The House Doctors

I tried reaching the contractor four time. He never returned any of my calls. I tried over a period of two weeks. Very unprofessional

It was okay. First of all, it said, "$99 for three hours of work." However, they don't tell you that they would bring two people out and that it's split. So, basically it was an hour and a half for $99, with two guys and it also includes them going to get the material. So, that took us 45 minutes. So basically, we paid $99 for 45 minutes. It took them, in addition, three hours to complete the project. So, I don't think I would use them again. It was cheaper than if you got a carpenter to do it. But, another thing; halfway through it, he was committed to another project. So he had to leave. I said, "Wait a minute. You've got half of it done. When can you come back?" He said, "Oh, I don't know. You'll have to speak to my boss and draw up a schedule." I said, "No. That's not right. You're half done here. You don't leave this job to go to another job," which he did. But I begged him and he came back Saturday and finished it up. But, he was rushing through it. So, he didn't do it the way he should have done it. So, most likely, I won't use them again. The price was pretty decent. It was $400 to rebuild a wall. But, the whole thing was just not handled properly. I think saying, "$99 for three hours of work," you should put in there that they're bringing two people and then that split up and then also that you have to pay to go get the materials. What I had to do was, drive with them and go pay for the materials. That took us 45 minutes. So, basically we're paying $99 for 45 minutes work, which was nothing more than tearing the old stuff off. The work was decent. He is just a handyman but he really tried his best. I think these guys are under the gun and they overbook them. That's what he said to me. He said, "When they put out these specials, we're running around mad." He said, "I feel bad. I was rushing to get it done under the time. I didn't do it how I wanted to do it." So, he even mentioned that he was stressed out. Another thing was, they don't take any of the trash. I had four or five bags of stuff that I had to carry out myself to the trash the following Tuesday. So they don't take any of that with them either. The guy was pretty decent and mannerly. I watched him the whole time. He wasn't snarky about that.

I spoke with someone at the shop ahead of time to make sure they clearly understood what the job was and whether they would need any additional supplies, etc. I told her I had this same thing done in a different room of the house that was approximately the same size and it took 2 guys --- non-professionals --- only about 2 or 3 hours to complete the entire project. The woman was very pleasant and said they had all the info and supplies they needed and just wanted to confirm the time. The day of the scheduled appointment, one carpenter showed up. It became obvious within a matter of seconds that he was told nothing about the job and had no idea what he was hired to do. After I explained what I wanted done --- vinyl plank flooring installed in one small-ish room --- the first words out of his mouth were, "I hate installing these things." The second thing out of his mouth was, "There is no way I can finish this in one day. This is going to take at least 2 days to complete it." I was not off to a good start. Long story short, he did wind up completing the job in one day. It took about 7 hours, so it wasn't cheap. And after the rocky start, the carpenter did loosen up and was very nice. He also worked very hard to get the project completely in one day. As far as the results, he did a very nice job fitting the planks together evenly and correctly, and at a glance the flooring looks very nice. However, he did a very shoddy job around the corners and edges of all doorways, stairs, and fireplace. He did not remove the bottom trim of the baseboards in order to slide the planks underneath them, resting 5/16th of an inch from the wall like you are supposed to. I also made sure the representative I spoke with on the phone understood this and she said it would be no problem. So after this, I had to hire a separate carpenter to come and replace all the baseboards and trim, because the uneven and jagged edges of the flooring butting up against the wall looked awful. And since then, I've still been using brown calking, paint, and pieces of floor transitions in attempt to hide all the mistakes and gaping holes around the fireplace and entryway. Bottom line is you get what you pay for. I found the "best" (i.e. cheapest) deal on Angie's List, and the job was completed in one day. I wasn't expecting a miracle worker, nor did I get one. Next time tough I'll gladly pay an extra couple hundred bucks to do a better job. I still can't get over the fact that I had 2 non-professional guys install the same flooring in another room that was approximately the same size, and they finished it in 2-3 hours and it looks immaculate, yet it took this service an entire working day to simply finish it and the quality wasn't even half as good. Oh well... You get what you pay for.

When the representative called me to set up the service, I realized that I hadn't understood the details of the deal and it was not going to work for us -- timing and the need to purchase our own materials made it not as appealing to us. I received a refund from Angie's List. The House Doctors were courteous and helpful as I realized this wasn't going to work for us at this time.

I called them and the problem was not rectified. They said someone would come out and no one did.

Great job!!! The house is old and the front porch needed repairs. Several pieces has rotted, cracked, and broke off. The new wood was cut evenly and placed in sturdy, interlocking pieces. I was amazed that as much of the porch was able to be repaired within the time frame of 3 hours. I will definitely have more work done on the porch. The carpenter was professional, polite, and did a great job. Thank you House Doctors.......I highly recommend you!

Mark was prompt, very polite, and cleaned up after the job

I called the company and left a message. A woman called back the next day and set up an appointment for the following week on Friday (9/11/2015) between 1:00 and 3:00. I stayed home Friday afternoon waiting for the person to come. At 5:00 I called the company and left a message that no one showed up for the appointment. This is Monday afternoon and still no contact. I wasted half a day waiting for the contractor to show up!

Not as expected

The painters came for parts of several days and worked steadily even on some hot days. At the last minute, my husband asked them to do another window and the trim on the corner (which he thought we had requested earlier). They had to come back another day to finish up. The men were very professional and polite and friendly. It is nice to have all of these jobs done.

hired to power wash home. they contact you via email and give you a telephone number to call to make appointment. the number is completely unmanned and getting in contact with them was extremely difficult and when I did they notified me they were booking months out...................

On time (within a set 2 hour window). Did the job. Will need to come back to complete the ceiling repairs though. The mud needed additional time to dry before it was ready to retexture. I will hire again.

Mark was amazing. He was so conscientious and professional I thought for sure he was the owner (he is not). When the job was completed quickly he offered to paint the area he repaired!! So grateful, otherwise I am sure the wall would not have been painted for weeks! Scheduling was a "pain" but now I know it was so worth it. Kim, the scheduler, was a delight.

They responded to my appointment request promptly, showed up on time and completed the work in an efficient and professional manner. I would hire them again to perform other work at my home.

I bought the 3 hrs of service thru Angie's List, but didn't need 3 hrs of work--just wanted to get the job done ASAP. The contractor was prompt, personable and worked efficiently. I had removed water damaged baseboards, drywall, and wallpaper well away from the repair area, but the repair guy extended the drywall mud onto areas that still had wallpaper--making it difficult for me to sand and prep the whole section for new wallpaper. He cut new baseboards using the previous baseboard pieces to match, but they were more than 1/4" off when I went to reinstall them. So I took the original pieces to a lumberyard and had new pieces cut to the same angles. Guess what? The lumberyard also cut them incorrectly. I finally trimmed them myself with a miter box and undercut by 1/8" -- and filled the gap w/caulk. Contractor did a nice job caulking shower stall -- clean and professional looking and very quick. Overall, responsive service and a good price, but medium quality. Like many handymen, they know what they're doing, but you still need to direct and inspect so you don't end up with additional tasks.

Don't remember details (it's been 2+years since service).

I bought a $100 coupon for 3 hours of drywall work from 1 Drywaller. Instead of 1 guy 2 showed up and completed the work in a little over an hour. Initially I was charged a full hour for the work going about 10 minutes past the hour. I notified the Secretary that although I paid I didn't think I should be charged the full amount of $85 extra. The company owner learned of this and was good enough to return my $85 which I think is very professional. The work and price were great. No complaints. Would recommend. Tom

On time. Professional, courteous. I would use again and highly recommend,

Purchased Certificate online and could not get a hold of company for over four weeks. Called Angieslist and they cancelled the purchase (approximate cost of service: $99.00)

They did an excellent job and even did the stucco. I would use them again.

They did a great job of quickly repairing the damage. They put down drop clothes and swept up the area pretty well. I think they did a great job. However, it took the company a week or more to get back with me to schedule an appointment.

Mike came this morning and I showed him what work needed to be done. He got right to work and was very skilled. I am very impressed with the work he did. It's not even noticeable that there was a huge hole in my wall! I have used The House Doctors before and will definitely use them again.

Responded on time, and came with an assistant. Appointment delayed a half-hour and kept. Worked hard and completed by afternoon. Repaired and replaced several posts and a number of pickets. Worked hard to keep my materials cost down, and cleaned up well. Highly recommend.

Job was partially completed as Deal was for three hours and tech was at end of day. Very neat, thorough, and informative tech. Waiting for an estimate to complete repairs.

The worker showed up, my wife explained that we wanted the walls in the garage repaired, he said that the cracks would likely return despite his work. That's all fine, but he ignored most of the walls and was not here for anywhere close to three hours. The parts he did were fair at best. This deal was a total waste.