Founded 1978 • With Angi since October 2008
Service Provider ResponseI am very sorry but my house burned down. It was a total lost. My phone and computer was destroyed. I had been treated for smoke inhalation. I am pretty much back to 100%. I will call you now to see about getting you taking care of and refunding your money
Service Provider ResponseCustomer It seems we have a difference of the facts. Yes the job did take longing than expected but not seven weeks. First when we removed the old tile and walls we found a plumbing drain in the way. I asked Customer if she wanted to go back with the smaller shower, hire a plumber to move the line or have us move it. She decided for us to move it and expand the shower. That process took extra time. The subway tiles you ordered were special order which you knew and that took extra time. When Customer came home from being out of town and saw the layout that Customer had approved Customer became very upset and said he wanted it all tore out and re-done the way Customer wanted it installed. When I explained that Customer had approved the layout Customer response was Customer is uncapable of making any decisions. That information would have been nice to know in the begining of the job. I then tore out the tile job ordered new tile and which was not in stock and delayed the job again, installed the tile to your layout at no additional cost to you. If you go to the portfolio section you can see the pictures of this job. A leak did appear in the drain line that was moved and we did fix it. Repaired the drywall and all was need to paint touch up. I went to Home Depot and purchased the paint.We were having a hard time with schedules to finish the paint so I dropped of the paint so you could do the paint touch-up like you did in the Master bath when you wanted the tile height moved down a half of an inch which pulled the paint off and I got you the paint and you painted it. I am sorry that you feel this way. At the completion of the job when you paid me, shook my hand and said everything is good I thought you meant it. I really wish you would have called me to let me know you were un-happy instead of waiting five months after the job was complete to post this review. When this review was posted I was quite surprised and called my Angie's List rep on what to do. She said to ignore it because all my other reviews were outstanding and that people would understand. My new rep told to post a response. Once again I am sorry you do not like your great looking bath.
Cincinnati Tile & Stone is currently rated 4.7 overall out of 5.
Cincinnati Tile & Stone is open:
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Cincinnati Tile & Stone accepts the following forms of payment: Check, Visa, MasterCard
Yes, Cincinnati Tile & Stone offers free project estimates.
Yes, Cincinnati Tile & Stone offers eco-friendly accreditations.
No, Cincinnati Tile & Stone does not offer a senior discount.
Cincinnati Tile & Stone offers the following services: Residential & commercial ceramic tile & dimensional stone - floors, walls & counter tops. Bathroom remodeling
Helping Hands Construction LLC is a small company that provides numerous services at a competitive price. We have built our business on integrity, loyalty, and customer satisfaction. We are committed to keeping our clients in the loop with every step that is taken. Our goal is to built a company that stands out above all others by providing our customers the services they need in a timely manner at a great price.
We are a fair pricing company and our work shows every penny you invest with us! We have been in this business for over 10 years and we do anything from big projects such as full house drywall remodeling and finishing to small repairs needing done on a wall. We are fast responding and speak both Spanish and English. Call us and we can work anything out.
Cincinnati Concrete Services is a concrete contractor specializing in residential repair and construction in Cincinnati, Anderson and West Chester. concrete services With over 60 years of combined industry experience, we can handle any residential concrete job. We are knowledgeable at mixing concrete with the right proportions and the appropriate consistency for the structure that is being built and the location that it is in. We also know how to do the proper site preparation so that the construction process gets off to a good start. We have the experience to be able to avoid common mistakes that non-professionals make which can shorten the life of the concrete and cause it to need constant repair.