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Sears Garage Doors

Garage Doors, Appliance Repair, Interior Painting,

About us

It's your home. We just work there. And that's also why we're in your neighborhood. Around the corner, down the street. We're your local crew, ready to help you improve your home. Install something new. Repair what you've got. Clean up a little. We're around, ready to help you out with whatever you need. So we thought we'd take this opportunity to introduce ourselves.

Business highlights

34 years of trusted experience

Services we offer

Carpet cleaning, air duct cleaning, dryer vent cleaning, upholstery cleaning, tile & grout cleaning, hardwood floor cleaning, garage door repair, new garage door sales & installation, garage door spring repair, and garage door opener programming and repair.

Services we don't offer

We do not service/repair any lawn tools, mowers or home appliances. Please contact Sears directly for those needs.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6381 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
15%
3
4%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 276-300 of 381 reviews

terry W.
09/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Date of service: September 17, 2014 Cost of service: $99.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sears Garage Doors
Thank you for your business and your great review. Please call me any time that we can be of assistance. (800)925-1664 ext. 107 Thanks Again for Choosing Sears!, Christine Jones

Thomas M.
09/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: garage door tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Sears Garage Doors
Thank you for your business and your great review. Please call me any time that we can be of assistance. (800)925-1664 ext. 107 Thanks Again for Choosing Sears!, Christine Jones

MARLENE P.
09/2015
3.0
garage doors
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sears Garage Doors
Thank you for your business and your positive review. Is there anything that we could have done differently on the future to score all A's? Please call us any time that we can be of assistance. (800)925-1664 ext. 107 Thank You for Choosing Sears! Christine Jones

Karthikeeyan R.
09/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced the torsion spring

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Sears Garage Doors
Thank you so much for your business and your great review. Please call me directly any time that we can be of assistance. (800)925-1664 ext. 107 Thanks Again for Choosing Sears! Christine Jones

Christopher D.
09/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Sears Garage Doors
Thank you so much for your business and your great review. Please call me directly any time that we can be of assistance. (800)925-1664 ext. 107 Thanks Again for Choosing Sears! Christine Jones

Dan A.
08/2015
4.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Sears Garage Doors
Thank you for your business and your positive review. Is there anything that we could do differently in the future to score an A? Please call us any time that we can be of assistance. (800)925-1664 ext. 107 Thank You for Choosing Sears! Christine Jones

Nancy T.
08/2015
3.0
garage doors
  + -1 more
unknown
Description of Work: Garage door inspection and replaced rollers. I used two different companies and found Sears was not as profession or informative as Precision. Next time I will go with Precision.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$99

Response from Sears Garage Doors
We are sorry to hear that the service you received was not what you have come to expect from Sears Home Services. The service that was originally purchased was for preventative maintenance of your Garage Door System and to the best of my knowledge that service was completed to your satisfaction. I see that you contacted us just a couple days later with another unrelated problem possibly with your Garage Door Opener, in which we made a new service appointment & offered to waive the Service Trip Charge to come out to do the repair. However, that appointment was later cancelled. Our Garage Door Technicians are specially trained to provide fast, friendly and professional service to our customers. If we fell short in your case we would truly love to hear the specifics of your situation and be given the opportunity to rectify any issues. At Sears we strive for Excellence in Customer service and satisfaction and your feedback, good and bad, helps us to improve every day. If there is anything we can do to improve upon the review that you gave us please contact me directly at (800)925-1664 ext. 107. Sincerely, Christine Jones

Bryan M.
07/2015
5.0
garage doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Sears Garage Doors
Thank you so much for your business and your great review. Please call any time that we can be of assistance. (800)925-1664 ext. 107 Thanks again, Christine Jones

George H.
07/2015
4.0
garage doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Sears Garage Doors
Thank you for your business and your positive review. Is there anything that we could differently in the future to score an A? Please call us any time that we can be of assistance. (800)925-1664 ext. 107 Thank You for Choosing Sears! Christine

Donna S.
07/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Very professional, and I love the quiet rollers.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sears Garage Doors
Thank you for your business and your great review. Please call any time that we can be of assistance. (800)925-1664 ext. 107 Thanks again, Christine

Jeffrey W.
07/2015
5.0
garage doors
  + -1 more
.
Description of Work: I purchased a deal for a garage door tune-up and roller replacement. They found a spring was broken and that replacement was $400 extra.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Sears Garage Doors
Thank you for your business and your great review. Please call any time that we can be of assistance. (800)925-1664 ext. 107 Thanks again, Christine

Barbara H.
07/2015
4.0
garage doors
  + -1 more
unknown
Description of Work: The mounting was re-secured, however the garage door is still noisy, I thought it would be quieter after securing the mounting, it is not. |Unsure of date of service.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0

$100

Response from Sears Garage Doors
I'm sorry that the re-securing of the mounting of you opener did not fix the noise issue. You may want to consider new rollers on the door system. Older rollers can be quiet noisy. I am glad that we were able to supply a new Light Cover Globe for your opener & that you were happy with the Tune-Up Services. Please call me if we can be of any further assistance or if you would like to set up an appointment to replace your rollers. Thanks Again for Choosing Sears! Christine Jones (800)925-1664 ext. 107

Mary Y.
07/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: I had my garage door tuned up and they solved the problem I was having with my garage door not wanted to close in the afternoons when the sun was shining on the doors (needed an alignment of the sensor).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Response from Sears Garage Doors
Thank you for your business and your great review. Please call any time we can be of assistance. (800)925-1664 ext. 107 Thanks again, Christine

Kathleen E.
06/2015
4.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$360

Response from Sears Garage Doors
Thank you for your business and taking the time to send a review. Please call any time we can be of assistance. (800)925-1664 ext. 107 Thanks again, Christine

Beverly M.
06/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Garage door clean up and rollers replacement. He was very prolite and professional. He got right to work and answered all my questions and concerns. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Sears Garage Doors
Thank you for your business and your great review. Please call any time we can be of assistance. (800)925-1664 ext. 107 Thanks again, Christine

Marie R.
06/2015
5.0
garage doors
  + -1 more
Excellent service!
Description of Work: Corrected problems on garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Sears Garage Doors
Thank you for your business and your great review. Please call any time we can be of assistance. (800)925-1664 ext. 107 Thanks again, Christine

Deborah T.
05/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: The Sears serviceman was very nice, honest and knowledgeable. He said the service I purchased would not fix the problem I am having with my garage door and that it was the computer board that was shot. Angie's rep was wonderful in initiating this refund. Thank you!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sears Garage Doors
Thank you for you business and your great review. Please call any time we can be of assistance. (800)925-1664 ext. 107 Thanks again, Christine

Brent M.
05/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sears Garage Doors
Thank you for you business and your great review. Please call any time we can be of assistance. (800)925-1664 ext. 107 Thanks again, Christine

Moira D.
05/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Sears Garage Doors
Thank you for you business and your great review. Please call any time we can be of assistance. (800)925-1664 ext. 107 Thanks again, Christine

Gerald H.
05/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Sears Garage Doors
Thank you for you business and your great review. Please call any time we can be of assistance. (800)925-1664 ext. 107 Thanks again, Christine

Michael S.
05/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: installer never called before he arrived. Some confusion on the type of springs I had on my garage door compared to what I had purchased when the installer arrived. Rollers were not included with the torsion springs. Homlike quoted me a price $40.00 dollars cheaper.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$250

Response from Sears Garage Doors
Thank you for your business and your review. I am sorry that the technician did not contact you on his way and the confusion on what type of springs you have on your door. We do appreciate your business and please call us anytime that we can be of assistance. (800)925-1664 Thanks again, Christine

Zhesheng J.
05/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: My main purpose for the service purchase is to install a Keyless Entry Pad for my garage door. Due to the old door opener, the service provider was not able to do so. They agreed to cancel the order or service which results in no charge on my side. Please refund the full amount as such. Thanks a lot.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sears Garage Doors
Thank you for your business and your review. I am so sorry that your opener is too old to work with the keyless entry. Please call us anytime that we can be of assistance. (800)925-1664 Thanks again, Christine

Patricia M.
04/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Good

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sears Garage Doors
Thank you for your business and kind review. Please call us anytime we can be of assistance. Christine Jones (216)939-5455 ext. 107

donald C.
04/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Checked rollers, oiled springs,sprayed metal parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Sears Garage Doors
Thank you for your business and your positive review! Please call us anytime that we can be of service. Thank you for choosing Sears! Christine (216)939-5455 ext 107

Rich M.
03/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Went very well. They had to align the doors with out of alignment garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Sears Garage Doors
Thank you for your business and your positive review! Please call us anytime that we can be of service. Thank you for choosing Sears! Christine (216)939-5455 ext 107

Contact information

5700 Brookpark Rd Unit D, Cleveland, OH 44129

www.searsgaragedoors.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Appliance Repair,
Interior Painting,
Windows,
Air Duct Cleaning,
Lawn Mower & Power Tool Repair,
Carpet Cleaning,
Upholstery Cleaning,
Electrical,
Exterior Painting,
Kitchen and Bath Remodeling,
Deck Maintenance

FAQ

Sears Garage Doors is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Sears Garage Doors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Sears Garage Doors offers free project estimates.
Yes, Sears Garage Doors offers eco-friendly accreditations.
No, Sears Garage Doors does not offer a senior discount.
No, Sears Garage Doors does not offer emergency services.
No, Sears Garage Doors does not offer warranties.
Sears Garage Doors offers the following services: Carpet cleaning, air duct cleaning, dryer vent cleaning, upholstery cleaning, tile & grout cleaning, hardwood floor cleaning, garage door repair, new garage door sales & installation, garage door spring repair, and garage door opener programming and repair.
We do not service/repair any lawn tools, mowers or home appliances. Please contact Sears directly for those needs.

Contact information

5700 Brookpark Rd Unit D, Cleveland, OH 44129

www.searsgaragedoors.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM