They arrived on time and immediately went to work. Found yellow jacket nest, treated it, taped off vent to prevent yellow jackets from entering and explained everything we needed to do. We were told that in 48 hours the yellow jackets would all be gone except for the hatchlings and these would die also. It has been around 3 weeks and we have no signs of anymore yellow jackets! We will use again.
Description of Work: Found where yellow jackets were coming into our basement and treated at the entry point.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
John P.
11/2013
5.0
pest control
 + -1 more
He did a good job. He came when he said he would and I would recommend him to others.
Description of Work: I had a terrible ant and spider problem. He sprayed both inside and outside and I haven't had a problem since.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Michael B.
10/2013
5.0
pest control
 + -1 more
Very personable and friendly. Did a thorough spray of the exterior, interior, basement, crawlspace and garage for spiders and other insects while doing a termite inspection then sprayed a Yellow jacket nest between the brick and frame of the house. Results were excellent and don't see many spiders anymore and Yellow jackets have not returned.
Description of Work: Yellow Jacket treatment, Spider treatment, Termite Inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Christine N.
09/2013
5.0
pest control
 + -1 more
We had a huge number of yellow jackets living in the brick and siding of our home. Some were starting to enter the home, and it was difficult to enter or exit the back door. I had tried treating it on my own for several days but was not successful. I had called several national bug removal companies who wanted exorbitant amounts of money and a year's contract. I always prefer to use local businesses when possible and decided to use Angie's List. Ken scheduled an appt. the same day I spoke with him. He arrived promptly, answered all my questions and assured me the yellow jackets would be gone in 48 hours. His price was extremely reasonable. He was very professional and am extremely pleased! I have already recommended him to several friends.
Description of Work: Removed yellow jackets from brick and siding on back deck next to our door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Leilani B.
08/2013
5.0
pest control
 + -1 more
He called after I contacted and came on time on Saturday morning to take care of the yellow jackets nesting in my garage. He checked all around the house to make sure there were no more nests. I was pleased with his work, his explanations and his professionalism. I would use again.
Description of Work: Came and checked home for yellow jackets. Sprayed and told me they would be gone within a few days and they are.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$123
Chris P.
08/2013
5.0
pest control
 + -1 more
Did a great job! he even checked the rest of the house for any other issues, but wasn't looking for ways to make more money because he didn't charge for for a wasp nest that he found and sprayed. He did a great job explaining when it would be safe for our cats to go outside and how and when we needed to seal the spot on the house where the yellow jackets were getting in. He was great to work with and really did a good job!
Description of Work: Identified our yellow jacket problem and sprayed one spot on our house and two in the yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Steven L.
08/2013
1.0
pest control
 + -1 more
We called for a termite inspection. He wanted $75.00 plus tax to do the inspection. He lists inspections as free here on Angie's List. This was false advertising. We did not do business with him and we never will when thats the result of the first contact with the company.
Description of Work: We called for a termite inspection. He wanted $75.00 plus tax to do the inspection. He lists inspections as free here on Angie's List. This is false advertising. We did not do business with him and we never will when thats the result of the first contact with the conpany.
Rating Category
Rating out of 5
Response from Bugs or Us Pest Control Inc
We do not list inspections as free on Angie's list. We list estimates as free which we give over the phone for general pest control services. Termite inspections are $75.00 plus tax and $100.00 for a WDI report (Wood Destroying Insect) which is associated with a real estate transaction. If a customer has an area in which they suspect termite activity, we will be happy to come out and take a look because we view that as a possible opportunity to give a written estimate for a termite treatment. We apologize for any misunderstanding. Ken
Kyle W.
08/2013
5.0
pest control
 + -1 more
it went very well. all the wasps are gone
Description of Work: he removed some wasp nests from our chimney and attic
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
NECIA C.
08/2013
5.0
pest control
 + -1 more
Provider arrived on time. In fact, he called and wanted to come an hour early because of a previous cancellation. I showed him the location of the nest, which was between the aluminum siding and brick. He immediately identified the insect nest. The nest location was approx. 2 ft. away from my back door. He asked me to go inside and close off the back entrance and he will come in the front entrance when finished. The job was completed in approx. 20 mins. He told me to wait about 24 to 48 hrs. before I would see results and if after 48 hrs. the nest is still active, to call him immediately. Needless to say I did not have to make that call after 48 hrs. The problem was taken care of. The provider is a friendly and professional individual!
Description of Work: Yellow Jackets extermination
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
James A.
07/2013
5.0
pest control
 + -1 more
Arrived on time. Service as requested. Price as quoted.
Description of Work: Pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
erica G.
07/2013
5.0
pest control
 + -1 more
Ken did a great job. He was very knowledgable, professional and friendly. I would definately recommend him to anyone.
Description of Work: Mice extermination.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$113
Lynn G.
06/2013
5.0
pest control
 + -1 more
Ken arrived a few minutes late, Promptly got to work, spent most of the day trenching around the house ,drilling holes in the cement steps and carport, being careful to minimize damage to our custom steps.He applied chemical, frequently checking to be sure none was seeping into the basement and wearing protective booties every time he came in the house. Haven't seen a termite since.
Description of Work: Termite elimination.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Cecilia B.
06/2013
5.0
pest control
 + -1 more
See above. Very prefoessional, friendly, accommodating.
Description of Work: Found a single (dead) roach after 38 years with NONE. Exterminator determined it was Oriental/waterbug. Had him spray even though may not have had actual infestation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
William F.
05/2013
5.0
pest control
 + -1 more
Contacted Bugs or Us do to high ratings on Angie's List, Ken came out same day and provided a quote. Approx 2 weeks later scheduled a treatment date, Ken showed up on time and completed the treatment. Have not seen any more signs of termites since.
Description of Work: Termite extermination and prevention
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Stephen W.
04/2013
5.0
pest control
 + -1 more
It went well, we noticed a decrease in ant activity almost immediately. It did require a 'touch up' visit, but, Ken, the person we worked with was prompt and courteous.
Description of Work: Ant extermination
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Ron B.
03/2013
5.0
pest control
 + -1 more
Great job. On time and he really knows what he is doing.
Description of Work: roach problem
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Brian F.
02/2013
5.0
pest control
 + -1 more
He came out the same day. The pricing was great. He was good. He was professional. We were supposed to meet at 5 and I got home at 4:55 and he was sitting in the driveway waiting on me. He spent about 1 1/2 hours on it. I would recommend him to anybody.
Description of Work: I used Bugs Or Us for some brown recluse spiders in my barn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
marsha S.
02/2013
5.0
pest control
 + -1 more
Operator arrived promptly as scheduled. Work done very professionally and thoroughly. Applicator wore shoe coverings, and was friendly and answered all of my questions. He found large ant colony down in gravel behind water heater where concrete had been left out by home builder to bring in plumbing extensions. Hard to find and get to, but applicator made extra effort to locate nest and then reach it with insecticide application nozzle. All in all, here about an hour.
Description of Work: Needed ants eliminated from inside of house. House is approx 2,000 sq ft, all single story on concrete slab. Price was based on area of house... approx the same price as phone quotes given by other companies. Application done inside and outside. Operator was very professional and friendly. Did an exceptionally thorough job. Did not try to up-sell. Its been 5 days and no ants after the evening of the day of the treatment. No problem with keeping my small dog inside while treatment was done....just had to keep dog out of the way.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Pamela T.
10/2012
5.0
pest control
 + -1 more
Ken was very knowledgable and informative about the risks associated with the nests and the potential for them to come into my house. He gave us an appointment within a few days and arrived on time. He treated the nests and the next day we were yellow jacket free. I feel his charge was very reasonable. I will absolutely use him again for any pest problems. I trust that he is honest and professional.
Description of Work: I had 2 yellow jacket nests in the outside walls of my home that had become very active and the yellow jackets were becoming more aggressive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Richard H.
09/2012
5.0
pest control
 + -1 more
Ken was courteous, and prompt. He's very friendly honest and straightforward, with no high pressure or pushy sales tactics. What I thought was possible termite damage, turned out to be water damaged wood and some small ants. Ken was also a good teacher explaining how termites, and other wood boring insects feed and what to look for in identifying a problem. He spent an hour inspecting my property and didn't even charge me a modest fee. I love how he does business and if I ever do have a pest problem, I'll be contacting him again.
Description of Work: Inspected for possible termite damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beth H.
08/2012
5.0
pest control
 + -1 more
Ken was very professional. We called him late on Friday, he stated he would be here on Monday @1:00; he was exactly on time. We are going to continue using this service on a quarterly basis.
Description of Work: We noticed one roach in our home (first time ever)!! Ken immediately knew the type and stated it was an outdoor roach, mainly wooded area, and life cycle was only 4-6 weeks and actually is the only type that will die indoors. Lucky for us. Ken sprayed inside home and outside perimeter. Not only did we not see a roach anymore; but also, ants, spiders. IMMEDIATELY! We are very happy with Ken's service and have recommended him to family and friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Lauren N.
07/2012
5.0
pest control
 + -1 more
He was very nice, clean and thorough. He was also very informative and knowledgeable on the different types of ants they had.
Description of Work: He sprayed the interior and exterior of the home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert B.
06/2012
5.0
pest control
 + -1 more
They were very professional. He knows the business. He doesn't use a scare tactic. He thoroughly explained what needed to be done, and gave me choices. At no time did he try to force me into a contract. I highly recommend him and plan to use him for future needs. I give him A's across the board.
Description of Work: Bugs or Us Pest Control, Inc. provided a one time pest control treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
patricia H.
06/2012
5.0
pest control
 + -1 more
Ken is very thorough, polite, professional, punctual, easy going, trust worthy, very knowledgeable. He always has a smile on his face. We have been with Bugs or Us for over 10 years, on the quarterly program, we highly recommend this company.
Description of Work: we have been with Bugs or Us for over 10 years, on the quarterly program. Whole house is sprayed, inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$53
Scott M.
04/2012
5.0
pest control
 + -1 more
Called and they were able to come in two days. He was prompt and courteous and knowledgable.
Description of Work: We moved to anew home and noticed some carpenters ants and a few sugar ants and wanted to stop it before it got worse.
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Service Categories
Pest Control
FAQ
Bugs or Us Pest Control Inc is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: 8:00 AM - 12:00 PM
Bugs or Us Pest Control Inc accepts the following forms of payment: Check
Yes, Bugs or Us Pest Control Inc offers free project estimates.
No, Bugs or Us Pest Control Inc does not offer eco-friendly accreditations.
No, Bugs or Us Pest Control Inc does not offer a senior discount.
No, Bugs or Us Pest Control Inc does not offer emergency services.
No, Bugs or Us Pest Control Inc does not offer warranties.
Bugs or Us Pest Control Inc offers the following services: Residential and commercial termite & pest control.