GERMAIN LEXUS OF DUBLIN

Auto Service, Auto Sales, Auto Inspections,

About us

At Germain Lexus of Dublin, our first priority has always been superior customer service. We have been serving Columbus, OH and the surrounding area since 1989. The purchase and maintenance of your vehicle is extremely important and we always strive to exceed your expectations. Our sales staff is experienced and eager to share their knowledge and enthusiasm with you. We invite you to browse our online inventory, schedule a test drive and investigate financing options. We are here to assist you and encourage you to contact our sales associates to answer any questions that you may have. Our pre-owned sales department was ranked #1 in the country in customer satisfaction in 2012, and we would like the opportunity to show you why. Our vehicles are competitively priced and we maintain a large selection of used cars from the top automotive manufacturers. Every vehicle has been through a detailed inspection by our licensed technicians, so you can be sure to feel confident purchasing a pre-owned vehicle from Germain Lexus of Dublin. The Germain Lexus of Dublin finance department will work with you to discover your individual goals when purchasing your vehicle. We will work with you to customize your financing options to meet your objectives; whether that be a low monthly payment, a short-term loan so, or a low down payment. One of our financial experts will be happy to assist you and draw out a plan to fit your needs. Finally, once you have made your purchase, we will continue to take exceptional care of you and your vehicle in our state of the art service facility, located just down the road at 6500 Shamrock Blvd. We work to ensure that your vehicle is well maintained so that it can run in top condition for years to come. Ask us about the Germain Lexus Premier Maintenance Plan, complimentary with all new car purchases. Each day we strive to meet the individual preferences of each of our customers, and we are committed to upholding our tradition of superior customer service. We invite you to our dealership, located in Dublin, Ohio, just off Sawmill Road at 3385 W. Dublin Granville Road. Come experience our commitment to excellence for yourself!

Business highlights

36 years of trusted experience

Services we offer

Germain Lexus of Dublin is a new, certified pre-owned and pre-owned car dealership serving Columbus, Ohio. We're not only able to provide you with premium vehicles, but we're also able to offer various finance options. Additionally, we're here to help maintain your vehicle and keep it operating in top condition for years to come, in our state of the art service department.


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.851 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
10%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.8
punctuality
4.7
Showing 26-50 of 51 reviews

Marion W.
09/2018
5.0
auto repair
  + -1 more
Superior.
Description of Work: auto service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn K.
08/2017
5.0
auto repair
  + -1 more
.
Description of Work: Auto services.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rob F.
03/2017
4.0
car sales
  + -1 more
It was fair.
Description of Work: I purchased a new vehicle.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen M.
01/2017
5.0
car sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

LOUIS J.
12/2016
5.0
car tires
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Cecelia J.
08/2016
5.0
car sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Cecelia J.
08/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robin R.
04/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Chavonne S.
03/2016
4.0
auto repair
  + -1 more
unknown
Description of Work: I had quite a few things done, it was a while ago so I don't remember everything. Of course, being a dealer, things tend to be more expensive. I appreciate the work and the people at this shop vs the ones at Easton. I do travel farther but it's worth it if I want something done correctly.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,700

David W.
03/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: They are excellent.
Rating CategoryRating out of 5
Yes, I recommend this pro

Paula W.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Inara M.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: They didn't try to sell extra services this time and they did a good job
Rating CategoryRating out of 5
Yes, I recommend this pro

Ted W.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael B.
08/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: I went to by a vehicle(used), I put money down though within 24 hours, my wife found a slightly better optioned vehicle. We cancelled the deal, received full refund. Salesman was very professional and helpful throughout the process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David W.
06/2010
5.0
auto repair
  + -1 more
They are excellent.
Description of Work: They service my vehicles. I also purchased them there. Most recently, they changed the oil and did the routine service checks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MATT D.
04/2008
5.0
auto repair
  + -1 more
I needed to get new tires after returning from vacation. There were only a few places open on Sunday, so I had little choice. While the local tire shop was changing my tires, I asked them for a quote on front and rear pads. They told me that the rotors would also need replaced and could not be resurfaced. I told them, skip the brakes and I called Germain Lexus the next day. I AM SO GLAD I DID. Germain told me that as long as your pads are not below 3mm (and they were not - 5mm front and 4mm back), then the rotors could be resurfaced. Actually, the rotors could be resurfaced a few times. This tire shop tried to scam me for extra money. I had Germain replace the back rotors and will have them replace the front at my 50K service appt. Germain's honestly and advice saves me $700! I have been, but now will be a bigger fan of Germain Lexus of Dublin.
Description of Work: Germain Lexus of Dublin replaced rear brake pads and resurfaced rotors on my RX330.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$305

SUSAN R.
12/2007
5.0
auto repair
  + -1 more
They do a good job and are always on top of their service and waiting area.
Description of Work: They service my car. I have used them for about ten years now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRANDT & SUSAN T.
10/2006
5.0
auto repair
  + -1 more
Very pleasant, may be a bit pricey, but what do you expect for the service at a luxury dealer?
Description of Work: Oil change, tire rotation, brake inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

JOY A.
09/2006
5.0
auto repair
  + -1 more
I MAKE AN APPOINTMENT AND THEY SERVICE, AND THEY GIVE ME A LOANER CAR. THEY PROVIDE ME WITH EXCELLENT SERVICE. I FIND THEM TO BE HONEST AND I WOULD HIGHLY RECOMMEND THEM. THEY ARE VERY GOOD ABOUT CALLING AND FOLLOWING UP.
Description of Work: I TAKE MY CAR THERE FOR REGULAR SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANET K.
07/2006
5.0
auto repair
  + -1 more
They are always the tip top of polite. Kind, fast, and your car is always clean. Just about as perfect a service as you can get.
Description of Work: It was a 15,000 mile check up, so it was pretty extensive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

DAVID H.
07/2005
5.0
auto repair
  + -1 more
WE HAVE NO COMPLAINTS. THEY PAMPER YOU WHILE YOU WAIT AND WASH YOUR CAR.
Description of Work: THEY SERVICE OUR LEXUS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

JAIME S.
03/2004
5.0
car sales
  + -1 more
SEAN AYERS WORKED WITH MY WIFE AND I TO HELP ME GET THIS VEHICLE. HE WAS GREAT TO WORK WITH. EXTREMELY HELPFUL AND PATIENT. THE CAR WAS REASONABLY PRICED AND THEY WERE WILLING TO NEGOTIATE WITH US. THEY TREAT YOU VERY, VERY WELL AT THIS DEALERSHIP, AND THEIR USED CARS ARE ALL IN IMMACULATE CONDITION. I WOULD MOST DEFINITELY BUY ANOTHER CAR FROM THEM.
Description of Work: BOUGHT A CERTIFIED USED CAR FROM THEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

WILLIAM G.
02/2004
5.0
auto repair
  + -1 more
I HAVE ABSOLUTELY NO COMPLAINTS ABOUT THE AUTOMOBILE OR ABOUT GERMAIN AND THE SERVICE THAT I'VE RECEIVED. EVERYTHING IS DONE IN A TIMELY MANNER AND THE OWNERS ARE OFTEN THERE ON SITE. I'VE ALWAYS HAD GREAT EXPERIENCES WITH THEM. THEY ARE REALLY TOP NOTCH AND THEIR PEOPLE ARE VERY PROFESSIONAL.
Description of Work: 30,000 MILE CHECK UP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

CATHLEEN O.
01/2004
1.0
auto repair
  + -1 more
I MADE AN APPOINTMENT FOR AN OIL CHANGE. WHEN I ARRIVED ON TIME THEY QUOTED ME 30 MINUTES. I WAITED 2 HOURS! THE SERVICE ADVISOR WAS RUDE AND UNRESPONSIVE. HE DID ASK 2X IF I PURCHASED MY LEXUS AT THEIR DEALERSHIP. NO I DID NOT AND IT SHOULD NOT MATTER. TO ADD TO MY INSULT THEY CHARGED ME $30 FOR THE WIPER BLADES.
Description of Work: OIL CHANGE AND WIPER BLADE REPLACEMENT.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

Yes, I recommend this pro
$117

Harry T.
04/2003
5.0
car sales
  + -1 more
THEY WERE EXTREMELY PATIENT AND EXPLAINED EVERYTHING ON MY LEVEL. THEY SENT THE CAR WITH ME OVERNIGHT. EXTREMELY LOW PRESSURE. TOLD ME TO TRY THE CAR OUT. IT WAS THE LEAST EXPENSIVE MODEL, SO I WASNT SPENDING OUTRAGEOUS AMOUNTS OF MONEY. THEY GAVE ME A GOOD DEAL AND I ALWAYS BELIEVE THAT I GOT A GOOD DEAL UNTIL YOU GET HOME. THEN, I WAS TOLD BY OTHER PEOPLE THAT I DID GET A GOOD DEAL. THE OWNER TOOK THE TIME TO SAY HI AND MAKE SURE I WAS OKAY. I WAS BUYING THE CHEAP CAR, BUT I GOT THE SAME SERVICE AS IF I WAS BUYING A MORE EXPENSIVE CAR.
Description of Work: LEASING A LEXUS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$36,000
    • 1
    • 2(current)
    • 3

Contact information

3885 W DUBLIN GRANVILLE RD, Dublin, OH 43017


Service hours

Sunday:
Closed
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Sales,
Auto Inspections,
Auto Tires,
Auto Glass,
Car Washes,
Auto Accessories,
Window Treatments,
Window Tinting,
Auto Radiators,
Auto Radio Service,
Auto Painting

FAQ

GERMAIN LEXUS OF DUBLIN is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

GERMAIN LEXUS OF DUBLIN accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, GERMAIN LEXUS OF DUBLIN does not offer free project estimates.
No, GERMAIN LEXUS OF DUBLIN does not offer eco-friendly accreditations.
No, GERMAIN LEXUS OF DUBLIN does not offer a senior discount.
No, GERMAIN LEXUS OF DUBLIN does not offer emergency services.
No, GERMAIN LEXUS OF DUBLIN does not offer warranties.
GERMAIN LEXUS OF DUBLIN offers the following services: Germain Lexus of Dublin is a new, certified pre-owned and pre-owned car dealership serving Columbus, Ohio. We're not only able to provide you with premium vehicles, but we're also able to offer various finance options. Additionally, we're here to help maintain your vehicle and keep it operating in top condition for years to come, in our state of the art service department.

Contact information

3885 W DUBLIN GRANVILLE RD, Dublin, OH 43017


Service hours

Sunday:
Closed
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM