Punch Out Plus LLC

I would not bother calling this company again.

Their pricing was affordable and the quality of their work was very good. They also cleaned up after themselves. I haven?t had any roof leaks till date.

Everything has gone very well. We can certainly recommend them, and will continue to use them.

I called the office based on the Angie's List profile, and was told that there is a $20 estimate fee. Though the fee would be deducted from the cost of the project, I still disagree with having to pay a fee for the privilege of POTENTIALLY giving this company my business. I understand that the $20 fee is justified as either "gas expense", "lost productivity", etc.", but in my opinion it's a hook designed to psychologically obligate the customer to do business with this contractor since the customer would be out $20 whether work is done or not. I believe that traveling to the customer's home to see the work that needs to be done and to provide an accurate estimate is part of the cost of doing business. Other customers may be fine with the fee, but I'm not.

The floor installation company was good and their price was better than what the other people gave us. They were punctual and professional. They were a one stop contractor that handled everything from removing the old flooring and putting in the new flooring. We didn't have to deal with different people to do different aspects of the work.

We had a recurring leak which we had attempted to fix with small repairs over the course of nearly a year. We were finally convinced that replacing the section in question was the right thing to do. The two workmen showed up mid morning on Monday and tore the old roof off. This is when they discovered that some replacement of old boards was needed. They were great about showing me precisely what the problem was. They left for a few hours to get supplies and during this time, although it was sunny all morning and there was no prediction of rain, there was a brief but severe rainstorm, resulting in a lot of water coming through the ceiling. The roof had not been covered in a tarp prior to their leaving, probably due to there being no apparent sign of inclement weather. Luckily I was home and so I was able to catch most of it, avoiding serious damage to our floor, furniture or carpeting. It did lead to water damage on the ceiling in a second room where there previously had been none and new water damage on the ceiling which had some preexisting damage. The owner, Don, came over as soon as he could to look at the damage. The workmen finished most of the work that day, but had to return the next morning to finish it all up. When they left for the day they did tarp the roof. The work was completed the next day. They left the jobsite clean and didn't damage any of the landscaping in the process. They also did a few minor repairs at no additional cost (caulking around vent pipes, nails and such). I paid the full cost of the repair the next day, although we had not yet resolved the issue of the rain damage. Over the course of a few weeks, Don and I negotiated for a few weeks over how to address the damage caused in the course of the work and ultimately he sent a check for the estimated cost of painting the two ceilings. I considered this to be fair resolution of the problem. While the experience as a whole does not make me comfortable hiring the company again, I believe the work they did is of high quality. Furthermore, throughout the process Don was open and honest in his communication with me and treated me with respect even though we did not agree about everything. I have every reason to believe that leaving the roof without a tarp was an honest and rare mistake and would not hesitate to recommend Punch Out Plus to others. In my opinion, the measure of a person is not so much how they act when everything goes well, but how they react when things get difficult. Don was admirable.

I consulted Don for an estimate to perform the above work. He set an appointment for one week later to provide an estimate. Don arrived on time and called with an estimate in 2 days. The estimate was accepted and the work was scheduled. His employee arrived right on time and completed the work the same day. The results were excellent.

The price charged for the work ? way overpriced ($1070). Then, it is a mess. A storm door was installed incorrectly (the door was $174). He installed an exhaust fan in the bathroom. So not that much money. A few little things like 2 baseboards. The first group messed up the storm door. The second and third time Don (the owner) came out. He could see it wasn?t right and has gotten worse after the corrections. I sent him a letter. He knows this can't be fixed. In the letter he states that I was fine with all the adjustments (which I wasn't). He was ready to leave and forget about the job-he never mentioned the mess-All they did was manipulate the open area of "sweep" at the bottom from one end to the other. There should be no open areas at the bottom of the sweep. I wrote him a letter on July 3, 09 and told him he could order a new sweep at Home Depot, pay for it and pay for Home Depot to install it. He then wrote me a letter stating dated July 26th and said that I seemed to be fine, but he would have someone named Davina get in touch with me and it is now August 5th and no one has!! I think he was just waiting for me to sat something, but I kept quiet. As he is ready to leave and knowing that it is not right.

It did not happen as he did not give me the estimate I paid for.

They did fantastic job on the drywall.

Went well .. arrived as expected (actually early) and repair finished (with exception of bleed-through) in two days.

I spoke with Davina about obtaining an estimate to repair our siding (storm damage). She indicated that she would need to check with Don to see if they could service our area (Johnstown). She was very pleasant and professional. She also got back with me promptly. While she indicated that they could come to our residence to provide us with an estimate, there would be a $50 fee. She stated that it is usually $20, but based on our distance from the city there would be an additional cost. I'm always suspect of any company that charges for an estimate. Of the six companies that I contacted, all from Angie's List, they were the only one with a fee for an estimate. For this reason, I chose not to pursue their services further.

I needed them to be out here right away, and they delivered. They did a good job with the repair and the price was excellent!

They removed loose mortar from between flagstones, cleaned flagstone and mortar; installed new mortar where loose mortar was removed; they covered the project with plastic and as promised returned in two days to remove the plastic. They cleaned the area as they worked; having informed me what they would be doing prior to the project, they provided me upon completion recommended care for the flagstone steps.

They did a fabulous job and I would use them again in a heart beat. They estimated the work would take three days to complete but it only took them two. They were responsive and professional.

Everything was done quickly & professionally. The area was cleaned up.

A few weeks ago, a shingle blew off my roof. The first company I contacted estimated $445 to repair it - they wanted to use a shingle from the porch roof to replace the missing one, then completely re-shingle the porch roof, so that the main roof would all be one color, and the porch roof would all be one color (although the porch and main roof colors might differ slightly.) The second company I contacted said that they had a minimum charge of $250 for any work, and that since all I needed was to have one shingle replaced it really wasn't worth it, since the seal on my roof was still intact. So, I called Punch Out Plus, who said they would replace the shingle and nail down any other shingles that looked like they were coming loose. Several people that I've talked to, including roofer #2, suggested that this was really the kind of repair job that a homeowner could easily do on their own. The thing is, my roof is nearly three stories off the ground, steep, and if you fall off, you'll land on either a concrete sidewalk or a wrought iron fence. I was more than happy to pay a professional to take care of it.

Everything was done as I requested and in the time frame that I requested. After completion of the final job, the workers had me look over work before I signed off.

Manager and his assistant very professional and always available for questions. The workers were very efficient, did their work in a timely manner, and cleaned up after themselves. I've used this company before, so I know their work will always be excellent and I can rely on them.

They were very accommodating. They always answered the phone call on the first or second ring. All the workers were great, quick and efficient. I couldn't ask for anything more-they're the best guys I've ever had working for me.

When my door and window started to leak during a winter thaw, I called several companies for help. Some didn't respond; others had a full schedule or didn't offer the work I needed. Punch Out Plus responded the same day and an estimate for the work was done a few days later. When the weather permitted, work was performed. Workers were polite, friendly, and left no mess.

They were professional, reasonably priced & quick. They also showed a genuine concern over matching the siding color.

I believe it went fairly well. All work was performed, and a more expensive repair to my shower drain than expected was performed without an extra charge, although it did require a few more hours work. The contractors were good at explaining things when I had questions, and I am happy with the work they did. It was expensive, but the expense was not unexpected.

We were very happy with the work that was done. We can always count on Don to do what he says that he is going to do.

Workers were on time. They made sure that all projects were correct. They also offered suggestions and alternatives. Great job.