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Ag-Pro Power Division

Electrical Switches, Outlets & Fixtures - Install or Repair - For Business, Electrical Wiring or Panel Upgrade, Electrical Wiring or Panel Upgrade - For Business,

About us

Ag-Pro Power Division specializes in the sale, service and installation of Generac home automated standby generator systems. We provide preventative maintenance programs for residential generators regardless of where you purchased the unit and also sell portable generators made by Generac. Our products can be purchased at any of Ag-Pro's locations in Ohio & Kentucky.

Business highlights

Emergency services offered
15 years of experience

Services we offer

& Installation. Generator Preventive Maintenance., Generator Sales, Repair

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
11%
3
0%
2
0%
1
0%
Showing 1-9 of 9 reviews
Alan B.
Jun 2018
5.0
Yes, I recommend this pro
$3,000
We had purchased a home that include a 13.5kw Generac whole house standby generator that was not actually installed but just sitting behind the house unused. I contacted JD Power Systems to see if they could test and verify that the generator worked and if so then hook it up. They sent out a technician free of charge that was able to get the generator up and running and was able to verify that it was basically a brand new never used generator. They gave me a fair quote of what it would cost to pull proper permits, move the generator to the correct location to be within city codes and get everything hooked up with a full house auto transfer switch. It took about 5 hours total to get everything done but i'm very happy with the results. The entire crew was friendly and courteous and I appreciated that they didn't mind me hovering around them as I watch them do the install.
Response from Ag-Pro Power Division

"Thank you for your review of JD Power Systems. If you need anything in the future, we would be glad to help you. Adam Taylor Operations Manager"


Janice T.
Feb 2018
5.0
Yes, I recommend this pro
It went very well. They did an excellent job!
Response from Ag-Pro Power Division

"[Member Name Removed], thank you for your review of JD Power Systems. If you need anything in the future, please feel free to call or email me. adamtaylor at jdpowersystems.com Adam [Member Name Removed] Operations Manager"


Barbara B.
Feb 2018
5.0
Yes, I recommend this pro
It was excellent.
Response from Ag-Pro Power Division

"Thank you for your review of JD Power Systems. If you need anything in the future, please feel free to call or email me. adamtaylor at jdpowersystems.com Adam Taylor Operations Manager"


Karen J.
Feb 2018
4.0
Yes, I recommend this pro
Really good.
Response from Ag-Pro Power Division

"Thank you for your review of JD Power Systems. If you need anything in the future, please feel free to call or email me. adamtaylor at jdpowersystems.com Adam Taylor Operations Manager"


EdwinG. E.
Feb 2018
5.0
Yes, I recommend this pro
Installed in one day and did a good job.
Response from Ag-Pro Power Division

"Thank you for your review of JD Power Systems. If you need anything in the future, please feel free to call or email me. adamtaylor at jdpowersystems.com Adam Taylor Operations Manager"


Jack R.
Feb 2018
5.0
Yes, I recommend this pro
I'm happy with what they did, it works like its supposed to.
Response from Ag-Pro Power Division

"Thank you for your review of JD Power Systems. If you need anything in the future, please feel free to call or email me. adamtaylor at jdpowersystems.com Adam Taylor Operations Manager"


AUDREY D.
Jul 2017
5.0
Yes, I recommend this pro
$300
All work went well.
Response from Ag-Pro Power Division

"Thank you for your review of JD Power Systems. If you need anything in the future, please feel free to call or email me. adamtaylor at jdpowersystems.com Adam Taylor Operations Manager"


Mark W.
Jan 2017
5.0
Yes, I recommend this pro
They did a very clean, professional job. They connected it to our gas system. Now when our power goes out, our electricity comes back on in 10 seconds! Not an exaggeration! Everything works perfectly! They got everything done very quickly and cleaned everything up when they were done! Also, the generator self-tests once a week and sends us a text and an email to let us know it's working!! We are extremely happy with the service! JD Power Systems came in and knew exactly what to do and how to do it and we were not let down!
Response from Ag-Pro Power Division

"Thank you for your review of JD Power Systems. If you need anything in the future, please feel free to call or email me. adamtaylor at jdpowersystems.com Adam Taylor Operations Manager"


Charlie R.
Aug 2016
5.0
Yes, I recommend this pro
unknown

AUDREY D.
Jan 2016
5.0
Yes, I recommend this pro
$12,000
Steve McCathern (JD Power Systems) was easy to work with (The Energy Cooperative, was not easy to work with).  Purchase and installation of equipment went smooth, installation of gas line to house went smooth, check out and start up of all equipment went smooth. A few minor issues came up along the way but Steve resolved as quickly as possible.  GENERATOR HAS NOT YET RUN TO PROVIDE POWER TO HOUSE OTHER THAN WEEKLY TEST.
Response from Ag-Pro Power Division

"Ms {Member's name removed}, Thank you so much for the positive review. It means so much to us as we know that we are not perfect but we do try. Kent Finton JD Power"


Sheryl F.
Aug 2015
5.0
Yes, I recommend this pro
$8,900
We were very pleased with J.D. Power Systems.  The initial sales person carefully and clearly explained the different models and saved us money by encouraging us to purchase one with a little less power.  On installation day, the workers arrived on time and were very professional in completing the work required.
You might have a generator installed for less money, but considering the sophistication and electronics in an expensive generator, you want the job done right.  We feel comfortable J.D. Power Systems, with their experience and background, did an excellent job in installing our generator.
Response from Ag-Pro Power Division

"Thank you for your review of JD Power Systems. If you need anything in the future, please feel free to call or email me. adamtaylor at jdpowersystems.com Adam Taylor Operations Manager"


Rosemary S.
May 2015
5.0
Yes, I recommend this pro
$6,555
He was very knowledgeable, came when scheduled and was very professional.  They cleaned up after themselves and did what we requested.  He took care of everything and told us what we needed to do to have the gas company do their work.

LAUREL & RALPH D.
May 2015
5.0
Yes, I recommend this pro
It's holding up perfectly. It went fine. There were a few additional things but that was not their problem. We had to have a new gas line put in. I was very pleased with them. They run a service check once a week, an automatic service check. Pricing was comparable with other companies. The quality was perfect as far as I know.

EVELYN M.
Mar 2015
5.0
Yes, I recommend this pro
unknown
Response from Ag-Pro Power Division

"Thank you so much for the review. I will pass on to our service manager. Kent Finton JD Power Systems LLC"


DAVE K.
Feb 2015
5.0
Yes, I recommend this pro
$8,500
unknown

Stephen W.
Jan 2015
1.0
$241
As stated above, the technician did NOT install the new Mobil Link but instead declared that the current device was good.  The result was that he returned to his office and sent me a bill for doing absolutely nothing.  Thus the $241 charge for a "service" call that was supposed to be a warranty replacement at no charge to me.
But the rest of the story is even worse.  When I asked the technician if JD Power would be interested in providing ongoing service for the generator itself (not the Mobil Link), the tech proceeded to inform me that the generator was not installed correctly, has missed a recall and therefore was no longer under warranty and would need significant work to make my generator "eligible" for their support agreement.  I asked him to put that in writing.  Later that day, I received a quote for $1,526.11 to "fix" my generator and to put it under their support agreement.  
The generator was fine, there was no missed recall and the generator has worked fine ever since.  I did have another reputable contractor check things out and that work was done at no charge.  
So in summary, this provider not only did not provide the very specific warranty (free to me) service as requested, but charged me $241 for doing nothing.  Adding insult to injury, they tried to get me purchase a bogus set of work that was not needed.  
To finish this off, when I discussed this with the service manager, he said essentially - tough beans!  
My strong recommendation is to NEVER use this provider and if you must, make sure you understand explicitly what the service and charges will be.  This company is not to be trusted.  You are better off dealing with a more honest provider.  I have owned a home for over 40 years and I have never experienced a situation like this one.
Thank you to Angie's list for giving me the opportunity to protect others from this provider.
Response from Ag-Pro Power Division

"We, at JD Power Systems are disappointed to hear about this experience with our services. This situation is unique in that there was not any problem with the customers Mobile link except for a very weak cell phone reception. As most are aware, many reasons can affect cell phone reception. Our policy is to provide timely, effective warranty coverage. Our policy also includes that if the request for service is not warrantable, then we do bill for that service. Unfortunately a weak cell phone reception is not covered under warranty. When our tech called the mobile link tech support line, they are the ones that told us it was a weak signal and they are the only ones that can authorize the replacement of the mobile link, which they did not authorize us to do. This experience resulted in a customer pay situation and an invoice, which was later credited to the customer as we had received a letter from the customer letting us know that it was "essential in order for us to receive a good review". Additionally, we feel the customer misunderstood what our technician spoke to him about a service contract. The quote was to incorporate a fix for cold starting on the customers generator. This fix was released by Generac for the customers particular model. Also, as we indicated in our detailed quote sent to the customer on 9/10/14, it also included an estimate to install a genpad under the customer unit, as it was sinking, a battery which was past its service life and the price for an annual preventive maintenance service. Quote was as follows $190 for genpad, $95.00 for battery, $279 for annual preventive maintenance, $340 for the installation of the genpad, $113 for new airbox, plus $255 for airbox upgrade kit and $136 for a new fuel regulator. Misc parts of $11.39 plus tax. All of these items were provided to enhance the reliability of your machine and was in no way an attempt to create sales."


Sue B.
Jan 2015
5.0
Yes, I recommend this pro
$8,295
The people were very professional and provided excellent information during the installation and testing. We are very satisfied with this company.

Sue B.
Jan 2015
5.0
Yes, I recommend this pro
$8,295
The people were very professional and provided excellent information during the installation and testing. We are very satisfied with this company. I would use this provider again in the future.

PETER H.
Jan 2015
5.0
Yes, I recommend this pro
$8
unknown

Tom C.
Jul 2014
5.0
Yes, I recommend this pro
unknown

JACQUELINE S H.
Jul 2014
5.0
Yes, I recommend this pro
$10,000
From the onset they were very easy to deal with from the estimate to the installation. Their estimate was the lowest and included all costs except for the larger gas meter that had to come from Columbia Gas. The estimate was given to me the same day that they came to scope the project. They walked me through the necessary paperwork, came when they said they would, had it installed on time and were very helpful with instructions.

Victoria M.
Jul 2014
5.0
Yes, I recommend this pro
$550
They sent two out for installation, and then an extra guy to set up the gas line. I had called around, I liked the idea they were local and connected to JD equipment. They were professional, and efficient. The job maybe took a day and a half to complete.

Jim D.
Feb 2014
5.0
Yes, I recommend this pro
$200
.

Thomas K.
Jan 2014
5.0
Yes, I recommend this pro
.

JAMES J.
Jan 2014
5.0
Yes, I recommend this pro
$370
.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Ag-Pro Power Division is currently rated 4.9 overall out of 5.
Ag-Pro Power Division accepts the following forms of payment: CreditCard
Yes, Ag-Pro Power Division offers free project estimates.
No, Ag-Pro Power Division does not offer eco-friendly accreditations.
No, Ag-Pro Power Division does not offer a senior discount.
Yes, Ag-Pro Power Division offers emergency services.
No, Ag-Pro Power Division does not offer warranties.

Contact Information

1660 US-42 NE, LONDON, OH 43140

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