PAUL DAVIS RESTORATION-DAYTON

unknown

The first leak was on 2-26-13 thru the attic door on my new bamboo kitchen floor....the following day commercial roofing came out with a temporary fix....still leaking...ask Paul Davis project manager to send someone else to fix roof.....4/12 they sent another person out to fix leak again....4/29 a worker from Paul Davis started removing shingles ..he stated there was no tar-paper under the shingles he removed....we worry that more tar-paper is missing....also flashing was missing under shingles....5/31 came home found another leak...this time coming thru bathroom ceiling light/vent....called project manager next morning...he called his roofer....he wasn't available till next Wednesday.....roofer said the project manager would call another person to fix roof....he didn't call us back.....my husband called the project manager again didn't return call.....my husband had to cover roof vent that was leaking himself.....called insurance adjuster he came out on Tuesday to look at leak...then he informed us someone was coming out Wednesday....Wednesday morning roofer and project manger came out for the fourth time to repair leak on roof. ..the roofer said he was placing 6 shingles and using bigger nails...found later he used 16 penny nails in shingles.....project manager ask the roofer how often he finds tarpaper missing from other roofs he works on, he replied quite often....we don't believe that statement is true.....after 4 Band-Aid fixes some of the sheeting from inside the attic looks like Swiss-cheese.....we had an certified roofing inspection done.....he found a lot of items not done correctly and some of sheeting should be replaced.....in addition ,he used a infra-red camera that showed 3 slow leaks, where roof meets.... In addition we need to add the attitude of the owner of the company my husband had called to inform him of the workmanship and asked him to came out and see what has been done his replied to my husband was that project manager has informed him of everything and he replied "the work was done last fall'' and then said, " THIS IS JUST WATER UNDER THE BRIDGE." the leaks started 6 months after the roof was installed. WHAT A THING FOR AN OWNER TOO SAY!!!! Update: The company did not file a claim with the insurance company. We actually had to contact the insurance company ourself to make a claim. I am also having to have another company come out and check in our attic and home for mold damage.We eventually had to hire another company that has been in business for 40 years to completely tear off the work and put a new roof on. While they were doing that they found a 34ft by 1ft section that didn't have any tar paper where Paul Davis did the original roof. Also to clarify, we ended up not calling them any further regarding leaks not that all of the leaks were taken care of because I got sick of letting them know every time there was a leak when it would rain.