Bill's On Broadway

Auto Service, Auto Inspections, Auto Tires,

About us

Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Stop in or give us a call at 614-539-4870 to let us know how we can help you! Please don’t ask for a quote over the phone , e-mail Just bring the car to the shop Additional contact names - [email protected]

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Auto Brakes, Tune Up, Transmission, Motor Repair, Heating and AC, Tires, Muffler, Coolant system, Steering and Suspension, Electrical Repair, Radiator, Check Engine Light, We Are Your Complete Auto Repair Center

Services we don't offer

We do not do body repair and painting.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.789 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 26-50 of 89 reviews

Cindy B.
10/2012
5.0
auto repair, transmission repair
  + 0 more
The work was performed much sooner than was originally estimated, the staff were very helpful, friendly and concerned with our issues.
Description of Work: They did a transmission rebuild.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Response from Bill's On Broadway
Thank you for the great report, If there is any thing we can do in the future? Please give us a call.

kathleen W.
10/2012
5.0
auto repair
  + -1 more
The service turned out good. I was very pleased with the work. I would recommend them to anyone.
Description of Work: They replaced the motor for my power windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill's On Broadway
Iam please to help you get that window fix and thank you for the great report, if there is anything we can do Just give us a call and again thanks!

Mike C.
10/2012
5.0
auto repair, radiator service
  + 0 more
I have recently moved to Grove City and my car needed major work done. I looked at the Grove City Town Money Saver and found Bill's on Broadway then checked on Angie's list (as I do with all services and purchases) to find an "A" rating. Which is rightly deserved. Bill called with the estimate and gave me options. The car was finished when promised but due to my work schedule could not pick it up. He gave me the option to pick it up after hours but I was unable to do so since I needed a ride. I did not have a way to do so being new to the area. His wife (shop manager ?) was kind enough to pick me up. When I got home and looked under the hood I was pleasantly surprised to find an very clean engine compartment. I have had work done on my cars over the years and can not think of one time that my engine compartment was cleaned. It was cleaner than I left it. They will be my go to shop when other repairs are needed!
Description of Work: Remove and replace intake manifold gasket, replaced ALL hoses, cleaned and flushed radiator, changed coolant, oil change and lube, changed air filter, fuel filter, spark plugs, ignition wire set, PCV valve, serpentine belt, electronic ignition (minor) - tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Bill's On Broadway
Thank you for letting us service your car and giving us a great report, We did enjoy talking with you.

Dick E.
10/2012
5.0
auto repair
  + -1 more
My Mercedes dealer estimated over $1400 to repair a nonfunctional AC system. It appeared to be leaking freon but from their initial inspection, where or how was not yet known. Bill's examined the vehicle thoroughly, found no leak, filled it with new freon with added chemicals to help diagnose any future leak, and sent me on my way. I was promised that if a leak was later found, the $325 would be applied toward the repair cost. I survived the summer with no evidence of a leak and a still functioning AC system. Very cool and satisfied customer!
Description of Work: Temporary (hopefully permanent) resolution of a nonfunctional AC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Bill's On Broadway
I am glad,we can save you some money, thanks for trusting our shop.

Alllen B.
09/2012
5.0
auto repair
  + -1 more
Car was making noise. Bill took care of it.
Description of Work: Front end work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Bill's On Broadway
Member thanks for the good report

Rick H.
08/2012
5.0
auto repair, car inspections
  + 0 more
The work was done on the same day. They have always finished the work on the same day. They are very professional, courteous, and they only replace what needs to be replaced. They are very preventive by pointing out issues that might come up in the future. They are the best.
Description of Work: I went to go see them because I thought I needed some brakes repaired. They took care of the brakes, but they also took care of the wheel barrings and they replaced a ball joint and a tie rod link.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Bill's On Broadway
We thank you Member.

ALETHEA & THOMAS B.
08/2012
5.0
auto repair
  + -1 more
It was excellent. They were really, really great. They were incredibly helpful and showed me what the problem was and showed me the part that was wrong. They have a great staff all around. They are honest and very straight forward. I intend on making the trip and going back.
Description of Work: There was a hole in part of the exhaust. I was afraid they would have to replace the whole exhaust but they found the problem, got the part and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill's On Broadway
Thanks for the great report

Roger K.
08/2012
4.0
auto repair
  + -1 more
He repaired the switch satisfactorily.
Description of Work: They worked on a turn signal switch.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Bill's On Broadway
We thank you for your bussines!

Mark W.
08/2012
4.0
auto repair
  + -1 more
It worked out ok but we are still having problems with our AC. They were very courteous, nice and prompt about taking it back and looking at it again but for some reason it's not working properly.
Description of Work: They re-did the whole AC in our car.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Frank L.
08/2012
5.0
auto repair
  + -1 more
It turned out fine. They do a nice job. They did what they said they were going to do and I am happy with what they did.
Description of Work: I have a 13 year old car and they did some tuning up on my car and some minor repair work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill's On Broadway
We thank you for letting us service your car!

Steven C.
08/2012
4.0
auto repair
  + -1 more
They did a good job. I was pleased with the work they did and the price they gave me.
Description of Work: They did some brake work on my car.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Bill's On Broadway
Thanks for letting us service your brakes!

Kenneth B.
03/2012
1.0
auto repair
  + -1 more
It ended up costing me money for something that wasn't even broken when I took the car in. Terrible experience.
Description of Work: I took my car in to Bills on Broadway to check my rear brakes. He said it would cost $40.00 to check them. I left my car and a couple hours later he called with an estimate of over $300.00 for pads and rotors for the rear brakes. I told him the price was too high and I would pick up my car. When I went to pick it up, it still had the tires off and they told me it would be an hour or two before it was ready. Two hours later he called and said it was ready to be picked up. When I went in and paid, I was handed a sack of eight broken plastic lug nut covers and told they were broken when I took my car in. Totally untrue. If they were broken they would never have stayed on the wheels at all. Did he intentionally break them or break them because of ignorance -- I can't say. I took my car to the Chevy dealer and paid less than Bill's on Broadway wanted to charge. Would I recomment them? Never. Angie's List has served me well until this disaster.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$50

Response from Bill's On Broadway
NOTE: The person writing the above review is not the customer that came to the shop completed and signed the work order or discussed the repair with Bill. The person writing the review is not the name on the credit card as payer of the invoice. Bill’s On Broadway staff has never met nor have we done any work for the person writing the review and we have no documentation or work orders on this person in our files.

LEE ANN J.
02/2012
5.0
auto repair, muffler repair
  + 0 more
I had some problems and my car would not start so I called AAA and they jumped it and drove it to Bill's for repairs. It was on a Friday after hours and they were closed over the weekend. They worked on it yesterday and I picked it up but there was still a problem and drove it back off. They fixed it right away for no extra charge and when it was done they even back drove the car to me. I really like all the technicians there, they are kind and courteous. They are close to me and it is very accessible. I would recommend them to anyone.
Description of Work: I have used them several times. I had a new muffler and exhaust put on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill's On Broadway
Thanks for letting us service your car, I did like the exh work and the sound you have on your car!

ERIN H.
01/2012
5.0
auto repair, muffler repair
  + 0 more
It went extemely well - couldn't have been smoother.
Description of Work: I was referred to Bill's on Broadway from another top-rated service center for their ability to weld exhaust work (and therefore, provide an option to complete replacement). I was given an initial estimate, and was so pleased to get two calls back from Bill - each time lowering the cost. If I lived closer, they would now be my go-to place for auto repair. Extremely pleased!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Bill's On Broadway
I enjoy talking with you and Thanks for letting us service your car!

KATIE R.
11/2011
5.0
auto repair
  + -1 more
Bill and his wife, Judy, run the shop and are very professional and friendly. You can tell that Bill really loves cars; he knows so much about them and was very happy to talk about different possibilities for the future of my husband's "baby" with him. Judy called us and clearly communicated the work that needed to be done before any costs accrued. It seemed very fair and I felt confident that I could trust their opinion about the car's needs, perhaps because they really listened when we described our unique expectations for the level of service to give the car. They understood that, while my husband loves the car, he doesn't expect it to live forever and therefore, we're not going to dump a whole lot of money into it. We will absolutely make the trip to use their services again when the time comes.
Description of Work: Bill found the source of the squeak and replaced the belt as well as another part that had been worn out by the same problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Bill's On Broadway
I am glad you found our shop and letting us service your car, Thanks!

JACKIE V.
06/2011
5.0
auto repair
  + -1 more
It all went fine. I dropped it off the morning and picked up my car in the afternoon. They drove me to work. They even did a follow-up call to see how everything went.
Description of Work: They re-did the rotors and the brakes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill's On Broadway
Judy my Wife dose a great job running the front office, Thanks for letting us service your car!

James J.
03/2011
5.0
auto repair
  + -1 more
Excellent service and communication. I suspected the heater core was bad. I have a 2001 Toyota RAV 4 with 255,000 miles. I had the original shocks and struts on the car. Bills on Broadways checked and gave me an estimate on cost and time. The heater core parts are expensive. I had checked online before the service was done. The shocks and struts are KYB which are original equipment and guaranteed for life. The car was completed one day sooner and the final price was $110 less. Bills on Broadway wanted to replace the cabin filter for a price. I told them I do that. When I picked up the car, Bills on Broadway said they replaced at no charge. I realize its not much, but anything free is rare theses days. I do most work on my RAV but this was too much for my skills,tools and time. It is expensive to repair cars with quality parts and service, Bills was honest, fair and my RAV still runs great 9 months and 15,000 miles later. I will use them again when needed!!!
Description of Work: Replaced heater core and all shocks and struts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,150

Response from Bill's On Broadway
We need our customer to be happy with our service, with out you guys I wouldnt be here today, We thanks you for letting us service your car!

