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Sears Garage Doors

Garage Doors, Appliance Repair, Interior Painting,

About us

It's your home. We just work there. And that's also why we're in your neighborhood. Around the corner, down the street. We're your local crew, ready to help you improve your home. Install something new. Repair what you've got. Clean up a little. We're around, ready to help you out with whatever you need. So we thought we'd take this opportunity to introduce ourselves.

Business highlights

34 years of trusted experience

Services we offer

Carpet cleaning, air duct cleaning, dryer vent cleaning, upholstery cleaning, tile & grout cleaning, hardwood floor cleaning, garage door repair, new garage door sales & installation, garage door spring repair, and garage door opener programming and repair.

Services we don't offer

We do not service/repair any lawn tools, mowers or home appliances. Please contact Sears directly for those needs.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6381 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
15%
3
4%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 201-225 of 381 reviews

Pete M.
04/2018
5.0
garage doors
  + -1 more
Excellent.
Description of Work: tuneup ........

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rita B.
06/2013
5.0
garage doors
  + -1 more
He was here when he said. He did the job and cleaned up after himself. The opener worked with no problems.
Description of Work: They put in a garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Daniel H.
06/2013
4.0
appliance repair, garage doors
  + 0 more
Most of their work, I was satisfied. The only thing I had an issue with was they called really early to let us know they were on their way. They do good work. They also were very quick to diagnose them problem as well.
Description of Work: They have repaired the garage door opener and fixed our dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$200

Adam B.
06/2013
3.0
garage doors
  + -1 more
We purchased the installation service when we got the openers. When they came out to install the openers, there were a bunch of hidden charges. Someone at the store did not disclose this information at the time of purchase. We contacted the store, and had some of the fees removed. The installation went fine, but there was that miscommunication.
Description of Work: They installed two garage door openers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Sears Garage Doors
We thank you for your comments. We have put in place procedures to have better communication when purchasing the opener. There are many different associates who sell openers at the store. This information is then passed to our department and sometimes the associate is not aware of all of the procedures which does lead to some confusion. We have signs and forms for the associates to fill out and we try to visit the local stores on a daily basis to assist in the communication so that issues like you experienced get reduced or eliminated

Jon C.
06/2013
5.0
garage doors
  + -1 more
They did excellent work. They are very professional. The doors were very nice and have held up very well.
Description of Work: They worked on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorenzo G.
06/2013
5.0
garage doors
  + -1 more
It was easy to schedule with them. The installer was great. He explained what he was doing and did an overall great job.
Description of Work: They installed a garage door opener for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gloria W.
06/2013
5.0
garage doors
  + -1 more
I wanted an estimate. When the technician came, he said I would have to pay a service fee. I explained I just wanted an estimate, he dropped the fee then. He solved the problem quickly. He was very professional and they came out without delay. He was very cordial and a nice guy.
Description of Work: I bought a remote for my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Mary R.
06/2013
5.0
garage doors
  + -1 more
They did a good job and I was very happy with their work. They were very helpful, nice and answered all my questions. I would use them again if needed.
Description of Work: They put in our new garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

VICKI P.
06/2013
5.0
garage doors
  + -1 more
It was really easy. I gave them a call and sent someone out. He showed up on time and did the work. Everything has been working perfectly since.
Description of Work: They replaced a garage door opener including the track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

LYDIA G.
06/2013
5.0
garage doors
  + -1 more
Everything went fine. I had no problems at all.
Description of Work: They put in a garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

John L.
06/2013
5.0
garage doors
  + -1 more
It was a little more than what I expected but I needed someone to do it. Everything went fine. They did the job, so I was satisfied.
Description of Work: They helped me hook up the safety feature in my garage door.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

JANET K.
06/2013
5.0
garage doors
  + -1 more
Everything went fine. They showed up on time. I had some issues soon after, but they came out and fixed it a couple of days later.
Description of Work: They installed a new garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Amy W.
06/2013
5.0
garage doors
  + -1 more
They were fine. They are a little pricey. They did a good job with the work.
Description of Work: They fixed my garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kim C.
06/2013
5.0
garage doors
  + -1 more
It worked out very well. They came back because I needed something back, which speaks for their customer service. I was very pleased with the work.
Description of Work: They installed a new garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Rebecca R.
06/2013
5.0
garage doors
  + -1 more
It was a good price. The guy who installed the opener was very good. He was on time and quick with the work. We are very happy with the job. We have had no problems since.
Description of Work: They installed a garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GRANT W.
06/2013
5.0
garage doors
  + -1 more
One of the cables came loose. They came out and fixed the problem. They replaced all of the cables. They were dependable; they were on time and did an efficient job. The price was right on with the estimate.
Description of Work: They serviced our garage door opener for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

CAROL A.
06/2013
5.0
garage doors
  + -1 more
It was a good experience. They explained the capabilities of the electronics with the door. They helped personalize the settings. I purchased a one year warranty as well. I used it before it expired and they came out and did service.
Description of Work: The put in a garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joe P.
06/2013
4.0
garage doors
  + -1 more
They re-hooked up my garage door opener. He took care of the door and did a nice job. They did more than I expected. It did not cost anything since it was under warranty still.
Description of Work: The fixed my garage door. It came off the track and was lopsided. A cable snapped as well.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Alise and Jerome B.
06/2013
3.0
lawn mower repair, garage doors
  + 0 more
Everything was satisfactory and no problems at all with the garage door.
Description of Work: They put in a new garage door opener for us.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Sears Garage Doors
I am sorry to say that there is some confusion in this survey - our department of Sears Garage Doors is a separate department for another Home Services division. Our division handles garage doors, openers, carpet cleaning, air duct cleaning and upholstery cleaning. We do not repair any appliances - that is done through Sears corporate and their phone number is 18003676946

Linda K.
11/2012
5.0
air duct cleaning
  + -1 more
I had purchased a Groupon for duct cleaning.Called and made appointment with no problems. The crew arrived on time and were very courteous. I knew my furnace needed cleaning and they told me they could do the service and since the price was competetive i had them do the cleaning also.. .everything went very smoothly. Would not hestiate to use again.
Description of Work: I had all the duct work cleaned and the furnace cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Jim K.
11/2012
4.0
garage doors
  + -1 more
As promised they came out Thursday morning and dismantled and removed our old garage door so we could prepare our garage for the wedding. The wedding went on as planned and we were grateful that we no longer had a broken door in our garage to deal with. First thing Monday morning the repairmen from Sears came out and had our new door installed and in good working condition around noon. They were friendly, curtious and really knew what they were doing. The door now works very well and we were pleased with their workmanship and have nothing to complain about.
Description of Work: On the Wednesday prior to our daughter's Saturday wedding our double wide gargage door was accidentally knocked off its track and broke. Our wedding invitations included guests coming over to our home after the ceremony so this was real bad news. With the broken gargage door on the floor of our garage we had an urgent need for someone to come out and install a new one. We called around and at first were going to go with a garage door repair company that was highly rated with lots of reviews, but when they came out they told us that we'd have to wait four to six weeks. We heard the same thing from almost every other comany, but Sears. Sears said that they might be able to install it in time. What few reviews they had were positive so we called them for measurments and a price quote. When they came out and saw the damage to the door, track and opener, they told us we'd have to have everything replaced. That was bad news but not really surprising. They told us they could remove the old door, but to get us the right size door and all the earliest they could install a new one was the morning of the wedding. Since their final quote was about the same as other companies we decided to go with them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Ann H.
06/2012
5.0
garage doors
  + -1 more
Overall we were extremely pleased with the services provided by Noel and his willingness to work with us on price and his punctuality.
Description of Work: Our garage door was raising and lowering on it's own. We called Sears garage door repair as the garage door opener was a Craftsman. We lucked out and got Noel from Sears Home Services. He actually came a little earlier than the time he promised. He quickly evaluated the problem and did not charge us a service charge as we decided to reset garage door to see if it would then work properly so we wouldn't have to pay for a new circuit board if it wasn't needed. Resetting did not solve the problem so he came back the next day with a new circuit board which then fixed the problem. He even put foam on a sharp corner that he almost hit his head on the day before which was something I had wanted done for quite a while--this was above and beyond which is something you don't often seewith a repair person. He is a hard worker and eager to please.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Kelly K.
09/2010
5.0
garage doors
  + -1 more
The service call was fantastic. On time, very efficient, and the job was well done. We will do business with them in the future.
Description of Work: We had two new garage door openers installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jackie S.
12/2008
5.0
garage doors
  + -1 more
I requested a quote for a new garage door on Sears' Web site. I was contacted by a representative within 24 hours. I obtained a quote for the garage door that I wanted, along with two quotes from other contractors. The Sears quote was higher, but they were willing to work with me on price. I was flexible on timing and had the door installed in about 2 weeks. I am very satisfied with the results and the contractor has followed up since to make sure I'm happy!
Description of Work: Replaced garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$760

Kathryn C.
12/2008
5.0
garage doors
  + -1 more
I was impressed with the installers professionalism, politeness, and quality of the work that was performed. I was also impressed at the detailed way in which they described the work they had done and willingness to explain why we should have the old door opener replaced.
Description of Work: The installer disassembled the old garage door, removed all the old hardware, and track. They replaced with a new garage door, new hardware, and track. When they completed the job, they hauled away all the hardware, track, and old garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Contact information

5700 Brookpark Rd Unit D, Cleveland, OH 44129

www.searsgaragedoors.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Appliance Repair,
Interior Painting,
Windows,
Air Duct Cleaning,
Lawn Mower & Power Tool Repair,
Carpet Cleaning,
Upholstery Cleaning,
Electrical,
Exterior Painting,
Kitchen and Bath Remodeling,
Deck Maintenance

FAQ

Sears Garage Doors is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Sears Garage Doors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Sears Garage Doors offers free project estimates.
Yes, Sears Garage Doors offers eco-friendly accreditations.
No, Sears Garage Doors does not offer a senior discount.
No, Sears Garage Doors does not offer emergency services.
No, Sears Garage Doors does not offer warranties.
Sears Garage Doors offers the following services: Carpet cleaning, air duct cleaning, dryer vent cleaning, upholstery cleaning, tile & grout cleaning, hardwood floor cleaning, garage door repair, new garage door sales & installation, garage door spring repair, and garage door opener programming and repair.
We do not service/repair any lawn tools, mowers or home appliances. Please contact Sears directly for those needs.

Contact information

5700 Brookpark Rd Unit D, Cleveland, OH 44129

www.searsgaragedoors.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM