The House Doctors

THEY WERE PROMPT, ON TIME, VERY COURTEOUS.

MR. VECCHIO ACTED AS CONTRACTOR. HE ONLY USES VERY SKILLED WORKERS WHO ARE EXPERT AT WHAT THEY DO, ALWAYS ON TIME, POLITE AND CONSCIENTIOUS ABOUT CLEANING UP. I TRUST MR. VECCHIO AND RECOMMEND HIM TO ANYONE WHO WANTS TO BE SURE THEY GET THE BEST FOR BOTH BIG AND SMALL JOBS.

THE OWNER'S SON AND A PARTNER WERE AN HOUR LATE DUE TO INCLEMENT WEATHER, BUT THEY DID NOT HAVE PHONE NUMBER HANDY TO CALL TO SAY THEY WOULD BE DELAYED. THEY WERE VERY PROFESSIONAL BUT FAILED TO COMPLETE ENTIRE JOB REQUEST, WHICH RESULTED IN OWNER GIVING ME SLIGHTLY HIGHER THAN A 10% DISCOUNT OFF THE ORIGINAL QUOTED PRICE. I FOUND THEIR PRICES TO BE HIGH (I PAID $200 MORE THAN I HAD THOUGHT THE WORK WAS WORTH, BUT CHOSE THEM BASED ON THEIR ANGIE'S LIST REPUTATION), ESPECIALLY WHEN I ASKED FOR A QUOTE FOR ADDITIONAL WORK THAT I CHOSE LATER NOT TO DO.

THEY WERE EXCELLENT TO WORK WITH AND PERFORMED SPEEDY WITH REPAIRS.

JOB 1: COULDN'T HAVE BEEN ANY NICER OR EASIER TO WORK WITH. ALWAYS ON TIME, ALWAYS MADE SURE I KNEW EXACTLY WHAT THEY WERE DOING AND PLANNING TO DO. JOB 2: 4 DIFFERENT PEOPLE CAME TO DO WORK. ALL WERE EXTREMELY POLITE AND AGREEABLE, MADE SUGGESTIONS AND DIDN'T LAUGH WHEN I ASKED SOME ''PRETTY STUPID'' QUESTIONS. I THINK THIS COMPANY IS GREAT. IF THEY CAN'T FIX STUFF THEY KNOW GOOD PEOPLE THAT CAN.

JOB 1: COULDN'T HAVE BEEN ANY NICER OR EASIER TO WORK WITH. ALWAYS ON TIME, ALWAYS MADE SURE I KNEW EXACTLY WHAT THEY WERE DOING AND PLANNING TO DO. JOB 2: 4 DIFFERENT PEOPLE CAME TO DO WORK. ALL WERE EXTREMELY POLITE AND AGREEABLE, MADE SUGGESTIONS AND DIDN'T LAUGH WHEN I ASKED SOME ''PRETTY STUPID'' QUESTIONS. I THINK THIS COMPANY IS GREAT. IF THEY CAN'T FIX STUFF THEY KNOW GOOD PEOPLE THAT CAN.

THEY WERE VERY POLITE AND ANSWERED ALL MY QUESTIONS. THE WALL THEY TOOK DOWN WAS PLASTER. THE ROOM WAS SPOTLESS AFTER THEY FINISHED. THE WALL WAS TAKEN DOWN ABOUT A MONTH AGO, BUT SINCE IT HASN'T LEAKED IT HASN'T BEEN REPLACED YET. I HAVEN'T PAID ANYTHING YET. I OFFER, BOB SAYS NO.

I WAS VERY PLEASED WITH THE WORK DONE BY THIS COMPANY. THEY WERE TIMELY, COURTEOUS AND PAID GOOD ATTENTION TO DETAIL. THEY WERE VERY PROMPT ON RETURNING THE PHONE CALLS.

WE WERE VERY IMPRESSED BY THE COMPANY'S PROMPTNESS AND PROFESSIONALISM. THEY CAME THE DAY WE CALLED TO LOOK AT THE GUTTERS, BUT SAID THE GUTTERS WERE TOO PACKED WITH SNOW FOR THEM TO BE REPAIRED. THEY CAME BACK ON MONDAY OF THE NEXT WEEK, WHEN THE WEATHER WAS WARMER, AND DID THE JOB. THEY CALLED US LATER TO THANK US FOR OUR BUSINESS.

THE AMAZING PART TO ME IS THAT I CALLED ON MONDAY MORNING AND THEY DID THE WORK ON MONDAY EVENING. IT'S HARD TO COMPLAIN ABOUT THE PRICE WITH SUCH INCREDIBLE PROMPTNESS. HOWEVER, TWO PLUMBERS WERE SENT WHEN I'M SURE ONE WOULD HAVE BEEN ENOUGH. I DIDN'T SEE A ''NEW SUPPLY LINE'' BEING INSTALLED AND HAVE NO IDEA WHAT ONE COSTS. THE BILL DOES NOT OUTLINE THE COST OF PARTS VS. THE COST OF LABOR. THEY WERE IN AND OUT IN LESS THAN 45 MINUTES. THE PLUMBERS DID NOT RESEAL THE TOILET TO THE FLOOR. EVERYTHING IS WORKING FINE NOW. I WILL CALL THEM AGAIN DESPITE MY MINOR COMPLAINTS ABOVE.

OUTSTANDING! I LEFT A MESSAGE FOR BOB, HE RETURNED THE CALL IN 10 MINUTES, SET A TIME FOR LATER THAT AFTERNOON TO STOP BY AND FIX THE TOILET. FROM PHONE CALL TO FINISH WAS ABOUT 3 HOURS. VERY PROFESSIONAL, VERY RESPONSIVE.

THE GUTTERS HAD NOT BEEN CLEANED IN OVER A YEAR SO IT WAS MORE WORK. COMPARING THE AMOUNT OF WORK TO THE COST, THE COST SEEMED REASONABLE.

THE WORK WAS DONE IN A TIMELY WAY TO MY SATISFACTION. THE WORKERS CLEANED UP THE AREA AND FOLLOWED MY INSTRUCTIONS.

THE GROUP OF GUYS THAT DID THE WORK, DID A VERY PROFESSIONAL JOB, THEY WERE COURTEOUS, ASKED MY OPINION AND CLEANED UP AFTER THE ENTIRE JOB. BOB STOPPED IN AND CHECKED ON THE WORK BEING DONE EACH DAY, A VERY PROFESSIONAL COMPANY. I WOULD USE THEM AGAIN IN AN INSTANT. I REALLY APPRECIATED THE WORK THEY ACCOMPLISHED IN TWO DAYS. I TRULY APPRECIATE THEIR HARD WORK, AND I'M SO PLEASED WITH THE WAY MY CEILINGS LOOK NOW.

RETURNED THE CALL QUICKLY. CAME EXACTLY ON TIME, DID EXCELLENT WORK, ENDED UP DOING SEVERAL OTHER TASKS BECAUSE I WAS PLEASED WITH HIS WORK.

WE JUST BOUGHT AN OLD VICTORIAN HOUSE (3 STORIES), AND WERE UNSURE WHEN THE GUTTERS HAD LAST BEEN CLEANED. BOB QUOTED US A PRICE TO CLEAN THE GUTTERS, AND STUCK TO IT EVEN THOUGHT THE JOB ENDED UP BEING BIGGER THAN EXPECTED. WE GAVE BOB A TIME FRAME FOR WHEN WE WANTED THE GUTTERS CLEANED. HE HAD HIS GUYS OUT ON THE FIRST DAY OF THE TIME FRAME WE GAVE HIM. A COUPLE OF OUR WINDOWS LOOK DOWN ON THE GUTTERS; HOUSE DOCTORS DID AN EXCELLENT JOB. WE HAVE USED HOUSE DOCTORS FOR OTHER PROJECTS AND THEY HAVE ALWAYS BEEN PROMPT AND POLITE. WE WILL DEFINITELY USE THEM AGAIN.

THE MAN WHO DID THE CARPENTRY WORK WAS VERY POLITE AND DID GOOD WORK. THIS IS THE SECOND TIME I HAVE USED THIS COMPANY AND WOULD USE THEM AGAIN.

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WORK DONE WAS EXCELLENT, WILL HAVE THEM BACK AGAIN.

WE HAD TWO BROKEN STEPS THAT NEEDED REPAIRED PRIOR TO A POINT-OF-SALE INSPECTION. BOB VECCHIO QUICKLY RETURNED MY CALL, AND TOLD ME THAT HE WOULD HAVE SOMEONE OUT THAT DAY. BOB'S SON, MIKE, PERFORMED THE REPAIR WORK QUICKLY AND CLEANLY. IT ENDED UP BEING A DIFFICULT JOB THAT REQUIRED SOME CREATIVITY. MIKE DID AN EXCELLENT JOB. WE THEN HAD 7 POINT-OF-SALE VIOLATIONS WITH A RE-INSPECTION IN LESS THAN ONE WEEK BECAUSE THE CLOSING OF OUR HOUSE WAS QUICKLY APPROACHING. BOB, MIKE, AND ANOTHER WORKER ARRIVED ON TIME ON THE NEXT BUSINESS DAY, AND COMPLETED ALL OF THE WORK THAT SAME DAY (REPAIRED CRACKS IN FIREPLACE, REPLACED BANISTER, AND 5 OTHER REPAIRS). AGAIN, THE WORK WAS EXCELLENT. BOB AND MIKE WERE EXTREMELY FRIENDLY AND POLITE. I ABSOLUTELY WILL HIRE THEM AGAIN FOR REPAIRS IN OUR NEW HOME, AND WOULD HIGHLY RECOMMEND HOUSE DOCTORS.

THEY CALLED ME BACK RIGHT BACK. HE SAID HE WOULD BE THERE IN A COUPLE OF HOURS AND HE WAS. HE SAID HE WAS NOT TERRIBLY FAR AWAY. HE CAME OVER AND CORRECTED THE PROBLEM UNEXPECTEDLY. THEY WERE EXTREMELY NICE WITH GOOD ATTITUDES. I WOULD USE THEM AGAIN.

BOTH CARPENTERS WERE PROFESSIONAL, PROMPT AND UPBEAT. THEY DID A GREAT JOB. I CAN'T WAIT TO HAVE THEM WORK ON THE NEXT PHASE OF REMODELING!

BOB, THE OWNER, REPLIED TO PHONE CALLS PROMPTLY AND WAS QUICK WITH PROVIDING AN ESTIMATE. THE CARPENTER WAS OK. CORNERS DIDN'T MATCH UP WELL ON THE MOLDINGS AND THE CLOSET WAS NOT COMPLETED SO THE PAINTERS ENDED UP DOING THE MOLDING IN THE CLOSET. THE CAULK LINE BETWEEN THE MOLDING AND THE WALL WAS UNEVEN AND VERY NOTICEABLE IN MULTIPLE PLACES. DUE TO THESE PROBLEMS THE JOB WAS NOT COMPLETED IN TIME AND WE HAD TO CANCEL THE CARPET INSTALLATION AT THE LAST MINUTE. THE SMALL PATCH OF DRYWALL WAS A NIGHTMARE AND TWICE THEY WERE GOING TO LEAVE IT WITH A LARGE RIDGE ON THE WALL. THEY TRIED THEIR BEST TO MAKE THINGS RIGHT, BUT THE JOB JUST DOESN'T LOOK PROFESSIONAL WHEN ALL IS SAID AND DONE. THEY WERE $250 MORE THAN OUR OTHER QUOTE.

EXCELLENT WORK. THE OWNER TOOK A LOT OF TIME TO ANSWER MY QUESTIONS. I'M PLANNING TO USE THEM AGAIN SOON FOR OTHER HOME MAINTENANCE WORK.

BOB WAS EXCELLENT TO DEAL WITH. VERY PROMPT IN RETURNING PHONE CALLS, SHOWING UP FOR AN ESTIMATE, ETC. HIS SON AND A HELPER ACTUALLY DID THE JOB, WHICH WAS VERY GOOD. THEY MADE SURE WE WERE SATISFIED BEFORE FINISHING. THEY TOOK CARE OF SMALLER DETAILS, LIKE THE GLAZING ON THE WINDOWS.