When I purchased this service for my wife and daughter as valentines presents the only confirmation I received was from Angie's list. After almost 2 weeks I contacted the office to see what the procedures were to booking the services. The person I talked to had a completely uncaring attitude. It seemed that she was being inconvenienced helping me. I was told she would send instructions and a form to fill out. I was left with the impression they would be sent that day. They were not sent until the day before and only 1 set was sent for my daughter, none for my wife. They were sent on the Sunday before he appointment on Monday. I had to call that Monday morning to make sure they both still had their appointments. By not sending a confirmation for my wife, my daughter and wife mistakenly thought their appointments were at the same time. When they did not arrive at the correct time, someone called wanting to know if they were still coming. I was at work an could not talk. The person again acted as if I was inconveniencing them. I told her that it was here problem and she needed to fix it as they are the ones who did not send the confirmations as they had promised. As a result my daughter did not get here massage. Given these issues I do not think that I will ever use this service again and would caution anyone else.
Description of Work: I responded to a specials ad. I bought this service as a Valentine present for my wife and daughter.
Rating Category
Rating out of 5
punctuality
2.0
Robert G.
02/2013
5.0
massage therapy
 + -1 more
Very comfortable room, quiet and relaxing, had to wait about 5 minutes
Description of Work: Had sore muscles from a remodel. Wanted to get the knots out. She was very pleasant and did a good job.
Rating Category
Rating out of 5
punctuality
4.0
Yes, I recommend this pro
Barb S.
02/2013
5.0
massage therapy
 + -1 more
One of the best massages I have ever had. The therapist really listened and focused on my requests to treat certain areas more than others.
Description of Work: booked a massage using an Angie's big deal coupon.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
Jude H.
01/2013
3.0
massage therapy
 + -1 more
Initially they were very hard to get in contact with and to schedule with. The massage itself was fine. However, I found the location very hard to find which caused me to be late. Since I was late and she stopped about ten minutes early I did not get my whole massage time.
Description of Work: I purchased a Big Deal for $29.99 for a One-Hour Massage.
Rating Category
Rating out of 5
$29.99
Diana S.
01/2013
5.0
massage therapy
 + -1 more
I arrived on time, they took me on time, she massaged me for about 55 minutes...I purchased 3 more first-time visitor massages...I left!
Description of Work: $29.99 for an hour's massage...a great deal. They also present a "club" plan where you can come back once a month for a reduced amount of $$....but it isn't high pressure. Valerie did a great job...my first experience at a massage!
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
Maria M.
12/2012
5.0
massage therapy
 + -1 more
When I made my appointment, the person on the phone explained that they would send paperwork to my home. I was to fill it out and bring it with me the day of my massage. When I arrived for my massage, I was greeted promptly and told where I could hang my coat. The massage therapist came out to greet me and asked for my paperwork. She reviewed my paperwork and then explained the process to me and asked me a few questions. The actual massage was great and I felt much more relaxed afterwards.
Description of Work: I took advantage of the 1-hour massage Big Deal. I had just been laid off from my job of 14 years and was quite stressed at the time. I would definitely use this company again.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
Sophia Z.
12/2012
5.0
massage therapy
 + -1 more
Crossing Chiropractic has excellent masseuses. This is the third time I've used them. I've had three different people, and each one was excellent. The table has a memory foam mattress that is extremely comfortable, and the room is restful. I loved my massage.
Description of Work: My back was acting up again and I decided to get a deep tissue massage. The practitioner was excellent, concentrating on my neck and lower back.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
TOM J.
12/2012
4.0
massage therapy
 + -1 more
The building was just sort of odd. You have to walk through several treatment areas before you get to the waiting room. Although there must have been an outside door for the massage area, only one person was handling reception for adjacent medical appointments. It was odd. After my wait, I was greeted by my masseuse and the hour-long massage was very nice.
Description of Work: It was a chance for a nice relaxing massage - no problem needs.
Rating Category
Rating out of 5
punctuality
4.0
Yes, I recommend this pro
Michael V. D.
12/2012
5.0
massage therapy
 + -1 more
Provider gave me a short questionnaire to gather information about any special treatment that I would. She reviewed same then escorted me to a pleasant room and gave me time to disrobe and get under the bench sheets. She was pleasant and spoke basically when I spoke to her. She did not use excess oil. overall it was a relaxing experence.
Description of Work: I wanted a relaxation massage and they did a fine job. Provider was prompt and courteous. Surroundings were pleasant.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
Paul S.
12/2012
5.0
massage therapy
 + -1 more
The session went very well. I'd only had one massage previously in my life, and that was way too and quot;light touch,and quot; even though it was supposed to be a deep-tissue massage. The person at Crossing Chiropractic and Massage was terrific. She went over the form I completed to list the kinds of problems I was experiencing was comprehensive, and she told me what to expect. The massage was a rue deep-tissue massage, comprehensive but concentrating especially on the problem areas that I had pointed out. She was totally professional, responding to my occasional questions but not talking my arm off. The atmosphere was quiet and calming, and I left feeling very relaxed and comfortable. I will be a regular customer.
Description of Work: I've had some aches and pains, normal I suppose for someone my age, and I'd often considered therapeutic massage as a way to get some relief. I've done physical therapy for some of these problems, and it has helped. The PT has included massage, limited chiropractic manipulations, and some exercises that I can still do on my own to help. So when I saw this offer, I jumped at it. Unfortunately, other things came up, and I missed the expiration date of the offer. Nevertheless, when I called the Crossing office, and asked if they would still honor my coupon, they said yes.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
MURIEL & DENNIS F.
12/2012
1.0
massage therapy
 + -1 more
After I purchased the massage coupon My doctor was treating me for a chronic illness and advised me to not get the massage.. Instead he referred me to a medical massage physical therapy group instead. Muriel Foster
Description of Work: After I purchased the massage coupon My doctor was treating me for a chronic illness and advised me to not get the massage. Instead he referred me to a medical massage group instead. Muriel Foster Please note I tried to answer the questions with a N/A answer but the overall rating will not give me an N/A as a choice
Rating Category
Rating out of 5
punctuality
1.0
Bruce W.
12/2012
5.0
massage therapy
 + -1 more
Great experience! Would not hesitate to recommend.
Description of Work: Pain relief and relaxation
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
Sangeeta V.
11/2012
3.0
massage therapy
 + -1 more
Severe shoulder pain which was radiating down my right arm. This was more of a massage so it did not completely heal the source of the issue, I later on got some spinal adjustments done after the message recommendation. The massage was for an hour however we did start a bit late .. As mentioned earlier I did have 2 later visits for the adjustments and treatment.. But generally I did not like the idea of how the chiropractor wanted to see me for 3 times a week .... and though I felt relieve that day the very next day the pain was back. I finally moved over to the orthopaedic side and had to take steroids for a week .. but I am happy to report I am much much better... clearly the adjustments weren't getting me any better.
Description of Work: It is a busy wellness center, The massage was truly average. I have had much better massage at some different facilities. It was a deal so I went..but I am would not go again for a full price service massage.
Rating Category
Rating out of 5
punctuality
4.0
Yes, I recommend this pro
HELEN K.
11/2012
5.0
massage therapy
 + -1 more
I do not know - never heard from person who used it.
Description of Work: Purchased this for myself, but ended up giving it to someone who stained her back at work. Never heard if she liked it or not.
Rating Category
Rating out of 5
Yes, I recommend this pro
Kathryn D.
11/2012
3.0
massage therapy
 + -1 more
Arrived a few minutes late and they were not very please about that. Not a warm and fuzzy place. Wasn't the best massage ever had and would not go back to them again.
Description of Work: Massage therapy - one hour.
Rating Category
Rating out of 5
punctuality
4.0
TABITHA H.
11/2012
3.0
chiropractor
 + -1 more
They did not provide the whole hour for my massage. The front desk service was not very friendly.
Description of Work: I purchased a Big Deal for $29.99 for a One-hour Massage.
Rating Category
Rating out of 5
punctuality
3.0
Response from Crossing Chiropractic & Massage Wellness Center
We would first like to say Thank you for taking the time to provide us with feedback about your experience. Secondly, we would like to show you that we provide "A" service and not "C" service that you received. We are very sorry that your experience was below our standard. Please call our office to schedule your next massage.
RUBY S.
10/2012
4.0
massage therapy
 + -1 more
Everything went okay. The person giving the massage was friendly; I've just had better massages.
Description of Work: I purchased a big deal for a massage. My schedule was pretty hectic right after I purchased, and I finally had to make an appointment before the big deal expired. I was able to use a few days before the expiration.
Rating Category
Rating out of 5
punctuality
5.0
maryjo R.
09/2012
5.0
massage therapy
 + -1 more
I had some issues with a muscle in my back that was hurting and she worked on just that and my back has been fine ever since! It's a great place to go and the therapist was excellent! I would refer this place every time.
Description of Work: I made an appt. because of your special you were running. I even bought some for my nephews for helping me move some furniture,because the price was great.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
Kay A.
09/2012
5.0
massage therapy
 + -1 more
The lady was very good. Her demeanor was friendly but very professional. I found I was more stressed than i thought. When I left to go home, I felt like a new person. The office was neat and clean. The table and blanket / sheets were clean and fresh and the sounds were relaxing and soothing. All in all it was a very pleasant experience.
Description of Work: I am not sure of the exact date as some time has passed. I was looking for a full body massage and that is what I received. I was going for relaxation and stress relief rather than a health problem.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
JANET C.
09/2012
5.0
massage therapy
 + -1 more
I met the massage therapist and explained to her that I just wanted to try a relaxing massage. At her direction I removed all my clothes except underpants and covered myself with a sheet. There were pleasant aromas and soft music. She gently massaged my face, scalp, neck, shoulders, arms, hands, back, legs and feet using a cream or oil. She then left me alone to rest for awhile. I was so relaxed that I felt like I was made of putty. I may have dozed for a few minutes. I drove home carefully because I was so relaxed. I would do it again if I felt the need to relax.
Description of Work: I bought a coupon through Angie's List in order to try a massage. I'd never had one before. It was a very good experience. Everyone I had contact with was pleasant.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
Jim G.
09/2012
4.0
massage therapy
 + -1 more
Relaxing massage and loosened neck and shoulder. Not a fancy place like some of the other salon places in town, but the massage was very effective and considerably less expensive!
Description of Work: Stiff neck and shoulder needed massage to loosen them up.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
Erin L.
08/2012
5.0
massage therapy
 + -1 more
Overall it was a wonderful experience for me.
Description of Work: Made appointment to receive a massage. She was very nice and did a great job.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
Renee T.
06/2012
5.0
chiropractor, massage therapy
 + 0 more
The doctor and his staff are always friendly, on time, and professional. I rarely ever wait in the waiting room once I arrive and the doctor always ask how things are going and if I have any questions. The staff always make sure that I am comfortable when I am on the wave table and she is there as soon as the time is up so that you can proceed to the exam room. Also, all of the massage therapists have been great. They make sure that I am ready before they enter the room and always ask before and during the massage if the pressure is ok.
Description of Work: I have been seeing Dr. Jones for chiropractic treatment for my back, neck, and shoulders for a few years now as needed. I deal with migraines on a regular basis and the adjustments provide some relief from the headaches. I also use the massage therapy that is provided in their office as well.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
KATHY M.
10/2011
3.0
massage therapy
 + -1 more
I got a 1-hr massage for half price via the and quot;Big Deal.and quot; I found that the massages are scheduled back-to-back, so it was about 5 minutes after my appointment when the therapist came to get me. Then we talked about my medical form, then I got changed. By the time the massage started, almost 25 minutes had passed. She stopped about 5 minutes before the full hour. The massage itself was okay. But I feel like I received a 30-minute massage rather than 1 hour. It's a good thing it was half price or these ratings would be lower! I will not go to an and quot;assembly lineand quot; type massage center again.
Description of Work: I love massages. When I saw the "Big Deal" offering a 1-hour massage at a reduced price, I got it!
Rating Category
Rating out of 5
punctuality
4.0
Bernita C.
09/2011
5.0
chiropractor, massage therapy
 + 0 more
My experience with Crossing Chiropractic and Massage Therapy has been excellent and I am continuing care with Dr. Jones. My acute care is going as planned with the result expected. They accept my insurance for covered care and their pricing for chiropractic care not cover by my insurance is quite reasonable unlike some other chiropractic practices I have tried. They have a relatively new offce which is quite nice with plenty of parking. Appointments have not been difficult to obtain and I have not experienced long waits.
Description of Work: I've had chronic spinal issues which have responded well to chiropractic care, including massage therap,y in the past. The massage therapy was quite good and the therapist effective and personable. The chiropractor, Dr. Jones, worked out a treatment plan which is reasonable. He is easy to talk with and gentle in the delivery of his care.
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Service Categories
Massage Therapy,
Chiropractic Care,
Massage Therapy - Reflexology,
Skin & Body Care - Day Spa Services,
Alternative Med. - General,
Masonry
FAQ
Crossing Chiropractic & Massage Wellness Center is currently rated 4.4 overall out of 5.
Monday: 3:00 PM - 6:00 PM
Tuesday: 8:30 AM - 6:00 PM
Thursday: 8:30 AM - 6:00 PM
Saturday: 9:00 AM - 11:00 AM
Crossing Chiropractic & Massage Wellness Center accepts the following forms of payment: Check,MasterCard,PayPal,Visa
No, Crossing Chiropractic & Massage Wellness Center does not offer free project estimates.
No, Crossing Chiropractic & Massage Wellness Center does not offer eco-friendly accreditations.
No, Crossing Chiropractic & Massage Wellness Center does not offer a senior discount.
No, Crossing Chiropractic & Massage Wellness Center does not offer emergency services.
No, Crossing Chiropractic & Massage Wellness Center does not offer warranties.
Crossing Chiropractic & Massage Wellness Center offers the following services: Chiropractic care, decompression therapy, low level light laser, cryotherapy, electrical stimulation, inter-segmental traction & massage.