Extreme Heating And Air Conditioning

This is the first company I have used from Angie's List. Extreme's One Hour took off wires on my furnace, and replaced some of them. They were able to squeeze me in at a lower price, but he wanted to charge me a higher price. I said I would only pay the lower price, and he agreed to that. The man doing the work was disgruntled about the lower price. Overall, the company was straight forward. I feel like I got a fair price. I wasn't completely happy with the experience.

Quick response from initial call. They were one of three companies that I asked for an estimate on repairing my existing furnace or purchasing a new one. The representative was prompt and courteous. He presented several options and answered my question thoroughly. I had just experienced the death of my mother and he listened patiently and with kindness as I told him about that. This companies bid was the most competitive and my experience with the representative was very positive. I had no heat in the house in mid-January and was concerned about water pipes freezing. They brought in space heaters to ensure that wouldn't happen. The scheduled the installation as quickly as possible, arrived on time and did an outstanding job with the install. They cleaned up after themselves and left me with a high degree of confidence when the job was finished. I will absolutely call them again when I replace my central air conditioning. Highly recommend this company.

I called Extreme's because the fan on my furnace had stopped working and they found a new fan which was a hard-to-find part. The quality of the work was excellent, and if anything came up, or they needed to adjust the schedule, they were very good about calling me. I even decided to enter into a contract with them to clean my furnace because they did such good work!

The work is still kind of ongoing. I had some issues initially with their responsiveness. They were on time. I would probably use them again in the future.

Exellent! From the first call to the end this company was excellent!

They were available immediately to provide a quote and begin work. The service techs were very polite and were readly available after the install for questions. The owner inspected the final work and was also available for questions after the install. They did an excellent job cleaning up the mess and my house looked like it did prior to the install. The system has performed as they indicated and I'm very happy overall. I will use them in the future and recommend to my friends.

I called and talked to Rhonda @ 3:10 pm requesting a service man to come out to find out why my A/C was not working. She scheduled Jeff to be here at 4:30, which he was. Jeff found the problem, fixed it and was gone by 5:15 pm. He explained the Comfort Club membership to me but I declined. Jeff was not pushy at all and was very friendly and knowledgable which I appreciate. What a great experience.

Very satisified with their service.

They seemed to do a decent job, but my experience with them was kind of a mixed bag. I liked the price, and the guys were friendly enough when they were here. I have a dropped ceiling in the basement, and they left a lot of debris there. They left some stuff in the garage and did not finish cleaning up. They left a space heater and extension cord here and also a whole bunch of PVC pipes in the front yard. It seems like everything is working fine. They also sent me a fruit basket, which was definitely a nice thing that they did. I would use them again in the future, but I guess I need to keep an eye on them a little more than I did before.

Kept me in constant contact. excellent customer service. Honored the if we're late it is free guarantee for a fairly expensive repair with NO strings attached. Not only did I tell all my friends and neighbors, but they have a customer for life.

I found them through Angie’s List and I think they were the best one on the list. The person who came out was really helpful. I didn’t do business with them because of the air conditioners they were selling even though we needed a new one. They also didn’t list their prices and we didn’t have an idea as to what each unit cost. That’s the main reason why we didn’t strike a deal at the end even though they came out. The person explained everything and everything was good except at the end we had to see how much it was. Besides that, everything was pretty good. My impression was generally pretty good. It was for my father’s house and he knows a little bit of the mechanical and electrical things. So, he kind of knew what was wrong with the unit. I think most of the air conditioning people just want to sell you that product instead of concentrating on what’s actually wrong with it and fixing it. It was the salesperson who came out. I rate him to be pretty good, but he was not very technical. They did answer my questions. I may not consider them in the future because I kind of know the price now.

Overall purchase and installation went extremely well. Very pleased with work and have recommended them to friends.

The Air Conditioner stopped cooling around 11PM on a Thursday. We found One Hour Extreme on Angie's List and contacted them. Someone answered the phone and called us back within 20 minutes. We set up a time for the next day to have the A/C unit examined. We need our dual capacitor replaced and some refrigerant added. The Service guy was excellent. He not only explained everything to us, but he also showed us why he was doing everything he was doing. I would definitely use them again. No one likes to have repairs done, but this was one of the best repair Services that we have ever had.

Everyone from the receptionist to the service man were so wonderful and professional.

The air went out on our house, and as I know nothing about Air Conditioner units I came to Angie's List to find a reputable, trustworthy company to avoid getting taken advantage of. The reviews on Extreme were awesome so I gave them a call. The woman who answered was very friendly, and offered me an appointment that same day. I had to ask for an appointment a couple days later as my wife and I had plans that day. The service/repairman, Bob C. showed up on time and was very friendly. He's the kind of guy you'd invite over for a BBQ. He quickly took care of the issue at a very fair price. I also learned a few things about how our system works, and how to get the most out of it. He also told me of a really good deal for semi annual maintenance that Extreme offers which can save you a boatload, but wasn't pushy at all. I would have taken him up on it, but was a little short on cash at that time. I will be calling Extreme for all my heating and air needs from now on. And If you're near the area, I would highly recommend you do the same! My wife, dogs, and I thank you!

Air conditioner repair. The outside unit was not operating at all. The service tech diagnosed the problem immediately and repaired it quickly (a dual capacitor had failed). He answered all of my questions well. I'm not really sure how good the price was.

Bob the service tech is the man! He showed on time, presented himself well, and didn’t come across as salesman as many tech’s do these days. My problem was minor – a blown fuse but with the Angieslist 50% off coupon it was very affordable and worth it. Bob not only fixed the problem but took the necessary time to look over the whole system and explain things clearly. He spoke VERY highly of his employer in particular his respect for the owner of the company (I think he said is name was Doug somethingoranother). Anyway, it was refreshing to have someone do their job and actually give the impression they love what they are doing. If you use them request Bob as your tech – he knows his stuff…A/C is cold and the family is happy…thanks Bob!

Tom Mackey the sales representative was very professional and courteous. He answered all my questions and took the time to explain his products and services. After receiving six different estimates I went with Extreme's One Hour because I felt confident in their ability to install the units correctly and professionally. They also worked very hard to earn my business by adjusting the quote to meet my requests and in the end the price was very good. The installation technicians were friendly and knowledgeable. Two of them installed the heating and a/c units in one day from about 8:00am to 7:00pm. They made very neat and organized connections for the units and cleaned up after they were finished. Overall I was very happy I went with Extreme.

Woke up on Saturday morning with the temperature in the house at 48 degrees - Furnace was running, but there was no heat coming from the registers - Got on Angies list - found this company - called them - within an hour they were at my front door - they found the problem - they fixed the problem - Total cost was $59.00 (remember this was a Saturday Morning). Couldn't have been happier with their service.

Our furnice went out on Sunday, and first thing Monday morning i called Extreme to ask about their pricing, and availability. Tom Mackey came out to our house the same day and walked us through the options. Based on our usage, and location of the furnice he made his recommendations, and we made our choice. The furnice we have chosen was in stock and the very next morning Bill (one of their installers) came in and replaced our old one with new. Quality of work is outstanding, and the customer service - great! I want to say thank you to Tom, he understands what it's like to live in a house with no heat, and did everyhting in his power to get us back up. From my initial conversation to the warm house it was 36 hours! Thank you!

We had them do our Fall Preventive Maintenance and they found problems from previous work that was done. They were professional in the way they handled the situation. They did not bad mouth the other company. He took the time to explain what was wrong and why it was wrong. It could of turned out badly for us because we would of not had a functioning furnace if they had not noticed it. We had to call the previous company to come repair what they had previously had done. We will continue to use them for out HVAC needs. I am very confident in Andy the technician that came out to our house. We will have them out in the spring to do the preventative on the A/C.

As usual, Steve was friendly, on time, careful, thorough, and a pleasure to be around. I typically don't subscribe to service contracts for these types of things, but I've learned to make a exception for this company. I mentioned to Steve that based on an electrical installation defect he discovered (previous HVAC company's fault) and repaired last Spring, I saved at least $500 in electric bills during the Summer of 2010. During this week's visit, Steve fixed a few minor things, removed old humidifier components (he did this and built the patches for free). While doing so, he also discovered a hidden damper and brought it to my attention. Our house will now be much easier to balance this Winter. We are extremely pleased, and couldn't imagine letting any other company touch our HVAC equipment.

Had quotes from 4 providers. Came down to two and selected Doug's company based on the thoroughness of his quotes, his answers to our follow up questions and a fair price. Very pleased with the workmanship and the professionalism of the team. Even had a minor item that they came back and completed on that Saturday. Work was done ahead of schedule and cleanup was thorough. Will use them for service and highly recommend them for anyone needing home HVAC.

estimate only. no service as of yet

We couldn't be more pleased. The work was done exactly as described. They took great pains to protect our tile and carpeted floors with padded quilts and adhesive-backed plastic carpet protectors for the stairs. And they even removed their cloth foot protectors each time they went outside so that they did not track any dirt in! Our installation was particularly difficult because someone had to get on our 12x12 pitched 3-story roof to feed up a smaller-diameter stove pipe to make sure there was not a back-draft that might blow out the pilot light. The installation was professionally done and looks great. They even took the pains to find the exact caulking color to match our exterior paint for the heat exchanger in the front of the house. We were kept informed of their progress at the end of each day (because we had two units to install, it took a little longer than the normal customer.) They cleaned up their tools and mess at the end of each day. Our new furnaces are extremely quiet. We can't wait to enjoy their energy-efficient features. And to top it off, they gave us an edible fruit bouquet as a thank you for our business! The experience was top-notch and I would gladly recommend them to anyone.