Extreme Heating And Air Conditioning

They were excellent. They were well priced. They were very professional. They were efficient. They were neat and clean. They did exactly what they said they were going to do. They were on time.

I was having trouble with my furnace cycling on and off frequently and taking a long time to get to temp. Gary the service manager came out with less than 24 hrs lead time and identified and fixed several possible problems, including a clogged drain and too low fan setting. As of an hour later, his adjustments seem to have fixed the cycling problem. He was knowledgeable, friendly and I didn't get the sense that he had someplace better to be.

Scheduled a tune-up for our furnace, which turned into a service call. Apparently, those are two different appointments and two separate charges. So, the Internet says If the pilot light won't stay lit, the thermocouple may be faulty and should be adjusted or replaced. That's what we had done. A regular one costs around $10 to $15 at Home Depot, but to have it installed by a professional only costs around $175.

Problem diagnosed as faulty circuit board. Cost of a new circuit board range from around $150 to $250, but to have it professionally installed only cost $559.

They were here and did a great job. They were contracted through Lowes, and they did a good job.

Except for having to wait 9 cold days before they could do the work, all went great. It took them about two and one half hours LESS time then they told me. All the men were very nice and professional. I will definitely hire them again.

Everything seemed fine and the a/c was recharged promptly before we had to decide on repair options. The representative providing the quote was nice enough, but for some reason did not seem 100% professional. We were offered a rebate for the price of the repair if we bought a new system from them, but this offer was to expire after a few days. We may have been more likely to continue working with the company had the repair price been lower to begin with, however...as their price for r-22 seemed crazy high...we were somewhat worried about a future relationship with the company.

They were able to come out the next day so I was happy about that. He discovered it was a broken wire and was able to use another wire to keep things working. Everything worked out fine and he gave me a break on the price. They installed the entire system about 2 years ago and they have been very responsive in taking care of it.

Professional in every aspect .

The sales person that came out was just really upfront with his price and everything from the beginning.

They never showed up for the appointment and did not call to cancel. Someone waited for Joe for 4 hours on June 11, the date of the appointment. Then on the 19th I spoke to Larry and learned that he had been sent out to give an estimate for a new AC. I need mine fixed. I never asked for a new one.

Don't believe everything Extreme One-Hour advertises. We were members of their "Comfort Club" when we decided we needed a new air conditioner. We asked them for a proposal which they advertise on Angie's List as free. Well it wasn't. Even when we had one additional visit as members of the Club, they charged us $70 for the quote. Then said the cost of the quote would be deducted from the price if we purchased from them. This is not a free quote. It is not a good practice to put revenue ahead of customer service. We had a much better experience with Wm. Brockman & Sons who installed our new A/C system.

We are an older couple and have dealt with many companies through the years. Extreme Heating and Air Conditioning would be in the top five of our favorite companies we have worked with on various projects. We had a very knowledgeable salesman named Joe who was wonderful. My husband worked in refrigeration and knew a lot about heating and air. He knew that Joe was giving us a quality product at a reasonable price. This was the fourth company we had seen for a bid. It was very easy to see that this company and price was the most reasonable and honest of the four previous companies we had seen. The workmen were on time and extremely nice and professional. They bent over backward to get the job done on time, even skipping their own lunch. After the work was done , Joe came back to check everything out. There was one very minor thing that had to be fixed. Joe immediately fixed it himself. My husband and I were extremely satisfied with the whole experience. I would absolutely recommend this company to my friends and family.

cliff notes version for people cruising reviews: fast, friendly, great service, would give them my money again ( and probably will when the furnace dies ) details: initial consult was great. Joe answered all of our questions. we picked what we wanted for our new AC system and set a date of the 24th. there was a minor scheduling mishap because it appears as though our install was put in their system for the 25th but we were told it would be the 24th. I called late on the 24th and that's when the mishap became known. Lacey (i think was her name) apologized and told us to expect someone between 9 and 9:30 the next day. Dave and Bill ( i think ) showed up extra early the following day ( at around 8, way before the 9 AM estimate )with an edible arrangement thing and an apology which was greatly appreciated. install took around 4 hours and they explained what they were doing and answered any questions i had. great service, nice people, fast install, just all around very pleasant and no headache. I would definitely do business with them again. I can't really comment on price since i didn't get competing bids but i'll pay extra to get "all the perks" ( ie; service, niceness, punctuality and so on ) that these guys provide. also, if anyone at One Hour reads this, give the guys who did my job a raise because they kicked *** and took names.

The boss came by when the job was done and then they called afterwards to make sure everything was ok. The service was just really good.

I was very pleased with the service. My appt time was actually moved up which was good as I had no heat. The service technician was very professional. I would definetly use them again.

