Carpet Depot
About us
Carpet Depot Family Flooring Center is a family owned & operated business that prides itself on quality products and installation. We are unique in the market because our sales staff are not commission-based. Our goal is to find the best product for your project rather than the product that generates the most profit. Also, your installation is handled by certified flooring Installers which are employees of Carpet Depot. Award winning. Additional fax - (513) 583-0662.
Business highlights
Services we offer
& ceramic., Sales, hardwood flooring, installation and repair of flooring includes carpet, laminate flooring, vinyl flooring
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 16% | ||
| 4% | ||
| 2% | ||
| 0% |
"unknown"
I called the office before the installers were due to arrive and told them that we had found an ant infestation by our sliding glass doors in the room to be carpeted. When they arrived, they had the materials to clean up the area and cemented closed the openings where the ants came in. When they were finished and the furniture moved back in; they checked to make sure that I was satisfied with the work. I was and we were very impressed.
"We're a company that takes care of our customers. That's proven with over fifty A's an A+ rating with the BBB and twenty five years in business, All I will say is you cant please everyone! no matter how hard you try!!! I've built my business by personally being out there on the installs. My head installer worked next to me 15 years ago and is still with me as my head installer. You wont get a better install!"
The installation went well. The hardwood installer did a fantastic job with matching the existing floor and trimming the edges. We are extremely happy with the hardwood floor.
The carpet installation was done by a different crew. It went as expected. The installer did a nice job carpeting the stairs and trimming out the hallway doors.
Even with the reduced estimate on the second invoice we had extra boxes of the hardwood that we were able to return for a credit.
"Thank you for taking the time to provide our company with this feedback. We will use this information for training and continual growth purposes."
I like that Carpet Depot is locally owned and I have price compared with Home Depot and Lowes and they beat them on price. And they accomodated my schedule on the recent job as I wanted to get the carpet installed before I had surgery.
We truly have nothing critical to say and will definitely do business with the again.
Licensing
State Contractor License Requirements
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