The House Doctors

I have tried to contact them about 3 times leaving a voicemail each time. As of today I still have not heard back from them. For this reason I am requesting a refund.

The gentleman, Mark, was very knowledgeable. His work was very neat. He provided information we needed to prevent further water damage.

I never wanted to have my house painted. When they showed up on March 3rd, I believed that they were bringing me an estimate for the work I had requested. They did bring a signed contract explaining that I had hired them for a painting project that also included some dining room work to replace some plasterboard. The plasterboard in the dining room was the only piece of non-painting work they did. I did not want to have the interior of my house painted and that is all they came to do. My daughter is blind. There were two rooms where she could have put her hand against the wall but they had left the wiring completely exposed. They didn't replace the protective coverings that had covered our electrical outlets which was extremely dangerous. This is contrary to what I had expected from them. Since the work has been done I have been told by several people who have seen my home that I had overpaid for my services and they couldn't imagine how I was so gullible. I feel that I was taken advantage of.

Arrived 1 hr, 20 min late without calling to notify me. Stated upon arrival that they "got lost." But got to work as soon as they arrived and worked hard for entire 3 hours. House looked really good when finished. There was an issue with the coupon to begin with. No one contacted me to schedule the service, as stated, and when I finally called, I was told the coupon had expired, but they "would allow it."

Mike did, as always, an excellent job. The House Doctors always do an excellent job. They are dependable and responsive. The quality of their work is always good. If there ever is a problem, they always fix it.

We had scheduling issues. I had to have lights put in first before the drywall could be done. I called Angie's List to get a refund.

Tried to get the work done and they have contacted me once but nothing came from it. Therefore I?m going with someone else to do the work.

This is the second time I used this service thru Angie's and I'm not sure if it was the same person, but it did cost the same and their washer doesn't reach high enough to get all the way up the side of my house.

Took out approximately 3 foot by 4 foot section of damaged plaster wall down to studs, replaced with drywall. I had to supply the drywall and all supplies. I had to pay Lowe's to deliver the dry wall because it wouldn't fit into my car. This was an unexpected complication and the delivery was an unexpected expense. The worker was pleasant to work with and did a good job. I am satisfied with the result.

I purchased the deal in May of 2014 and attempted to contact the provider intermittently by both e-mail and telephone for the next month or so to no avail (they rarely answered the phone and responded to e-mails mainly by giving me the phone number where I left voice-mails that did not elicit a return call). I became frustrated and also busy with other things. When I attempted to get a refund later in the summer, I was told by Angie's List that the deadline for doing so had passed. They suggested contacting the House Doctors again, which I did. After many attempts, I finally got a return phone call and scheduled a date for the work in early November. They canceled at the last minute but sent someone over the following week. He was not informed that I had paid for three hours of work and had only an hour before his next appointment. He put a couple of finishing nails into the bannister near the top that helped a bit but not enough to satisfy the people who bought the house so it became a sticking point in the negotiations. The carpenter promised to come back to replace the door frame (which was entirely exterior) but never did. Overall, I was very disappointed with my experience.

It went very well. Mike did everything we needed done and everything works.

All went very well. We have not had any leaks.

He arrived on time called to let me know what time he would be here. Got here and got right to work, worked on door first did a great job even painted the frame once repaired. He then worked on the drawers. Clean up and left after the 3 hours.

It didn’t go as well as I’d have hoped. They left in the middle of the job and came back. It didn’t get done as well as it could’ve been done. I had them do the work in the kitchen, the hallway, and some living room work.

