off a sticker that was on the garage door from a competitor and threw it away without asking. I know he would like people to call him instead, but I might have had a reason to have the old sticker there as well. Not really a big deal, but best not to assume that's ok.
Description of Work: Came out to look at noisy operation of garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Mark L.
11/2012
4.0
garage doors
 + -1 more
6 months later a spring broke. I called another company who had given me a lifetime warranty on the spring the last time if broke. This repair guy paid special attention to the main bar holding the garage door was getting ready to shear off because the door wasn't installed properly when it was first installed - 16 years ago. I feel the Central Oh Garage Doors guy should have recommended that the main bar should have been replaced when he did the original service.
Description of Work: Service man was prompt and very friendly. he pointed out some potential issues but did not recommend any additional work. He cleaned the rollers, greased the roller guide, and balanced the door.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$49
Response from Central Ohio Garage Door
We can't predict a future break in a spring or bearing rubbing on a pole. We serviced the door properly and saw no problems at the time. Also whatever company he used after for the spring change, lied to him, because there is NO such thing as a lifetime spring change. It is a falsity in the industry that has been improperly taught to some installers for customer confidence and extra charges. The fact is a spring had only a cycle life guarantee that generally comes with a 5 year warranty. The installers like to say that springs with a 20,000 cycle life are lifetime warranties. But they are NOT! You can never know how much a family uses there door. 20,000 cycles could be 8-10 years if you use your door 6-8 times a day, as most families do. So unfortunatly, this customer was misled.
Janet F.
11/2012
5.0
garage doors
 + -1 more
I had concerns about space around the garage door where light was entering the garage and was advised the light was actually coming from the door panels and there was no adjustment needed. He lubricated door components and that was it.
Description of Work: The gentleman checked the whole garage door and its components and lubricated where needed; told me everything was in great shape and that nothing really needed adjusting.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49.99
Andrew M.
11/2012
5.0
garage doors
 + -1 more
Very well organized. Phone calls and text messages were sent to confirm on time arrival and completion of work.
Description of Work: This company was extremely responsive in helping me out. I called for a garage door inspection and it turns out I had a broken spring that was hidden in a tube I was unable to see. Instead of getting a whole new overhead motor unit, Bruce was able to diagnose my problem and recommend a spring change. This saved me over $150 dollars and he also showed me how to maintenance the door semi-annually to prevent the springs from breaking. I would defiantly use this company again and would recommend them to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$220
SALLY A.
11/2012
5.0
garage doors
 + -1 more
RaiGentleman came out, looked at two overhead garage doors. I raised and lowered the doors and he sprayed the door hinges and looked at springs. He did inform me that one was over 15 years old. He did not try to sell me a new one.
Description of Work: Looked over two garage doors as I raised and lowered. He checked out springs and sprayed door hinges.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
David B.
11/2012
5.0
garage doors
 + -1 more
They came out and performed exactly what they advertised. Professional, prompt and helpful. We requested an estimate to replace our garage door opener and received the quote on the spot. Very reasonable. We have not installed yet but plan on it in the near future.
Description of Work: This was a Big Deal promotion. Tuned up our garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Kelly B.
11/2012
4.0
garage doors
 + -1 more
After I left two voice mails, I was able to reach Central Ohio on the third try. Once I was in contact with them, they called back promptly to schedule my appointment. They arrived on time and were done in less than 30 minutes.
Description of Work: Central Ohio Garage Doors completed a garage door tune up, including replacing the nylon rollers. My door was slightly askew and didn't close flush to the threshold. It rattled a bit as it opened and closed. After they adjusted the springs and pulleys, checked the hinges, the door is much quieter and closes flush.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Virginia M.
11/2012
5.0
garage doors
 + -1 more
Bruce was very responsive and honest. He performed the work very quickly and efficiently. He also did not try to sell me products I did not need. Very good experience.
Description of Work: Bruce performed a garage door tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$49
PATRICIA O.
11/2012
5.0
garage doors
 + -1 more
they scheduled the next day- no problems
Description of Work: Used coupon towards replacing broken spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Robert A.
11/2012
5.0
garage doors
 + -1 more
Not only did he do a quick and superb job, the difference iinfunction and noise is incredible. This door was the largest of the two and I'm planning to have him do the other one also. When I mentioned that the previous garage door company did a sloppy job of replacing the spring unit and providing adequate tension, he adjusted it to work perfectly for me and at no additional cost. This company is superb and you can tell that not only are they professional but the take a rare pride in doing the job right the first time.
Description of Work: Replaced all metal rollers wtih quiet nylon rollers and adjusted overhead door spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
PEGGY M.
11/2012
5.0
garage doors
 + -1 more
Everything went fine. I was very pleased with the gentleman. He did a great job. I would use them again in the future.
Description of Work: I purchased a Big Deal for $49 for Winter Garage Door Tune-Up and Inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Larry P.
10/2012
5.0
garage doors
 + -1 more
responsive, professional...returned for another non-related issue with the door a couple of months later and didn't charge us! Highly recommend.
Description of Work: Checked and corected malfunction of existing garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
tim C.
10/2012
5.0
garage doors
 + -1 more
My door would not go all the way down. He did what I paid even though that was not the source of my problem. He then fixed the problem at no extra charge.
Description of Work: This was a Big Deal for $99 for Garage Door Quieting/Reconditioning Package Including New Rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Larry H.
10/2012
1.0
garage doors
 + -1 more
Bruce was late and as soon as he got here he was in a hurry to get to his next job. T
Description of Work: Reconditioning...what he did was the very minimum of what was in his advertisment.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$150
Nancy M.
10/2012
5.0
garage doors
 + -1 more
The garage door is completely silent and that hasn't happened for years.
Description of Work: I purchased a Big Deal for Garage Door Quieting/Reconditioning Package Includes New Rollers!
Rating Category
Rating out of 5
Yes, I recommend this pro
$99
Sheri K.
10/2012
5.0
garage doors
 + -1 more
They responded quickly and were prompt for the appointment. Explained what he did and what issues I had. Very professional and polite.
Description of Work: This was an Angie's list big deal , inspect and service garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Keith A.
10/2012
5.0
garage doors
 + -1 more
Our garage doors are 10 years old - the original ones from when we built our home. We have 2 garage doors, both are larger than standard size. The larger of the doors has always been noisy (at least for my wife's tastes...). When he was done, he had replaces 2 broken hinges and, most importantly, got the door to be noticeably smoother and quieter than it was before! He noticed an issue with the rail the rollers ride on and made some quick adjustments that made the door move noticably smoother and quieter! I am very pleased with the results and feel better that the garage door opener is under less strain as a result of his adjustments. Great job!!!
Description of Work: I purchased the garage door tune up service offer from Angie's List. I was able to schedule the appointment at a time convenient for me and he arrived very punctually and called ahead to let me know he was on his way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Paul M.
10/2012
5.0
garage doors
 + -1 more
They gentlemen came on time, was polite, and did the tune up. He also discovered that my spring was broken and gave me a price that I could check against others. He came back on time for the second appointment and did a great job.
Description of Work: I purchased a deal for a garage tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
GARY & NOELLE H.
10/2012
5.0
garage doors
 + -1 more
I got the Angie's List Deal for the garage door reconditioning. I called to schedule the service and they came out the very same day! The technician was very knowledgeable, and the service was quick and clean. My garage doors are quiet now!
Description of Work: Reconditioning of current garage doors. New wheels, inspection and lubrication of all moving parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Wendy R.
10/2012
5.0
garage doors
 + -1 more
Great - it took them less than an hour and my garage door is very quiet now.
Description of Work: They performed full maintenance of my garage door and replaced all rollers, etc. Its so much quieter now!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Ruth G.
10/2012
5.0
garage doors
 + -1 more
Central Ohio Garage Doors came to home to fix this issue by spraying the rollers down and they provided some great advise so we know how to take care of this issue in the future. They did a good job and were very nice.
Description of Work: Garage door was having a lot of noise and we purchased a Big Deal for $99 for Garage Door Quieting/Reconditioning Package Includes New Rollers!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Dave C.
10/2012
3.0
garage doors
 + -1 more
I didn't ask for an estimate at first and he did not offer one after we agreed to the work. He didn't explain a lot of what he was going to do. I thought he was going to replace the motor, but they had taken the whole thing down. I was in a bit of a shock. I had to call them back because the overhead light on the garage door was not working. He came out fixed it and was gone. I wanted a warranty on the work. I checked my receipts as they needed serial numbers. There was no information on the first receipt just the amount I paid. I called them back, he showed up a day earlier than agreed. I brought up the fact the door sticks when you open it. He said that it was probably because it was hot. I explained that it was cold. He then said that it was probably because of the insulation that's on the door which was a known problem and that he would have to perform a service call later to fix it. I decided not to go back to him because this should have only been one visit not three and should have been taken care of the first time. He did not give me the bill of sale the first time which was very odd. I've never had anyone not do this before. He did help me with the serial number and how to process the warranty. He is a friendly guy though
Description of Work: I had them come to check out my 11yr old garage door.
Rating Category
Rating out of 5
quality
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$350
Response from Central Ohio Garage Door
this was a good job, and nice customer. however, to clarify i must tell our side. we first went to the customers house for an inspection and service. at that time we told the customer that the motor was eventually going to give out, because it was intermittenly working. sure enough about 2 months later they called us back to schedule for a new motor to replace the old one. we had previously discussed the price, so we were under the assumption that when he called for a replacement he was aware of the price and that it was a complete replacement, as we had discussed before. when we replaced the opener we took his existing light bulb that was working and put it in his new one. it was working fine, but apparently went bad after a few weeks. so the customer calls us back about the light bulb (that he could have replaced himself), and questions about his warranty. he said he couldnt find the warranty info in the manual he was given. so he ask us to come back and show him, because he couldnt find it. normally this is not what we do, but for customer service sake we schedule to go out and help him with it. so we get there a day early, and wouldnt you know, the warrant info was right where we told him in the manual, that he overlooked, and he had a new light bulb that he wanted us to screw in. it is a little dissappointing to read his report, seeing as how we went above and beyond to make him happy. it is never the resposibility of a company to set up a customers warranty info. we actually went back to put in his new light bulb, and read to him what was in plain sight. most other companies wouldnt have gone back for what is the customers responsibility.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors
FAQ
Central Ohio Garage Door is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Central Ohio Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Central Ohio Garage Door does not offer free project estimates.
No, Central Ohio Garage Door does not offer eco-friendly accreditations.
No, Central Ohio Garage Door does not offer a senior discount.
No, Central Ohio Garage Door does not offer emergency services.