Founded 1936 • With Angi since July 1996
Family-owned & operated for over 80 years. We protect your property, health and food each day and every day. BBB Accredited Business for over 50 year with an "A+" rating.
Verified Reviews
Showing 1-25 of 422 reviews
Jeffrey M.
06/28/2021
They performed a general bug treatment that literally did nothing. They said I could call back within 60 days if bugs were still showing up and they would come back and retreat. I called 2 weeks past the 60 day period because life is extremely busy, and they said 'so sorry, but you're past the 60 days.' Thanks a lot, will never use you or refer you to anyone else.
Description of Work
General bug treatment
Category
pest control
Service Provider Response
Hi [Member Name Removed], The service program you selected does offer free call back services if needed with in 60-days. You mentioned you called for a free call back service 2 weeks after the 60-days expired. Please call me so I can understand the insect issue you are experiencing and I will send someone out to address it for you. Thank you, Andrew - Owner 614-294-6311 ext. 11jayme B.
09/14/2020
They scheduled a appointment to visit to access the issue and gave us a cost. We agreed and they cam back promptly in less than 36 hours to place the traps. They will come back in 2 weeks to look at them and refill if necessary.
Description of Work
A hole in the back yard which after my research, we assumed was a rat burrow.
Category
pest control, animal removal
F M.
09/11/2019
Rhea O.
07/16/2019
Rodney A.
06/18/2019
Rodney A.
06/17/2019
TERESA F.
09/05/2018
Thomas P.
05/16/2018
John F.
01/22/2018
Lisa E.
11/10/2017
The service provider did not provide a local recommendation. And, if this was something you did not want to do, it should have been stated at the time of the call, not after we change our work schedule to be at home. The representative who answered the call did consult with someone twice while she was speaking with us. When she left the voice message, she said exactly what I originally stated in my initial review. And, let's be frank, you weren't trying to save us money, you just didn't want to bother with it. We are still having the issue. We know exactly what room is affected, and this is the only room that has the problem. So I'm not sure how hard it would be to track them. Without coming out to see the problem, I don't see how you could even say how difficult it would be. The bottom line is that you said you would come out, we changed our schedules, then get a voice message that you are not coming out. It was on a Friday and we didn't have time to make calls to get another company out on Monday.
Description of Work
We recently moved into a home that has wasps and and yellow jackets - to the point that we can't sleep in our bedroom. We have tried a couple of times, but we have wasps landing on us! Even after a few frosts and cold days, the problem is still there. So we called Ohio Exterminating who said they would be there on Monday to help us get rid of these pests. They were very courteous and it was great that they could get out so quickly.
Category
pest control
Service Provider Response
Knowing the urgency of the problem with stinging insects inside of a house and the fact that we are only in Chillicothe twice per month we told the homeowner it would be in her best interest to contact another company at this time or purchase some insect light traps that will help collect the yellow jackets. Yellow Jackets inside of a structure during late fall if very difficult to pinpoint and treat effectively with one service. It would not be cost effective for us to travel to Chillicothe if several treatments were required. We were just being honest and trying to save the homeowner money buy recommending a local company for this particular service. I am sorry she is upset and gave us a bad review. Please know that we were only acting in your best financial interest.Lesley H.
08/11/2017
MICHELE P.
08/07/2017
Julie G.
08/03/2017
It went great. They showed up on time, and got done earlier then expected. They will come out every year and check their baits.
Description of Work
We needed a termite inspection. They didn't find any active termites, but we went ahead and got the preventative treatment.
Category
pest control, home inspection
JANICE C.
12/30/2016
JANICE C.
12/30/2016
Their people are very knowledgeable and it's been a couple of time now that I think about it where the time didn't solve the problem and they come back and this one guy a lot of pride he was not gonna get let these curse ants he was gonna do whatever it took to get them out of there and sometimes it's just some creative approaches and everything, I though it was kind of funny, but he's professional pride that he's gotta figure out exactly where they are and how to get to them.
Description of Work
That might have been the year we had the yellow jacket nest.
Category
pest control
Mark N.
12/10/2015
I wanted to talk to him, as I was not sure if it was a rodent hole or a sink hole. A couple weeks later, I got some dirt and filled in the holes. So far, nothing, I checked three days after I filled in the holes. I have no intention of paying for something for which I have seen no results. Had I even seen him or seen the traps, that would be one thing, but the only evidence that he was even here was the bill.
Description of Work
I waited for them to show up, and finally, I went outside, saw one of my neighbors and he said he saw a man go to our front door and stick something on it, then left. It was the bill. He claimed he had set a couple of traps, which I never found.
Category
pest control
Service Provider Response
On 11-17-15 we did a FREE INSPECTION only of the exterior of Mr [member name removed]'s property. At 1PM we knocked on the door and rang the door bell, twice. We did not get an answer. We proceeded to inspect the exterior of the property and found 3 large groundhog burrows. We left an ESTIMATE on the front door asking Mr. [member name removed] to contact us if he would like to schedule service. Since the time of our inspection we have not been contacted by Mr [member name removed] to schedule service. We NEVER left an INVOICE for Mr [member name removed]. Our INSPECTION and ESTIMATE was FREE!! Mr [member name removed] does not owe us anything for our time determining what his problem was and providing him with an estimate to eradicate it. Thank you, Andrew Christman - Ownersherri M.