LEE ANN J.
01/2011
5.0
auto repair
  + -1 more
They are very nice here. My daughter takes her car here too. They are all about customer service and they are very conveniently close to my home. They are very family like here so you feel very comfortable.
Description of Work: I have taken my car here several times for auto service. The last time the thermostat was not working and they had to replace the coolant.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

dennis G.
01/2011
5.0
auto repair
  + -1 more
They do a good job and their timing was great and I have been happy with them.
Description of Work: They have done auto service for me. They have worked on 4-5 cars of mine, I own a used car dealership.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill's On Broadway
We do what ever its take tyo get the job done, We do thank you your useing us to service all your cars!

GREG T.
01/2011
5.0
auto repair
  + -1 more
I would recommend them. They are reasonably priced.
Description of Work: They did some brake work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill's On Broadway
We try to be reasonably priced, But give the highest quality repair we can. Thanks Much!

ROBERT & LISA W.
01/2011
4.0
auto repair, car tires
  + 0 more
They did good work but their prices are a bit high.
Description of Work: They replaced tires for me. They did an auto repair for us as well.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Bill's On Broadway
The price for the tires were high, there was only a certen brand they wanted which was 18in falken Ziex s/TZ-01 which cost $208.00 with mount and bal, we did advice other brands, but this is what they wanted. this was for a 2007 GMC Savana custom handycap conversion van, which everything on that van is expensive.

TERRY E.
01/2011
5.0
auto repair
  + -1 more
I couldn't say exactly how it went because my granddaughter took care of most of it. I think overall it was okay, there were no complaints. It was mostly because of location and because they were on Angie's List that we used them.
Description of Work: They did auto work on my granddaughters car.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bill's On Broadway
We thank you for letting work on your car!

Mark W.
12/2010
5.0
auto repair
  + -1 more
I have been to them a few times in the past two months. I spent about $1200 on the job. They were very nice. They were acknowledgeable. They have been very nice to me. I liked their service. They were very professional. I will certainly go back to them.
Description of Work: I used Bill’s On Broadway Auto Repair Shop two weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Bill's On Broadway
Thanks you for letting us service your car, I do thanks you for useing us for all your repair!

Patty G.
02/2010
5.0
auto repair, radiator service
  + 0 more
My check engine light was one for no apparent reason. Bill ran the diagnostics and five codes showed up. He investigated each one and didn't find any problems. He thought there might be a problem in the programming so he ran an update. Not only did the check engine light turn off, my eight year old car runs better than it did when I bought used from a dealer.
Description of Work: oil change, replaced radiator cap, reprogrammed computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Bill's On Broadway
There isn't very many shop out there that reprogram these computer, I get lots of training to do this, We thank you for the great report!

KENNETH TODD R.
07/2008
5.0
auto repair
  + -1 more
They did a great job and my van runs a lot better now. They actually stayed late because I wasn't going to be able to pick up my van until after they had closed. They went above and beyond and I would highly recommend them.
Description of Work: They performed general maintenance on my van.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$797

Response from Bill's On Broadway
My thing is Customer are first! We thank you and hope to see you for future repair, and agan thanks!

Contact information

4326 Broadway, Grove City, OH 43123

http://www.billsautorepairgrovecityoh.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Authority
ASE Blue Seal Shop

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Auto Tires,
Auto Radiators,
Auto Transmission,
Auto Mufflers,
Auto Body Work,
Auto Accessories,
Auto Glass,
Auto Alarms,
Auto Radio Service,
Welding

FAQ

Bill's On Broadway is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Bill's On Broadway accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Bill's On Broadway does not offer free project estimates.
Yes, Bill's On Broadway offers eco-friendly accreditations.
Yes, Bill's On Broadway offers a 10% senior discount.
Yes, Bill's On Broadway offers emergency services.
Yes, Bill's On Broadway offers warranties.
Bill's On Broadway offers the following services: Auto Brakes, Tune Up, Transmission, Motor Repair, Heating and AC, Tires, Muffler, Coolant system, Steering and Suspension, Electrical Repair, Radiator, Check Engine Light, We Are Your Complete Auto Repair Center
We do not do body repair and painting.

Contact information

4326 Broadway, Grove City, OH 43123

http://www.billsautorepairgrovecityoh.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed