Peg's Paving Inc

The initial date we had something happen where we needed to change. They were very accommodating. We would use them again and recommend them. We ve had comments on how good our driveway looks!

Dan White came and did the estimate on April 2, 2007. He was very professional and knowledgeable. He estimated that the work could be done in about four weeks; and called the first week of May to schedule it. The concrete was installed on May 10th; I was not there so I did not talk to the workers but I was very pleased with the results. The driveway was done on May 22nd (gravel) and 23rd (paving). Workers arrived before 7:00 am and began tamping the gravel. I watched them begin to lay the asphalt before I left for work. I have never seen asphalt laid before but everyone seemed to know exactly what they were doing; they worked together very well and were professional toward me. The end result was excellent; Peg's sent me a two page letter of care instructions that explained how asphalt cures and responds to weather changes. Overall I was very pleased and love my new driveway.

Very responsive and efficient. Excellent customer service from the men who actually performed the work to the people who originally took my call at their office.

THE OWNER DENIED ANY RESPONSIBILITY FOR JOB DONE. HE INTIMIDATED ME. HE INSISTED WE DID THINGS TO THE DRIVEWAY THAT NEVER HAPPENED AND WOULD NOT ACCEPT MY EXPLANATIONS, REPEATEDLY SAYING THE LAWN HAD FERTILIZER ON IT AND THAT WAS SUPPOSED TO BE THE PROBLEM. BESIDES THE LACK OF AN EXPLANATION TO ME ABOUT THE WORK, THE OWNER SHOWED UP WHEN I EXPRESSLY ASKED HIM TO CALL FIRST, THEREBY CATCHING ME OFF GUARD AND THEN OVER-TALKED ME INSTEAD OF HAVING AN ADULT CONVERSATION. SEE OTHER MEMBERS EXAMPLES OF THIS BEHAVIOR. THE OFFICE MANAGER SENT AN EMAIL TELLING ME WE WOULD HAVE TO GO THROUGH THE BBB SINCE I CONTACTED THEM. THAT IS UNTRUE. I HAVE THE EMAIL TO PROVE THIS. ANOTHER UNTRUTH BY HER IS SAYING THEY OFFERED TO PUT ANOTHER COAT OF SEALCOAT ON TOP OF WHAT WE HAVE AT DISCOUNTED PRICE. THEY NEVER MADE THIS OFFER TO ME! THIS IS AN OUTRIGHT LIE!

Work was excellent, they did the entire job in two days.

WORK WAS COMPLETED ON TIME AND FOR THE MOST PART IT IS A GOOD JOB. NOT ENOUGH CARE WAS TAKEN WHEN INSTALLING THE EXPANSION JOINT FOR THE DRIVEWAY GUTTER RESULTING IN A 3/4 INCH GAP BETWEEN THE JOINT AND THE EXISTING DRIVEWAY. THE GAP WAS EVENTUALLY FILLED BY THE COMPANY WITH SELF LEVELING CONCRETE MIX, BUT REPRESENTATIVE WAS SLOW TO GET BACK AND FINISH UP. WHEN I WITHHELD PARTIAL PAYMENT UNTIL JOB WAS COMPLETED, MY CREDIT WAS THREATENED. COMPANY WAS PAID IN FULL WHEN THE JOB WAS COMPLETE. I ACCEPTED THE JOB, BUT INVITING THIS COMPANY BACK FOR FURTHER WORK IS QUESTIONABLE. NEIGHBORS HAD WORK DONE AT THE SAME TIME AND IT SEEMS TO BE SATISFACTORY.

OVERALL, THE JOB WAS WELL DONE FOR THE PRICE WE PAID. HOWEVER, WE EXPERIENCED FRUSTRATION IN COMMUNICATING WITH THE PERSON IN CHARGE OF OUR PROJECT. EVENTUALLY HE ALWAYS CALLED BACK, BUT WE OFTEN HAD TO CALL ON SEVERAL DIFFERENT DAYS TO GET A CALL BACK. WE ALSO WERE NOT PLEASED WITH THE WAY THE JOB WAS FINISHED. WE WERE TOLD THAT SAND WOULD BE PUT BETWEEN THE PAVER JOINTS, BUT IT WAS NOT. THEY DID BRING US SEVERAL BAGS OF SAND SO THAT WE COULD DO THIS OURSELVES. WE WERE ALSO UPSET THAT THEY USED MULTIPLE PAVERS, THAT WERE STAINED WITH RUST FROM SHIPPING, AND LEFT CHUNKS OF GROUT/BINDER ON THE TOP OF THE PAVERS. CLEAN-UP WAS ALSO POORLY DONE. THE PEOPLE WE WORKED WITH WERE FRIENDLY AND RESPONSIVE, BUT I WOULD TRY A DIFFERENT COMPANY NEXT TIME.

HAVE USED THEM BEFORE. THIS IS THE FIRST TIME THAT THEY SENT A POSTCARD TELLING ME THAT IT WAS TIME TO COME OUT AND SEAL THE DRIVEWAY. DUE TO INCLEMENT WEATHER, WE HAD TO RESCHEDULE SEVERAL TIMES. DID AN EXCELLENT JOB.

THEY WERE GREAT. THEY WERE ABLE TO SOLVE A HUGE DRAINAGE PROBLEM THAT OTHER PEOPLE DID NOT PICK UP ON WHO ALSO BID ON THE JOB. THEY WERE THE MOST EXPENSIVE BECAUSE THEY DIDN'T LEAVE ANYTHING OUT OF THE BID, BUT ALSO THEY WERE THE BEST. THEY WERE VERY QUICK AND PROFESSIONAL.

WAS NOT PROMPT IN PROVIDING AN WRITTEN ESTIMATE; BEEN OVER 2 MONTHS SINCE INSPECTING PROPERTY BUT NO ESTIMATE PROVIDED; WAS NOT GOOD AT FOLLOW-UP TO ADVISE OF STATUS OF ESTIMATE

OVERALL TERRIBLE EXPERIENCE. WHEN THEY CAME OUT TO TEAR OUT OLD DRIVE, THEY DAMAGED OUR GARAGE (CLAIM HAS BEEN SUBMITTED TO THEIR INSURANCE) WITH OVER $3000 IN DAMAGE. WE WERE TOLD THEY'D BE OUT THAT WEEK TO PAVE. THEY DIDN'T COME AND DIDN'T CALL. THEY BILLED FOR THE JOB, BEFORE ACTUALLY PAVING. I HAD TO CALL AND TELL THEM THAT THEY HADN'T DONE THE WORK YET. THE LEFT HAND DOESN'T KNOW WHAT THE RIGHT IS DOING. FINALLY PAVED, BUT WE ARE NOT SATISFIED. WE HAVE TRIED TO GET THEM TO LOOK AT THE DRIVE WITH US THERE TO SHOW OUR COMPLAINTS. THEY HAVE BEEN OUT, BUT WITHOUT US THERE TO SHOW THEM. THEY DON'T RETURN CALLS. TODAY WE WERE TOLD THAT THEY ARE NOT WILLING TO REMEDY THE PROBLEM. ASPHALT LOOKS LIKE SOMEONE PAINTED PEBBLES BLACK. IT'S NOT SMOOTH, WE HAVE PUDDLES ALREADY IN A 2 WEEK OLD DRIVE. COMPANY SAYS THEY ARE SATISFIED AND WON'T DO ANYTHING TO REMEDY. THEIR WORK MAY BE ACCEPTABLE FOR MUNICIPAL PARKING LOTS, BUT ABSOLUTELY NOT FOR A PRIVATE DRIVEWAY.

THEY WERE VERY PROMPT AND REASONABLY PRICED, COMPARED TO OTHER SUGGESTIONS.

WE GOT THREE ESTIMATES, CHECKED ALL THREE OUT ON ANGIE'S LIST, LOOKED AT SOME OF THEIR WORK AND DECIDED ON PEG'S. A NEIGHBOR HAD HER DRIVEWAY DONE AT THE SAME TIME AND WE BOTH GOT A DISCOUNT. PEG'S TEAM SHOWED UP ON TIME AND WORKED PROFESSIONALLY AND EFFICIENTLY. ALL MY QUESTIONS WERE ANSWERED POLITELY AND COMPLETELY. PLEASE NOTE, WE DID HAVE SOME TROUBLE WITH PEG'S. WE HAD DIFFICULTIES WITH ONE WORKER. THIS WORKER DID NOT RETURN PHONE CALLS, WAS INSULTING TO MY NEIGHBOR AND JUST MADE ME UNEASY AND EVEN FURIOUS AS ONE POINT. ONCE WE GOT HIM OUT OF THE PICTURE, EVERYTHING WENT FINE. INSIST ON TALKING TO OR WORKING WITH JIMMY COLLINS. MR. COLLINS MADE A COUPLE OF TRIPS OUT TO LOOK AT THE DRIVEWAYS (MINE AND THE NEIGHBOR'S) WHILE THE WORK WAS BEING DONE. HE DID EVERYTHING HE COULD TO SATISFY US.

VERY PROFESSIONAL, PROMPT AND COURTEOUS. I WOULD DEFINITELY CONSIDER THEM AGAIN, IF WE EVER NEED TO REPLACE OUR DRIVEWAY.

REBUTTAL: ON JUNE 16TH THEY SPENT THE ENTIRE DAY TRYING TO LEVEL IT FOR PROPER DRAINAGE. THEY PULLED A DECK SUPPORT POST OUT AFTER MY WIFE TOLD THEM NOT TO. WHEN THEY FINISHED YOU COULD SEE MUD; THIS WAS SUPPOSED TO BE THE GRAVEL BASE. I CALLED THE OFFICE ABOUT GETTING MORE GRAVEL. THE SECRETARY SAID IF WE WOULD SIGN A WARRANTY WAIVER THEY WOULD BRING US MORE GRAVEL. ON THE 21ST THE SITE SUPERVISOR SAID WE NEEDED MORE GRAVEL. AT 5PM A PEG'S TRUCK PULLED UP OUT FRONT, SAT THERE FOR 10-15 MINUTES AND LEFT. I CALLED ON THE 22ND AND THE SECRETARY SAID SHE KNEW NOTHING ABOUT THE GRAVEL. WHEN I CALLED THE 23RD THE SECRETARY SAID THE NEW PAVING WOULD HAVE A NEW WARRANTY DATE. SHE WILL SEND OUT THE PAPERWORK. THE 24TH THE GRAVEL ARRIVED. ON JULY 2ND ASPHALT WAS PUT DOWN. EVERYTHING LOOKED GOOD. WHEN I GOT THE BILL FOR THE EXTRA WORK I CALLED ABOUT THE WARRANTY. I WAS TOLD THEY WOULD BE IN THE MAIL THE NEXT DAY. I CALLED AGAIN AND WAS TOLD SINCE I GOT EXTRA GRAVEL WE NO LONGER GOT A WARRANTY.

IT WAS LESS THAN A MONTH SINCE MY FIRST PHONE CALL AND A NEW DRIVEWAY. JIM PERRY WAS GREAT. TOLD HIM I NEEDED A DRIVEWAY BY A CERTAIN DATE AND HE SAW TO IT THAT THE JOB WAS DONE. HE WOULD HAVE BEEN DONE SOONER IF NOT FOR THE WEATHER. THE FIRST GOOD DAY THEY SHOWED UP, TORE UP THE OLD DRIVEWAY AND INSTALLED A CONCRETE ONE IN ABOUT 9 HOURS. CLEANED UP AND REPLACED THE SOD THAT WAS MOVED FOR THE FORMS. NEXT DAY JIM SHOWED UP AND DISCUSSED HOW TO CARE FOR THE DRIVEWAY. LOOKS GREAT!!! I'D HIRE THEM AGAIN AND HIGHLY RECOMMEND THEM.

THEY CAME WHEN THEY WERE SUPPOSED TO, WERE POLITE AND AS SOCIABLE AS ONE COULD EXPECT, AND DID A GOOD JOB. WE HAD A SMALL MESS THEY LEFT BEHIND. THEY CAME BACK OUT TO DISCUSS IT AND DID CLEAN IT UP AS REQUESTED. (WE HAD TO HOLD BACK PART OF THE PAYMENT TO PROD THEM ALONG).

I SAW THE WORK THEY DID FOR A NEIGHBOR, AND DECIDED TO HAVE THEM DO MY DRIVEWAY.

WE CONTACTED PEG'S PAVING AND THEY WERE EXCELLENT TO DEAL WITH. THEY FINISHED OUR DRIVEWAY AND DID A WONDERFUL JOB! I WOULD HIGHLY RECOMMEND THEM TO ANYONE. ANYTIME I SPOKE TO A REPRESENTATIVE OF PEG'S PAVING, THEY WERE ALWAYS COURTEOUS AND ACTED IN A PROFESSIONAL MANNER.

THEY WERE THE ONLY ONE I CALLED THAT TRULY SEEMED INTERESTED IN DOING AN ESTIMATE, LET ALONE DOING THE WORK.

DID A MUCH BETTER JOB THAN ANOTHER COMPANY I HAD USED IN THE PAST. ACCOMMODATED MY REQUEST TO DO JOB WHILE I WAS OUT OF TOWN.

THEY DID A FINE JOB. EVEN THOUGH WE HAD THE UTILITY LINES MARKED THEY CUT THE CABLE LINE AND EVEN THOUGH WE TOLD THEM THERE WERE DOWNSPOUT DRAINAGE PIPES WHERE THEY WERE DIGGING THEY CUT THAT TOO.

THE COMPANY NEVER CALLED ME BACK. I LEFT TWO MESSAGES ON THEIR ANSWERING MACHINE AND NEVER RECEIVED CALLS BACK.

EVERYTHING IS FINE EXCEPT THAT THEY USED A BAD LOAD OF ASPHALT, BUT THEY WON'T ADMIT IT. THE OWNER IS NOT PHYSICALLY RUNNING THE BUSINESS AT THIS TIME, THAT SEEMS TO BE THE PROBLEM. THE PEOPLE I'VE TALKED WITH HAVEN'T BEEN ABLE TO RESOLVE THIS. THE WORK IS NOT TO SPECIFICATIONS AGREED UPON. THE OHIO DEPARTMENT OF TRANSPORTATION SAYS THAT THE LARGEST STONE OR ROCK ON THE SURFACE SHOULD BE NO LARGER THAN 3/8 INCH IN DIAMETER. I'VE GOT SOME AS BIG AS AN INCH. THE MATERIAL COMPANY THEY GOT THE ASPHALT FROM (SHELLEY MATERIALS) CAME OUT AND VERIFIED THE WORKMANSHIP WAS GOOD, BUT SAID HE WOULD TALK TO HIM ABOUT THE MATERIAL QUALITY. THE PROBLEM IS THAT IT IS SUCH A ROUGH SURFACE THAT I CANT CLEAN IT OFF. I HAD A REP. FROM PEG'S PAVING COME OUT, AND HE ADMITTED THAT THE LARGE ROCKS SHOULD HAVE BEEN SCREENED OUT WHEN THEY MIXED THE ASPHALT, BUT HE MADE NO OFFER TO REPLACE, THEY JUST WANT TO COVER IT UP WITH A SEALER. I WOULD LIKE THEM TO STICK TO THEIR CONTRACT AND MAKE THIS RIGHT.

DID THE WHOLE JOB IN TWO DAYS, AND THAT WAS WITHIN 3 DAYS OF ACCEPTING THE BID! VERY WILLING TO PLEASE AND WORK WITH ME. DANNY IS THEIR BOSS AND HE WAITED TO SEE IF WE THOUGHT JOB WAS OKAY WHEN IT WAS DONE, AND HE DIDN'T EVEN ASK FOR THE CHECK. THEY WERE EVEN CAREFUL AROUND THE FLOWER BED.