06/26/2015
Very nice service man..but left the closet with the attic access a mess.. product spilled onto clothing, shoe prints on wall and assess trim knocked off
Description of Work
sprayed for carpenter ants in attic and around house
Category
pest control
Service Provider Response
Mrs [Member name] called us on Wed. 6/24 after her roofers found carpenter ant nests while replacing the roof. We made an emergency service for her and arrived with in one-hour of receiving her call. Our technician helped Mrs [Member name] move her clothes and belongings that blocked the attic access. We did not use any granules so I am not sure what she was seeing. We were not the only ones in the attic as her entire roof was being replaced. If we made any accidental messes I would have sent someone to clean it up right away. I tried to help Mrs [Member name] by arriving right away for her emergency service and rearranged my techs route in order to do so. I am very sorry she is upset. I am more then happy to send someone out to clean or repair what is needed if we are the ones who did it. Please advise. Thank you, Andrew Christman - owner (cell) 614-374-9609Tom G.
04/11/2015
The technician did a great job getting behind our cabinets looking for pathways for the mice. He set new traps and re-baited traps I had from a couple years ago. He explained where they could be coming into the house and gave suggestions on how to close those paths.
Description of Work
We found mice in our kitchen so we had them out to spray and set traps.
Category
pest control
Douglas M.
09/24/2014
I do not remember if I used this company or not. They may have referred me to another company. It was over 4 years ago. This company might be great. I do not know. Angie's List won't let me log in without asking me first to write a review of this company. So that is what this is. I hope it fixes the problem with Angie's List. I have had just about enough.
Description of Work
I do not remember if I used this company or not. They may have referred me to another company. It was over 4 years ago. This company might be great. I do not know. Angie's List won't let me log in without asking me first to write a review of this company. So that is what this is. I hope it fixes the problem with Angie's List. I have had just about enough.
Category
pest control
Flora P.
09/24/2014
They showed up, but the guy that came refused to do it because he did not have an order for it to be done. They did not do what they promised, the whole point of getting the extension was to spray for the bees and ants but they did not go through with the work for what I had paid for. When I talked to them about it they said they did not have anything for me saying I got anything for bees and ants. I called the owner and told him what was going on about the guy being at my house and would call me back the next day. He would check into this. He never called me back and he did not answer any calls I made afterward. I was threatened that I did not keep appointment then they would cancel the contract and charge me for anymore date for two more treatment. She was nasty on the voicemail and talked like I was trying to break the contract. They kept trying to send someone over on date that I would not be home. I called and told this woman that I would call and set a date because I was having doctors appointment for my mother and self. I did not want to cancel contract, but wanted to the job done inside and outside the house. I was told they were going to send someone over. I told them to do as they wish but I did not have the money to pay. UPDATE: Senior citizens be warned, be careful when dealing with this company. They are lying, they were rude and threatened me. The did not complete the April service.
Description of Work
They sprayed my house for pest control, and they told me that I needed some additional treatment. One of the treatments could not be done until it got warmer to kill the bees and ants.
Category
pest control
Service Provider Response
(member name removed) has not once contacted me, Andrew Christman, owner of Ohio Exterminating. I would have returned her call if she had left a message for me. I authorized the cancelling of her service agreement internally even though she breeched her contract. (member name removed) was a very difficult customer to schedule services with and often stated she did not have the money to pay for the services. We let her out of her service agreement without penalty. Please read the response below from her account representative. Andrew, (member name removed) signed a one year contract for quarterly service, meaning 4 treatments, with Ohio Exterminating in January of 2014. We treated on January 13th for the initial treatment. This went without any issues. In April she rescheduled several times, but we did eventually service on April 18th and she paid for the service at that time. In July she first rescheduled then canceled service, saying she would call us when she wanted service again, citing financial difficulties. We explained to her that she was contractually obligated for two more treatments. She was rude to several office staff members and started threatening to go to the Better Business Bureau. We offered to cancel her contract without penalty, explaining that we understood she was unable to fulfill the contract terms due to financial difficulties. I am not sure what else we could have done. Her anger seems misdirected, we did as promised, she did not live up to her end of the contract and was very difficult to schedule when we were able to schedule the 2 services that were performed in January and April. I think it would be best if she chose to do business with another pest control service provider at this time. Jim Witt - Account ManagerCatherine a E.
09/02/2014
Originally serviceman went to wrong address, was sent to my mother's old home that she moved out of more than 5 years ago. Lady at the office said that since there was previous work done at my mother's and billed to my address, so he was sent to the other address. Angie's list website states 10 % senior discount, we were told sorry they don't have a senior discount. Lady at office said there is a 10% for Angie" list, I told her that is where I got name.. Didn't offer a discount Serviceman did not offer any discounts Was not apologetic about any
Description of Work
Sprayed for ants..
Category
pest control
Betsy B.
08/28/2014
This was a fine business transaction from start to finish. Company communication was good. All appointments happened right as scheduled. Did not try to sell me products I did not need. The price was excellent. Service tech that showed up was professional and pleasant.
Description of Work
Treated outbuilding for carpenter ants and wasps. Did preventive treatment for carpenter ants for house.
Category
pest control
Bill H.
07/07/2014
John W.
05/21/2014
Estimate went well. Price was fair, but not any less expensive than another quote I got for same job. Understand, that each episode we had to be home so the techs could get in the house. Scheduled day the techs showed up to tell us that it was too wet to complete. OK, i can accept that. We rescheduled for following Monday. Monday came and we were called towards the end of our 2 hour window to say that the company didn't have enough techs there that day to complete our job. We rescheduled for following afternoon. They apologized and appreciated our flexibility. Tuesday afternoon, (scheduled for 3-5pm) No call, no show. Called company about 5:15 to see where techs are - phones go to voicemail. Called company again at 6pm to leave message that techs were no show and we are not interested in rescheduling. At 6:10 techs show up, I tell them that I just left message stating the above. One tech throws his hands up and says "thats fine by me!" The other apologizes. Not impressed. Would bother with another estimate.
Description of Work
They were to spray for carpenter ants and carpenter bees
Category
pest control
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