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MR. DOOR & COMPANY

Garage Doors, Doors

About us

Mr. Door & Co. is a family owned company. All work is done by Mr. Door employees, no subcontractors. Estimates for new garage doors are free.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Sales, service and installation of garage doors and electric door openers. Repairs: torsion and extension springs, cables, rollers, hinges, bottom seal and perimeter weather seal. Clopay, Genie and LiftMaster parts.

Services we don't offer

We do not do electrical work or major renovations of garages.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.830 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
3%
3
0%
2
7%
1
7%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 26-30 of 30 reviews

JOANMARIE AND CLARK B.
01/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: We were amazed to be offered a same-day appointment. We scheduled for the next morning. Zoran called to say he was on his way, and arrived promptly. He explained the problem well, showed me what was wrong, and offered options to fix it. Our original installers did a poor job with cheap parts. Zoran replaced parts (spring, cables and rollers), added an additional brace for a track, and rebalanced the door. It works better and more quietly than when it was installed. He gave an estimate and quickly finished the work, which is guaranteed for life (parts and labor). It was an expensive, but necessary repair, and we are pleased with the outcome. I wish we had known of the quality of Precision Door when we originally replaced our old wood garage door. Lesson learned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$790

Response from MR. DOOR & COMPANY
Mr. Door & Co. did not do any work for the [Removed Member Name] on 12-07-15. We will go on the record to say: "springs, cables [Member Name Removed] rollers should NOT cost $790.00. Mr. Door & Co would have charged approx. $330.00 for the same work described in the review if indeed that was the type of repair needed. Please note: we worked with Tom Meyer at Channel 3 News (air date 11-25-15) about door companies "ripping off" customers. Precision Door also has a track record of over selling [Member Name Removed] over pricing their customers. Thanks, Dan

Marlene C.
05/2015
2.0
garage doors
  + -1 more
unknown
Description of Work: icalled company,woman answed the phone took my info and said someone will get back with me the next day.no one has called me to this day. i used another company. bad business not calling a customer back.
Rating CategoryRating out of 5

Response from MR. DOOR & COMPANY
I tried to call Ms. [member name removed] on both April 1 and 2 but I was told that I had a wrong number. I apologize to Ms. [member name removed] for not getting back to her. I must have written the number down wrong and was not able to contact her. I am truly sorry for any inconvenience my error caused her.

Shelley L.
06/2014
1.0
garage doors
  + -1 more
unknown
Description of Work: Came to my house to give me an estimate. Called a week later to inquire because hadn't heard back. Said would get back to me. Never heard from them.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Joe Connie R.
05/2014
5.0
doors, garage doors
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

joann R.
03/2012
5.0
garage doors
  + -1 more
very well! Excellent
Description of Work: Very prompt, got estimate on a tues, door put on Friday of same week. Very good service, timely and very friendly. Called to let me know they were running a bit late, which is very important to consumers. All and all very good service! Would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950
    • 1
    • 2(current)

Contact information

8760 Tyler Blvd., Mentor, OH 44060


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

MR. DOOR & COMPANY is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

MR. DOOR & COMPANY accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, MR. DOOR & COMPANY does not offer free project estimates.
Yes, MR. DOOR & COMPANY offers eco-friendly accreditations.
No, MR. DOOR & COMPANY does not offer a senior discount.
Yes, MR. DOOR & COMPANY offers emergency services.
No, MR. DOOR & COMPANY does not offer warranties.
MR. DOOR & COMPANY offers the following services: Sales, service and installation of garage doors and electric door openers. Repairs: torsion and extension springs, cables, rollers, hinges, bottom seal and perimeter weather seal. Clopay, Genie and LiftMaster parts.
We do not do electrical work or major renovations of garages.

Contact information

8760 Tyler Blvd., Mentor, OH 44060


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM