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Precision Overhead Garage Door

Garage Doors, Doors, Hardwood Flooring Sales and Installation

About us

You can rely on Precision Garage Door of Cleveland & Surrounding Areas to provide the type of service you would expect from a locally owned company; while enjoying the security that doing business with a National Franchise company can bring. Each owned & operated as an individual franchise. Our slogan is "We Fix Garage Doors Right"™ and we spend a lot of time defining and redefining what that means to us as a company and what it means to you as a consumer. This singular focus has led us to pioneer the industry standard warranty for garage door repair and a training program for technicians that is second to none in the garage door industry. Precision Garage Door of Cleveland & Surrounding Areas was opened in 2001 and proudly serves Cleveland. We are a full service garage door company specializing in Garage Door Repair, Replacement Garage Doors and repair of Garage Door Openers. 10 employees. No subs. Cost is determined by job. $65 travel charge. Additional phone numbers: (216) 741-8585 and (866) 739-9015.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Repairs - Garage Doors & Door Operators. Sales - New Doors & Operators. Replacements - Broken Springs, Broken Cables, & Damaged Door Sections.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7875 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 401-425 of 875 reviews

Andrea P.
04/2013
5.0
garage doors
  + -1 more
They came to fix my garage doors. They ended up replacing the garage doors. They were very good. They were on time and did the work they were supposed to do. They addressed my questions as needed and they cleaned up after the job was done.
Description of Work: I purchased the big deal for $99 Garage Door Tune-up PLUS Roller Replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Stan B.
04/2013
4.0
garage doors
  + -1 more
Went well, I would re-use them. Make sure you leave all your "clickers" here so they can coordinate - they didn't tell me to do that, now I have a misfit.
Description of Work: Exterior keypad for access, several new gargage door openers for cars. They were prompt and the work was great. Only issue was that they reprogrammed all of our garage door openers - except the one in my vehicle which wasn't here - and have not called back to advise.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jill D.
04/2013
5.0
garage doors
  + -1 more
It was very good. The technician was very professional, they fixed problem. Very prompt, did a great job.This was a Big Deal-The Service Provider did exactly what they said they would do.
Description of Work: Garage door repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Loretta M.
04/2013
5.0
garage doors
  + -1 more
The old garage door was removed and all debris cleaned-up and hauled away. The first door was not the exact design I had ordered, but was corrected without issue and I now have the door I wanted. The door itself is beautiful, quiet and so much lighter than the door replaced. Precision, and in particular, Brad, were professional and very nice to work with. The price for all was just under $1900. I am very satisfied with my purchase and recommend Precision.
Description of Work: Precision replaced my 40yr old 2 car garage door with a beautiful carriage house door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

MARY ANN W.
04/2013
5.0
garage doors
  + -1 more
Purchased the coupon in October, 2012 and almost forgot to use it since we were waiting for warmer weather which didn't happen until Spring 2013. When we called to use the coupon we got a same day appointment and were able to be home when the technician came (on time) The work was completed in less than an hour and he was very thorough.
Description of Work: We used one of the Angie's list Big Deals for a $99.00 Garage door tuneup plus roller replacement. Our experience was more than satisfactory. The technician was professional and prompt. He made suggestions for maintenance and updates which would have required more work and expense but there was no high pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ginny P.
04/2013
5.0
garage doors
  + -1 more
It went well. Matt was very friendly and professional. I have been having trouble with the garage door for years. He explained that my opener kept breaking because the screws/springs in the door were low quality and so the door made the opener work harder. I was leary to spend all that money to rebuilt the door but they had a good reputation fom Angies list. Plus that opener was nickle and diming me every year. I am glad I spent the money. The opener works perfectly and the door is so quiet I cannot believe it. It sounds great. Matt was very honest too. His mis-added when he quoted me. I should have paid $100 more. But he insisted on taking money only for the price he quoited.
Description of Work: My garage door was not opening correctly. He replaced the opener and rebuit the door by replacing all the screws and springs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,098

Jonathan and Holly D.
04/2013
4.0
garage doors
  + -1 more
The guy was perfectly pleasant and on time.
Description of Work: I bought a Big Deal for $99 Garage Door Tune-up PLUS Roller Replacement.

Rating CategoryRating out of 5
value
4.0
punctuality
5.0

$99

Carlos H.
04/2013
5.0
garage doors
  + -1 more
He showed up on time and changed out the rollers as expected. I had mentioned my concern about the bottom bracket being rusty so he gave me a price to replace it, which I agreed to. Work was done promptly and the door works great.
Description of Work: Replaced rollers with nylon rollers. For an additional charge, replaced bottom bracket that holds the cable to the spring as well as the cable itself.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

thomas D.
04/2013
5.0
garage doors
  + -1 more
The service person was named Ryan. He was great. I asked a lot of questions and he answered each one making sure he explained everything I needed to know. Not only did he know his job inside and out, but he also had a great personality. It was a great experience. It's nice to meet a professional that's easy to talk to and easy to ask questions. In the future, I will ask ONLY for Ryan to do any garage door work for me. This man has a great future in any career he chooses.
Description of Work: I had the rollers replaced and oiled, and inspection of all items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tom C.
04/2013
5.0
garage doors
  + -1 more
Showed up on time. Performed work as described. Price was as quoted.
Description of Work: Preventive maintenance on garage door. Also installed new rollers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

judith W.
03/2013
5.0
garage doors
  + -1 more
Very informative and complete meeting to discuss options and estimates. Reviewed multiple suppliers, went with reasonable cost doors and opener. Installation took an entire 10 hour day, and was extremely complex (take out existing garage door tracks and frames, measure, design angles and clearances, re-wire electric components (keypads internal and external, openers, lights), install new track and frame, build door, install windows, adjust to multi-level opening, external and internal codes and safety devices were installed. This is a huge project. Left everything neat as could be, with full instructions and openers for us. Doors have worked faultlessly. DO NOT TRY THIS YOURSELF.
Description of Work: two completely new garage doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Carol P.
03/2013
5.0
garage doors
  + -1 more
Matt, our technician, was knowledgeable. He explained everything to us and how things worked. He was on time and had the job done before we knew it. He did a good job and we are enjoying a well working system.
Description of Work: We put in a new Lift Master garage door opener and battery back up with key pad and also had new rollers put on. We were having problems with our old door and remotes weren't functioning properly. Our old door was so noisy. Now you cannot hear the door open up. Last year the electric went off due to storm and I came home and my door opened with the battery back up. I was so happy that I could get the garage door open.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$649

MARIN R.
03/2013
5.0
garage doors
  + -1 more
Ryan was punctual, polite, professional, and very efficient. He explained in clear terms what was wrong and what needed to be done. He suggested more extensive repairs, but did not apply pressure to do more than was necessary. I am not sure how the price compares to other companies, as I didn't get any other estimates, but it was about what I expected, and I was able to use two coupons I found on their website. All in all a pleasure to work with, and I would definitely hire them again.
Description of Work: Garage door was not closing properly. Cable was broken on one door, rollers on both doors and gears on one of the openers needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$590

TIMOTHY W.
03/2013
5.0
garage doors
  + -1 more
Called on a Monday, the technician came out on Tuesday. Very prompt, curtious and professional. We just purchased this home and the garage doors were giving us a little trouble, but we were not in a position to replace them. He went over the options and performed a tune up service...they're working great now!
Description of Work: Tuned up doors, replaced spring, replaced all original rollers with nylon ones and replaced outside keypad

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

VICKI H.
02/2013
5.0
garage doors
  + -1 more
They were timely, replaced the roller barrings, and fixed my key pad, I will use him again in the future.
Description of Work: I purchased a big deal for a Garage Door Tune-up PLUS Roller Replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Patricia F.
02/2013
5.0
garage doors
  + -1 more
I will not revierw again, do not have time for all of this, you want too much.
Description of Work: I was not in a position to purchase new garage doors at the time, although they were needed. The very nice young man tuned up and replaced parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff H.
02/2013
5.0
garage doors
  + -1 more
Precision did stellar work. I called on a Sunday and they showed up as promised the following morning. The workers were polite and professional and performed with integrity. When I decide to purchase a new garage door, I will not hesitate to call Precision.
Description of Work: They replaced both springs and all rollers on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$586