Company response This was a real bad day because we got hung up on another person's job which made us real late for this customer. We are human too and we would like to extend a heartfelt apology to this customer. Sincerely, Bob Vecchio P.S. WE tried to re-schedule for another day but she said no. Company response HAVE TO SAY THIS. THIS REPORT IS A STRAIGHT OUT LIE. THIS CUSTOMER WAS SCHEDULED FOR THURSDAY SEPT.18TH NOT SEPT. 11TH. CUSTOMER CALLED AND ASKED WHERE WE WERE AND MIKE TOILD HER THAT SHE WAS SCHEDULED FOR THE FOLLOWING THURSDAY. SHE DENIED IT BUT AS A CUSTOMER SERVICE; MIKE OFFERED TO SEND SOMEBODY OUT LATER THAT DAY OR TODAY; SEPT 12TH AND SHE WOULD NOT ALLOW IT. SHE WAS HOSTILE AND MORE THAN UNREASONABLE AND I DON'T MIND SAYING IT. THANKS FOR READING AND UNDERSTANDING. I SWEAR ON A STACK OF BIBLES THAT WHAT I JUST WROTE IS TRUE. THANK YOU, BOB VECCHIO Company Response: WRONG NUMBER--BOO--NOT TRUE JUST A VERY SPITEFUL RESPONSE. GLAD HE'S MOVING ON. Company Response: This is a total lie. He received a type written estimate in the US Mail. John Bailey ( my employee ) met with his wife. John is in his late 20's and is a "Union Mason" This customer better stick to his full time job because he sure as heck isn't a comedian. My God; we did everything right. Thanks for reading my reply a nd understanding. Bob V. Company Response: My wife was hospitalized for over a week and that's why response was slow. Hope this person Understands!!!! Company Response: IF THIS REALLY HAPPENED; WE APOLOGIZE TO THIS CUSTOMER. IT RARELY HAPPENS THAT SOMETHING SLIPS BY US; BUT WE'RE HUMAN TOO. "TO ERR IS HUMAN" PLEASE SEE AND NOTE THAT WE HAVE OVER 1,300 ANGIES LIST REPORTS; FAR EXCEEDING OTHER COMPANIES. WE STRIVE TO PUT A SMILE :) ON EVERY CUSTOMERS' FACES. PLEASE GIVE US A TRY. SINCERELY, BOB V. Company Response: We tried to save a little time by giving this customer a verbal quote since we couldn't get out to see them just as quickly as they wanted/needed. We tried but sorry that we couldn't connect. we try very hard to be all things to all people and sometimes you just can't. Bob V.

They were good. I had them to work in the basement office. One tech showed up to do the work; he showed up on time and worked the whole time. I had to pay extra for a few materials.

The workers were nice however, the price was a bit high and the quality work was not what we were expecting.

I was very impressed with the workers technical skills and Efficiency in how he completed the job. We would definitely hire them again.

Had a hiccup with the pressure washer and repair / replace the unit causing a delay. I did not realize that soap was not part of the package. Overall, he did a nice job. I was pleased with the outcome. The service provider was polite and prompt.

It turned out really good. They did a nice job. There were two people here doing the work. They arrived on time for the appointment and scheduling was good.

Was generally happy with the patching, the larger area didn't turn out quite as smooth as I was hoping although it was a large area that had been cutout so maybe my expectations were too high. Had I noticed it before they left I'm sure they would have addressed it though.

I received an email within a couple of hours of purchasing the coupon. I was a little taken aback when I called the number that came in the email as it was a generic phone company message with no name or company ID provided, but it was the right number and a couple of days later I got a call to set up the appointment., I think it was 1 days from the day I purchased the coupon until they performed the service. I am very happy with the work.

We bought an Angie's list deal for 3 hours of wall repair for $90 with the intent of having the contractor repair some cracks in our plaster, exposed after wallpaper removal. I left three messages for the company, twice with a contact that "wasn't the right person to talk to". After two weeks, I finally heard back from the appropriate individual and they could not schedule anything until the middle of May (2.5 months out). This was completely unacceptable to us. This is not about the contractor: We requested a refund and Angie's list staff told us that they were going to try to find an alternate contractor to complete the work. This process took months and we finally just asked for--and were granted--a refund. These big deals should only be offered by highly rated contractors with available to do the work in short order after the deal has been purchased. This was a terrible experience all around.

They were horrible, he gave me a quote and did an average job. Then when he gave me the bill it was about $800.00 more than he had quoted.

The service was ok. They had very good scheduling and availability.