The House Doctors

Appointment scheduled for a month or more. One hour before arrival time, I receive a call that they would have to reschedule and that someone would call me back. I explained that was not satisfactory because I had arranged to take this day off, cancelled clients, moved court dates as well as rescheduled a deposition. I told the guy (last name Vecchio) who called that I wanted his boss to call me back within 5 minutes. I did get a call back but it was the from the same guy and he said he had to leave a message for another guy named Vecchio. One hour later still no returned call. I reviewed other reviews and this seems to be a common issue with this company. The company seems to then reply to a negative review by saying that since they have been in business 40 years and therefore you should not believe the review. I WANT A REFUND. THIS COMPANY SHOULD BE BANNED FRON ANGIES LIST. I WILL MAKE IT MY PERSONAL MISSION IN LIFE, THAT YEAR 40 WILL BE THEIR LAST YEAR IN BUSINESS. THIS IS IS THEFT. PLAIN AND SIMPLE.

I was away from my office at the time of the call, when I got back in I called them right back to say the date they requested (11/14/14), I would not be available and could I please reschedule. She said that "he would have to pull the cards again" and would get back to me. I have called several times and left messages on their voice mail, but never received a call back. I have emailed and they have responded that they would get in touch with me, but still no contact. On the morning of 11/14/14, I received a call from one of their workmen that they were coming to my house that day. I explained to him that I had cancelled that appointment and asked to be rescheduled. He said, he would speak with them and they would call me. I still have not heard anything. I would like a refund. If it is this difficult to just get them to respond and to reschedule, I am apprehensive of how they will handle the job. I would like to request a refund.

Representative said he couldn't do the work and that they would typically perform very basic tasks such as baseboards, door molding, small jobs in general. However, I need someone to install my finished cabinets.

It went really well. We went to Home Depot to pick out the supplies. He was extremely knowledgeable and professional. His craftsmanship was impeccable. He was also respectful when speaking to me and when he entered the house. I am very pleased and will use him in the near future. Ms. K

Very clean, nice repair, done quickly, Everything cleaned up after the job, This plumbing project will now make it very easy to turn the faucet off, outside, for winter weather. The plumber came into the house, did the job, cleaned up, and left the house within 1/2 hour.

Did not go well. House Doctors were to contact me by Oct. 21 and I called them many times and eventually someone called me back the first week of November. They were unable to schedule me until December and gave me many reasons why their staff were out sick etc. Bottom line, they could not perform the work.

The gentleman from The House Doctors said that he couldn't do the job that I needed done. He was polite. I felt like he gave up and didn't try.

In the end, I was never able to have services completed and their lack of professionalism concerned me that the quality of their work might be similar. Had several large projects that needed to be completed and the provided clearly was unable to get organized. I wasnt going to provide a negative review since I personally was not negatively impacted (other than wasting some of my time), but they have numerous deals and offers and so I think users need to be aware before purchasing one.

Once the team finally arrived, their work quality and professionalism were impeccable. Unfortunately, we waited weeks for the origina job to be done and no one has responded to our request for a bid on our kitchen. A shame...these are great people with major prioritization and scheduling issues.

Was very punctual. Moved patio furniture off of the deck for me. Only complaint is that the pressure washing unevenly blew off too much of the stain on outer deck so it was uneven when I re-stained it.

The crews shifted around depending on what work was needed on a particular day, but they were all very professional, kept the noise to a minimum and cleaned up after themselves.

Considering the mess that the original installer left, it went well. I was consulted about a few things as far as if I would be satisfied with the proposed "fix." Mark, who did the work, was very pleasant, courteous and understanding.

I paid Angie's list over 3 weeks ago but then The House Doctors could only schedule a drywall repair session in December, so, of course, that's waaaay too late and I paid for nothin. I hope they will reimburse us :/

Contractor seemed much more concerned with getting payment than actually completing the work. Several of the items on the job were not done correctly and the contractor had to return to correct and or complete job. Which he did. Also the cost for materials was considerably higher than expected. The Contractor could not provide invoices for the materials specific to my job to prove out costs. He just supplied a hand written list of costs. We had used House Doctors several times prior to this, when the company was run by his father, and were always pleased with the services provided. Sadly, we had a different experience this last time, and will not be hiring them again, nor do I feel that I could recommend them.

We did not have the service performed, just because they were unable to schedule a service soon enough for us. They were very professional, prompt, and helpful in my communications with them though.

I purchased the $99 special on 9/8 .. Received a message on Angies list to email my phone number. Got an email someone named Bob would be contacting me. Never got a call so sent a second message on Angies list on 9/13. Got a response on Angies list to "send Phone number" via email. Did that again! On 9/18 got a message someone would call me. Eventually...maybe a week later a woman called to schedule appt. Said they only work 10:00 AM to 1:00 PM...and no Saturday work. WOW great hours...So for a working person that means you lose a whole day of work! Anyway..Scheduled work for 10/10-soonest appt available. On Thursday 10/9 got a voice mail that "both guys are extremely sick and we need to reschedule appt.". Woman who left the message said since they had to cancel they would schedule me on a Saturday even though they did not usually work on Saturdays. They would come out on Saturday 10/18. I was to call back and confirm. However, the phone number the woman left was not correct! So I finally found phone number on Angies list to call back to confirm. The woman apologized for giving me the wrong number. She said they would be out on Saturday, 10/18 between 1:00PM and 3:00 PM. Sounds good.. I asked if I needed to have the materials there, she said NO..they would go get what they need. So I blocked out everything on Saturday...so they could come get this job done. At 2:30 on Saturday, I received a call from a man saying he was "calling to schedule my job"..REALLYY!!???? I was very irritated.. I said I was scheduled for TODAY.. Oh he said..Oh no..we don't work on Saturday... Again REALLY???? I was told on two different days that they did. Still have the voice mail. He said he would speak to the woman who scheduled me for Saturday...Unbelievable. They really don't care about customer service. I am now scheduled for 10/28. However, I am very leery about the quality of work they will do if they ever show up. NOT A GOOD EXPERIENCE so far... Update-Work was completed on 10/28. The area around the new skylight needed to be repaired with new drywall and then the ceiling was retextured. Also a section of the wall was patched. Mark did a great job matching the texture to the existing pattern. He also replaced a section of drywall in the garage wear I had plumbing work done. I have no complaints about the quality of work. He did need an extension ladder to perform the work, but didn't bring one. Fortunately my neighbor had one that we borrowed. Otherwise he would have had to leave to get a ladder. The job ran over an hour and I was charged $100 for the extra hour and labor. That seemed a little high for an hour of work, but I needed it finished.

The man that told me to reschedule said "what kind of job is it" and I told him I told mike it was for drywall in the bathroom. This man said "oh, the coupon is for very small repairs. He said you need to read the coupon. FYI...It does not say that on the coupon. They were suppose to provide 3 hours. So they told me to get a refund from Angie's List, and now Angie's List will not give me my money back. I'm not happy.

Job well done, no issues, and it was completed much more quickly than I had anticipated. The workman was somewhat late (and didn't call until after he was due), but overall it went very well and I would use this company again.

Everything went ok, there were a few spots that they missed though.

They did a wonderful job! They replaced all of the latches on our drawers. They were prompt and efficient.

They are outside of my service area. I was unable to use the service.

The porch and driveway look nice but, he left standing water on the little deck. It dried partly with a dingy finish. I have to wash it and sweep the standing water away for it to look a bit better. All in all, he did a good job.

We were told two workers would show up but three showed up. Things started out very good in that they covered many surfaces. The work included repairing the ceiling by matching the ceiling texture. The repair did not match at all. The painter did not paint all the way to the edge which left a discoloration all around the room. We called the owner, left a message that the job was not completed to our satisfaction. The next day the same workers came out , completed the work as requested. The ceiling texture did match and the ceiling was painted all the way to the edge. We were happy with the final product. Why didn't the workers do it that way to begin with. Instead it seemed like they were only interested in getting in and out rapidly. We also contracted for new steps to be put in the garage. The worker forgot his tool that calculates the riser height. He then left to purchase the lumber. Thank goodness my husband was there to make sure the stairs were done to our satisfaction. They did turn out very nice and we were happy with the results.

They came as scheduled, discussed the options and put the drywall. The work is top notch and the staff is very professional and courteous.

when I was finally able to get contact with the company (took over a week) we arranged a date and time. The individual arrived timely. Hewas professional and appear knowledgeable.. His adult son also accompanied him and I assisted with completing various aspects. They completed the jobs efficiently. The thing I have a problem with is his poor responsiveness. When the workmen completed the job I ask them to check something in my basement which they did and indicated that the contact person would get back to me that day or the next. It has been one week and I have not heard from the individual. Generally, their pricing is very fair but I believe on 2 sections on my bill I was over charged,replacing 3 light bulbs should not cost $25 and replacing 2 batteries in 2 smoke detectors should not cost$15. By the way the fire department will do them for free forseniors. They are close and do good work.