Anthony B.
02/2013
5.0
garage doors
  + -1 more
They did excellent work for me. They were so good that I had them do two garage doors on my son’s house as well.
Description of Work: They fixed the remote on the garage door. They also did some work on the inside as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth G.
01/2013
4.0
garage doors
  + -1 more
They ended up replacing all the hardware on the door - not just the spring. Cost was $700. I expect that was WAY high. But my door works now and sounds less noisy.
Description of Work: Had a broken spring on my 2 car garage door.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Heidi H.
01/2013
5.0
garage doors
  + -1 more
Within minutes of talking to the Dispatcher, I received a call from Bill, and he said he was on his way. He arrived within 20 minutes, and he was able to diagnose my problem. He talked me through my different rapair options, and was knowledgeable about each, without being "pushy" or salesman-like. He and his assistant, Jeff, were able to complete all of the repairs that same day, and even took the time to install brackets on the safety sensors that I had just mounted onto the wood, at no charge to me. They cleaned up after themselves, and actually left the garage a little cleaner than they had found it. Both of my doors work great now!
Description of Work: Same Day Repairs
Rating CategoryRating out of 5
Yes, I recommend this pro
$800

Patricia F.
01/2013
5.0
garage doors
  + -1 more
The service man was on time, did the work in about an hour and my garage door operation was much smoother than before. As my garage door is very old, I would not hesitate to use this company to install a new door when the time comes.
Description of Work: The garage door was "tuned up." New rollers were put in. Hinges were repaired. The service man was very thorough in his inspection and refurbishing of the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael K.
01/2013
5.0
garage doors
  + -1 more
Did exactly what they said. No problems at all - did a great job. It's amazing how much quieter my door is now.
Description of Work: I purchased a Big Deal for garage door tune-up and roller replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Douglas T.
01/2013
5.0
garage doors
  + -1 more
Jan 16 I called Precision Door and spoke to Al Fleming. That afternoon Al came out and said he had a 16' door that would not fit anothe r location and would give it with 10% discount. It was brand new. My original door and opener were installed in 1988 and garage door was rotting and opener finally quit working. Anthony came out on Friday Jan 18th and removed old door and opener, Al came and hauled it away, and Anthony installed everything in about 6 hours. Anthony showed me how everything worked then left. Later my wife came home and noticed what looked like the door panel was "pinched" where they came together. It looked like they may have been banded too tight causing the pinch. I called Precision back the same day and the next day they came out and looked at it. I told them that it was not a big deal and I could touch it up with the special paint they gave me but Brad would not hear of it. Later in the week he called and said the Owner wanted to install a brand new panel that would require the door to be taken apart and reinstalled but they would handle. I was very surprised as the Manufacturer would not cover it so it was at Precision's expense. This is why this Company is rated so high. They are professional, provide quality product and service at a fair price, very efficient, and stand behind what they sell and Service. I would recommend them to anyone as they are an OUTSTANDING Company and I am very, very satisfied.
Description of Work: OUTSTANDING EXPERIENCE. Quality work, good Price, quick service.
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,181

Ryan S.
01/2013
5.0
garage doors
  + -1 more
They arrived promptly within in about two hours. They fixed the door and provided me with a life time warranty that protects any parts of the garage door.
Description of Work: I called them to come out a fix my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$789

EVAN M.
01/2013
5.0
garage doors
  + -1 more
Came home on a friday evening from work to find that my garage door wouldn't work. The chain wouldn't catch on the door regardless of the position of the release lever. Since it was Friday evening, most repair places were already closed, however Precision was still open, so I called them due to their ratings on Angies List. They were able to make a Sunday morning apointment to have someone service my garage door. Sunday morning, their tech called me to tell me he was right around the corner at another job and would be over in just a few minutes. When he arrived, he disabled the manual release latch on the garage door and wouldn't you know it...the door worked fine. So he didn't do anything different than what I had done upon discovering the non-functioning garage door. However, he was very nice about and didn't charge me for the service call! He also gave me some suggestions for replacing my garage door opener in the future if it were to stop working again.
Description of Work: Service call on garage door opener. Turned out that garage door opener wasn't actually broken.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

9545 Midwest Ave Ste D, Cleveland, OH 44125

http://www.clevelandgaragedoors.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Hardwood Flooring Sales and Installation

FAQ

Precision Overhead Garage Door is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Overhead Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Precision Overhead Garage Door offers free project estimates.
Yes, Precision Overhead Garage Door offers eco-friendly accreditations.
No, Precision Overhead Garage Door does not offer a senior discount.
Yes, Precision Overhead Garage Door offers emergency services.
Yes, Precision Overhead Garage Door offers warranties.
Precision Overhead Garage Door offers the following services: Repairs - Garage Doors & Door Operators. Sales - New Doors & Operators. Replacements - Broken Springs, Broken Cables, & Damaged Door Sections.

Contact information

9545 Midwest Ave Ste D, Cleveland, OH 44125

http://www.clevelandgaragedoors.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day