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Mcphillips Plumbing Heating & Cooling

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Award winning. Family owned.

Business highlights

118 years of trusted experience
Emergency Services Offered

Services we offer

Residential, commercial and industrial plumbing, heating, cooling, hot water, piping, fire sprinkler, remodeling, sewer, humidification, installation & repair.

Amenities

Emergency Services
Yes

Reviews

4.381 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
4%
2
4%
1
11%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.4
responsiveness
4.5
punctuality
4.7
Showing 51-75 of 81 reviews

Charlotte W.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$80

ashley A.
08/2017
5.0
electrician
  + -1 more
...
Description of Work: ..

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Patricia M.
08/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: They promised to send a technician to my home on a Monday and again on Wednesday after I called a second time. Wasted two days waiting for them and they never came or called. No apologies. I'll call someone else.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Ken K.
06/2015
4.0
drain cleaning
  + -1 more
.
Description of Work: Arrived to clean main drain in less than 1 hour on emergency service. Basement was flooded about 2-3 inches. Able to use electric snake, saving us the more expensive blast truck.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

paul H.
04/2015
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: Snaking of sewer line and repairing furnace (pilot light) Did not go well

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$500

Pat F.
02/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Replaced the furnace and air conditioner. They had a lower price than another competitor. The quote was very clear and specific. The service representative was very good and explained everything after the job was completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

joseph T.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: We use McPhillips for the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

alan F.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I needed a shut off valve for my main water meter because I was getting a new sub-meter. The contractor sent by the water co. was unable to close the main valve (it was over 95 years old) and I asked McPhillips to help. The worker was very efficient--he managed to get the old valve to close, put in several new shut-offs and worked responsively and with little fuss. I was very satisfied and the cost seemed reasonable ( I can't really compare costs because few plumbers were willing to take on the job).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Brandon R.
11/2011
5.0
plumbing
  + -1 more
unknown
Description of Work: great service. Had an issue with my boiler, had sears out twice and they couldn't fix the issue. McPhillips come by and within an hour the issue was resolved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vanita M.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
Great
Description of Work: The motor in the heating system stopped working. Received very reasonable same day service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

William F.
06/2007
5.0
plumbing
  + -1 more
See above.
Description of Work: Had a water leak from shower. McPhillips responded promptly. Determined problem was caulk, or lack of caulk, from the loosened panels. Suggested that we could recaulk easily and inexpensively.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

04/2007
4.0
plumbing
  + -1 more
The people in the office are great and their service is normally very good but the last time I had them out the technician was not as good as the others.
Description of Work: I hired them to replace a phalanger underneath the toilet that was leaking.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0


JEFF L.
02/2007
5.0
heating & air conditioning/hvac
  + -1 more
They returned my phone call within 20 minutes, gave me the price up front, and came to my house within an hour. They were very professional, had all there equipment, did what they had to do, and were quick.
Description of Work: They cleaned and fixed the crack in my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

ANGELA S.
01/2007
5.0
plumbing
  + -1 more
Amazed at the difference between companies. 2 was left with the feeling the 2 more expensive companies did not have plumber who knew how to repair or rebuild, they only knew how to install and of course bringing up the price.
Description of Work: Replaced toilet, faucets in the bathroom sink and bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

Joan H.
10/2006
5.0
My main concern was to get this taken care of ASAP b/c the water was near the furnace. They sent someone right away to fix the problem. The tech gave me a great deal b/c the work didn't take that long. Fabulous and polite and great with my cats. Very pleasant and efficient with his work.
Description of Work: Heavy rain flooded the sewer of my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

WAYNE D.
01/2006
5.0
heating & air conditioning/hvac
  + -1 more
I was very pleased with the courtesy and professionalism of the technician. He could have told me I needed a new squirrel cage or motor and I wouldn't have know the difference. The total price included the work on both furnaces and parts. I will use them again to check or repair my furnaces.
Description of Work: Furnace was making a squealing (bearing type) sound. Their technician came and checked the sound and found that the bearings on the squirrel cage were dry. He oiled them and then tested them for a while and checked the furnace for carbon-monoxide. The noise disappeared and he felt that this should solve the problem. I have a double house and he looked at my other furnace and suggested that I should clean it sometime. I had him do it then - he cleaned, replaced the thermal couple and checked the filter, checked for carbon monoxide, tested everything and was on his way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

ELIZABETH C.
08/2005
5.0
plumbing
  + -1 more
I WAS IMPRESSED. PARTS WEREN'T AVAILABLE FOR OUR SINK, SO HE WAS ABLE TO MAKE PARTS THAT WOULD WORK. HE DID A VERY GOOD JOB AND WE'VE USED HIM FOR OTHER WORK. HE'S VERY PROMPT AND WE'VE BEEN HAPPY WITH HIS WORK.
Description of Work: FIXED A BROKEN TOILET AND SINK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

