Home Solutions Handyman

This company did a great job both times, the workmen were quite punctual, very pleasant & performed all work as promised.

There are 6 steps, and they stopped the railing on the 5th step. When I asked about it, they said they could add on to the railing, but it would cost extra. I don't think I should pay extra for their mistake. I emailed them and said I did not want to pay more.

The lady I spoke with over the phone was very nice, but the gentleman who came out to give me an estimate spoke in general terms about what it was going to cost me to repair my gutters. He didn't bring a ladder to look at the actual work. He then told me, he would have to charge me to have someone come out to bring a ladder and do an inspection. I thought that this was the wrong thing to say and he advised me that he wasn't going to pay to have someone come out to bring a ladder just to perform an inspection. I told him, he should have already had a ladder with him to perform the inspection when he came out. I would absolutely never call them again.

Everything went very well. The work was essential done in one day. All old parts were hauled away and everything was left very tidy. I could not have gotten this cooperation and follow through from my husband.

Dan was awesome. He was very professional and did great work. They said it would take a week and were done with everything in three days. Their price might of been a little higher than others but it was done right the first time. We definitely got what we paid for. They seem to have a lot of integrity in the work they did.

Came a little after time frame given, bud did let me know. Was very polite, left no mess. I'm not sure if cost was high or not. First time I've had this work done, but was similar to other estimates obtained.

Rotten sills and window molding was discovered by house painters and needed immediate replacement. House painter recommended this House Doctor's franchisee who came out the next morning to look at and bid the work. His carpenter came out the same day to begin work. Difficulty getting material for the half round window molding looked like it would delay the work up to 2 weeks. However, the carpenter and proprietor worked the phones to track down the material and the carpenter came the next day and completed all the work. The Carpenter, Mike, was very skilled, courteous and detail oriented. In both damaged windows, he worked to ensure complete water proofing and tight repairs, using high grade cedar and ruberized molding for the replaced sections.

The estimator was prompt and professional. I had confidence that the work and materials would be high-quality. It a was very close decision, but I ultimately went with a competitor who demonstrated a slight bit more attention to detail on describing the work that would be done and the attention to detail that would go into it. The price was essentially the same as the competitor I chose, but slightly higher. Overall, I was very impressed with the estimator and the company. I will definitely call them again if I have a similar need in the future.

Constance (in the office) and Dan Landon, the owner, responded immediately to our request to get an estimate for various jobs we needed done. Dan was very patient with us as we changed our minds a couple times on the work, and Constance was very easy and fun to talk with on the phone. Dan even fixed a pesky doorknob and storm door when he came to our house to provide an estimate of the work. Steve came to our house actually a bit earlier than we anticipated and went through all the work that needed to be done. We were extremely pleased with the work completed by him and Sean. Steve stayed quite late the last day to finish everything up so he wouldn't have to drag the work out another day. We were completely comfortable with having both Steve and Sean in our home. They are obviously very professional and trustworthy. I would not hesitate to have Steve and Sean do more work in my home.

They were here within an hour of it happening. They boarded it up. They did a great job. They ended up measuring it and replaced it .

One of the problems was that the guy came to give me the estimate apparently didn't communicate his visits with the guy who was going to do the work and so when he came he didn't know what he was supposed to do. He was supposed to be here at 9:00 and didn't show up until around 11-11:30. I was hoping to get out of the house and I had to stick around and wait for him to get finished. When he finished the job, it was actually very nice. The carpenter said that I should put horizontal strips up the ramp and I told him that that sounded great, but that was never brought up again. I called and got a hold of the man who does the estimates and explained that to him about the strips. I have never heard from him since. The carpenter did a fine job, I think the man who does the estimates is where the problem is.

I needed the caulking around the bathtub removed (the professional re-modelers did a horrible job) and replaced. My front door was badly weathered and needed to be re-sealed. Shawn (who was wonderful by the way) did an outstanding job of laying a bead of caulk that not only looked good, but also was a much better color match than what was there. The front door was only supposed to need a light sanding and re-varnishing. As it turned out, he ended up having to sand it all the way down and re-stain it before he could varnish it. It looks great now. I was very pleased with his efficiency and craftsmanship and will definitely use him again. Although the work was more than expected, they did not charge me any more than the original estimate.

It was a very professional operation. The person who came knew exactly what he was doing and simply went about his business. He was pleasant and did a very good, thorough job. It was done timely and within the time frame previously agreed on. All in all, it was a very enjoyable experience. I congratulate them on being top notch.

Workman came and gave an estimate, then took the cabinet door with him to get a new hinge. He returned the next day to replace the door, did an excellent craftsman job. We especially appreciate that he was willing to come after 5:00 PM since my husband and I both work and could not be there earlier in the day.

Not pleased with the experience at all.

I emailed them with a request to have an estimate and they promptly responded. However, on the day of the scheduled appointment for an estimate, no one showed up.

Chris & Sean were very professional in their work habits. The work was completed in a timely manner, and they did all the clean up when they finished. A totally good experience for me!

Cooperative office staff, understanding of concerns. Work done professionally and cleanup was complete.

Dan came out in a timely fashion to provide the estimate. I took him through the house explaining the repairs and I found him a bit "pushy." When I showed him the door in the bathroom, he said it couldn't be fixed. It would have to be replaced and would provide the door and stain it. As he was leaving, he noticed the door stuck and said he would recaulk it. He said he would put the estimate together and get it to me in a day. The estimate was mailed and I thought it was high. My husband and I discussed the different estimates and decided on just putting in doggie door. I called the office and Connie(?) said she would contact Dan. She called shortly thereafter to tell me that Dan said he couldn't do just the doggie door ($264) because it wasn't worth their time and cost of gas, that if I added a couple of hundred dollars more he could do it. I thought that was just an ESTIMATE. He did work for other clients under $500.

They put up a wall, french doors and built a new closet.

Dan was extremely polite & professional. He showed up right on time, brought his laptop & printer with him, & after he'd surveyed the work to be done, he entered the measurements & printed me a quote. I about choked, though, when I saw the $5100 price tag. It was a about $3000 more than I'd expected to pay for a 6x4 shower stall. When asked about alternatives he said he could have done a fiberglass insert for $4100 (again about $3000 more than expectation). I thanked him & decided to get estimates from two other companies. Both other companies quoted $1500-$1700 for the same job House Doctors quoted $5100. I'm sure they do very good work, but at that level of price inflation, they're not going to be able to demonstrate it to me.

The work was overpriced and not properly completed in several areas. For instance, the downspouts are still blocked and a gutter still overflows the dryer vent was not replaced.(only its exit cover was) The garage door opener was not replaced, but only removed. The workers tried to cut corners, and were totally unresponsive to customer dissatisfaction with the quality of the work. We would certainly never use this company again, and strongly recommend that no one else use them either.

They arrive on time with all of the necessary materials to complete the required jobs. The work was performed by Sean Hammann who did a very good job. He appeared to work very efficiently and seemed to completely know what he was doing as it related to the required jobs.

The estimator was efficient, and left us a written quote. He followed up as the two handymen worked all week. The handymen were very friendly, worked very hard, and have multiple skills, saving us the hassle of having to contract individually with painters, electricians, etc.

The task to be done was reviewed before work was started and a walk around done after completion.