Joe arrived on time and was very professional in presentation. We had met and engaged him for a furnace cleaning at the Spring Fling Home Show. Then I checked out the company on Angie's list. They were top rated. He cleaned the furnace and told my husband repairs that were needed and how original furnace had not been installed correctly. I had a repairman for another problem comment on the installation. The house is 12 years old. When he returned he was here for approximately 3 hours which is what he had told us it would take. He showed me the parts that were replaced and there was no question that the work was needed. We signed a service contract that day and this gave us a discount on that day which almost covered the cost of the contract. He was very neat and clean (wore shoe protectors). There was no mess when he left.

I called them and they came the same day. I had a coupon from Angies List which make the costs of the repair very reasonable. The man repair guy was professional and nice. I would use them again.

Contract Extreme through my local Lowes Store, my old system was at least 28 years old and I had been told to replace the entire sytem several times over the last 5 years.Havong utility experience, I knew the size and type of sytem that I wanted, Extreme came in and actually provided us with a poratble AC system becasue our existing unit would not take a charge or stay running during an extreemly long and hot summer spell. The saleperson cam eout and sized the unit and the SEER that I wanted and we financed through Lowes. The crew came in and although it was suposed to be a 2-man crew, they sent 4 people to insure a 1 day instalation. Crew were pleasant and went right to work, and even though I had dug the trench to gett the lines from the house to the pad, they dug it deeper to make sure that my pipes could get properly insulated. The crew worked fast and effeciently and completed the job in about 6 hours; the plumbing and cleanup work was done correctly and no return service calls. The sales person came out the next weekend and went back over the system to make sure that it was operating properly. Our utility bills have gone down and the house satys coller in the summer and now warmer in the winter than it ever has been. Thanks Extreme One- Hour; you did what you said you would do and you did it right th first time.

On the coldest night of the year my furnace died. It would blow cold air but the pilot light would not ignite. I called One Hour and told them a time that was convenient for me that day. They gave me a two hour window, but their tech arrived promptly at the beginning of it. He was very polite, put on shoe covers, etc. He quickly identified the problem, broke down the costs, and ran to Dayton to pick up the part he needed. He also pointed out that the previous company that serviced the furnace had disconnected the sensor that would detect if the furnace was overheating. This could have caused CO2 to leak into my house, which can be deadly. Despite his professionalism, and the great reviews that led me to call One Hour in the first place, I was apprehensive about the cost of my repair. After he finished, I set my thermostat to 70 and waited to get warm. Then, at 65 degrees, my furnace shut off. All night and the next day, the furnace would get to 65 and shut off. Of course at this point I was really worried that I made a bad decision. I worried for no reason. I called One Hour on Sunday morning (Super Bowl Sunday no less). I explained the situation. Half an hour later they were at my door. The tech (different from the first tech) determined that there was a soot build up that was causing the sensor to think that the furnace was overheating and shut down prematurely. Opening up the ducts and cleaning this out would have cost me more money had they done it on the first trip, but since they missed it, I was not charged another dime. I did not tell the tech at the time, but that was a make or break moment. The most important quality's that I look for in a service provider are honesty and integrity. I was ready to dig in and argue that I should not have to pay more money. I hate when I have to do that. One Hour did not make me argue. They knew that it was not right to charge me, so they didn't. That goes a loooooooooong way in my book. Next time I have an issue with my heat or air, they will get the call!

They showed up promptly, diagnosed the problem, and were able to fix it the same day. That was important because the temperature was below freezing that day.

Initially I called to have a repairman come out to replace leaking freon. After a few days the air conditioner stopped working so I had to place another service call. The repairman,Rick, was very prompt and called me prior to coming. After looking at my unit he told me that it would be throwing good money after bad to keep putting in freon because the leak was in a spot that would be labor-intensive to replace and the control board was corroded. He recommended putting in a new unit. The estimator / salesperson that came to my house was very knowledgeable and was courteous when I asked him how his Trane unit compared to others. I told him my concerns with my old unti (uneven heating) and reliability and he recommended the Trane unit which fit into my budget. It was not the cheapest nor the most expensive but it is reliable and of good quality. I am very happy with my new unit and would highly recommend Extreme 1 Hour to my friends and neighbors.

Provided a good check up on the furnace and house heating system for a good price. Provided good advice on using better quality filters with the furnace. Will definitely use One Hour Heating & Air Conditioning for future service.

We returned from vacation and had no heat. The first thing I did was check Angie's list. One Hour Heating and Air had an excellent rating and a coupon. I called and they gave me a time for an appointment. 2 men came and fixed our problem and explained everything clearly. They were wonderful!

Bob arrived on time professional One Hour tries to have the same tech visit each time. We have been using One Hour and Bob since a Capicitor blew on the AC right before a hot spell 2 years ago.. Bob arrived check the AC unit and then went to get the humidifier and everything on the heating system up and going for the fall. Replaced a hose, filters (we provided) he did all the work! Visit was thorough and efficient. He was here for about 45 min which is about right for a semiannual maintenance visit. Excellent service even the scheduling was easy and convenient.