FAYNE C.
05/2005
5.0
plumbing
  + -1 more
HE SHOWED UP ON TIME AND HE CLEARLY EXPLAINED WHAT HE WOULD DO TO COMPLETE THE PROJECT. HE TALKED W/ THE FOLKS AT DOMINION EAST REGARDING MY IN-HOUSE PLUMBING CONTRACT. WHEN IT COMES TIME TO INSTALL A NEW WATER HEATER I WILL CALL MCPHILLIP'S PLUMBING BACK TO DO THE WORK.
Description of Work: HE INSTALLED A NEW FAUCET FOR THE MASTER BATHROOM SHOWER. HE ALSO LOOKED AT OTHER PLUMBING AND WATER HEATER ISSUES THAT I HAVE W/ THIS HOUSE AND GAVE ME ESTIMATES FOR THOSE REPAIRS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

MIKI M.
02/2005
5.0
plumbing
  + -1 more
THEY WERE VERY CLEAN, PROMPT AND VERY HELPFUL.
Description of Work: WE HAD A SHUT OFF VALVE LEAKING AND THEY HELPED REPLACE IT AND ALSO GAVE SOME ADVICE ON A TOILET PROBLEM.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROCHELLE B M.
12/2004
5.0
heating & air conditioning/hvac
  + -1 more
I HAD THIS COMPANY INSTALL A NEW FURNACE LAST FALL (OCT 2003) AND THEY DID AN EXCELLENT JOB. I HAD DECIDED TO INSTALL CENTRAL AIR IN THE FALL OF 2004. SO, I PICKED A TOTAL HEAT/AC UNIT TO BE INSTALLED WITHIN 1 YEAR. THE FURNACE WORKED AS PROMISED. SINCE I JUST INSTALLED THE AC, I HAVE NOT YET TRIED IT. I ALSO GOT A NEW THERMOSTAT WHICH IS WORKING WELL. NO COMPLAINTS FROM START TO FINISH ON THE INSTALLATION OF EITHER THE FURNACE OR AC. VERY HAPPY WITH THE SELECTION OF A DUCANE FURNACE/AC UNIT. STEVE, THE AC TECH, WAS EXCELLENT, PROFESSIONAL, PUNCTUAL, AND COURTEOUS. MR ZAZA, THE SALESPERSON, IS A 'RARE GEM', AN EXCEPTIONAL PERSON WHO IS EXTREMELY KNOWLEDGEABLE ABOUT HEAT/AC BUSINESS AND A TRUE PROFESSIONAL.
Description of Work: INSTALLED CENTRAL AIR CONDITIONING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,470

Bonita S.
05/2004
5.0
plumbing
  + -1 more
COMPARED TO OTHER PLUMBERS, MCPHILLPS CAME UP WITH A LESS INTRUSIVE SOLUTION. AS A RESULT IT WAS LESS EXPENSIVE.
Description of Work: THEY REPAIRED A LEAKING TOILET AND OTHER MISC. REPAIRS.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

06/2003
5.0
plumbing
  + -1 more
THEY ARE NON-UNION AND I THINK THEIR PRICE IS CHEAPER.
Description of Work: THEY FIXED THE DRAIN IN MY KITCHEN SINK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARYLOU J.
03/2002
5.0
plumbing
  + -1 more
OVERALL, VERY HELPFUL. HAD TO TEAR DOWN DRYWALL, AND CLEANED UP AFTER HIMSELF. HAD TO DEAL WITH CARPENTER ANTS, AND DID SO VERY PROFESSIONAL. THERE WAS A SMALL ERROR, BUT IN ALL I WAS PLEASED
Description of Work: DID SMALL PLUMBING JOB

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LISA I.
12/2001
5.0
plumbing
  + -1 more
KNOWS WHAT HE IS DOING. WOULD USE COMPANY AGAIN
Description of Work: TOILET KEPT RUNNING. FIXED IT FOR HER

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

MARILYN G M.
03/2001
2.0
drain cleaning
  + -1 more
SPENT TWO DAYS AT HOME. FIRST DAY THEY SHOWED UP WITH IMPROPER EQUIPMENT. ON SECOND DAY THEY FINALLY GOT IT DONE. CHARGED ME FOR BOTH DAYS. VERY SLOW AND INEFFICIENT
Description of Work: SNAKING DRANES. CLEANED HOLES IN TOILET

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$330

Contact information

16115 Waterloo Rd, Cleveland, OH 44110

mcphillips.comuf.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Electrical,
Water Heaters,
Sewer Cleaning,
Water & Smoke Damage,
General Remodeling

FAQ

Mcphillips Plumbing Heating & Cooling is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

No, Mcphillips Plumbing Heating & Cooling does not offer free project estimates.
No, Mcphillips Plumbing Heating & Cooling does not offer eco-friendly accreditations.
No, Mcphillips Plumbing Heating & Cooling does not offer a senior discount.
Yes, Mcphillips Plumbing Heating & Cooling offers emergency services.
No, Mcphillips Plumbing Heating & Cooling does not offer warranties.
Mcphillips Plumbing Heating & Cooling offers the following services: Residential, commercial and industrial plumbing, heating, cooling, hot water, piping, fire sprinkler, remodeling, sewer, humidification, installation & repair.

Contact information

16115 Waterloo Rd, Cleveland, OH 44110

mcphillips.comuf.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed